2011 Annual Report - Hamilton Police Services

2011 Annual Report

Values and Ethics
In pursuit of our mission, we believe in:
Contents
Relentless pursuit of offenders
Education and innovation
Sensitivity to victims of crime
Performing with integrity
Equitable treatment
Commitment to quality service
Teamwork
Vision
To be the best, progressive
police service.
Vision SUMMARY
To be the best
MISSION
To serve and protect in
partnership with our communities.
Hamilton Police Services Board 04
Message from the Chief 05
Service Profile 06
Statistical Highlights 08
Financial Report, 2011 17
Highlights of 2011 18
Problem Oriented Policing Projects 27
Joint Forces Operations & Internal Task Forces 30
Performance 2011 32
Promotions, Awards 44
Community Policing Centres 47
2
2011 Annual Report
2011 Annual Report
3

Hamilton Police Services Board
Annual Report 2011 Annual Report 2011
The Board
Message from the Chief
The Leadership
Mrs. Nancy Di Gregorio, Chair
Provincial Apopointment
Sept. 5, 2006 - Sept. 4, 2012
The Police Services Board has a
challenging agenda with a primary
goal to be responsive to the needs
of the community we serve. We
are driven by a commitment to our
citizens and with the frontline and staff of the Hamilton Police Service, we
will continue our work together to make our community safe for everyone.
In 2011, there were changes to the Board membership. New to the Police
Services Board was City of Hamilton Mayor Bob Bratina who served as
Vice Chair and James Kay who was appointed by the City of Hamilton to a
four-year term. We thank Bruce Pearson for all his efforts and long standing
commitment on the board as he concluded his tenure.
Throughout the year, the Board received a number of reports on a widerange
of activities. Presentations made at the Board meeting provided
Board members the opportunity to discuss debate and understand
information presented to them. This extensive information, statistics and
analyses allows Board members to make the best decisions in responding
to community needs.
Mayor Bob Bratina
Vice Chair
Municipal Appointment
Dec. 1, 2010 - Nov. 30, 2014
Councillor Terry Whitehead
Member
Municipal Appointment
Dec. 1, 2006 - Nov. 30, 2010
Dec. 1, 2010 - Nov. 30, 2014
Councillor Bernie Morelli
Member
Municipal Appointment
Dec. 1, 2000 - Nov. 30, 2003
Dec. 1, 2003 - Nov. 30, 2006
Dec. 1, 2006 - Nov. 30, 2010
Dec. 1, 2010 - Nov. 30, 2014
Ms. Madeleine Levy
Member
Provincial Appointment
Nov. 21, 2010 - Nov. 2, 2013
The year 2011 was an active one
for Hamilton Police Service as we
attended over 85,000 calls for
service. Hamilton Police investigated
35,000 occurrences, made 7,000
arrests and obtained thousands of
convictions, all in an effort to deliver
on our mission to serve and protect.
We continue to produce lower overall crime rates and severity which is
contributing to the revitalization of Hamilton by making people safe and
making them feel safe.
During the year, we also completed very strategic, evidence-based work
that has greatly assisted us in assessing our current state with a focus
to long term planning. We have worked to identify gaps in our business
process and support systems which in turn impact the delivery of service
to citizens.
As Police Chief, it was my honour to witness the number of local to
international awards that were bestowed on our members. This recognition
acknowledges the innovation, creativity, bravery, compassion and
professionalism that is displayed by our members in their commitment to
public safety.
Ken Leendertse
Deputy Chief
Community Policing
Bill Stewart
Superintendent
Investigative Services
Eric Girt
Deputy Chief
Field Support
Debbie Clark
Superintendent
Professional Development
Division Three
The Board’s budget process is about ensuring community safety with
fiscal responsibility. In its civilian oversight role, the Board continued its
commitment to greater transparency with making the draft 2012 budget
publicly available as well as live-streaming of the budget meeting.
As Board Chair, it is my great privilege to attend and participate in a number
of police activities and events including new initiative announcements,
badge ceremonies and award presentations. Most telling in my interactions
is the dynamic police leaders, supervisors and staff at the Service. Equally
impressive are our citizens who are willing to be involved and engaged in
community safety.
I would like to thank the members of the Board for their commitment and
support, Police Chief Glenn De Caire for his great leadership and the civilian
and sworn members of Hamilton Police Service for their commitment of
public safety to the community. The Board has an important role that is
played as a part our City’s law and order agenda, defined in the Police
Services Act. Diligence in governance and oversight is fundamental to our
decision-making.
The Hamilton Police Services Board remained committed to working with
the Hamilton Police Service, to the highest standards in the provision of
police services to the residents of the City of Hamilton.
Ms. Irene Stayshyn
Member
Provincial Appointment
May 21, 2009 - May 20, 2015
Mr. James Kay
Member
Citizen Appointment
Mar. 24, 2011 - Nov. 30, 2014
As a Service, we produce substantial levels of work, most of which is
unseen, led by excellent command officers motivated by our Senior
Officers, overseen by properly trained supervisors. But our most important
people are our front line, civilian and sworn, members who bring their best
efforts to work every day for the people of Hamilton.
From the front line to the back office, it is making a difference. The impact
of their work is paying dividends on our public safety efforts.
On the horizon, we have thousands of arrests to make, investigations to
move forward, citizens to protect through our prevention and education
efforts and systems to support and improve.
We are thankful for the support of citizens and our community partners
who are willing to come forward, to become engaged and to partner with
us in crime prevention strategies.
On the following pages you will find a number of highlights of our activities
in 2011, from investigations to crime statistics. I also invite you to visit our
website at www.hamiltonpolice.on.ca for more information on crime and
safety in our City.
Ken Bond
Superintendent
Support Services
Dan Kinsella
Superintendent
Division One
Michael Shea
Superintendent
Corporate Services
Paul Morrision
Superintendent
Division Two
Nancy DiGregorio
Chair
Mr. Bruce Pearson
Member
Citizen Appointment
Feb, 15, 2007 - Mar. 23, 2011
Ms. Lois Morin
Administrator
Glenn De Caire
Chief of Police
Scott Rastin
Inspector
Community Mobilization
Rosemarie Auld
Manager
Human Resources
Ted Mason
Manager
Finance
4
2011 Annual Report
2011 Annual Report
5

Service Profile
Legal Counsel
Legal Services
Police Services Board
Chief of Police
Executive Officer
Media Relations
Corporate
Communicator
531,057
Authorization: Chief Glenn De Caire
212,262
Organization Chart
November 2010
Population
of The City
of Hamilton
Households
112,710
(Source: Growth Related Integrated Development Strategy: Growth Report, City of Hamilton)
Area of The City of Hamilton:
(1,113 square kilometres)
hectares
Executive Officer
Deputy Chief of Police
Community Policing
Deputy Chief of Police
Field Support
Executive Officer
Division 1
Division 2 Division 3
Investigative
Services
Community
Mobilization
Finance &
Administration
Corporate
Services
Support
Services
Human
Resources
Professional
Development
organizational chart
Uniform Patrol
Reception
Divisional
Support
Divisional
Detectives
Divisional Analyst
Crime Managers
Community Services
Crime Prevention
Divisional Safety
Divisional Youth
H.E.A.T.
School Resource
Senior Support
Community Policing
Centres
Custody
C.O.A.S.T.
(Crisis Outreach
And Support Team)
Uniform Patrol
Reception
Divisional
Support
Divisional
Detectives
Divisional Analyst
Crime Managers
Community Services
Crime Prevention
Divisional Safety
Divisional Youth
H.E.A.T.
School Resource
Senior Support
Community Policing
Centres
Uniform Patrol
Reception
Divisional
Support
Divisional
Detectives
Divisional Analyst
Crime Managers
Community Services
Crime Prevention
Divisional Safety
Divisional Youth
H.E.A.T.
School Resource
Senior Support
Community Policing
Centres
Intelligence
General
Investigations
R.O.P.E.
Resource Mgmt.
Technical
Surveillance
Gangs & Weapons
Prov./Fed. Parole
Intelligence
Analysis
Biker Enforcement
Fugitive
Apprehension
National Port
Enforce.
Prov. Anti-Terrorism
Vice & Drugs
Vice & Drugs Invest.
Internet Child
Exploit.
Illegal Gambling
Enf.
Asset Forfeiture
Drug Control
Victims of
Crime-SAU
Sexual Assault
Sexual Offender
Reg.
Crime Analyst/
ViClas
Family Violence
Res.
Victims of
Crime-CAB
Child Abuse
Crimes Against
Seniors
Hate Crime &
Extremism
Homicide
Coroner’s Office
Homicide
Investigations
Information Mgmt.
B.E.A.R.
Robbery Unit
Break & Enter Unit
Arson
Investigations
Pawn Investigations
Scrap Metal Invest.
Auto Recovery Unit
Forensics
Forensic
Investigations
DNA Unit
Major Fraud
Forensic
Investigations
Technology Crime
Community
Relations
/Diversity
Auxiliary
Volunteer
Coordination
Industrial
Relations
Victim Services
Youth Services
Coordination
Crime Prevention
Coordination
Crime Stoppers
Mounted Patrol
Core & Bike
Patrol
Budget
Preparation
Budget Control
Budget
Administration
Grants
Administration
Fleet / Facilities &
Supplies
Facilities
Fleet
Stores
Graphics
Computer
Services
Infrastructure
Support
Mobile
Communication
Applications
Support
Business
Development
Support Services
Records Business
Centre
Records
Property
NICHE Support
Team
Court Services
Court Security
Court Documents
Communications
Dispatch
Call Taker
Switchboard
Alarm Reduction
Call Management
Emergency
Response
Traffic / Accident
Support
Collision
Reconstruction
Towing Coordinator
Public Order
Canine
ERU / EDU
Marine
Special Events
Special Projects
Recruiting
Career
Development
Health & Safety
Labour Relations
Enterprise
Management
Professional
Standards
SIU Liaison
Quality
Assurance
Risk
Management
Corporate
Planning
Central Information
& Crime Analysis
Policy
Development
Training
patrol
divisions
authorized
strength
POLICE OFFICERS 2010 2011
Chief of Police 1 1
Deputy Chief of Police 2 2
Superintendents 6 6
Inspectors 8 8
Staff Sergeants & Detective Sergeants 32 32
Sergeants / Detectives & Detective Constables 218 218
Constables 526 527
Total Police Officers 793 794
CIVILIAN MEMBERS 2010 2011
Senior Officer Association 10 11
Special Constables 58 58
Technical/Clerical & Other 211.5 212.5
Total Civilian Members 279.5 281.5
TOTAL PERSONNEL 1,072.5 1,075.5
6
2011 Annual Report
2011 Annual Report
7

Statistical Highlights
TRAFFIC INCIDENTS & RATES
2010 & 2011
FATAL MOTOR VEHICLE COLLISIONS
2006 - 2011
MOTOR VEHICLE COLLISIONS 2006 - 2011
PERSONAL INJURY & PROPERTY DAMAGE
TRAFFIC INCIDENT
2010 Incidents
**Rate per
100,000
2011
Incidents
**Rate per
100,000
% Change
Incidents
% Change
Rate
30
3,000
personal injury
property damage
Motor Vehicle Collisions 9,464 1,790.7 9,457 1,780.8 -0.1% -0.6%
Personal Injury 1,647 311.6 1,688 317.9 2.5% 2.0%
25
24
2,500
Property Damage 1,657 313.5 1,659 312.4 0.1% -0.4%
Citizen’s Reports 6,137 1,161.2 6,090 1,146.8 -0.8% -1.2%
Fatal Motor Vehicle Collisions 23 4.4 20 4.0 -13.0% -8.1%
Fatalities 24 4.5 21 4.0 -12.5% -12.9%
RIDE PROGRAM
FREQUENCY
20
15
10
23
16
14
23
20
20
FREQUENCY
2,000
1,500
1,000
1,561
1,357
1,561
1,562
1,539
1,455
1,584
1,469
1,647
1,657
1,578
1,500
1,688
1,659
Vehicles Checked 150,256 28,430.5 167,766 31,591.0 11.7% 11.1%
Persons Charged 23 4.4 51 9.6 21.7% 20.7%
5
500
Warn Range Suspensions* 60 11.4 46 8.7 -23.3% -23.7%
Impaired Drivers 5 0.9 8 1.5 60.0% 59.2%
0
2006 2007 2008
2009
2010
5yr
avg
2011
0
2006
2007 2008
2009
2010
5yr
avg
2011
Over 80 mg 16 3.0 25 4.7 56.3% 55.5%
Criminal Code Driving Offences 1,401 265.1 1,789 280.4 6.3% 5.8%
Impaired Driving 475 89.9 510 96.0 7.4% 6.9%
Other Violations 926 175.2 979 184.3 5.7% 5.2%
Highway Traffic Act Offences 58,517 11,072.2 59,117 11,132 1.0% 0.5%
Careless Driving 1,228 232.4 1,238 233.1 0.8% 0.3%
Speeding 32,540 6,157.0 32,236 6,070.2 -0.9% -1.4%
Disobey Traffic Light 768 145.3 801 150.8 4.3% 3.8%
Disobey Stop Sign 2,084 394.3 2,368 445.9 13.6% 13.1%
Turn Violations 574 108.6 513 96.6 -10.6% -11.1%
Licence Violations 2,062 390.2 1,964 369.8 -4.8% -5.2%
Permit/Plate 7,043 1,332.6 6,969 1,312.3 -1.1% -1.5%
Insurance Violations 4,001 757.0 4,519 850.9 12.9% 12.4%
Seat Belt 1,156 218.7 1,011 190.4 -12.5% -13.0%
Distracted Driving 2,084 394.3 2,778 523.1 33.3% 32.7%
Other HTA Offences 4,977 941.7 4,720 888.8 -5.2% -5.0%
Source: HPS Traffic Branch, HTA Offences from HPS PON Tracker - Downloaded Feb 23, 2012 & CC Driving Offences from Statistics Canada UCR2 Verification Tables 2011 - Reports printed May 22, 2012
*Previously known as 12-hour Suspensions
**OMBI population used to calculate rates
Source: Hamilton Police Service Traffic Branch
NUMBER OF REPORTED CRIMES
AGAINST SENIORS 2007 - 2011
TYPE OF BIAS 2007 2008 2009 2010 2011
Non-CASU 6 0 - - -
Theft/Robbery 19 31 - 15 34
Fraud 39 41 - 51 48
Break and Enter 1 2 4 - -
Financial Abuse 3 1 86 - -
Suspicious Circumstances 2 3 33 5 4
Assualt 7 4 - 9 16
Family Trouble 4 4 9 - -
Abuse 11 14 23 - -
Assist Other Agency 9 4 3 - -
Other 5 17 - 47 17
Grandparent Scam - - - 42 45
TOTAL 106 121 158 169 164
Source: Hamilton Police Service Investigative Services Division
Source: Hamilton Police Service Traffic Branch
FLEET STATISTICS
2009 - 2011
FLEET 2009 2010 2011
Vehicles 283 289 298
Cruisers 141 152 147
Dept. Collisions 118 107 107
Fuel Budget $1,137,330 $1,047,570 $1,143,870
Fuel Cost $1,137,193 $1,182,179 $1,433,050
Litres 1,388,070 1,326,335 1,272,689
Final Mileage 6,774,614 6,421,787 6,415,468
Fuel Consumption 20.49 20.65 19.84
Cost per km $0.17 $0.18 $0.22
Source: Hamilton Policing Service Fleet/Facilities Section, Professional Standards Branch
8
2011 Annual Report
2011 Annual Report
9

