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Challenges of teams management: using agile methods to solve the common problems Mariana de Azevedo Santos 1 , Paulo Henrique de Souza Bermejo 1 , Adriano Olímpio Tonelli 1 , André Luiz Zambalde 1 1 Computer Science Department – Federal University of Lavras (DCC/UFLA) DCC - Department of Computer Science P.O. Box 3037 - Campus da UFLA 37200-000 - Lavras (MG) - Brazil mariana@bsi.ufla.br, bermejo@dcc.ufla.br, adrianotonelli@gmail.com, zamba@dcc.ufla.br Abstract. The software development using dynamic and creative teams has become a strategic advantage to improving the performance of software projects. Faced with the problems noted on team management, organizations are seeking less expensive solutions and suitable for the rapidly changing market requirements. The present study aims to identify these challenges related to the management team on software projects and evaluate which and how these challenges can be addressed by promoting continuous improvement of the management of organizations. The adoption of Scrum practices in the studied project proved to be a positive solution, providing greater scalability in terms of manageability and development projects of the organization. Keywords: Management of teams, enterprise software development, agile method, Scrum. 113
What Service? Ana Cardoso 1 , Isabel Ferreira 1 , João Álvaro Carvalho 1,2 , Leonel Santos 1,2 1 Centro Algoritmi, 2 Information Systems Department of University of Minho Universidade do Minho, Campus de Azúrem, 4800-058 Guimarães {anachcardoso, iferreiragisa}@gmail.com, {jac, leonel}@dsi.uminho.pt Abstract. Technology is changing society, organizations, and interactions between service organizations and customers at a fast pace. Moreover, technology is transforming the nature of services and, in academia, multidisciplinary research is trying to make sense of these changes and leverage the opportunity of service innovation in different fields. After a brief review of the literature focused on services, we found that the term “service” is often used to mean many different things. This paper explores the meaning and scope of services in technological and managerial domains. As a final result, we summarize the concepts of services in the broad areas of management and technology that we found in the literature. Management refers to the concepts that are often used in the fields of marketing and operations management, whereas technology includes the service-like concepts from the fields of software engineering and information systems. Keywords: services, service science, service concept, and taxonomy. 114
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Book of abstracts of the CENTERIS 2
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978-989-97433-0-4 General Chairs: M
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978-989-97433-0-4 Mário Caldeira,
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978-989-97433-0-4 Acknowledgements
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978-989-97433-0-4 Abstracts of the
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978-989-97433-0-4 Evaluating an Ent
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978-989-97433-0-4 Molecular Visuali
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978-989-97433-0-4 Extended abstract
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978-989-97433-0-4 Two-sided platfor
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Innovation Diffusion in Organizatio
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A Review of Text-analytics Tools: S
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4. Liao, B.-Y., Wang, P.-W., Su, Y.
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Performance evaluation of the IT de
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Military Doctrine and Business Rule
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- Defining clear objectives and res
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References 1. Taylor, H., Risk mana
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Maintenance of buildings supported
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This platform allows to carry out t
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Precautions If an incident is detec
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Volumetric Support for Cut and Sutu
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Applications for Citizenship in the
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Abstracts of the full papers presen
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From Portuguese to Virtual Globaliz
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On the Studies of the Disaster Reco
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Exploratory Factor Analysis for the
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Is Advanced Automation Consistent w
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Business aspects and strategic issu
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Change in the Portuguese Air Force
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An Extended IDM Business Model to E
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Failures of a Business Process in E
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ERP Lifecycle: When to Retire Your
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Development of a conceptual model t
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Designing an R&D&i Project Manageme
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Building an Ontological Model for S
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SPLUP: Software Product Line Unifie
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Application of Statistical Methods
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The Use of Information Technology i
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Information Management, proposal fo
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A Mobile Health Care Rule-Based Sys
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mULCER - A Mobile Ulcer Care Record
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A Web and Smart Phone System for Ti
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