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Introducing the RITZ - Department of Health

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Solution Development<br />

• Process:<br />

– A small dedicated team <strong>of</strong> ED staff developed solutions to <strong>the</strong>se issues<br />

– Goal was to ensure rapid intervention and treatment <strong>of</strong> specific pt<br />

cohort by medical and nursing staff<br />

– Solution logic:<br />

Reduce wait time<br />

for registration<br />

Reduce wait time<br />

for initial assessment<br />

& test ordering<br />

Reduced ED LOS

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