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2010 Product Catalog - HD Sheldon and Co.

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Ordering & Warranty Information<br />

Edlund <strong>Co</strong>mpany is not responsible for typographical errors.<br />

TERMS:<br />

MINIMUM ORDER:<br />

ORDER QUANTITIES:<br />

RETURNS:<br />

CLAIMS:<br />

TAXES:<br />

Net 30 days for credit approved stocking distributors or C.O.D. Prices are F.O.B. Burlington, VT.<br />

<strong>and</strong> listed in U.S. dollars. Payment in any other currency will not be accepted. Prices subject to<br />

change without notice. All orders subject to acceptance at Burlington, VT.<br />

Note: All special orders <strong>and</strong> orders under $100.00 list are subject to<br />

a $16.00 h<strong>and</strong>ling charge.<br />

Master case quantities shown. No broken case charge. Tongs <strong>and</strong> can punches are not available<br />

in single units.<br />

No merch<strong>and</strong>ise may be returned without authorization. Please call for RA#. Merch<strong>and</strong>ise returned<br />

without authorization will be refused. Merch<strong>and</strong>ise authorized for return is subject to 15% restocking<br />

charge <strong>and</strong> must be returned freight prepaid. Returned goods must be in new <strong>and</strong> unused<br />

condition <strong>and</strong> not more than 1 year old.<br />

Note: Before signing for delivery, please count number of cartons <strong>and</strong> inspect for damage.<br />

If damage or shortage is found, please note as such when signing the shipping documents <strong>and</strong><br />

call 1-800-772-2126 within 48 hours. Failure to follow these procedures will result in loss of<br />

credit. Carriers require all contents <strong>and</strong> original containers to be available for inspection. Failure<br />

to provide this will result in loss of claim.<br />

Prices quoted do not include state, federal, foreign, excise, municipal or other sales or use taxes.<br />

All such taxes are the responsibility of the purchaser.<br />

WARRANTY:<br />

All Edlund products are guaranteed against defects in material <strong>and</strong> workmanship for a period<br />

of one year from date of purchase, except where specifically noted. The company’s obligation<br />

under this warranty is limited to repairing or replacing without charge any part or parts found<br />

to be defective under normal use. It is the responsibility of the purchaser to return the entire<br />

unit to the factory, properly packed, transportation charges prepaid. This warranty<br />

does not cover knives <strong>and</strong> gears on can openers. No other warranty, written or verbal, is<br />

authorized by the company. Warranty charges do not include state, federal, foreign, excise,<br />

municipal, or other sales or use taxes. All such taxes are the responsibility of the purchaser.<br />

Carrier is responsible for merch<strong>and</strong>ise in transit to you.<br />

Edlund <strong>Co</strong>mpany reserves the right to make changes in design or add any improvements on any<br />

product. The right is always reserved to modify our equipment because of factors beyond our control<br />

<strong>and</strong> government regulations. Charges to update equipment do not constitute a warranty charge.<br />

The following are not covered under warranty:<br />

1. failure from neglect, abuse, careless h<strong>and</strong>ling or mis-application of unit.<br />

2. failure caused by improper maintenance.<br />

Return products to:<br />

Edlund <strong>Co</strong>mpany Inc., Service Department<br />

159 Industrial Parkway, Burlington, VT 05401, USA<br />

Phone: (800) 772-2126 & (802) 862-9661 • Fax: (802) 862-4822<br />

NOTE:<br />

The products <strong>and</strong> List Prices featured in this catalog may pertain only to the North American<br />

markets (USA, Canada, <strong>and</strong> Mexico) <strong>and</strong> any warranties listed herein may be void on products<br />

sold outside of North America. U.S.A. based dealers selling into Canada <strong>and</strong>/or Mexico on a<br />

direct basis are responsible for all freight <strong>and</strong> customs costs incurred on products returned for<br />

warranty claims back to their selling location or warranties will be voided.<br />

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