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Contents - Ashgate

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CREDIT MANAGEMENT HANDBOOK<br />

PART VII: EXPORT CREDIT AND FINANCE 305<br />

17 Export credit and collections 307<br />

Burt Edwards<br />

Exporting is expensive – so manage the expense!; Time and cost in export<br />

payments; Effective conditions of sale; Agents, distributors and subsidiaries;<br />

Export documents; Payment terms; Countertrade; Tender and performance<br />

bonds; Getting funds transferred from abroad; Checking the risk of payment<br />

delays; Information on country (political) risks; Information on customer<br />

risks; Evaluating customer risks; Codifying information; Collecting overdues<br />

– an overview; A systematic approach; A word about foreign currency;<br />

Checklist: to speed export cash; The future for export collections; Think<br />

international<br />

18 Export finance 341<br />

Burt Edwards<br />

The need for special money for exports; Enhanced overdraft; Bill advances<br />

and negotiation; Export finance banks; Finance from letters of credit; ECGDbacked<br />

finance: medium-term credit; The international consensus<br />

19 Foreign exchange 350<br />

Burt Edwards<br />

The credit manager and foreign currency; The history of foreign exchange;<br />

Present day foreign exchange markets; Dealing operations; Press charts of<br />

foreign currency rates; Exchange risks and how to cover them; The European<br />

Monetary System and ECU, leading to the Euro; The UK and the Euro;<br />

Summary; Glossary of foreign exchange terms<br />

PART VIII: CONSUMER CREDIT 367<br />

20 Retail credit management 369<br />

Glen Bullivant<br />

Securing finance for the credit operation; Relationship with finance houses;<br />

Types of credit available; Credit policy; Controlling the risk; Collecting<br />

accounts; Collection letters by computer; Management information and<br />

reports<br />

21 Consumer credit law 396<br />

Peter C Coupe<br />

Introduction; Development of consumer credit law; The Consumer Credit<br />

Act; The Data Protection Act 1998; Other laws; Codes of practice; Conclusion<br />

and further reading<br />

viii

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