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Business Internet Banking - HSBC

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Contents<br />

1. INTRODUCTION<br />

2. OVERVIEW<br />

2.1. Users<br />

2.2. Administration Control<br />

3. HOW TO START<br />

3.1. Application<br />

3.2. Registration<br />

3.3. Security Device Activation and Logon<br />

3.4. Initial Setup<br />

4. FUNCTIONALITIES<br />

4.1. Accounts:<br />

4.1.1. Account Summ ary<br />

4.1.2. Time Deposit<br />

4.1.3. Update Maturity Instruction<br />

4.1.4. Transaction History Do wnloads<br />

4.1.5. Ne t Worth Statement.<br />

4.2. Pay bills:<br />

4.2.1. Pay A Bill<br />

4.2.2. Pay Multipl e Bills<br />

4.2.3. Add Payee<br />

4.2.4. Maintain Payee L ist<br />

4.2.5. Payment History<br />

4.2.6. F uture Payment.<br />

4.3. autoP ay:<br />

4.3.1. Make autoPay Payment<br />

4.3.2. Manage autoPay Payment<br />

4.3.3. Make autoPay Templates<br />

4.3.4. Ma nage autoPay Template<br />

4.4. Transfers:<br />

4.4.1. Make A Transfer<br />

4.4.2. Pre-Designated P ayee<br />

4.4.3. Transfer History<br />

4.4.4. Future T ransfer<br />

4.5. Rate Enquiries:<br />

4.5.1. Interest Rate Enquiri es<br />

4.5.2. Cu rrency Calculator<br />

4.6. Services:<br />

4.6.1. Stop Cheque<br />

4.6.2. Order Cheque Boo k<br />

4.6.3. Change Password<br />

4.6.4. Change Secur ity Questions And Answers<br />

4.7. Statements/ Advices:<br />

4.7.1. e-Statement<br />

4.7.2. Previous State ment Request.<br />

4.8. Access And Security:<br />

4.8.1. Activity Log<br />

4.8.2. Create A User<br />

4.8.3. Manage Users<br />

4.8.4. Account Control Setup And Cha nge<br />

4.8.4.1. Authorisation Matrix.<br />

4.8.4.2. Account Control Setup And Change<br />

4.9. Authorisation: Instruction Pending<br />

4.10. Mailbo x:<br />

4.10.1. Read Message<br />

4.10.2. Send Message<br />

4.10.3. Report Los t/Stolen Card<br />

4.10.4. Contact us<br />

4.11. Trade Services:<br />

4.11.1 Account Information<br />

4.11.2 Import Documentary Cred its<br />

4.11.3 Trade Template And List<br />

4.11.4 Import Bill Instructions<br />

4.11.5 Export D.C Transfer<br />

4.11.6 Trade Facilities<br />

4.11.7 T rade Authorisation<br />

4.12. Log Off:<br />

5. SECURITY<br />

2

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