FREQUENCY
YOUTH CHARGED AND NOT CHARGED
WITH OFFENCES 2007 - 2011
3,000
2,500
2,000
1,500
2,309
2,359
2,467
females charged
males charged
youths not charged
1,838
1,682
YEAR
DOMESTIC VOLIENCE
CRIME STATISTICS 2007 - 2011
TOTAL
NUMBER OF
OCCURRENCES
CHARGES
LAID
MALES
CHARGED
FEMALES
CHARGED
DUAL
CHARGES
2011 6,430 1,090 942 178 30
2010 3,798 973 830 143 29
2009 3,534 845 726 119 37
COMPLAINTS 2006 - 2011
COMPLAINT TYPE 2006 2007 2008 2009 2010 5 YR AVE 2011
Public Complaints 105 141 129 121 155 130 144
Service Complaints 12 8 2 2 7 6 8
Internal Complaints 33 50 24 28 48 37 159
Harassment Complaints 2 5 2 7 4 4 5
Pursuits 49 52 77 59 48 57 45
S.I.U. Investigations 10 7 8 17 20 12 9
Total 211 263 242 234 282 246 370
Source: Hamilton Police Service Professional Standards Branch 2011 Review | Note: In 2011 Interval Complaints include motor vehicle collisions, missed court and red light camera incidents
1,000
500
0
218
756
2007
187
640
2008
187
705
2009
122
Source: Hamilton Police Service Youth Crime 2011 Annual Report
Note: Numbers are different than those from Statistics Canada.
557
2010
140
576
2011
2008 2,934 717 638 79 29
2007 2,189 782 684 98 19
Source: Hamilton Police Service, Victims of Crime Branch
Note: The spike on the number of domestic violence incidents in 2011 is due to a change in
reporting practices. Ten additional events types are now included in the domestic violence
crime category.
calls-for-service by
priority 2011
Priority 4
21.1% (15,094)
Priority 0
0.1% (93)
Priority 1
24.9% (17,770)
Female
59% (13)
Male
41% (9)
Police Recruiting 2011
Civilian Hires (22)
Racialized
14% (3)
Other
86% (19)
Net budget
(2002 - 2011)
CALLS-FOR-SERVICE
2007-2011
Female
22% (9)
Police Hires (41)
Racialized
15% (6)
$140,000,000
$120,000,000
$100,000,000
$80,000,000
$60,000,000
$85,142,010
$91,878,360
$98,218,270
$102,478,370
$107,107,830
$111,062,560
$116,051,430
$120,069,420
$124,566,650
$131,221,990
FREQUENCY
100,000
80,000
60,000
40,000
20,000
78,549
78,549
78,549
80,198
78,925
80,280
77,439
Priority 3
13.8% (9,819)
Source: Hamilton Police Service CAD Reports
Priority 2
40.1% (28,600)
Male
78% (32)
Source: Hamilton Police Service Human Resources Section
Other
85% (35)
$40,000,000
0
2007 2008 2009
2010 2011
$20,000,000
$0
2002
2003
2004 2005 2006 2007 2008 2009 2010
Source: Hamilton Police Service Finance Services
Note: Net Budget equals to Total Expenditures minus Revenues.
2011
• Criminal 33,052 34,346 33,721 34,103 32,323
• Non-criminal 36,148 36,453 36,106 37,064 35,619
• Traffic 9,251 9,311 9,016 9,042 9,420
• Other 98 88 82 71 77
Source: Hamilton Police Service CAD Reports
www.hamiltonpolice.on.ca
10
2011 Annual Report
2011 Annual Report
11

CRIMINAL OFFENCE STATISTICS
OFFENCE TYPE % Change Incidents Cleared
Clearance
Rate
2011 2010
Adults
Charged
Youth
Charged
Youth Not
Charged Incidents Difference
VIOLENT CRIMINAL CODE VIOLATIONS 5.9% 6,735 4,004 59.5 1,944 229 379 7,156 -42.3
HOMICIDE 5 3 60.0 2 0 0 11 -6
Murder, first degree 4 1 25.0 1 0 0 5 -1
Murder, second degree 1 2 200.0 1 0 0 1 0
Manslaughter 0 0 0 0 0 0 5 -5
TOTAL OTHER VIOLATIONS CAUSING DEATH 1 1 100 1 0 0 0 1
Attempted murder 7 3 42.9 2 0 0 4 3
Sexual assault, level 3, aggravated 4 2 50.0 0 1 0 3 1
Sexual assault, level 2, weapon or bodily harm 14 6 42.9 7 0 0 7 7
Sexual assault, level 1 365 165 45.2 76 7 21 380 -15
TOTAL SEXUAL VIOLATIONS AGAINST CHILDREN 35 13 37.1 3 0 1 41 -6
Sexual interference 19 4 21.2 0 0 1 20 -1
Invitation to sexual touching 6 3 50.0 0 0 0 9 -3
Sexual exploitation 1 2 200.0 1 0 0 1 0
Luring a child via a computer 9 4 44.4 2 0 0 11 -2
Assault, level 3, aggravated 54 35 64.8 26 9 0 68 -14
Assault, level 2, weapon or bodily harm 828 599 72.3 423 47 44 779 49
Assault, level 1 2,837 2,048 72.2 894 69 217 2,858 -21
Total assaults against a peace officer 122 121 99.2 70 4 0 137 -15
TOTAL OTHER ASSAULTS 17 12 70.6 5 2 1 15 2
Unlawfully causing bodily harm 0 0 0 0 0 0 0 0
Criminal negligence causing bodily harm 4 4 100.0 1 2 1 1 3
Other assaults 13 8 61.5 4 0 0 13 0
TOTAL FIREARMS 22 14 63.6 6 1 0 23 -1
Discharge firearm with intent 7 2 28.6 2 0 0 6 1
Using firearm in commission of offence 6 6 100.0 4 1 0 7 -1
Pointing a firearm 9 6 66.7 0 0 0 10 -1
TOTAL ROBBERY 582 221 38.0 136 45 17 620 -38
TOTAL FORCIBLE CONFINEMENT OR KIDNAPPING 67 59 88.1 56 1 0 59 8
TOTAL ABDUCTION 3 2 66.7 0 0 0 2 1
Abduction under the age 14, not parent or guardian 1 1 100.0 0 0 0 1 0
Abduction under the age 14 contravening a custody order 0 0 0.0 0 0 0 1 1
Abduction under the age 14, by parent or guardian 2 1 50.0 0 0 0 0 2
Extortion 18 9 50.0 7 2 0 21 -3
Criminal harassment 284 124 43.7 77 1 8 395 -111
Uttering threats 1,000 483 45.6 135 24 55 1,103 -43
CRIMINAL OFFENCE STATISTICS - continued
OFFENCE TYPE % Change Incidents Cleared
Clearance
Rate
2011 2010
Adults
Charged
Youth
Charged
Youth Not
Charged Incidents Difference
Threatening or harassing phone calls 351 56 16.0 3 0 13 579 -228
TOTAL OTHER VIOLATIONS 57 28 49.1 15 1 2 51 6
Sexual Exploitation of a person with a disability 1 0 0.0 0 0 0 0 0
Incest 1 1 100.0 1 0 0 2 -1
Corrupting morals of a child 1 0 0.0 0 0 0 1 0
Voyeurism 7 6 85.7 2 0 2 5 2
Trafficking in persons 3 2 66.7 3 0 0 0 3
Intimidation of a justice system participant
or a journalist
1 1 100.0 1 0 0 4 -3
Arson, disregard for human life 13 11 84.6 7 1 0 6 7
Other violent violations 30 7 23.3 1 0 3 60 -28
PROPERTY CRIME VIOLATIONS -6.7% 19,041 3,281 17.2 1,272 201 754 20,422 -1,381
TOTAL BREAKING AND ENTERING 2,406 287 11.9 145 50 51 2,712 -306
Breaking and entering 2,403 287 11.9 145 50 51 2,712 -309
Breaking and entering to steal a firearm 1 0 0.0 0 0 0 0 1
Break and Enter to steal a firearm from a
motor vehicle
2 0 0.0 0 0 0 0 2
Possess stolen property 729 720 98.8 549 72 140 684 45
TOTAL THEFT OF MOTOR VEHICLE 2,272 171 7.5 41 13 29 2,341 -69
Theft of motor vehicle over $5,000 263 49 18.6 12 4 5 877 -614
Theft of motor vehicle $5,000 or under 422 26 6.2 2 0 6 1,464 -1,042
Motor Vehicle Theft 1,587 96 6.0 27 9 18 0 87
TOTAL THEFT OVER $5,000 (non-motor vehicle) 195 25 12.8 16 0 2 238 -43
Theft over $5,000 144 20 13.9 15 0 2 176 -32
Theft over $5,000 from a motor vehicle 46 1 2.2 0 0 0 54 -8
Shoplifting over $5,000 5 4 80.0 1 0 2 8 -3
TOTAL THEFT UNDER $5,000 (non-motor vehicle) 8,278 1,157 14.0 115 18 335 8,521 -243
Theft $5,000 or under 3,249 276 8.5 54 6 82 3,361 -112
Theft $5,000 or under from a motor vehicle 3,831 69 1.8 2 1 18 3,970 -1,139
Shoplifting $5,000 or under 1,198 812 67.8 59 11 235 1,190 8
Fraud 1,272 328 25.8 186 2 15 1,417 -145
Identity Theft 127 31 24.4 1 0 0 20 107
Identity Fraud 171 17 9.9 0 0 0 93 78
TOTAL MISCHIEF 3,451 529 15.3 217 46 167 4,245 -794
Mischief 3,446 529 15.4 217 46 167 4,244 -798
Mischief to religious property motivated by hate 5 0 0.0 0 0 0 1 4
Arson 139 16 11.5 2 0 15 151 -12
12
2011 Annual Report
2011 Annual Report
13

CRIMINAL OFFENCE STATISTICS - continued
OFFENCE TYPE % Change Incidents Cleared
Clearance
Rate
2011 2010
Adults
Charged
Youth
Charged
Youth Not
Charged Incidents Difference
Altering/Removing VIN 1 0 0 0 0 0 0 1
OTHER CRIMINAL CODE VIOLATIONS -7.2% 2,379 2,104 88.4 1,745 135 53 2,564 -185
Counterfeiting 2 2 100.0 0 0 0 1 1
TOTAL WEAPONS VIOLATIONS 135 98 72.6 55 12 17 162 -27
Offensive weapons, explosives 8 4 50.0 1 1 0 17 -8
Weapons trafficking 1 1 100.0 0 0 0 0 1
Weapons possession contrary to order 21 21 100.0 22 0 0 13 8
Possession of weapons 77 62 80.5 30 11 14 96 -19
Unauthorized importing or exporting of weapons 0 0 0.0 0 0 0 1 -1
Firearms documentation or administration 20 7 35.0 0 0 3 28 -8
Unsafe storage of firearms 8 3 37.5 2 0 0 7 1
Child pornography 15 9 60.0 6 0 2 23 -8
TOTAL PROSTITUTION 71 58 81.7 54 0 0 68 3
Bawdy house 5 0 0.0 0 0 0 0 5
Living off the avails of prostitution of a person under age 18 5 0 0.0 0 0 0 4 1
Procuring 1 1 100.0 1 0 0 0 1
Obtains or communicates with a person under age 18 for
purpose of sex
0 0 0.0 0 0 0 2 2
Other prostitution 60 57 95.0 53 0 0 62 -2
Disturb the peace 44 33 75.0 16 0 2 63 -19
TOTAL ADMINISTRATION OF JUSTICE VIOLATIONS 1,834 1,746 95.2 1,508 111 21 1,954 -120
Fail to comply with order 407 501 123.1 426 36 0 484 -77
Escape or helps to escape from lawful custody 10 10 100.0 8 1 0 13 -3
Prisoner unlawfully at large 3 3 100.0 2 1 0 3 0
Fail to appear 675 628 93.0 516 72 9 680 -5
Breach of probation 646 536 83.0 515 0 5 669 -23
Other violations against the administration of law and justice
(Part IV Criminal Code)
93 68 73.1 41 1 7 105 -12
TOTAL OTHER VIOLATIONS 278 158 56.8 108 12 11 292 -14
Gaming house 0 0 0.0 0 0 0 3 -3
Other violations related to gaming and betting 0 0 0.0 0 0 0 1 -1
Indecent acts 91 34 37.4 27 0 3 95 -4
Obstruct public or peace officer 71 68 95.8 44 11 2 77 -6
Trespass at night 25 9 36.0 1 0 0 22 3
Utter threats to property or animal 10 3 30.0 1 0 0 11 -1
Unauthorized recording of a movie 1 0 0.0 0 0 0 0 1
Offences against public order (Part II Criminal Code) 19 17 89.5 15 0 0 10 9
CRIMINAL OFFENCE STATISTICS - continued
2011 2010
OFFENCE TYPE % Change Incidents Cleared
Clearance
Rate
Adults
Charged
Youth
Charged
Youth Not
Charged Incidents Difference
Firearms and other offensive weapons
(Part III Criminal Code)
7 3 42.9 2 0 2 4 3
Sexual offences, public morals and disorderly conduct
(Part V Criminal Code)
2 1 50.0 1 0 0 6 -4
Offences against the person and reputation
(Part VIII Criminal Code)
1 0 0.0 0 0 0 1 0
Offences against rights of property
(Part IX Criminal Code)
11 11 100.0 8 1 1 10 1
Fraudulent transactions relating to contracts and trade
(Part X Criminal Code)
1 0 0.0 0 0 0 0 1
Willful and forbidden acts in respect of certain property
(Part XI Criminal Code)
25 10 40.0 6 0 3 25 0
Proceeds of crime (Part XII.2 Criminal Code) 2 0 0.0 0 0 0 7 -5
Attempts, conspiracies, accessories
(Part XIII Criminal Code)
1 0 0.0 0 0 0 2 -1
Commit offence for criminal organization 0 0 0.0 0 0 0 1 -1
Participate in activities of criminal organization 1 0 0.0 0 0 0 0 1
All other Criminal Code
(includes Part XII.1 Criminal Code)
10 2 20.0 1 0 0 17 -7
CRIMINAL CODE TRAFFIC VIOLATIONS -6.2% 1,489 726 48.8 645 7 2 1,401 88
TOTAL IMPAIRED DRIVING 510 503 98.6 485 2 0 475 35
Impaired operation, causing death 4 4 100.0 4 0 0 1 3
Impaired operation, causing bodily harm 2 2 100.0 2 0 0 3 -1
Impaired operation motor vehicle, vessel or aircraft 483 477 98.8 461 2 0 444 39
Impaired operation (drugs) vehicle, vessel, aircraft 5 4 80.0 3 0 0 5 0
Impaired operation, failure to provide breath sample 15 15 100.0 14 0 0 22 -7
Failure to comply or refusal (drugs) 0 1 100.0 1 0 0 0 1
TOTAL OTHER CRIMINAL CODE TRAFFIC VIOLATIONS 979 223 22.8 160 5 2 926 53
Dangerous operation, causing death 0 0 0 0 0 0 1 -1
Dangerous operation, causing bodily harm 2 2 100.0 2 0 0 3 -1
Dangerous operation of motor vehicle, vessel
or aircraft
62 59 95.2 56 2 0 54 8
Dangerous operation evading police,
causing bodily harm
0 0 0.0 0 0 0 1 -1
Dangerous operation of motor vehicle
evading police
8 6 75.0 5 0 0 19 -11
Failure to stop or remain 834 83 10.0 26 2 2 789 45
Driving while prohibited 72 72 100.0 69 1 0 69 -11
Dangerous operation of motor vehicle while street racing 1 1 100.0 2 0 0 1 0
FEDERAL STATUTES VIOLATIONS 1.0% 1,724 1,615 93.7 977 150 361 1,742 -18
Possession, cannabis 874 876 100.2 300 51 342 851 23
14
2011 Annual Report
2011 Annual Report
15

