Technology â The Core Service Differentiator for The ... - IDRBT

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But Change is not easy… Organisational structure and culture not dynamic Extensive job redesign & redeployment is tough….as bank machinery is slow Staff has 2 critical jobs to learn– • How to operate new technology • How to undertake the new tasks This is not easy, as average employee age is nearly 45 INSTITUTE FOR DEVELOPMENT AND RESEARCH IN BANKING TECHNOLOGY October 9, 2004 Vepa Kamesam, Chairman IDRBT
Elements in People Issues Choosing the suitable people for the task Career emergence instead of career planning Recognising and rewarding the achievers Managers taking on the role of trainers Encouraging new ideas and concepts Adopting a multi-disciplinary, multi-functional approach Shift from individual to business unit Balancing – creativity & routine, change Inculcating business discipline Understanding the need and extent of continuous education Getting rid of myths INSTITUTE FOR DEVELOPMENT AND RESEARCH IN BANKING TECHNOLOGY October 9, 2004 Vepa Kamesam, Chairman IDRBT
Page 1 and 2: Technology - The Core Service Diffe
Page 3 and 4: Innovative Risk Management Complex
Page 5 and 6: Focus aspects of Commercial Banking
Page 7 and 8: Technology - A Differentiator Techn
Page 9 and 10: How Long a Differentiator? Then….
Page 11: The Human Interface Technology mean
Page 15 and 16: Technology Acquisition Inappropriat
Page 17 and 18: Technology and Central Banks Techno
Page 19 and 20: Regulation and Supervision - The Ch
Page 21 and 22: Currency Management and Technology
Page 23 and 24: Technology & Monetary The Opportuni
Page 25 and 26: NEFT NFS/IBPG CFMS PKI-based Securi
Page 27 and 28: JAMMU CHANDIGARH IN FIN ET Le a se
Page 29 and 30: Structured Financial Messaging Syst
Page 31 and 32: IDRBT CA Physical Infrastructure Ti
Page 33 and 34: RBI Initiatives in Payment and Sett
Page 35 and 36: RTGS Scenario 87 banks have impleme
Page 37 and 38: Centralised Funds Management System
Page 39 and 40: RBI Initiatives in Payment and Sett
Page 41 and 42: Smart Cards - The Future Multi-appl
Page 43 and 44: RBI itself uses Technology for diff
Page 45 and 46: RBI and Customer Service...(2) Impr
Page 47 and 48: Issues in Implementation “Less th
Page 49 and 50: The pre-requisites for Technology P
Page 51 and 52: Need for Training All these develop
Page 53 and 54: Monetary Policy - The Challenge (1)
Page 55: Monetary Policy - The Opportunity T

Technology â The Core Service Differentiator for The ... - IDRBT

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