Feeling squeezed? - Hyde Housing Association

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LOCAL KENT NEWS Winter Poem by Glenis Hayes When the long hours of light become limited And the coldness bites the air Autumn changing trees gold to amber And the gardens look quite sad and bare When the garden mower is left to rest In amongst our discarded pots And the summer plants safely stored away Or perhaps left alone in sheds to rot Some winter pansies and cyclamen Splash some colour amongst the green An odd rose might bloom and delight us Spreading its jewel out like a Queen It gazes out through the golden Acer Tree Looking soft and pink and lush For a day things look like summer again Till the winter winds blow and crush Snow won’t be long coming here again Turning our gardens virgin white Displaying Christmas Bells and Decorations In our windows with twinkling lights Gardens and seasons are a spectacle What ever the skies decide And a gardener really a creator Something enjoyed by all world wide Is a cross government programme to address public concerns about crime and justice. Central to this is the Policing Pledge which sets out the service local people can expect from their police force, how crime is being tackled and how justice is being delivered. This includes improving communication links and providing opportunities for the public to suggest what work and projects offenders should undertake throughout the year as part of the Community Payback scheme. Feeling squeezed by the credit crunch? According to the Department for Work and Pensions large numbers of people are still not claiming the benefits they are entitled to. Why leave the money in the government’s bank account when it could be in your pocket? Housing Benefit and Council Tax Benefit are available to people of all ages and circumstances. A lot of people think that they are only for the retired, the unemployed or those unable to work, but this is not the case. Those in paid employment may be eligible depending on the exact circumstances of their household and the amount of money they have coming in each week. More and more people are now working fewer hours to save their companies and their own long term job prospects. This may make them eligible for Housing Benefit and Council Tax Benefit. It may also mean that they could be entitled to claim, or receive increases in other benefits or credits, such as Working Tax Credit and Child Tax Credit. Another advantage for those claiming certain state benefits is that they can get help to make their homes more energy efficient through insulation grants. This can reduce heating bills and save even more money. Kent Benefits Partnership (KBP) gives advice to customers about benefits that they may be entitled to. Not everyone is aware of the service, so we want to make sure all Kent residents know what they are entitled to. KBP can be contacted by phone, email or in person. The phone number is 0845 345 0310, email address kentbenefitspartnership@kent.gov.uk or you can arrange a visit from KBP in person. Alternatively, you can call KCC’s 24 hour helpline on 08458 247 247 for more information. It is now possible to find out your neighbourhood policing team’s contact details and 24/7 non emergency details via the internet www.kent.police.co.uk and by text - simply by texting PLEDGE and your postcode to 66101. For more information about the campaign visit http://campaigns.direct. gov.uk/policingpledge/index.html Mobile Gateways advice on your doorstep Gateways are on the move! KCC’s mobile Gateway, staffed with experts from a range of agencies, will offer job, debt and benefits advice in advertised surgeries held throughout the county. This range of services is also available in the five high street Gateways where people can access a range of public services. They are currently up and running in Thanet, Ashford, Tenterden, Tunbridge Wells and Maidstone and will open soon in Tonbridge and Dover. For more information on your local mobile and Gateway services, please call 08458 247 247. 12 | Living | Winter 2009
MONEY MATTERS If you can’t pay rent we will help you. If you won’t pay we will evict you. If you are having difficulties paying your rent or have arrears we can help you. You can call us on 0800 389 3598 and speak to an Income officer. We also have specialist debt and advice workers who you can speak to in confidence. So don’t delay and call us today. Remember! If you can’t pay rent we will help you. If you won’t pay we will evict you. Freephone 0800 389 3576 email incomehse@hyde-housing.co.uk Convenience at your fingertips A new and easy way to make payments has been launched for customers with mobile phones. It’s called All Pay and it’s a simple way to text a payment on your rent account. 75% of adults now own a mobile phone and 5000 text messages are sent every second in the UK and to text a bill payment is now, for many customers the height of convenience How it works... If you have a UK registered mobile phone, a valid All Pay swipecard or barcoded bill and a current debit or credit card you can sign up today. Just register online at https://wwww.allpayments.net/textpay and you can then pay your bills anytime, anyplace, anywhere. So if your looking for a quick and convenient way to settle your rent account why not give it a try. If you would like more information or help in registering you can call All Pay on 0844 557 8321or give the income team a ring on the freephone number on the back cover or email incomehse@hyde-housing. co.uk Payment by Debit Card over the telephone now an option. All residents can now pay their rent over the telephone using their debit card via the Callpay - payment method. On the 1st of November 2009 we introduced this new payment method to make it more convenient for our residents to pay their rent. Residents can use this payment facility by contacting their Customer Service or Income teams through the normal office number or directly. If you would like more information give the income team a ring on the freephone number on the back cover or email incomehse@hyde-housing.co.uk To make a payment over the telephone you will need your debit card and the 19 digit number from your swipecard or your rent account pay reference - making this a quick, easy and convenient way to pay your rent. Once you have made your payment it will be credited to you rent account on the next working day, ensuring that your rent account is up-to-date. Living | Winter 2009 | 13
Page 1 and 2: Kent The magazine for Hyde resident
Page 3 and 4: LOCAL KENT NEWS HELLO - From reside
Page 5 and 6: Just What I Needed By ALEXANDRA SPR
Page 7 and 8: SPECIAL FEATURE Residents are set t
Page 9 and 10: LOCAL KENT NEWS Santa Claus is comi
Page 11: SPECIAL FEATURE Park News busy time
Page 15 and 16: HYDEWIDE RESIDENTS VOICE Whats new!
Page 17 and 18: LOCAL KENT NEWS by Heather Calveley
Page 19 and 20: winter COMPETITIONS C H R I S T M A

Feeling squeezed? - Hyde Housing Association

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