Financial Report 2011
CRIMINAL OFFENCE STATISTICS - continued
OFFENCE TYPE % Change Incidents Cleared
Clearance
Rate
2011 2010
Adults
Charged
Youth
Charged
Youth Not
Charged Incidents Difference
Possession, cocaine 252 247 98.0 213 5 1 219 33
TOTAL POSSESSION OTHER CONTROLLED DRUGS
AND SUBSTANCE ACT DRUGS
90 85 94.4 52 1 8 116 -26
Heroin, possession 2 2 100.0 1 0 0 1 1
Other Controlled Drugs and Substances Act, possession 86 81 94.2 51 1 8 113 -27
Methamphetamines (crystal meth), possession 1 1 100.0 0 0 0 0 1
Methylenedioxyamphetamine (ecstasy), possession 1 1 100.0 0 0 0 2 -1
TOTAL CANNABIS, TRAFFICKING, PRODUCTIONS
OR DISTRIBUTION
103 93 90.3 110 8 5 153 -50
Cannabis, trafficking 83 81 97.6 108 8 5 118 -35
Cannabis, production 20 12 60.0 2 0 0 35 -15
TOTAL COCAINE, TRAFFICKING, PRODUCTIONS
OR DISTRIBUTION
126 119 94.4 203 13 0 149 -23
Cocaine, trafficking 123 118 95.9 203 13 0 147 -24
Cocaine, importation and exportation 3 1 33.3 0 0 0 2 1
TOTAL OTHER CONTROLLED DRUGS AND SUBSTANCES ACT DRUGS,
TRAFFICKING, PRODUCTIONS OR DISTRIBUTIONS
77 64 83.1 66 1 4 90 -13
Heroin, trafficking 3 3 100.0 4 1 0 5 -2
Other Controlled Drugs and Substances Act, trafficking 43 40 93.0 59 0 4 55 -12
Heroin, importation and exportation 0 0 0.0 0 0 0 3 -3
Other Controlled Drugs and Substances Act, importation and
exportation
22 17 77.3 1 0 0 14 8
Methylenedioxyamphetamine (ecstasy), importation and
exportation
1 0 0.0 0 0 0 0 1
Other Controlled Drugs and Substances Act, production 8 4 50.0 2 0 5 13 -5
Youth Criminal Justice Act 105 101 96.2 24 71 1 112 -7
TOTAL OTHER FEDERAL STATUTES 97 30 30.9 9 0 0 52 45
Bankruptcy Act 5 0 0.0 0 0 0 0 5
Canada Shipping Act 7 7 100.0 7 0 0 0 7
Customs Act 2 1 50.0 0 0 0 1 0
Excise Act 18 8 44.4 2 0 0 9 9
Immigration and Refugee Protection Act 6 0 0.0 0 0 0 4 2
Firearms Act 19 3 15.8 0 0 0 3 16
Other federal statutes 40 11 27.5 0 0 0 35 5
TOTAL CRIMINAL CODE VIOLATIONS
(excluding traffic) -6.6%
28,153 9,389 33.3 4,961 565 1,186 30,142 1,989
EXPENDITURES
$138,268,830
Salaries & Benefits
$120,855,140 (87.41%)
Capital Financing
$925,600 (0.67%)
by Object
2011
Source: Hamilton Police Service Financial Services
Note: $138,268,830 is the gross budget that includes revenues.
Purchased Goods & Services
$15,010,760 (10.86%)
Insurance & Legal
$1,477,330 (1.07%)
Community Policing
$86,142,22 (62.30%)
Police Services Board
$173,970 (0.13%)
Field Support
$45,965,030 (33.24%)
by Program
2011
Sick Leave, Retirees & WSIB
$4,882,360 (3.53%)
Office of the Chief
$1,105,250 (0.80%)
Total, all Criminal Code violations
(including traffic) -6.0%
29,642 10,115 34.1 5,646 572 1,188 31,543 1,901
Total, all violations -5.8% 3,1366 11,730 37.4 6,583 722 1,549 33,285 1,919
Source: HPS Police reported crime statistics submitted to CCJS for verification (May 15, 2012)
16
2011 Annual Report
2011 Annual Report
17

Highlights 2011
Constable Perry Mason
Honoured for his Work
with Youth
A School Resource Officer, Constable
Perry Mason was honoured for his work with troubled
youth.
A 32-year police veteran, Officer Mason was the
recipient of the Bud Knight Award for 2011. This award
recognizes commitment and education to youth, above
and beyond the call of duty.
Officer Mason has extensive experience in youthrelated
issues and bullying, and has effectively used
Restorative or Healing Circles to bring offenders and their
victims together. Officer Mason has conducted over 140
formal circles in both school and community settings,
and has found them to be an extremely effective tool,
especially when combating bullying.
He has also delivered an anti-bullying message,
both on and off duty, more than 400 times, drawing on
personal experiences to tell his story.
“Constable Perry Mason is using his expertise in
restorative justice and anti-bullying to bring victims
and their tormentors together, and make schools and
neighbourhoods safer. Supporting safe communities
where families can live, work and learn is part of our
government’s Open Ontario plan for a brighter and
stronger future,” said Jim Bradley, Minister of Community
Safety and Correctional Services.
Blue Line
Magazine
Announces
Police Leader
of the Year
On March 23,
2011, Hamilton
Police Sergeant
John Harris, a
38-year veteran
of the Hamilton
Police Service,
was elected as this
year’s recipient of
the Blue Line Police Leadership Award.
This award recognizes and encourages a
standard of excellence that exemplifies “Leadership
as an activity not a position, and pride in service to the
public”.
ACTION Team Takes on Firearms
Initiative and Nets 70 Guns
As part of the Service’s ongoing commitment to
public safety, in March, ACTION officers were tasked
to investigate 69 cases related to the registration,
possession, use and safe storage of firearms.
Over the course of one month, officers seized
70 firearms: 33 were long arms and 37 were
handguns.
There were various reasons provided for the failure
of citizens to properly register the firearms or to renew
their permits. Police discovered that in some cases the
original owner was in a nursing home or deceased. In
other cases, family members who took over possession
had either misplaced the firearms, sold them without the
appropriate documentation or just did not know they had
possession.
There were also two cases where the firearms had
been stolen and the owner failed to report the theft.
If anyone has information on an illegal gun or criminal
act involving a gun in the community, they can contact
Crime Stoppers at (905) 522-8477. Anyone who has
questions on firearm possession can contact the
PRIDE Award for Faint
Hope Clause
Hamilton Police Service’s Detective Sergeant Christopher
Abbott and Detective Erin Munro were presented with
the Chief’s PRIDE Award at the Hamilton Police Services
Board April meeting. Officers Abbott and Munro were
recognized for their efforts in a Faint Hope Clause hearing
that took place January, 2011.
Convicted of first degree murder in May 1996,
Rory Foreman brought an application to be heard by a
jury for a reduction in the period of his parole ineligibility
period.
This was the first hearing of its kind in Hamilton
since legislative amendments in 1997. Officers Abbott
and Munro displayed considerable commitment and
dedication in the months leading up to the hearing and
during the hearing itself.
One of the most difficult challenges they faced was
locating witnesses from almost 17 years ago. This
also included advising the witnesses about the nature
of the hearing and the need for their testimony once
again.
Officers Abbott and Munro were professional
and sensitive to the issues relating to each of these
individuals. Every witness who had been located agreed
to testify. Even with several witnesses who were out of
province, Officers Abbott and Munro were in constant
communication with them to ensure they had minimal
disruption in their personal lives.
Crown Counsel Karen Shea stated “During a very
difficult and often emotionally charged hearing, I was
fortunate to have Officers Abbott and Munro
available to assist me. They were a fine example of the
work performed by members of the Hamilton Police
Service.”
The Chief’s PRIDE (Person who is Really Interested
in Delivering Excellence) Award is given to members
of the Hamilton Police Service who go above and
beyond normal expectations. These are special acts
of compassion, support and quality of service that are
worthy of recognition. This is the first PRIDE Award that
has been bestowed in 2011.
Mountain Patrol
Officers Right a
Wrong and Bring
a Smile to a Young
Girl’s Face
Hamilton Police Service Division Three Patrol officers
rallied together on May 25th to bring a smile to a young
girl’s face by making her dream of owning a dog come
true.
The dream started with the 10-year-old finding the
perfect dog on a well known Internet classified advertising
site. She convinced her parents to pay the money
necessary to get the dog from a location in Eastern
Canada. The money transaction took place but the dog
didn’t get delivered much to the disappointment of the
young girl, not to mention the financial loss for the family.
On May 6, 2011, the family reported the fraud to
Hamilton Police at the Mountain station. The word of the
wrong-doing traveled fast and the Division Three C Squad
officers decided they were going to right the wrong and
make sure the girl received the dog she always wanted.
Sergeant Randy Carter contacted the Hamilton
Burlington SPCA to determine the cost to get a dog.
A collection of money from the Squad was done and
the necessary funds were collected to facilitate the
purchase of a dog. In fact, more than enough money was
Hamilton Police Firearms Registration office at
collected, which allowed the Squad to make a financial
(905) 546-4978.
donation to the SPCA. The family was contacted. They
18
2011 Annual Report
2011 Annual Report
19

were elated with the knowledge that the officers would
of service to the community, strong self-discipline,
comprehensive services to family members of homicide.
recognized for their efforts in the development of the
want to help this way.
leadership and a willingness to put others before self,
Lean on Me is a not-for-profit corporation providing 12-
Service’s social media presence.
The girl, her family, and the newest member of the
even to the point of paying the ultimate price as we have
week therapeutic support groups for families of homicide.
The Service has been developing its social media
family, Marla, gathered at the Mountain Station to meet
seen too many times”.
Twenty-five family members have been assisted through
usage as part of its communications efforts. Similar to
with the Squad of officers responsible for making her
The Hamilton Police Service also has several former
three 12-week programs facilitated by a paid therapist.
other communications tools, social media can grow if it
dream come true and to share their excitement of the
reserve and regular force military members now serving
Lean on Me and Victim Services have also developed
has relevant, engaging and interesting content. In order to
addition to their family.
as officers from Constable up to Staff Sergeant. As well,
more comprehensive and user friendly resources for
have that, passionate, keen and enthusiastic individuals
Hamilton Police Service Marks
‘Support our Troops’ Month
The Hamilton Police Service marked the beginning
of June as “Support Our Troops” month at a kick-off
ceremony, which concluded with the raising of the
Canadian Forces Ensign. Chief De Caire also announced
the Service’s new Hall of Honour.
Local military representatives joined Hamilton Police
Services Board Chair Nancy DiGregorio, Hamilton Mayor
Bob Bratina and Police Chief Glenn De Caire at the
ceremony.
Several members of Hamilton Police who are currently
in the military reserves were also on hand in their military
uniforms. In addition to their demanding police duties,
these members devote countless hours to their military
units in their off-time. There are 16 members of the
Hamilton Police Service that are either members of the
Canadian Forces Reserve or the Cadet Corp.
“Today, we are again proud to raise the Canadian
three Hamilton officers have deployed on United Nations
missions to provide training to police officers in Bosnia
and Guatemala in the aftermath of civil conflicts.
Hamilton’s Lean on Me Program
Awarded 8th Annual OACP Victim’s
Assistance Committee Award
Hamilton’s Lean on Me program received the 2011
Ontario Association of Chiefs of Police Victim Assistance
Committee Award.
The award recognizes and promotes the contributions
made by members of Ontario police services for projects
that improve the level of service provided to victims of
crime.
Created in 2006, Lean on Me resulted from the tireless
advocacy of a group of family members impacted by
homicide, the Hamilton Police Service Victim Services
Branch and the Hamilton Police Service’s in-house
charity Project Concern. The goal was to provide more
survivors.
With the support of Victim Services, Lean on Me has
recently expanded to include a nourishment program for
family members attending lengthy court proceedings.
In October, Lean on Me hosted its first annual homicide
conference, which focused on understanding the needs
of families of homicide victims.
This program is a great example of how a police
service and Victim Services can work together with
victims of crime to develop a sustainable and vital
community service. The award was presented during the
OACP’s annual conference.
Hamilton Police Hashtag Tag Team
PRIDE Award Winners
Hamilton Police Service’s Sergeant Jay Turner and
Constable Stephen Welton were presented with the
Chief’s PRIDE Award at the Hamilton Police Services
Board June meeting. Officers Turner and Welton were
are needed to provide that content.
The Hamilton Police Service has achieved this by way
of Sergeant Jay Turner and Constable Stephen Welton.
These two officers were critical in the development of
their respective Twitter accounts: Officer Turner for
@HPSActionTeam4 and Officer Welton for
@HamiltonPolice. They provide content on a consistent
basis - content that advances the Service’s mission,
vision, and values as well as updating the community on
police activity and information on crime and crime-related
topics.
Officers Turner and Welton were able to increase the
number of followers they have because of the strength
of their tweets. They continue to increase the traffic to
their Twitter accounts, thereby increasing the number
of people receiving positive and timely information
about Hamilton policing. Building on-line communities is
important and these two officers are doing a very effective
job.
Officer Welton was also responsible for the
Forces Ensign at our three police stations, as our tribute
development of the Service’s Facebook page and is one
to our members who give twice to our communities – as
of its prime contributors.
members of our Service and as members of Canada’s
Officers Turner and Welton will also be assisting with
military,” said Hamilton Police Chief Glenn De Caire.
further development on the social media front, which will
“We can look at policing as the front line of internal
include the Service’s Victims of Crime Branch and its
Canadian safety, while the military of course is the
Recruiting Section.
ultimate guarantor of the security of Canada,” said Chief
De Caire.
“There are many parallels between policing and
the military, especially today in this post
9/11 era and the international war against
terrorism. In days past, the front
line was clear and the battlefield
was distinct. Today the front
line could be anywhere and any
Citizens can connect
with Hamilton Police at:
Twitter: @HPSMedia | @HamiltonPolice
@HPSActionTeam4 | @HPS_VOC
@HPSDiv3schools | @HPSroadsafety
@joinHPS
www.facebook.com/HamiltonPolice
place could be a battlefield –
even Hamilton”.
“Both require a high sense
These channels are also available through the
Service’s website at: www.hamiltonpolice.on.ca
20
2011 Annual Report
2011 Annual Report
21

