The Future of Banking-andhrabank-nov4-04.pdf - IDRBT
The Future of Banking-andhrabank-nov4-04.pdf - IDRBT
The Future of Banking-andhrabank-nov4-04.pdf - IDRBT
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Issues with Customers<br />
Not only employees, there are<br />
problems for customers too<br />
when a new technology<br />
arrives…<br />
• <strong>The</strong> major challenges –<br />
– Comfort levels<br />
– Security and trust issues<br />
– Convenience factor<br />
– Getting rid <strong>of</strong> myths<br />
– Migration from existing to new<br />
systems<br />
– Changing the habits<br />
INSTITUTE FOR DEVELOPMENT AND<br />
RESEARCH IN BANKING TECHNOLOGY<br />
November 4, 2004<br />
Vepa Kamesam, Chairman <strong>IDRBT</strong>
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