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& Direct <strong>Sales</strong> Platforms<br />
Direct<br />
<strong>Sales</strong><br />
Increase the share <strong>of</strong> Direct Revenues through<br />
<strong>Accor</strong> Direct Channels.<br />
WEB<br />
ACCOR<br />
A multibrand portal with<br />
28 versions & 14 languages.<br />
15 Brand sites representing<br />
50% <strong>of</strong> direct web sales.<br />
CALLS<br />
& MAILS<br />
9 Call center platforms,<br />
handling over<br />
3 million contacts<br />
& 300,000 mails & fax<br />
in 15 languages.<br />
SOCIAL<br />
MEDIA<br />
Follow your Brand<br />
& book on Facebook.<br />
MOBILE<br />
APPS<br />
1 million IPhone downloads.<br />
Award for best mobile<br />
commerce app.<br />
<strong>Accor</strong> pr<strong>of</strong>essional Sites make booking easier for B2B Clients<br />
Indirect<br />
<strong>Sales</strong><br />
Connect your hotel to the most powerful global<br />
& regional partners at the best conditions.<br />
ONLINE<br />
TRAVEL<br />
AGENTS<br />
(OLTAs)<br />
<strong>Accor</strong> has strategic worldwide<br />
agreements with major online<br />
travel agencies.<br />
GLOBAL<br />
DISTRIBUTION<br />
SYSTEMS<br />
(GDS)<br />
<strong>Accor</strong> has over<br />
21,000 travel agencies<br />
as partners.<br />
Visibility <strong>of</strong> <strong>Accor</strong> hotels through major Tradeshows<br />
Figures as <strong>of</strong> December 2012
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