The Chief’s PRIDE Award
is to be given to members
of the Hamilton Police
Service who go above and
beyond normal expectations.
Through social media,
Officers Turner and Welton
provided quality service
worthy of recognition.
Cops with
Choreography:
Hamilton Police Male
Chorus Gets Their
Glee On for the New
Original Global Series
Canada Sings
Now in its 50th year, the
Hamilton Police Male Chorus
is one of the oldest police
choral groups in North
Project Overhaul
In February, 2011, Division Two Detectives and the
Major Fraud Unit joined in partnership with the Insurance
Bureau of Canada and Insurance Companies throughout
the area to tackle a major fraud investigation involving
fraudulent auto body repair work in the City of Hamilton.
This investigation was focused on local collision repair
companies that were hiring the services of “chasers” to
attend collision scenes and Collision Reporting Centres
to obtain business through fraudulent means and then
inflating the cost of claims to defraud the insurance
companies.
This investigation began after a 73 year old driver was
flagged down on a city street by a ‘chaser’ after she left
the Mountain Police Station Collision Reporting Centre
to report a minor collision. This driver was advised by
the ‘chaser’ that her vehicle was unsafe to drive, that he
worked for a collision repair company, and that he would
not only take care of her car and repair it, but that he
would also put her into a rental vehicle while the work
was being done.
Twenty Road in Hamilton. The fire caused $800,000.00
in damages. The Hamilton Police Service investigated
and on November 30th, 2011 a man was arrested and
charged with Arson. In January 2003, the charges were
withdrawn by the Crown Attorney indicating there was no
reasonable prospect of a conviction.
Over the years following the incident, and as new
officers were assigned to the investigation, a review of the
case and exploration of any new avenues of investigation
was done, as in similar unsolved investigations.
Within the last two years, a further review was
conducted and over the course of the investigation and
through the use of the Centre of Forensic Sciences and
witness accounts, Hamilton Police have developed DNA
profiles linked to the crime scene.
The year 2011 marked the ten-year anniversary of
the Hindu Samaj Temple arson. The Service’s Homicide
Unit is overseeing the investigation and is asking anyone
with information about the arson to contact Detective
Sergeant Ian Matthews at (905) 546-2458 or Crime
Stoppers at 1-800-222-8477.
America and very much
known for bringing harmony to the communities they
serve. We all know they can sing, but can they dance?
That question was answered in the Global TV series
Canada Sings.
Broadcast on August 10, 2011, members of the
Hamilton Police Male Chorus performed as The Hammer
Cruisers in the six-episode series. Each episode of
Canada Sings featured two glee clubs facing off in front
of judges Rob Van Winkle aka Vanilla Ice, Jann Arden and
Simple Plan’s Pierre Bouvier in order to win $10,000 for
their charity of choice.
Fittingly, the charity selected by The Hammer Cruisers
was the Service’s in-house charity, Project Concern.
With the help of world class choreographer Christian
Vincent, dance captain of Madonna’s Drowned World
Tour, and professional vocal coach and fellow Hamiltonian
Chorus performs at seniors
centres, churches, schools,
professional sporting events,
corporate functions, and
numerous charity fundraisers.
The Chorus is entirely comprised of active and retired
members of the Hamilton Police Service. Most of the
songs in their repertoire are performed in four-part
harmony, a cappella, and include well-known rock &
roll tunes and medleys from the 1950s and 1960s, old
spirituals and hymns, and various North American folk
songs, as well as the Canadian and American national
anthems.
The Chorus has a proven track record in song,
and now has a kick-line! Visit their website at:
http://web.me.com/frameofmind1/HPMC/Welcome.html
Canada Sings is created by Insight Productions for
When the insurance adjuster attended the auto body
shop there was additional damage on the vehicle that
had not been there when the collision had been reported
to the police or when the car had been turned over to the
body shop for repair.
At the same time, the City of Hamilton By-Law office
had simultaneously begun its own investigation into these
shops after receiving several complaints with similar
facts from other citizens involving the same ‘chaser’ and
collision repair businesses.
On August 24th, 2011, the Hamilton Police Service
simultaneously executed search warrants at two
Hamilton addresses.
The Hamilton Police Service takes crimes committed
against seniors and all members of our community very
seriously. Fraudulent insurance claims affect all drivers in
our city through the increased insurance premium costs
Rick Mercer Report Spends Day with
Hamilton Police
In October, comedian Rick Mercer of CBC’s The Rick
Mercer Report spent the day with Hamilton Police to
tape an episode of his popular television program. In
the morning, he rappelled down Albion Falls with the
assistance of the Service’s Emergency Response Unit.
Part of the Niagara Escarpment, the team has been
involved in many operational calls in the area, recovering
evidence and searching for missing persons.
The comedian spent the afternoon with the ACTION
team. Rick suited up as an ACTION officer, complete with
yellow jacket. He learned the finer points of policing on
a bicycle including making an arrest and going up and
down stairs.
The show broadcast in December.
Sharron Matthews, the group prepared for their musical
performance with hours of intense rehearsals. The
episode included behind-the-scenes footage.
Over the years, the Chorus has proudly represented
the city and Police Service at various public and private
functions, both in Canada and internationally, and
has performed for two U.S. presidents. Locally, the
Shaw Media.
Caption: Peter Bailey, Steve Becker, Jeff Bird, Bob
Blankstein, Pieter Ciere, Scott Collings, Jack Connolly, Bill
Cumber, Michael Cunliffe, Bob Davie, Blake Easto, Glenn
Fabe, Glenn Jarvie, Jack Langhorn, Stan Larkin, Dave
Leclair, Robert Lejeune, Perry Mason, Bob Moeller, Phil
Poirier, Richard Rozoski, Martin Schaible, Fred Wegner
community members are expected to pay.
Ten Year Anniversary of the Hindu
Samaj Temple Arson: Police Continue
to Ask for Information
On September 15, 2001, Hamilton Police responded
to a fire at the Hindu Samaj Temple located at 6297
“Don’t Be That Guy” Social Marketing
Campaign Launch
The internationally successful poster campaign, Don’t
Be that Guy, was launched in the Hamilton area in
November 2011. It was developed by the Sexual Assault
Voices of Edmonton (SAVE) in 2010 and focuses on
22
2011 Annual Report
2011 Annual Report
23

the issue of drug-facilitated sexual assaults and has
effect of reinforcing self-blame because it places
we hope to encourage the public to look for other
basis. Hamilton’s very first sworn in Auxiliary (EMO)
gained international attention, having been launched in
the responsibility for stopping sexual assault on the
alternatives to driving impaired, anytime and anywhere”.
officer, Aux. P.C. Jim Antinori, from March 1963, was
communities across Canada and abroad.
potential victims. This campaign speaks to men and
The partners also reached out to all citizens through
actively serving until his retirement in 2010. In 2010,
Drug-facilitated sexual assault is a sexual assault
shows us where the true responsibility for stopping
Operation Look Out. Citizens are encouraged to
another group of recruits was introduced, increasing
perpetrated by an offender with a victim who is
sexual assault lies: 100% with the offender. It’s a very
immediately call 9-1-1 if they see a suspected impaired
the complement of Auxiliaries to 60 and plans for an
profoundly intoxicated by alcohol or drugs. In these cases
refreshing approach” said Krista Warnke Public Education
driver. Callers will remain anonymous.
additional 40 to join by the end of 2011. Currently
the victim is not capable of giving consent.
The intent of the posters is to generate conversation
Coordinator for the Sexual Assault Centre Hamilton and
Area (SACHA).
Hamilton Police Service Volunteers
Auxiliaries work alongside regular sworn officers in
many areas of policing, including RIDE lanes, special
and to redirect the community’s understanding of where
The social marketing campaign ran from November
Auxiliary, Community Policing Centre and Victim Services
events, and bike patrol. The year 2013 will mark the 50th
the responsibility lies. The campaign targets potential
10, 2011 to January 10, 2012. The campaign consisted
volunteers are an important part of the Hamilton Police
anniversary of the Auxiliary Unit.
offenders as they are the ones responsible for the assault
of mini-boards posted in licensed establishments in the
Service.
and they are responsible for stopping it just as the guy
Hamilton bar district. The posters were distributed in and
Whether they are making a school presentation,
that stands back and does nothing is.
around the McMaster University and Mohawk College
conducting break and enter callbacks, responding to a
Diana Tikasz M.S.W., R.S.W., Clinical Specialist, Sexual
Campuses and displayed by the partnering agencies.
victim of a violent crime, or joining officers for a missing
Assault/Domestic Violence Care Centre, Hamilton Health
Sciences says, “The burden should not be on individual
women to prevent drug facilitated sexual assault. Sexual
assault is a societal issue. This campaign, through our
partnerships, is our community’s commitment to raise
awareness about this type of sexual violence. In Ontario,
one in five women who were sexually assaulted believed
that they were drugged prior to the assault.”
“Many awareness campaigns target women by
reminding them how they can ‘prevent’ being sexually
assaulted. This approach can have the unintended
Hamilton Bulldogs Team up With Hamilton
Police to Issue Tickets on RIDE Lanes
On December 1, 2011, Hamilton Police and the Hamilton
Bulldogs Hockey Club teamed up to announce their
commitment to reduce impaired driving. The Hamilton
Police issued tickets – Bulldogs tickets – to drivers who
successfully completed RIDE lanes.
With the holiday season, the organizations partnered
to remind motorists not to drink and drive and save lives
that might otherwise be lost.
person ground search, they are essential to the Service’s
community safety efforts.
Auxiliary Unit (formerly Emergency
Measures Organization)
The Hamilton Police Auxiliary Unit originated in 1962,
with its first graduating class
being “sworn in”, in March
1963. At that time there were
approximately 30 fully trained
Auxiliary Officers expected to
Hamilton Police handed out vouchers to drivers
fulfill an eight hour a month
who went through RIDE lanes. The vouchers could be
commitment. These Auxiliaries
turned in to the Copps Coliseum Box Office for one free
would participate in training at
admission ticket to one of eight Hamilton Bulldogs games
the local armouries on a weekly
in December and January.
“We thank the Hamilton Bulldogs for partnering with
JUST BECAUSE SHE ISN’T SAYING NO...
DOESN’T MEAN SHE’S SAYING YES.
sex without consent = sexual assault
DON’T BE THAT GUY.
sexualassaultvoices.com
us, for showing their support of this community and
its citizens”, said Deputy Chief Ken Leendertse. “The
vouchers they have generously donated are our way of
thanking drivers for driving safe”.
“It’s our home-and-home series – drivers who are
driving home safely get a ticket to a Hamilton Bulldogs
home game”.
“The Hamilton Bulldogs are proud to be partnering
with the Hamilton Police Service once again this year
to reduce impaired driving” said
Ed Chamberlain, Vice President of
Sales and Marketing for the Hamilton
Bulldogs. “By supporting police
spot checks and the RIDE program,
Community Policing Centres
The concept of community policing centres was
developed in the early 1990s and was intended to
provide the communities with conveniently located
reporting Centres. Citizens are encouraged to use
the Centres to complete minor reports and to obtain
information on a variety of policing services. The Service
has over 200 dedicated volunteers who contribute
their time and talents to make our Community Policing
Centres a success. Their partnership with the Hamilton
Police Service has assisted in providing awareness
and safety for the many communities of Hamilton.
As Community Policing Centre volunteers, they have
reached out to establish partnerships with endless
24
2011 Annual Report
2011 Annual Report
25

community groups, schools, childrens’ clubs, and seniors.
They are able to offer a variety of services in nine different
languages to assist in the transition new immigrants’
face. Most recently over the last two years, the CPC
volunteers have provided co-op opportunities for college
and university students who are endeavouring to join the
Service.
Victim Services Branch
Established in 1992, it is the only 24-hour crisis intervention
in the City of Hamilton. The Branch responds to the
immediate needs of people who have been victimized by
crime and/or trauma such as homicides, suicides, sudden
death, assaults, sexual assaults, domestic violence, traffic
and fire fatalities, robberies, and harassment.
Victim Services Branch staff and specially trained
volunteers provide practical assistance, emotional support
and referrals for additional community resources.
The Service’s volunteers are also award winning. In
October 2011, Hamilton Police Service volunteers were
recognized by the International Association of Chiefs of
Police. They were presented with the IACP/Wilmington
University Award for Outstanding Achievement in Law
Enforcement Volunteer Programs. The award recognizes
volunteer programs that demonstrate innovative, effective
practices for augmenting sworn or civilian staff and/or
improving service delivery to their communities.
Chief’s Gala Dinner and Dance
raises Thousands for Community and
Crime Stoppers
What used to be the ‘Policeman’s Ball’ has been
reinstated as the Chief’s Gala. Held September 22, 2011
at Hamilton’s Liuna Station, Police Chief Glenn De Caire
hosted this fundraising event which featured dinner,
entertainment and dancing.
The event was sponsored by Pioneer Energy, CIBC, Tim
Hortons, KPMG, Columbia International College, Cosimo’s
Garage and Effort Trust. The $28,000 in proceeds raised
at the event were donated to Project Concern and Crime
Stoppers of Hamilton.
Project Concern
Project Concern, the in-house registered charity of the
Hamilton Police Service for the past 30 years, is sustained
through employee contributions and other fundraising
efforts. Over the past 10 years, Project Concern has raised
close to $700,000. All funds raised by Project Concern are
given directly back to the community and have been used
to provide care and support to victims and agencies in
Hamilton.
Crime Stoppers of Hamilton
Crime Stoppers is an independent charitable organization
which provides a unique opportunity for the citizens of
Hamilton to have input on the safety of their community.
The financial support from this fundraising event
will allow Crime Stoppers to guarantee rewards
for credible information and to keep this highly
successful program working. Every year, the
organization is responsible for raising over
$50,000 by a volunteer board of directors through
fundraising events and monetary donations from
personal donors, businesses and service clubs.
Representing the winning agencies at the recent
awards reception were (left to right): Laurie Porthouse
and Keith Fralick of the Hamilton, Ontario, Police
Service, and Sharon Harding, Las Vegas, NV,
Metropolitan Police Department
POP (Problem
Oriented Policing)
Projects
POP Projects remain a critical tool in
assessing the total efforts of our proactive
crime prevention initiatives. A total of 55
POP submissions were received in 2011
which included projects targeting traffic
problems, disorderlies, property crime,
violent crime, prostitution and drugs.
Following are examples from each division.
DIVISION 1
1 PROJECT
BACK TO SCHOOL
Goal
Cost
Results
Goal
Cost
Results
Reduce drug activities in
neighbourhoods surrounding two
high schools in Division 1.
2 Beat Officers, HEAT Unit, Crime
Manager and Youth School Officers
on 2 selected days
12 arrests, 1 charge laid, 9 grams
of marihuana and various drug
paraphernalia seized
2 PROJECT
LANDSDALE GIBSON
Address prostitution, disorderly
activities and traffic issues around
Landsdale, Gibson and Beasley
areas and neighbourhoods.
Squad Officers, Vice and Drug
Officers and Crime Managers over
6 weeks
25 arrests, 25 charges laid, 30
warnings issued
3 PROJECT METH CLINIC
Goal
Cost
Results
Goal
Cost
Results
Address community complaints
involving drug use, open liquor and
drunkenness around a methadone
clinic on John Street.
ACTION Team and MPU members,
Div. 1 Beat Officers over 4 months
34 arrests, 32 charges laid,
marihuana, crack and other drugs
were seized, and 1 CPTED Security
Audit conducted
4 PROJECT OPERATION
JUST CLAUSE
Goal
Cost
Reduce residential break and
enters, theft from auto and other
property crime in the Kirkendall
neighbourhood.
Beat Officers, HEAT Unit, Crime
Managers and CID for 5 weeks
39 arrests, 75 charges laid,
18 tickets issued, drugs seized
(marihuana - 2 grams, crack -
12 grams, crystal meth – 0.3
grams, 2 hydromorph pills, 21
morphine pills and 6 oxycontins;
1 imitation handgun and 1 knife
seized; 2 stolen autos and various
stolen property recovered
5 PROJECT TRUCK STOP
Address complaints from
concerned citizens about the heavy
trucks that are not following the
truck routes in the downtown core.
Beat Officers from 4 squads, DSO
officers for 8 weeks
Results 121 tickets and 4 warnings issued
26
2011 Annual Report
2011 Annual Report
27

