The Future of Banking-andhrabank-nov4-04.pdf - IDRBT
The Future of Banking-andhrabank-nov4-04.pdf - IDRBT
The Future of Banking-andhrabank-nov4-04.pdf - IDRBT
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
RBI and Customer Service…(1)<br />
Dissemination <strong>of</strong> information<br />
<strong>The</strong> RBI website<br />
Multiple Delivery Channels<br />
Coin & Note Dispensing Machines<br />
For the general public<br />
Interactive Voice Response System<br />
For banks and financial institutions<br />
Web server<br />
For government customers<br />
On the anvil….<br />
A secured web server<br />
SFMS/email based communication<br />
with customers<br />
INSTITUTE FOR DEVELOPMENT AND<br />
RESEARCH IN BANKING TECHNOLOGY<br />
November 4, 2004<br />
Vepa Kamesam, Chairman <strong>IDRBT</strong>