Technology â The Core Service Differentiator for The ... - IDRBT
Technology â The Core Service Differentiator for The ... - IDRBT
Technology â The Core Service Differentiator for The ... - IDRBT
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RBI itself uses <strong>Technology</strong><br />
<strong>for</strong> differentiation<br />
An integrated solution <strong>for</strong> each functional area<br />
Online analytical capabilities – <strong>The</strong> Integrated Foreign<br />
Exchange Management Solution, <strong>The</strong> Human Resource In<strong>for</strong>mation System,<br />
Integrated Monetary Policy Solution<br />
Online Decision Making – <strong>The</strong> Centralized Database<br />
Management System , <strong>The</strong> Enterprise Knowledge Management System<br />
Customer <strong>Service</strong> – RBI website, coin & note dispensing machines<br />
<strong>for</strong> public, Interactive voice response <strong>for</strong> banks & FIs, ECS/EFT, cheque<br />
truncation<br />
This is apart from technologies used <strong>for</strong> central banking<br />
functions<br />
INSTITUTE FOR DEVELOPMENT AND<br />
RESEARCH IN BANKING TECHNOLOGY<br />
October 9, 2004<br />
Vepa Kamesam, Chairman <strong>IDRBT</strong>
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