1 PROJECT EYE SORE
3 PROJECT SAFE STOP
Goal
Address complaints from
concerned citizens about drug
trafficking, drug use, prostitution
and disorder problems around the
City Motel area.
Goal
Address traffic concerns and
improve safety for neighbourhood
children and area citizens around
the intersection at Meadowbrook
Drive and Speers Road in Ancaster.
DIVISION 2
Cost
Results
Goal
Cost
Results
Beat Officers, Crime Managers and
multi-agency partners for 4 weeks
8 arrests, 22 charges laid,
3 intelligence reports
2 PROJECT RED HILL
VALLEY PARKWAY
Goal
Cost
Results
Address traffic concerns and
reduce crime and disorder
problems along the Red Hill
Valley Parkway through speed
enforcement efforts, RIDE lanes
and safety lanes.
Beat Officers, DSOs, and Crime
Manager for 11 weeks
3 arrests, 4 charges laid, 241 HTA
tickets and 11 warnings issued
3 PROJECT
DOOR STOPPER
Identify crime and disorder
problems and target known
offenders who committed property
crime before and during Christmas
season.
Beat Officers, HEAT members,
Youth School Officers, Crime
Manager 2 weeks of nights
16 people arrested or had warrants
issued during the project; 11 of 13
people who were checked were
compliant with their probation,
recognizance or undertaking
conditions; search warrants for 5
addresses and 3 motor vehicles
were executed; residents within
2 neighbourhoods were provided
with information to better secure
their residences
4 PROJECT BOOMERS
Goal
Cost
Results
Reduce the incidents of violence
and disorder activities at Boomers
Nightclub and surrounding area
and improve quality of life in the
neighbourhoods.
Beat Officers, ACTION Team
members, HEAT and ERU units
Effectively stopped violent activities
in the project area, increased police
visibility and reduced presence
of gang activities and thereby
reducing public fear of crime
5 PROJECT CLEAN
SWEEP
Goal
Cost
Results
Address prostitution, disorderly
activities and traffic issues around
Barton Street East and Barnesdale
Avenue neighbourhoods.
Patrol Squad Members, ACTION
Team and Vice and Drugs
members for 4 weeks
10 warnings issued and 10
stakeholder meetings held; reduced
disorder problems and enhanced
safety
1 PROJECT
SMOOTH MOVE
Goal
Cost
Results
2 PROJECT RUDY
Goal
Cost
Results
Reduce crime and disorder
incidents in the West Mountain area
at the beginning of the school year
when Mohawk College students
move in or out of the surrounding
neighbourhoods.
Crime Manager, Beat Officers,
HEAT Officers, DYOs, ACTION
Team and MPU members for 3
weeks
138 houses visited, 15 calls for
service related to college/student,
2 tickets for noise complaints, 1
traffic ticket and 5 warnings issued
Address prostitution, disorderly
activities and traffic issues around
East 38th, Concession and
Crockett Streets.
Crime Manager, Squad Officers and
Vice and Drug Unit for 6 weeks
1 arrest, 1 charge and 1 warning
issued; significant reduction of
calls to this area, and citizens were
very satisfied with the results of the
project
Cost
Results
Goal
Cost
Results
Goal
Cost
Results
Crime Manager, Squad Officers
and Divisional Safety Officers for 8
weeks
43 tickets issued; and increased
public perception of safety in the
area
4 PROJECT AIRPORT
Reduce stolen auto incidents at the
Hamilton International Airport Long
Term Parking Lot.
Squad Officers, Crime Manager,
BEAR Unit and Intelligence Officer
for 4 weeks
Vehicle theft problem curtailed.
Airport hired a security guard to
drive around the parking lot every
night from 2300 hours to 0600
hours. They have also implemented
security measures to prevent
vehicle thefts from their parking lot.
5 PROJECT SWARM
Reduce street robberies, drug
activities and assault incidents in
the area of Limeridge Mall.
Crime Manager, Beat Officers,
CID and ACTION Unit worked
with external Partners including
MacDonalds, Limeridge Mall and
HSR
21 residence curfew checks,
58 premise visits, 22 arrests,
103 search warrants executed,
4 PONs issued, 35.9 grams of
marihuana seized. Dramatic
decrease in calls for service in this
area and a decrease in violent
crimes and impaired drivers.
DIVISION 3
28
2011 Annual Report
2011 Annual Report
29

Joint Forces
Operations &
Internal Task
Forces
In 2011, the Hamilton Police Service
participated in many Internal Task
Forces and Joint Forces Operations.
The following are highlights of some
of these initiatives:
1 PROJECT SHUTDOWN
Goal
Cost
Results
A multi-jurisdictional investigation to
reduce the number of stolen vehicle
occurrences in Southwestern
Ontario, thereby freeing up police
resources; and to reduce the
number of vehicle apprehension
pursuits by those stealing vehicles
which will improve public safety in
our communities.
BEAR team members from April 1,
2010 to October 16, 2011
106 persons charged, 359 charges
laid, 185 vehicles recovered,
estimated value of vehicles
recovered $2,983,700; other stolen
property $23,550 and $30,045
drugs seized
2 PROJECT LONGRIDGE
Goal
A Joint Forces probe by members
of the Biker Enforcement Unit
and Waterloo Regional Police into
the distribution and trafficking of
cocaine by members of the Hells
Angels Motor Cycle Kitchener
Chapter.
Cost 1 Detective Constable for 6 months
Results
10 arrests, 5 kilograms of cocaine,
$50,000 currency seized as
proceeds of crime, $170,000 of
seized/restrained offence -related
property
4 PROJECT BRULE
Goal
Cost
Results
5 PROJECT ICE
Goal
Cost
Results
A combined unit investigation
involving the Hamilton Police
Human Trafficking Unit and the
Gangs and Weapons Enforcement
Unit aimed at targeting and
arresting an individual involved in
pimping females in the Hamilton
and GTA area.
1 Detective for 2 months and 4
Detective Constables for 2 weeks
1 main target and 3 others arrested;
24 charges laid; recovery of a
loaded firearm and $2,000 worth of
cocaine seized
An Internal Task Force comprised
of the Human Trafficking and Vice
and Drug Unit to target a suspect
preying on females experiencing
addiction issues.
1 Detective for two months and 6
Detective Constables for 2 weeks
1 arrest, 1 victim rescued, 10
charges laid including Human
Trafficking, Extortion, and Drug
Trafficking; $700 in cocaine seized
6 PROJECT NEWTON
7 PROJECT MARVEL
Goal
8 PROJECT AVALANCHE
Goal
Cost
Results
9 PROJECT NETHERFIELD
Goal
A Joint Forces Operation made up of Toronto Police,
Ontario Provincial Police, London Police, Waterloo
Regional Police and Hamilton Police Service aimed at
identifying, disrupting and dismantling an organized
Toronto-based street gang.
Cost 2 Detectives and 12 Detective Constables for 1 month
Results
Total 55 arrests, 27 firearms seized, 2.75 kilograms
of cocaine, 332 grams of marihuana and 32 grams of
methamphetamine
An Internal Task Force comprised of the Human
Trafficking Unit, Vice and Drugs, and Gangs and
Weapons Enforcement Unit to identify and target a
pimp.
1 Detective for 4 months, 8 Detective Constables for
2 weeks
1 main target arrested, 1 victim rescued, 17 charges
laid including Human Trafficking and Drug Trafficking
A Joint Forces Operation made up of the Ontario
Provincial Police, North Bay Police, York Regional
Police and Hamilton Police Service aimed at
dismantling a drug distribution ring operating across
Ontario.
Cost 1 Detective and 6 Detective Constables for 4 months
3 PROJECT DECEPTION
Goal
Cost
Results
A Joint Forces Operation made up
of Toronto Police Service, Durham
Regional Police and Hamilton
Police Service aimed at dismantling
a drug trafficking network in the
Greater Toronto Area.
1 Detective and 6 Detective
Constables for 2 weeks
3 arrests locally, 2 handguns, 6
vehicles, 23,000 ecstasy pills, 28
grams of crack cocaine, 54 grams
of powder cocaine, 230 grams of
hashish, 85 pounds of processed
marihuana and an additional 605
marihuana plants were seized
Goal
Cost
Results
A Task Force targeting the
trafficking and distribution of crystal
methamphetamine, cocaine and
steroids. The probe evolved into a
Joint Forces Operation including
York, Halton and Niagara Regional
Police Services.
1 Detective Sergeant, 1 Detective
and 3 Detective Constables for 9
months
22 arrests, 26 kilograms of
marihuana, 21.4 grams of crack
cocaine, 139,855 anabolic steroid
pills, $400,000 of seized/restrained
offence-related property, $140,980
currency seized, street value of
drugs seized was in excess of $4
millions.
Results
Goal
Cost
Results
5 arrests locally with 10 charges, 1 firearm seized,
2.8 kilogram cocaine, 7,000 oxy pills, 2.7 kilograms
of marihuana, 214 grams of methamphetamine, over
$23,000 cash and 8 vehicles were seized
10 PROJECT UPSTART
An Internal Task Force to target crack houses and
street level drug dealers and reduce crime and
disorder in our neighbourhoods
Vice and Drugs, Crime Managers, ACTION and
frontline patrol officers
18 search warrants executed, 39 arrests, $1.4 million
in drugs and two .22 calibre handguns taken off the
street; positive community feedback received
30
2011 Annual Report
2011 Annual Report
31

Performance 2011
Report on 2010-2012 business plan strategic directions
Public Safety Enforcement
1GOAL
1.1 Increase patrol efficiency
by reducing the time preparing
documents
TARGET
Update and effectively use all
aspects of Niche RMS rebuild
PERFORMANCE FACTS
◦{
Court Documents staff trained on how to create and
populate Informations in Niche.
◦{
Officers directed to use ESR function within Niche,
discontinuing paper-based ESRs and creating an
auditable trail within the RMS for supervisors.
◦{
Implemented new SOCO/MRU report within Niche;
reduces necessity to create a separate report from general
occurrence report.
◦{
Case File Assembly has been reduced from 74 items to
20, eliminating duplication.
◦{
Created new XSLT Domestic Violence report with new
occurrence type additions to assist Family Violence Unit
with the electronic extraction of accurate statistics for the
Ministry.
◦{
Central Breath Unit set up to scan Alcohol Influence
Reports and Test Record cards.
◦{
Domestic Bail Project staff scanning in all daily domestic
bail recogs for real-time information; all officers can now
scan relevant notebook pages into reports.
◦{
High Risk Wandering Persons Group created for new
Missing Persons Coordinator.
◦{
Uniform Patrol performance management report allows
supervisors to extract officer activity and measure
caseload by reports, arrests, case files created and other
parameters.
◦{
Implemented new Coach Officer Book and new sworn
PADP which aligned national and internal competencies
while achieving the goal of reducing the amount of paper
work required.
◦{
Niche Sudden Death Report rolled out to frontline staff.
Coroner’s Office continues to improve data.
◦{
All Beat Officers and Supervisors received 4 hours of
Niche Training that included Court Document preparation.
◦{
All PSO Officers and Special Constables received Niche
Training focused on report taking including Missing
Persons incidents.
◦{
Implemented Towing Reports via Niche.
◦{
New civilian Drug Evidence Clerk to assist in managing
all drugs and drug-related exhibits through the property
chain, including the completion and monitoring of
forms related to Health Canada and Seized Property
Management Directorate to ensure that exhibits are
disposed of in a timely and correct manner.
◦{
Started comprehensive re-organization of all drug exhibits
to improve storage and purging efficiencies, and prepare
for eventual tracking within Niche.
TARGET
Review and implement a more efficient data entry
/ case preparation process that will result in more
productive staff time
◦{
Implemented a dedicated Case Preparation Unit to be
established in Div. 3 to prepare Bail Opposition and future
Crown Briefs submitted by patrol officers.
◦{
Based on the test pilot run by a 4-person unit, the total
savings per day is 15 hours and 6 minutes. Other benefits
include overtime savings, travel time savings, savings
from interruption, judicial process time savings and huge
efficiencies.
TARGET
Consolidate existing data bases
◦{
Gang Tracker moved to Niche, greatly improving
information and real-time updates; new High Risk
Offender Referral form created and put into production;
new Potential Suspects report recreated for officers and
analysts to use when attempting to identify suspects.
GOAL
1.2 Reduce violent crime by focusing on drugs
and robberies
TARGET
Formulate, implement and evaluate a strategic
response
PERFORMANCE FACTS
◦{
ACTION, our anti-violence strategy, along with the
strategic deployment of the Mounted Patrol Unit in
ACTION Quadrants have increased police visibility.
◦{
In 2011, ACTION has made 236 drug arrests, seized
$53,849 worth of drugs including cocaine, marihuana,
crack, methodone, dilaudid, lorazepam, ecstacy,
percocet, oxycontin; made 937 arrests with 914 charges.
They also did 5,426 PONs, 5,423 Street Checks ad
35,842 Contacts.
◦{
Research Analyst has conducted ACTION Analysis after
one year of deployment with the focus on displacement of
events by place, time and offence.
◦{
Corporate Planning in conjunction with Nipissing University
researchers conducted a business survey, a community
survey and interviews to measure perception of crime and
police service delivery. Survey results showed increase in
police visibility and safety perception in ACTION deployed
areas.
◦{
Div. 1 Crime Managers facilitated 17 POP Projects
in 2011 targeting prostitution, jaywalking, traffic,
truck stop traffic, Sex Offenders Registry checks,
property crime, B&Es, disorderly problems at RGB and
other criminal activities.
◦{
Div. 1 B and C Squads participated in POP Project RBG
which focused on trespassing and prohibited activities in
the park areas, Project Knock Knock on obtaining access
codes (responsible party identification for emergency and
investigative information); Project Jamesville on traffic
violations and other Bylaw infractions; Project Just Clause
and Operation Truck Stop.
◦{
23 high school drug sweeps were completed in 2011 by
Div. 1 HEAT Team. Another 35 high school drug sweeps
and 10 drug lectures were conducted by Div.1 Youth
School Officer.
◦{
Div. 2 Criminal Investigation Branch coordinated Project
Overhaul and Project Swift Hook targeting crime spikes.
Project Overhaul resulted in two search warrants executed
on two collision shops, three owners charged with
Fraud; Project Swift Hook resulted in the arrest of 9 gang
members charged with various violent offences.
◦{
Div. 2 HEAT Officers targeted locations such as City Motor
Hotel, Innsville and crack houses based on intelligence
supplied by the Division Analyst; effecting 142 arrests, 301
charges laid, over $243,000 worth of street drugs and
$8,500 seized and 2 firearms taken off the streets.
◦{
Div. 2 Crime Managers coordinated several POP projects
- Project Boomers targeted gun violence incidents at a
bar; Project Oriole Crescent increased police presence,
reducing the presence of gang members and citizens’ fear
of crime.
◦{
Div. 3 Beat Officers organized several POP Projects.
Project Swarm used ACTION team members to target
violence-prone areas along the Upper Wentworth corridor,
resulting in decrease in calls for service in the area and
reduction in violent crimes and impaired drivers. Project
Flyaway was implemented at the Mount Hope Airport to
combat auto theft. As a result, the number of auto thefts
declined.
◦{
Div. 3 Officers conducted 43 compliance checks of violent
offenders and identified areas that required enforcement
for drug offences, resulting in charges including high risk
STOP targets, SOR and domestic releases.
◦{
Crack houses were identified using ILP and crack
traffickers were targeted.
◦{
Project Upstart resulted in 18 search warrants, 39 arrests,
$1.4 millions in drugs and two .22 calibre handguns taken
off the streets.
◦{
Project Newton resulted in the largest Crystal Meth seizure
in Canada.
◦{
Police-reported crime statistics from Statistics Canada
Extranet were analyzed and crime trends were presented
to the public at October Police Services Board Meeting.
◦{
In general, there has been a continued decrease in the
Total, Violent, Property and Other Criminal Code Crime
32
2011 Annual Report
2011 Annual Report
33

