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IL CASO WAITROSE Neil Nugent Waitrose - Gdoweek

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<strong>Neil</strong> <strong>Nugent</strong>- Executive Chef<br />

Brand development and Innovation


UK Chilled Ready Meals


UK Ready meal facts<br />

• The UK ready meals market is worth<br />

£1.9billion per year<br />

• 913 million ready meals were sold in the UK<br />

last year<br />

• 89% of the UK population buy ready meals<br />

• Shoppers buy ready meals 20 times per year<br />

• The average price of a ready meal is £2.05


Ready meals tiers<br />

Premium<br />

Kids<br />

£220m<br />

£16m<br />

Diet<br />

£161m<br />

Better for me<br />

£82m<br />

Standard<br />

£1,351m


Ready meal cuisines<br />

•In the UK customers<br />

spend £141m on<br />

lasagne ready meals a<br />

year (fresh and frozen)<br />

•Lasagne accounts for<br />

6% of the chilled ready<br />

meals market<br />

6%<br />

10%<br />

32%<br />

•<strong>Waitrose</strong> sells 7<br />

different ready made<br />

lasagnes<br />

19%<br />

•45,686 tons of<br />

lasagne ready meals<br />

are eaten every year,<br />

equivalent to 1.8kg per<br />

household per year<br />

22%<br />

13%


Innovation<br />

Restaurant at home<br />

Doom and gloom in the recession, customers eating in rather than eating<br />

out…this has led to supermarkets offering a solution to customers,<br />

restaurant quality dining at home.


Innovation<br />

Clear packaging<br />

Nothing to hide


Innovation<br />

Health<br />

High<br />

Protein<br />

Balanced<br />

Carbs


Innovation<br />

Sharing


Innovation<br />

Celebrity endorsement


<strong>Waitrose</strong> ready meals<br />

Ready meals are important to <strong>Waitrose</strong> as they have<br />

5.3% market share, versus 3.9% in total grocer<br />

6<br />

5<br />

4<br />

3<br />

2<br />

1<br />

0<br />

3.9<br />

Total Grocery<br />

5.3<br />

Ready meals<br />

Driven by Menu, Indian<br />

and Oriental


Brands focussed on Customer needs<br />

Easy to Navigate<br />

Show our Quality and Value


Key Brand 2009


Top tier Innovation


How we innovate...<br />

We need to do<br />

more of this<br />

Launch<br />

NPD<br />

Action<br />

<strong>Waitrose</strong> Brand Implementation Process<br />

<strong>Waitrose</strong> Brand Innovation Process


DUCHY<br />

Brand Development and Innovation


Heston<br />

Brand Development and Product Innovation


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