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Speak Up Procedures - Institute of Business Ethics

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1<br />

SPEAK UP PROCEDURES<br />

PART 1<br />

• A clear statement that malpractice is taken seriously in the organisation<br />

and an indication <strong>of</strong> the sorts <strong>of</strong> matters regarded as malpractice<br />

• Respect for the confidentiality <strong>of</strong> staff raising concerns if they wish, and<br />

the opportunity to raise concerns outside the line management structure<br />

• Penalties for making false and malicious allegations<br />

• An indication <strong>of</strong> the proper way in which concerns may be raised outside<br />

the organisation if necessary.<br />

“[This approach…] goes further by inviting all staff to act responsibly to<br />

uphold the reputation <strong>of</strong> their organisation and maintain public confidence. It<br />

might help to avoid the cases when the first reaction <strong>of</strong> management faced<br />

with unwelcome information has been to shoot the messenger.”<br />

Whistleblowing Best Practice - Second Report, Committee on Standards in<br />

Public Life, May 1996 13<br />

<strong>Speak</strong> <strong>Up</strong> legislation in other countries<br />

UK organisations operating overseas may be governed by legislation in other<br />

countries. Some examples are below.<br />

Sarbanes-Oxley Act 2002 (US)<br />

In the wake <strong>of</strong> the Enron and Worldcom collapses, the Sarbanes-Oxley Act <strong>of</strong><br />

2002 was enacted in the US. It contains significant protections for corporate<br />

whistleblowers. As part <strong>of</strong> the mandated audit committee function, publicly<br />

traded corporations must establish procedures for employees to file internal<br />

complaints and procedures which would protect the confidentiality <strong>of</strong> employees<br />

who file allegations with the audit committee.<br />

CNIL (France)<br />

In May 2005, the French Data Protection Authority (Commission Nationale de<br />

l'Informatique et des Libertés, or CNIL) refused to authorise two whistleblowing<br />

programmes submitted by the multinational burger chain McDonald’s and by<br />

CEAC, a division <strong>of</strong> Exide Technologies. The companies had prepared these<br />

programmes in order to comply with the requirements <strong>of</strong> the Sarbanes-Oxley Act<br />

<strong>of</strong> 2002. The grounds for refusal were tw<strong>of</strong>old: that employees might be deprived<br />

<strong>of</strong> certain rights to which they are entitled under French law, and that such<br />

programmes are tantamount to systems <strong>of</strong> “pr<strong>of</strong>essional incrimination” or<br />

“pr<strong>of</strong>essional denunciation” that could be slanderous.<br />

These decisions have prevented multinationals from simultaneously complying<br />

with Sarbanes-Oxley requirements and French data protection laws.<br />

13 http://www.pcaw.co.uk/about/nolan.html<br />

8

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