Rates over the past decade.
◦{
However, Violent Crime Rate has increased in 2010 by
3.67% when compared to 2009.
◦{
All 3 Crime Severity Indexes – Total, Violent and Non-
Violent – have seen a downward trend since 2007.
GOAL
1.3 Implement strategies to make more effective
use of patrol officers’ time and increase availability
TARGET
Examine workload and other impact factors to
determine adequate staffing levels in all three
Divisions
PERFORMANCE FACTS
◦{
HR implemented a monthly absenteeism report and a
projected vacancy report to identify future gaps in staffing.
◦{
Through supervisors’ active prioritization of resource
allocation and active supervision, officers were returned
more quickly to an Available Status, therefore increasing
available time of officers in Div. 3 for proactive work.
◦{
Intelligence Branch implemented a standardized protocol
which enables uniform patrol officers to exhaust leads
for wanted parties at the divisional level. The request for
further information is passed on to the Division CID S/Sgt.
who reviews the file and liaises with the Intelligence S/Sgt.
before turning matter over to Fugitive Apprehension Unit
for follow up, if appropriate.
◦{
BEAR Unit continued to attend all Commercial B&Es,
Commercial and Institutional robberies and Arsons while
on duty 97% of the time to support and relieve all frontline
officers, enabling them to complete their notes and return
to active patrol sooner.
◦{
Alarm Reduction Unit created False Alarm Reduction
newsletter and implemented Enhanced Call Verification to
reduce the volume of false alarm dispatches and free up
officers to respond to emergency calls. Statistics showed
that law enforcement response to false alarms is reduced
by 30-50%.
◦{
Vice & Drugs’ Green Team was able to attend marijuana
grows while on duty 92% of the time to support and
relieve frontline officers, enabling them to complete their
notes and return to street duty sooner.
◦{
Industrial Relations Coordinator proactively monitored all
potential labour unrest and proactively prepared for such
events. Assisted in 13 potential or actual disputes. The
need for uniform patrol officers was limited to investigation
of alleged criminal offences and for traffic control. The
majority of issues were handled successfully by the
Industrial Relations Branch through mediation between the
parties involved.
◦{
Research Analyst downloaded 5 years of CAD data and
performed analysis of the workload, response times and
division of labour. The 2006-2010 Patrol Workload Study
results were presented to Senior Managers, the Police
Services Board and the public.
◦{
Workload analysis showed that our patrol, investigative
workload and demand calls have been constant and
increasing in duration. Dispatch times and response times
have improved. However, our staffing levels have not kept
pace with ever-increasing needs of our communities.
◦{
As members of 7-year Staffing Plan Committee, Corporate
Planning staff performed workload projection for the
next 7 years by using linear regression analysis. Based
on projected workload, the desired level of performance
and an accepted shift relief factor, staffing levels were
determined for multiple scenarios.
◦{
Out-dated policies were revised and restructured,
eliminating unnecessary material and repetition.
◦{
Victims of Crime – Sexual Assault Unit changed the
priority response for historical sexual assaults from 4 to
3, decreasing wait time for victims and creating more
effective service and use of patrol officer’s time.
GOAL
1.4 Improve the community’s perception of fear
of crime
TARGET
Market and educate the public regarding positive
results and police strategies
PERFORMANCE FACTS
◦{
Victims of Crime – Sexual Assault Unit released 4
immediate media releases for public safety involving
stranger sexual assaults and media releases regarding
historical sexual assaults resulting in arrests. They
also created the “Don’t Be That Guy” Committee
which involved more than 10 community partners. The
November 2011 Launch at a Hess Village Bar was
covered nationally.
◦{
Fraud Branch delivered 7 media releases and 9
community presentations. Computer phising scam and
grandparent scam reminder were sent out to improve
public safety.
◦{
Victims of Crime – Child Abuse Branch completed
syllabus and evening presentations began in May in
conjunction with Sexual Assault Awareness Month.
Completed various presentations including Child Abuse,
Family Violence, Hate Crime and Seniors.
◦{
DVO course included a half day of community presenters.
Conducted CAB Case Conferences in conjunction with
CCAS. Conducted VOC staff meeting with staff at MUMCs
SADV Care Centre and CAPPY.
◦{
Div. 1 Criminal Investigators prepared 6 media
releases (Attempt Abduction, Wanted Male, I-Phone
Robberies, Stabbings, Random Stabber on Bicycle, Tim
Horton’s Assault) for Media Relations Officer. Stabbing
investigations resulted in the arrest of suspect for the
stabbings as well as two murders.
◦{
Div. 1 Crime Managers attended 120 community meetings
throughout the division speaking to well over 1,000 people
at these meetings.
◦{
Div. 1 HEAT Team participated in McMaster University
Welcome Week and Move Out Week addressing quality of
life issues in the Westdale neighbourhood. The plan and
successful results were provided to media as well as the /
Ainslie Wood/Westdale Community Association who were
very appreciative of the policing efforts.
◦{
Div. 2 Youth Officers compiled Powerpoint presentation
about the Strategic Approach to Youth Crime for the
squads as well as engaging the public in external forms
regarding youth crime, the youth diversion program and
how the police can help the public in channeling their
children’s actions in a positive direction.
◦{
Div. 3 A Squad Officers increased police visibility by
conducting Drug Sweeps, RIDE lanes and traffic
enforcement in identified high collision intersections.
◦{
BEAR submitted 58 media releases and used positive
rapport with the media community to assist with
investigations.
◦{
Corporate Planning conducted business survey for
businesses in the Downtown ACTION deployment areas.
Over 200 responses were received. Results showed
that increased visibility in the ACTION deployment areas
have contributed to other measures such as increased
perception of safety and security. Compared to 2007
results, over 45% of the business community respondents
felt that safety has increased in the last 6 months of 2010
by 23%.
◦{
In 2011, our CPC volunteers helped to administer
community surveys to 178 residents in the ACTION
deployment areas downtown, around Concession Street
and Melvin Avenue. Nipissing University Criminal Justice
students distributed surveys and conducted interviews
to over 200 people in the three areas. Results showed
that over 72% of the respondents felt that HPS did an
‘average’ and “good’ job in improving Road Safety as well
as Reducing Crime. Over 78% have ‘quite a lot’ and ‘a
great deal’ of confidence in the HPS.
GOAL
1.5 Provide all members with sufficient quality
resources, training and equipment to perform their
specific job function
TARGET
Implement strategies / training on emerging
challenges
PERFORMANCE FACTS
◦{
Div. 1 B Squad Officers created on the job training and
learning opportunities during designated weekend
training sessions. In 2011, a total of 10 presentations
ranging from Sudden Deaths, Family Assault Unit
Resources, Immigration and Border Patrol to YEO Inquest,
CRC MVC etc.
◦{
Div. 1 B Squad Officers created a formal education
process for internal members to increase their awareness
of programs and conducted 8 In-service training sessions,
continuous learning and development of officers with
their personal education – McMaster, Mohawk, Waterloo,
seminars and presentations.
◦{
Div. 1 Senior Support Officer has finished writing an
academic paper on Delusional Misidentification Syndrome
and is awaiting submission to various psychiatric journals.
She has presented her findings and case studies to some
of the psychiatrists in the city and other groups working
with seniors for educational purposes.
◦{
Div. 1 DSO regularly mentors squad members on laws
surrounding heavy trucks and City truck routes.
◦{
Div. 1 Crime Managers conducted an audit of all resources
for the HEAT Unit. As a result, a new office was created,
vehicles were switched up and the officers have been
listed to attend surveillance and source management
courses.
◦{
COAST officers attended a CIT conference as well as two
internal training seminars.
◦{
Div. 2 Criminal Investigative Branch implemented an
exchange program with an RCMP officer brought into the
Detective Office and an HPS detective sent to the RCMP
for a 3-month project.
34
2011 Annual Report
2011 Annual Report
35

◦{
Div. 3 Administration established and maintained
processes to ensure that all their members have quality
resources and equipment in sufficient amounts in order to
perform necessary job function.
◦{
ISD Homicide Branch provided 10 in-service training
sessions on Homicide Investigation and Crime Scene
Management to frontline personnel.
◦{
Victim Services’ new brochures were well received by
officers and volunteers relating the content and concept.
Over 50 officers participated in victim services training
workshops made available during National Victims of
Crime Awareness Week. Victim Services Administrator
was co-chair of OACP Victim Assistance Video which
developed a provincial training video to be used by all
police services in Ontario.
◦{
School Resource Officers attended 1-week School
Officer Course at OPC. Youth Coordinator continued to
train officers in the use of Restorative Justice and made
them aware of youth conferences such as the COYO
Conference, ONGIA Conference and the Peel Drug
Course.
◦{
Changes made to the format of the Basic Niche Course
to enhance learning and retention for Recruits; updated
Block Training sessions to allow for review of all RMS
updates and enhancements that we have pushed out over
the past 12 months.
◦{
All frontline officers and Court Security Special Constables
were provided with high quality personal issue flash-lights
in 2011; remaining officers to receive theirs in 2012.
◦{
Central Breath Techs used the plain door SUV in a pilot
project in targeting distracted drivers and research results
from the pilot indicated the need for us to consider
distracted driving countermeasures within the framework
of traffic safety.
◦{
Health and Safety provided respiratory fit testing for over
800 sworn members. Frontline Sergeants were trained on
the Safety Officer Program to ensure our members use the
proper personal protective gear.
GOAL
1.6 Ensure the HPS Traffic Management Plan
responds to pedestrian and traffic safety
TARGET
Work with the Ministry and the City to ensure
changes in the HTA and its regulation are
incorporated in the HPS Traffic Management Plan
PERFORMANCE FACTS
◦{
Traffic safety initiatives goals far exceeded expectations
in 2011. In total, HPS stopped 167,766 vehicles in RIDE
lanes, compared to previous best one-year total of
152,333 in 2009.
◦{
2011 Impaired driving statistics also showed an upward
trend over 2010 numbers – Impaired Charges increased
by 27 (363 vs. 336), Over 80 mg Charges increased by 42
(400 vs. 358), Impaired by Drug Charges doubled
(14 vs. 7), Operation Lookout Arrests increased by 27
(180 vs. 153) and Impaired Causing Death Charges
increased from 1 to 4.
◦{
Community Mobilization CPC Volunteers operated a
successful Red Light Runner Program. They attended
27 locations where community has complained about
traffic violations such as stop signs, speeding, cell phone
and heavy truck. They monitored and recorded license
plates, time and location of these violations and passed
on pertinent information to the Crime Managers. A letter is
sent to vehicle owners to bring their attention to offences.
◦{
Div. 1 Crime Managers implemented 5 POP Projects
dealing with pedestrian and traffic safety in 2011. 26 traffic
complaint areas were identified and investigated by the
DSOs and Beat Officers.
◦{
Div. 1 DSOs issued over 1,000 PONs in the downtown
core and other high visibility areas.
◦{
Div. 1 Squads A, B, C and D issued over 10,000 PONs
and a large number of RIDE lanes in 2011.
◦{
Div. 2 A Squad issued over 3,100 PONs, conducted RIDE
lanes on 40 occasions and checked 10,000 vehicles
for compliance; C Squad conducted 70 RIDE lanes and
checked 19,809 drivers and vehicles.
◦{
Div. 2 B Squad Officers and Supervisors liaised with
City Departments for removal/relocation of City owned
obstructions (signage, seasonal landscapes) and
interacted with business owners and homeowners in
respective areas on 54 occasions to address safety
issues; deployed RIDE lanes 72 times at various strategic
locations, checked 18,802 vehicles, issued 2,957 PONs
and 13 charges of Stunt Driving related to speeding in
excess of 50 km/h over the posted limit.
◦{
Div. 2 C Squad issued 3,058 PONs, this means that the
cross-squad average was 11 PONs per officer per month.
◦{
Div. 2 D Squad completed 50 RIDE lanes with a total of
17,899 vehicle / driver inspections, 25 Tests (5 Warns, 0
Fail), 10 PONs and 50 HTA warnings. In total, D Squad
issued 3,476 tickets.
◦{
Div. 2 DSOs were involved in the coordination of 7 RIDE
events and responsible for 1,960 checks on drivers for
alcohol related driving offences.
◦{
Due to hard work in traffic safety and enforcement efforts of
all officers in Div. 3, MVCs were down from previous year.
◦{
Div. 3 B Squad issued 4,862 Traffic Enforcement Tickets
and made 8,880 RIDE Stops; resulting in 20 roadside
tets, 7 Impaired charges, 23 PONs, 67 72-hour
Equipment Violations, 6 Part III Summons and 9 Validation
Violations.
◦{
Div. 3 C Squad used the “Last Drink” data support and
implemented a squad-driven POP Project to target high
risk offenders tp pedestrian and traffic safety.
◦{
Traffic/Accudent Branch established the new “Speed
Watch Trailer” as an effective tool to help Crime Managers
to efficiently deal with “Perceived Unsubstantiated”
speeding complaints versus “Substantiated” speeding
complaints. Data will allow Crime Managers to deploy
enforcement resources strategically resulting in reduction
of other crime patterns such as B&Es, Thefts, Mischief
and CC Driving Offences.
◦{
Marine Branch, Canine, ERU/EDU, MPU and ACTION
Officers all contributed time to traffic enforcement.
2GOAL
2.1 Enhance our problem
solving abilities through improved
communication with our
communities
TARGET
Provide online access to crime
statistics
PERFORMANCE FACTS
◦{
Recruiting Branch created recruiting pamphlets in Urdu,
Spanish, French and Chinese and distributed to the
communities.
◦{
Victims of Crime – Sexual Assault Unit, using Google
Translation, took VOC tweets and translated them into
top four languages. By end of 2011, 12 tweets have been
translated and re-tweeted.
◦{
ACTION Weekly Newsletters have been consistently
updated on HPS website as well as numerous tweets
submitted by ACTION Sgt. Turner.
◦{
Div. 1 Youth School Officer promoted Student Crime
Stoppers within our high schools through meetings and
presentations.
◦{
A 10-year UCR Crime Statistics Presentation was done at
the October Police Services Board meeting; presentation
was posted in the Publications section of HPS Website.
GOAL
2.2 Enhance knowledge, awareness and
orientation of Neighbourhood Safety Project and
Intelligence-Led Policing internally and externally
TARGET
Implement training plan
PERFORMANCE FACTS
◦{
Div. 1 Crime Managers presented the Neighbourhood
Safety Project and Intelligence Led Policing models every
week at Block Training from January to May.
◦{
Beat Officers were brought to community meetings to
interact with the communities. Information is continually
passed along between the squads through the use of the
Beat Books.
◦{
Div. 1 C Squad Officers pre-scheduled and conducted
NSP and ILP presentations every week. Examples
included Squad Goal Development, Breath Tech, COAST
and Senior Support Roles, Domestic Violence Support
Unit, Hate Crime Unit, Major Case Investigation issues,
Sudden Death Investigations, and Case Law review etc.
◦{
Div. 3 Command Staff met with City Councillors in Div.
3 and educated them and their staff regarding NSP;
communicating crime through their Crime Managers so
that concerns can be addressed through ILP.
◦{
Div. 3 A Squad Officers were able to spent time in Div.
3 CID and Victims of Crimes – Sex Assault Unit for
mentoring purposes.
36
2011 Annual Report
2011 Annual Report
37
COMMUNITY PROBLEM SOLVING

