TapAndDine

Operations
With regards to TapAndDine’s
operations, it employs a nontraditional
setup and it is
purely virtual. Users just have
to sign up for free through
TapAndDine’s online website
or mobile application. They
can either sign up as
“customers” or
“restaurant/café/bar
owners”.
Restaurant/café/bar owners can
easily login and view their
customer information and
customers’ reservation status. They
can also approve and view their
guest list. Through the online
website, consumers can easily
access it, even when they don’t
have a smartphone to access the
mobile application of
TapAndDine. What’s more is that
almost all of the features included
in the mobile application are also
available in the website. The
mobile application only has an
added feature of GPS in locating
nearby restaurants. Features
which are included in both mobile
applications and online website
are restaurant, cafés, or bars
browser which allows filtering by
name, place, price range, desired
reservation date/time and type
of cuisine entered by the user, top rated restaurants,
cafés, or bars, restaurant reviews, most reserved
places, menu viewing, restaurant status updates,
online real-time restaurant-reservation service, pointsystem
for reservations made which can be availed
with discounts and special promos. Furthermore,
users have the options to make, change, cancel and
confirm reservations. Reservation notifications are
made via SMS and mobile application. Notifications
via SMS are most especially handy for those without
a smartphone to download TapAndDine’s mobile
application. A user’s reservation status can also be
shared via social networking sites such as Facebook,
Twitter and Foursquare.