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Communications Assistant Job Description

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<strong>Communications</strong> <strong>Assistant</strong><br />

ICMC Headquarters, Geneva<br />

One‐year internship post<br />

GENERAL DESCRIPTION<br />

The International Catholic Migration Commission (ICMC) is an international non‐governmental<br />

organization serving and protecting uprooted people–refugees, internally displaced persons and<br />

migrants–regardless of faith, race, ethnicity or nationality. ICMC advocates for rights‐based<br />

policies and durable solutions directly and through a worldwide network of member Bishops'<br />

Conferences, and alongside government and non‐governmental partners. See:<br />

http://www.icmc.net/<br />

The <strong>Communications</strong> <strong>Assistant</strong> will join a diverse, international team at the ICMC Headquarters<br />

in Geneva, Switzerland, and will be tasked with providing administrative, logistical and<br />

substantive support towards efforts to concretely increase and promote the organization’s<br />

credibility to a donor and targeted media public.<br />

KEY RESPONSIBILITIES & AREAS OF ACTIVITY<br />

Public relations and information<br />

Ensure positive public relations at the first welcoming level:<br />

• Manage incoming phone calls and correspondence by providing prompt, accurate and<br />

courteous responses, and ensuring that pertinent information is forwarded to the<br />

appropriate staff members when needed<br />

• Provide logistical support for meetings and events organized by ICMC and its partners,<br />

including inventory and ordering of meeting materials, compilation of background<br />

documents and related publications, tracking of invitations and registrations where<br />

appropriate, room reservations and set‐up, greeting guests, preparing food and<br />

refreshments, etc.<br />

• Keep abreast of current and upcoming ICMC and ICMC member projects, events and<br />

activities of note; contribute to the drafting and compilation of relevant P.I. materials as<br />

appropriate<br />

• Support the compilation and distribution of the quarterly electronic bulletin, Migration<br />

Matters<br />

• In coordination with the <strong>Communications</strong> Manager, organize the dissemination and<br />

mailing of communications messages, materials and publications sent via post and by<br />

email, including, among others, the ICMC Annual Report, press releases, and member<br />

fee invoices


<strong>Communications</strong> tools and services<br />

• Ensure regular, systematic input of new contacts within the central ICMC database, and<br />

the correction any of outdated information<br />

• Promote the active and effective use of the database as a reference tool amongst ICMC<br />

staff, providing training on its use when appropriate<br />

• Assist in updating, promoting and further developing the ICMC website<br />

• Contribute to the development and maintenance of the ICMC photo libraries for<br />

effective use in ICMC publications, donor reports, website, etc.; follow‐up as needed to<br />

ensure that proper permissions have been obtained for all images intended to be used<br />

publicy<br />

• Perform a daily review of press and social media news relating to migration issues of<br />

concern to ICMC and its members, while leveraging targeted Google Alerts and select<br />

daily press sources; develop a mechanism for sharing relevant items with ICMC staff and<br />

members as appropriate<br />

• Monitor trends in social media and perform ongoing research to identify potential ICMC<br />

social media ‘carriers’, i.e. individuals actively blogging, tweeting, commenting, etc.<br />

about ICMC and migration issues of interest to the organization and its members<br />

Other tasks as requested<br />

PREFERRED QUALIFICATIONS & PROFILE<br />

• Ability to commit to entirety of one‐year contract term<br />

• Excellent written and oral communication skills in English and French and/or Spanish;<br />

proficiency in additional languages a plus<br />

• High level of professionalism and ability to work effectively in a diverse international<br />

environment and together with a small team<br />

• Self‐starter with capacity to work autonomously, multi‐task and successfully meet<br />

deadlines<br />

• Experience in communications media and marketing, including web (i.e. writing for the<br />

web, basic web editing and maintenance), social media, compiling and designing<br />

brochures, newsletters and other promotional materials strongly preferred<br />

Interested candidates should submit a detailed résumé (no more than 2 pages) and a letter of<br />

motivation addressed to Mr. Johan Ketelers, Secretary General of the ICMC, to Rowena Muhic‐<br />

Day (muhicr@mcmaster.ca) no later than June 25, 2012.

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