GOAL
2.3 Increase the number of neighbourhood groups
working in partnership with HPS by 10%
TARGET
Active liaison with community groups and agencies
in neighbourhoods
PERFORMANCE FACTS
◦{
MPU’s attendance in high crime neighbourhoods and
housing complexes such as Jamesville, Oriole Crescent,
Martha House neighbourhood, Purnell Drive and Carroga
Court have afforded them the opportunity to engage with
the youths in these areas who traditionally do not interact
with police.
◦{
MPU Officers gave out trading cards and MPU stickers to
area youths. This helps personalize the officers and makes
them more approachable. Children frequently asked
officers for the cards they are missing. Youth Engagement
Initiative has helped crime prevention and strengthened
community relations.
◦{
Victim Services redesigned a resource manual for all HPS
members and volunteers. They met the goal of increasing
new partnerships by 10% both in formal grant projects
and informal collegial partnerships. They presented to
Interval House, Inasmuch House, Elizabeth Fry Society,
Sexual Assault Centre of Hamilton and Area. Woman
Abuse Working Group, Mohawk College and Youth
Probation Officers.
◦{
Additionally, Victim Services developed new collegial
relationships with Access to Housing, Hamilton
Community Legal Clinic, Centre de Sante Francophone,
The Well, Catholic Family Services, the Human Trafficking
organization “Walk with Me” and social work departments
at Hamilton Health Sciences, the School Boards.
◦{
The National Victims of Crime Awareness Week events
and workshops were open to community partners and
about 400 professionals attended.
◦{
Formal partnerships have developed with the Suicide
Prevention Community Council of Hamilton with the HPS
being a partner in a 2-year Trillium Grant.
◦{
Victims of Crime – Sexual Assault Unit posted Circulation
Bulletins from SACHA on the HPS Bulletin Board. Take
Back the Night and Slutwalk events were posted and
attended by HPS members.
◦{
Victim Of Crime - SAU identified key persons at each
community group to send updated contact information
quarterly. New contact groups included Legal Advocates,
VWAP and Transitional Support Workers etc.
◦{
In 2011, Family Violence Resource Unit were members of
10 community committees.
◦{
Div. 1 Seniors Support Officer has increased her
involvement with community partnerships due to the
complexity of the cases. These included DARTS, LGBTQ/
Aids Network and the First Link Program. Senior Support
Officer has prepared a proposal for a private member bill
for consideration in regards to Adult Protective Services.
◦{
Div. 1 Crime Managers have strengthened current points
of contact within the neighbourhoods and created new
partnerships such as Ontario Early Years, the Salvation
Army Community Council, AGCO and MLE with MSU.
GOAL
2.4 Reduce crime and disorder in our
neighbourhoods
TARGET
Address quality of life issues using strategies such
as NSP, ILP and POP
PERFORMANCE FACTS
◦{
Div. 1 HEAT Officers arrested 40 wanted parties and
completed 33 STOP target compliance checks through
active pursuit of wanted parties identified in their divisional
warrant files.
◦{
Div. 1 Crime Managers have worked together to oversee
17 POP Projects and have also written 19 Operational
Plans for various events in the Division to focus resources
on crime hotspots.
◦{
Div. Criminal Investigation Branches submitted Criminal
Intelligence reports regularly.
◦{
Div. 1 Squads A, B, C and D have participated in many
POP Projects and conducted STOP target checks
to address quality of life issues in their beats and
neighbourhoods. Examples of POP Projects included
Project Back to School which resulted in the arrest of
12 youth; Project Bike Enforcement in the North End
Neighbourhoods which resulted in 30 PONs and 1 arrest
and 2 other Projects that targeted lewd behaviour and
prostitution and high risk sex offenders checks.
◦{
Div. 2 Division Analyst identified parties for the Honda
theft ring, the Audi thefts from Edgewater and movement
of criminals from Hamilton to Barrie resulting in stolen
property recovered and offenders arrested.
◦{
Div. 2 Youth Officers conducted 205 STOP checks and
over 10 drug sweeps. They also participated in Project
Honda, Project Overhaul and Project Swift Hook which
targeted identified criminal groups within the Division with
the intent of eliminating or displacing criminal behaviour.
◦{
Div. 2 B Squad Officers developed, implemented and
monitored 8 POP Projects related to ongoing traffic
complaints, daytime car entry thefts and quality of life
issues.
◦{
Div. 2 C Squad Officers conducted 12 POP Projects in the
18 beats they were responsible for.
◦{
Div. 2 D Squad completed 80 STOP / Bail Compliance
Checks, 88 Intelligence Reports and arrested 72 offenders
who were wanted on outstanding arrest warrants.
◦{
Major Fraud supported frontline officers
with calls relating to frauds, acted as
resource and provided direction, guidance and assistance
to ensure frauds are resolved effectively and efficiently.
◦{
Div. 3 A Squad conducted 35 RIDE lanes, stopped 7,666
vehicles and conducted 29 tests resulting in 22 passes, 6
warns and 1 fail; 64 HTA offences and 2 criminal charges.
They also gave out 4,233 tickets and organized 2 POP
Projects addressing disorderly youths and road safety.
◦{
Volunteer Coordination Branch has established a
Volunteer Request Mailbox to support requests from
Crime Managers and Officers relating to car thefts, breakins,
and traffic safety concerns.
3GOAL
3.1 Implement a formalized
mentoring / succession strategy
that facilitates the transfer of
knowledge to all levels of our
Service
TARGET
Develop and implement a formalized
succession plan for positions in the organization
that is available to all members
PERFORMANCE FACTS
◦{
New job descriptions for every sworn position were
created. Job descriptions clearly outline the essential
knowledge, skills and abilities required to obtain the job
and the KSAs required once awarded the position.
◦{
The KSA database will ensure training and skills required
through Adequacy Standards are captured. This will be
distributed to Commanders and Staff in 2012 for final
review.
TARGET
Develop and implement a formalized mentoring
plan
PERFORMANCE FACTS
◦{
28 Detectives trained to do their own line-ups; all
authorized by database administrator.
◦{
Plans underway to have every member of the Service take
IMS-100 through e-learning module.
◦{
ERU/EDU provided firearms maintenance training
and education to ISD members in Dynamic Entry
techniques. 7 new ERU Recruits have been identified for
succession planning.
◦{
Divisional frontline officers were mentored by HEAT
officers, investigators, the TIP program and BEAR Team.
TARGET
Develop and deliver innovative training to all our
members
PERFORMANCE FACTS
◦{
Professional Standards Branch developed and delivered
Risk Management Training to all frontline officers at Block
Training. All Supervisors have received Discipline Policy
Training.
◦{
Training Branch worked with Risk Management and
Corporate Communicator to develop training bulletins to
be accessed by officers daily to reinforce concepts and
lessons introduced in training and mitigate risks.
◦{
Pertinent policies revised so officers have current
information and direction for enforcement strategies.
◦{
Training Branch completed Block Training for 2010-2011.
All sworn members received updated training on emerging
trends – Communicable Disease, Workplace Violence,
Risk Management, Electronic Notes, HTA updates,
ACTION Strategy and NSP.
◦{
In 2011, a total of 779 sworn members and 264 civilian
members attended Block Training.
◦{
In the 2011-2012 training cycle, all members will
additionally receive training on Case Law updates,
Mental Health Act, SIU, Vicarious Trauma, Preventing
Officer-Involved Collisions, Tactical Calls, Lockdown and
Immediate Rapid Deployment.
◦{
In addition to regular Use of Force and Block Training, the
Training Branch has also offered the following courses
in-house in 2011 – Ontario Major Case Management,
38
2011 Annual Report
2011 Annual Report
39
RESOURCE MANAGEMENT

Critical Incident Training, Dynamic Entry Training, Domestic
Violence Officer Training, Investigative Interviewing, Coach
Officer, Search Warrant, Crisis Negotiator Refresher,
General Investigative Techniques, Leading a Learning
Organization, Frontline Supervisor, CEW Training and
Shotgun Training.
◦{
In 2011, the Training Branch provided training to sworn
and civilian members in 30 different formats.
◦{
During 2011, a total of 192 members attended various
courses at OPC and CPC.
◦{
Use of Force trained 875 members this year for their
annual re-certification in Use of Force as well as 88
re-certification for Special Constables, Auxiliaries and
McMaster University Special Constables.
◦{
Additionally, UOF trained 41 new Recruits, 20 new
Auxiliaries and 11 new Special Constables, including
McMaster University Special Constables.
◦{
Professional Standards has completed acquisition of
IAPRO and delivered training to identified users. All
data (UOF, Complaints, Internal Investigations, MVC,
Harassment, Bill 168 and Red Light Cameras) for 2011
entered into IAPRO.
◦{
Corporate Planning staff attended ESRI GIS for Law
Enforcement Workshop and received information about
new GIS products that could help our Beat Tracker
upgrade and other projects.
◦{
Research Analyst attended a GIS course for Crime Analyst
– an extension to ArcGIS – which included advanced
and spatial statistical techniques. As well, she continued
self-directed learning on various GIS related courses and
seminars on a regular basis.
◦{
Also attended Peel Regional Police with CSS and Niche
Resource Team to learn their data management and crime
mapping processes.
GOAL
3.2 Complete a Service-wide operational review in
order to have a balanced staffing model
TARGET
• y Form a staffing and program review team to
review relevant data such as staffing levels and
mandates of programs
• y Develop a balanced staffing model and an
implementation plan
• y Initiate the implementation plan
PERFORMANCE FACTS
◦{
A cross-functional team comprised of sworn and civilian
members was created and led by Human Resources.
◦{
Research was conducted on international best practice
staffing models for policing as well as economic analysis
and policing down-sizing conducted in the United States
and in the United Kingdom. Additional
research was conducted into staffing
for emergency call centres and court
security staffing.
◦{
Corporate Planning completed workload analysis of past
5 years and used regression analysis techniques to project
reactive workload for the next 7 years based on historical
trend. They also performed staffing projection by using Dr.
William Stenzel’s patrol staffing allocation model.
◦{
7-year staffing turnover projections were done by Human
Resources. Final Report was concluded by the end of
August, recommending a made-in-Hamilton staffing
model.
◦{
The 7-Year Staffing Plan Committee developed 4 staffing
models for patrol, non-patrol and civilian staffing for 2012
to 2018. A recommendation was presented to the Chief
and Senior Managers. This was modified and presented to
the Police Services Board in November.
◦{
Two new positions – Senior Database Administrator and
Quality Assurance Analyst were created in Information
Technology Section and filled by internal candidates. Three
other positions – Web Programmer / Database Analyst,
Programmer/DBA Analyst and IT Coordinator were hired
externally.
◦{
Preliminary investigations into Phone Reporting Centres
were done and review is pending.
◦{
Quality Service review of our CMB members’ interaction
with our customers was incomplete.
GOAL
3.3 Implement best practices in all of our sections /
branches / units across the Service
TARGET
• y Identify and prioritize areas of focus (including our
Community Policing Centres)
• y Make recommendations and implement best
practices
• y Evaluate the impact of implemented best
practices
PERFORMANCE FACTS
◦{
Records Business Centre introduced formal “Request for
Reconsideration” process based on new OACP guidelines
on police screening processes; remainder of new
processes will be launched in the first quarter of 2012.
◦{
Coroner’s Office worked with Property Branch and Niche
Team to improve our response with property related to
Sudden Deaths.
◦{
Corporate Planning completed a Cost Containment and
Revenue Generation Report to identify best practices
and efficiency areas for further investigation and
implementation to assist 2012 budget process. HPS
operating budgets for past 10 years were analyzed,
15 Commanders/Managers/Subject Matter Experts were
interviewed for cost containment and revenue generation
ideas. Final Report was submitted to Chief and Deputies
in August. This will be used as management resource.
◦{
Professional Standards Branch reviewed and completed
Discipline Policy and Special Investigations Unit Policy.
◦{
Feedback forms for all training were used to evaluate
training courses to determine how best practice training
was implemented and received. Evaluations were
completed by attendees outlining positive and negative
feedback for the purpose of improving the learning
experience.
◦{
Vice and Drugs reviewed operations and dynamics of
other members of I.C.E. Provincial Strategy for best
practices and submitted business case on I.C.E. Unit.
◦{
In 2011, OPP, Halton, Niagara and OPC have joined
in with the HPS Forensics Branch and are compiling a
catalogue along with vendors who are providing price
break points. Price break achieved in Golden Horseshoe
in the purchase price of EFit.
◦{
Policy Development Sergeant attended regular Quality
Assurance Sub-committee meetings to research and
exchange best practices with neighbouring police
services; including chairing one meeting. He also attended
the Spring Ontario Association for Law Enforcement
Planners Symposium. Three Professional Development
Division Staff attended the Fall OALEP Symposium.
◦{
In creating and setting training, Training Branch examines
the content required in the Ministry Policing Standards and
looks at best practices in the province; from groups such
as the OPC, the Ontario Association of Police Educators
and other police services. Training Branch also looks
at emerging Case Law and consults the other areas of
Professional Development to determine areas where more
training may be required.
◦{
Victims of Crime – Sexual Assault Unit reviewed Sexual
Assault Response Protocol, remaining as is; CAS/CCAS
Protocol and 2006 HRDV Protocol were amended and
approved in December. SAU Investigative Teams Proposal
was approved for implementation in 2012.
◦{
Victim Services Case Management program was
implemented in 2011. This has resulted in increased
efficiency in obtaining statistical data and enhanced ability
to measure performance such as hours spent with clients
and workload. Also, this system has eliminated the use of
paper reports.
◦{
Other Victim Services websites were reviewed to ensure
our web content was comparable prior to making
additions and revisions.
GOAL
3.4 Implement a streamlined / centralized grant
process
TARGET
• y Take inventory of all granting and funding
opportunities
• y Identify the most viable process to take
advantage of granting opportunities
• y Develop and implement a centralized grant
process
PERFORMANCE FACTS
◦{
Under the direction of the Deputy Chief of Community
Policing, a pilot project was approved to have a part-time
contract Grant Writer.
◦{
Grant Writer Pilot Project started on January 1, 2012 at a
cost of under $20,000 for one year.
◦{
Purpose of Grant Writer Pilot is to take advantage of
federal, provincial and community grants that are available
to support the policing needs in Hamilton.
◦{
A contract will be drafted to the satisfaction of Legal
Counsel.
GOAL
3.5 Create a single source employee service centre
to capture all employee information
TARGET
• y Review and update all employee information on
knowledge, skills and abilities
• y Transfer all employee information, contracts,
benefits and payroll to a self-service application
• y Allow appropriate access for all members
PERFORMANCE FACTS
◦{
Police Services Board approved a new Enterprise / HRMS
position to take responsibility of maximizing the use of
our existing HRMS and implement new applications
and products to streamline data entry and improve
management reporting.
◦{
Job description for new Enterprise / HRMS position and
interviews were conducted in 2011.
◦{
Almost all civilian job descriptions were reviewed and
updated over the last three years.
◦{
Sworn job descriptions were updated in 2011, to be
approved by Senior Command.
GOAL
3.6 Consolidate our existing and future diversity
management initiatives into a formalized strategy
that creates an inclusive work environment
40
2011 Annual Report
2011 Annual Report
41

COMMUNICATION
TARGET
• y Review and update the recruiting, retention and
promotional processes for all positions
• y Develop appropriate measures to evaluate how
well we are achieving our strategy
• y Measure, monitor and assess our progress
towards creating an inclusive work environment
• y Educate all members on the progress of the
initiatives
PERFORMANCE FACTS
◦{
Using a cross-functional team, Human Resources
developed a new self-identification survey, survey guide
and communication plan.
◦{
Corporate Planning staff served on Self-Identification
Survey Committee and provided advice on questionnaire
design and survey administration.
◦{
Self-identification Survey Communication Plan was
rolled out to Senior Command in November. Joint
communication from the Chief of Police and the Police
Association was rolled out to membership in December.
Surveys were issued to members in December.
4GOAL
4.1 Increase face-to-face
communication laterally and
vertically throughout the
organization
TARGET
Increase visibility and interactive,
face-to-face communication
between Commanders and
divisional staff members
PERFORMANCE FACTS
◦{
Court Services Inspector attended morning parades and
walked the cell blocks on a regular basis. Members were
comfortable meeting with Command Staff and sharing
ideas or concerns. 3 Court Services members have been
employed as police officers, 5 are in the police selection
process.
◦{
Policy Development Officer delivered Policy Training to
Recruit Class on March 10 and to Special Constables on
June 16.
◦{
Corporate Planning prepared 2010 Business Plan
Goals Update Report to Police Services Board; worked
with Chief’s Executive Officer to prepare Policing with
Purpose Presentation for Commanders to present to their
divisions; collected crime statistics, workload assessment
information and other performance measures and updated
the Chief’s 2011 Budget Presentation; presented our
2010-2012 Business Plan to new recruits on September
1 and mentored various staff members on planning and
research matters.
◦{
Div. 1 Criminal Investigators provided feedback to officers
on large investigations and conducted squad de-briefings
on a number of occasions.
◦{
Div. 1 Crime Managers have assisted both CID and Drug
Units on investigations and attended over 500 parades
in 2011.
◦{
Div. 1 Officers delivered Beat Presentations to their
Commanders enhancing organizational awareness and
promoting community policing.
◦{
Forensic Services attended 5 in-service training sessions
along with all Recruit and Special Constable classes to
present on Forensics and exhibit handling.
◦{
Div. 3 Commanders continued to meet officers of the
division through beat presentations.
◦{
Victim Services started producing monthly reports
which were presented by the Community Mobilization
Inspector at CMT meetings. The monthly reports were
instrumental in monitoring Victim Services workload
and communicating volunteer activities to the volunteer
members and validate their contribution. Victim Services
also presented at Communications, Recruit and DVO
Training sess
GOAL
4.2 Increase face-to-face communication within
our communities
TARGET
• y Increase visibility and interactive, face-toface
communication between HPS members,
volunteers, Auxiliaries and community members
• y Develop and implement communication strategies
that are targeted and specific to individual diverse
communities and external partners
PERFORMANCE FACTS
◦{
ACTION and MPU have achieved over 15,000 contacts
in 2011.
◦{
Recruiting has identified 22 Recruiting Champions to help
delivering information to our communities.
◦{
Each Div. 1 C Squad Beat Officer included a Park and Walk
in their personal goal.
◦{
Div. 1 Seniors Support Officer has conducted 32
presentations to various community groups.
◦{
Div. 1 Youth Serving Officers are liaison for 13 schools in the
division and participated in over 250 school visits and over
60 restorative justice circles.
◦{
Div. 2 A Squad members have conducted 407 Park and
Walks in 2011; B Squad did over 211 Park and Walks,
C Squad achieved 970 Park and Walks while D Squad
completed 325 Park and Walks, including schools,
residential housing and commercial locations.
◦{
Div. 2 A Squad Officers conducted 83 school visits;
B Squad Officers visited all schools on their beats and
became familiar with the physical layout of the facilities while
C Squad Officers attended Hillcrest Public School and R.L.
Hyslop School to answer questions and participated in the
reading program.
◦{
Div. 3 A Squad conducted Park and Walks along
Concession Street, Upper Wentworth as well as in Dundas
and Waterdown and participated in area school activities
and community events including career days, anti-bullying
talks and reading programs; B Squad officers conducted
Park and Walks along Concession Street, Limeridge Mall
and other high traffic areas while D Squad conducted 13
school visits and D Squad members know the interaction
of the police and the public are vital to a stronger police/
community partnership in solving crimes and disorder
problems. They have met the public through 35 Park and
Walks and attendance at 6 community charity events. The
Cops and Cats community basketball games organized
by PC VanderPol over the past five years have raised over
$50,000 for local charities.
TARGET
Host a robust and interactive Service website
◦{
Plans are underway to develop a new corporate website.
The new website will take advantage of new technologies
available such as drop-down menus, enhanced navigation
and plug-ins. Content will be developed based on
consultation with members, other Services and area experts
as well as citizens. The Service’s social media will have a
prominent location on the site.
GOAL
4.3 Adopt a strategy that promotes a positive image
and delivers a consistent message across all media
sources
TARGET
• y Develop and implement a communication strategy
that includes emerging media such as YouTube,
Twitter etc.
• y Evaluate and review the strategy as appropriate
• y Ensure all members are aware of the strategy and
intended results
PERFORMANCE FACTS
◦{
Recruiting Branch created HPS Recruiting Twitter Account
at no cost to HPS. It is a positive, consistent and
far-reaching message which allowed us to post recruiting
events etc.
◦{
ACTION has a great number of followers in Twitter and
Facebook.
◦{
A Facebook fan page, Twitter account and the YouTube
channel are hyperlinked to HPS website.
◦{
Radio, TV, Social Media and Print media were used to
convey and educate community partners and the public on
HPS Traffic Safety initiatives and ensure buy-in.
◦{
Public will be educated about alarm reduction and new fee
structure through new false alarm newsletters and personal
contact.
◦{
Media Relations Policy & Procedures was revised in July.
◦{
Victims of Crime – Sexual Assault Unit launched Twitter
account in July 2011 to provide consistent, daily positive
community feedback regarding arrests and crime
prevention tips. Through tweets, a Granny Scam was
prevented from occurring. VOC has 403 followers at end
of year.
◦{
Div. 1 Criminal Investigators participated and assisted
Community Services with the Police Week Annual Awards
Night.
42
2011 Annual Report
2011 Annual Report
43

Promotions Awards
Promotions
Retirements
Inspector to Superintendent
Promotions
Dan Kinsella
Staff Sergeant to Inspector
Promotions
Nancy Goodes-Ritchie
Randy Graham
Sergeant to Staff Sergeant
Promotions
Paul Evans
Emi Evangalista
Dave Hennick
Will Mason
Peter Abi-Rashed
Anthony Belisario
Sandra Benning
Patrick Blake
Robert Blankstein
Dennis Bryson
Kenny Blundell
Lisa DiCesare
Timothy Fletcher
Donald Forgan
Anna Pellizzari
Scott Balinson
Michael Cunliffe
Marty Schulenberg
Helen Frost
Victoria Gilvear
James Greenwood
Rena Grubb
Patrick Henderson
Alan Jones
Nancy Kaneva
Krzysztof Kasprzyk
Denise Kitchen
Margaret (Peggy) Mahon
Constable to Sergeant
Promotions
Don Abbott
Ben Adams
Brad Adams
Mark Clausen
John Canaris
Jason Cattle
Harold Harris
Annette Huys
Ross Johnson
Doug Jonovich
Jeffrey Majik
Rose Nikoloski
Douglas Ordowich
Brian Perro
John Petz
Rodney Pieon
Kurt Platz
Martin Remigis
Robin Richards
Joseph Ridos
Nancy Lantz
Derek Mellor
Scott Moreton
John Pauls
Bryan Peters
Dave Pidgeon
Andrea Richard
James Simpson
Dave Wide
Clint Twolan
Bill Sorley
Charles Steeves
Philip Steeves
Harold Trafford
Sharon Ward
Lori Wheeler
Helen Wilson
Members of the Year/Month of April
Cst. Matt Allcroft, Cst. Thomas Bennett,
Cst. Marshall Bushell, Cst. James Sutthery
and Cst. Ian Woodhouse
At 7:20 am on Thursday April 28th, 2011, the Hamilton Police Service
Marine Unit responded to rescue several capsized rowers on the
Hamilton Harbour. Storm conditions had caused waves in excess of
two metres accompanied by high winds.
Five Hamilton high school rowing teams were on the water when
the storm struck causing two boats to capsize. Several students
entered the water when an eight person boat to broke in half. Some
of the students and their adult coaches were successful in removing
themselves from the frigid water.
Two Hamilton marine vessels, carrying five officers, were used in
the rescue assisted by a Halton Regional Police Service. The marine
officers were able to rescue the remaining four students, and two
adults from the water. It is believed that some of the students were in
the water for fifteen to twenty minutes. As a result, eight students were
transported to McMaster Hospital to be treated for mild hypothermia.
All students were accounted for and no injuries were suffered.
These officers are being commended for their skills, dedication and
bravery in this challenging rescue operation.
Members of the Month, 2011
January
Cst. Ross Johnson
February
Sgt. Imelda Korda
Cst. James Richardson
March
Cst. Dan Forrest
April
Cst. Matt Allcroft,
Cst. Thomas Bennett,
Cst. Marshall Bushell,
Cst. James Sutthery and
Cst. Ian Woodhouse
May
Det. Tracy Mueller
June
Cst. Ryan Billiad
Cst. Jonathon Murphy
July
Det. Cst. Catherine Lockley
August
Det. Cst. Craig Ruthowsky
September
Sergeant Cory Gurman
October
Cst. Sean Gosselin
November
Cst. Scott Yuill
Cst. Mario Rizzo
December
Cst. Barry Stoltz
44
2011 Annual Report
2011 Annual Report
45

Leonard G. Lawrence
Hamilton Auxiliary Police Unit
Leonard Lawrence was the Chief of the City of
Hamilton Police Department from 1952 – 1973. He
fostered a strong sense of duty and commitment
to the community. In his memory, the Hamilton
Chamber of Commerce created a memorial award
to recognize outstanding work to the community
by an individual officer, a group of police officers, or
a section of the department who, by their actions
best exemplified an outstanding police function,
a particular phase of police work or service to the
community.
The award is presented annually during Police
Week. The winner is selected by a committee
consisting of representatives of the Hamilton
Chamber of Commerce, Police Services Board, the
Police Association and the Chief’s Executive Officer.
This year’s Leonard G. Lawrence was presented
to the Hamilton Auxiliary Police Unit.
The Hamilton Auxiliary Police Unit is made up of
civilian volunteers who help police constables in the
course of their duties. In 2011, the Unit set a goal to
volunteer 14,000 hours. During the year, Auxiliaries
volunteered over 22,000 hours, the highest number
of volunteer hours, in their history.
Other highlights include a 500% increase in
Operation Safeguard audits; 100% increase in
enforcement; the most successful food drive ever
and significant participation at the provincial and
national police memorials
The Unit was also enhanced with the
development of new and innovative training which
was designed by Auxiliaries for Auxiliaries as well as
the recruitment and training of 36 new officers
Community
Policing Centres
(CPC)
Ancaster/Dundas CPC
300 Wilson St. E
Ancaster, ON
L9G 3B9
(905) 648-6404
(905) 648-3632
Aggressive Driver Hotline
(905) 546-1768
Centre Mall CPC
1227 Barton St. E.
Hamilton, ON
L8H 2V4
(905) 540-6022
(905) 540-6021 (voicemail)
Concession St. CPC
516 Concession St.
Hamilton, ON
L8V 1A6
(905) 540-6695
Landsdale/Stinson CPC
471 King St. E.
Hamilton, ON
L8N 1E1
(905) 546-4420
(905) 546-4415
Robert Land CPC
460 Wentworth St. N.
Hamilton, ON
(905) 546-2825
Waterdown CPC
7 Innovation Drive
Waterdown, ON
(905) 689-0640 ext. 224
(905) 546-4415
46
2011 Annual Report
2011 Annual Report
47