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College of Direct Support - UMKC Institute for Human Development

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<strong>College</strong> <strong>of</strong> <strong>Direct</strong> <strong>Support</strong><br />

IHD Priority Area: Interdisciplinary Personnel Preparation<br />

Description: The Missouri <strong>College</strong> <strong>of</strong> <strong>Direct</strong> <strong>Support</strong> (MoCDS) is a partnership <strong>of</strong> agencies that have joined together to<br />

create a training and certification program <strong>for</strong> direct support workers in Missouri. Currently 32 provider agencies statewide<br />

have agreed to participate in piloting the <strong>College</strong> <strong>of</strong> <strong>Direct</strong> <strong>Support</strong> internet-based training curriculum <strong>for</strong> people in direct<br />

support roles (DSP’s). During the pilot phase, the partners will work to create a <strong>Direct</strong> <strong>Support</strong> Pr<strong>of</strong>essional credentialing<br />

system that would link the MoCDS competency-based training with improved compensation packages <strong>for</strong> DSP’s and address<br />

recruitment and retention needs.<br />

Project Contact: Robert Doljanac Project Period: 11/05-10/08<br />

Annual Funding: $170,000<br />

Funding Source: Missouri Real Choices Systems Change Grant; Missouri Division <strong>of</strong> MRDD; County<br />

Boards (15); Service Providers (32); <strong>UMKC</strong> <strong>Institute</strong> <strong>for</strong> <strong>Human</strong> <strong>Development</strong>; Missouri Planning Council <strong>for</strong><br />

DD; Missouri AAIDD<br />

Core Functions<br />

Applied Research: The <strong>Institute</strong> <strong>for</strong> <strong>Human</strong> <strong>Development</strong><br />

is conducting an evaluation on the pilot phase <strong>of</strong> the Mo<br />

<strong>College</strong> <strong>of</strong> <strong>Direct</strong> <strong>Support</strong> training program. The purpose is<br />

to provide insight to funding partners on the effectiveness,<br />

feasibility, and impact <strong>of</strong> the internet-based curriculum.<br />

Community Services and <strong>Support</strong>s: The <strong>Institute</strong> is<br />

taking the lead in recruiting agency participation, facilitating<br />

dialogues among agencies regarding the impact <strong>of</strong> DSP<br />

credentialing on career development and improvement in<br />

services.<br />

75%<br />

Core Functions<br />

10% Applied Research<br />

(10%)<br />

5%<br />

10%<br />

Community Services<br />

& <strong>Support</strong>s (5%)<br />

In<strong>for</strong>mation<br />

Dissemination (10%)<br />

Interdisciplinary<br />

Personnel<br />

Preparation (75%)<br />

In<strong>for</strong>mation Dissemination: The MoCDS curriculum is a validated, competency-based curriculum.<br />

Additionally, Missouri has added annotations detailing specific Missouri regulations essential to DSP’s working in<br />

Missouri.<br />

Interdisciplinary Personnel Preparation: The <strong>Institute</strong> is facilitating the development <strong>of</strong> the credentialing<br />

system and supporting learner participation in the online curriculum.<br />

Program Need and Historical Context<br />

The supply <strong>of</strong> DSPs to provide supports and services <strong>for</strong> people with developmental disabilities is below acceptable<br />

levels due to (a) competition <strong>for</strong> workers across other industries, (b) the low reimbursement <strong>for</strong> direct service<br />

providers and correspondingly (c) high rates <strong>of</strong> turnover. Thus, Missouri stakeholders identified a significant need<br />

<strong>for</strong> additional training regarding serving people with more complex medical and behavior support needs.<br />

Consumer and Community Involvement<br />

Missouri agencies providing services <strong>for</strong> individuals with developmental disabilities are involved in all aspects <strong>of</strong> this<br />

pilot project: advisory, recruitment, implementation, supporting DSP participation, and mentoring.


Significant Project Activities and Outcomes<br />

• Improvement in the knowledge, skills, and competencies <strong>of</strong> DSPs<br />

• Improvement in the retention rate <strong>of</strong> DSPs<br />

• Long-term career development <strong>for</strong> DSPs, including a career ladder<br />

• <strong>Development</strong> <strong>of</strong> a statewide credentialing and certification process<br />

• Establishment <strong>of</strong> a plan <strong>for</strong> long-term sustainability<br />

• Ultimately, an improvement in the quality <strong>of</strong> life experienced by people<br />

with developmental disabilities<br />

<strong>Institute</strong>’s Role<br />

• Evaluation <strong>of</strong> pilot outcomes<br />

• Leadership in development <strong>of</strong> a DSP credentialing system and CEU’s<br />

• <strong>Development</strong> <strong>of</strong> companion <strong>UMKC</strong> courses <strong>for</strong> college credit and CEU’s<br />

• Coordination <strong>of</strong> recruitment and mentoring<br />

• <strong>Support</strong> DSP participation<br />

Products<br />

• DSP certificate <strong>of</strong> completion<br />

• DSP credential<br />

• DSP college courses<br />

• Missouri annotations to the MoCDS curriculum<br />

Impact<br />

System: A statewide recognized<br />

DSP credential will support DSP<br />

career development.<br />

Personnel: <strong>Direct</strong> <strong>Support</strong><br />

Pr<strong>of</strong>essional increase knowledge<br />

and skills essential <strong>for</strong> providing<br />

quality care <strong>for</strong> individuals with<br />

disabilities.<br />

Leveraging: A collaborative<br />

comprised <strong>of</strong> the <strong>Institute</strong>, Missouri<br />

agencies, and state departments,<br />

have supplemented the federal CMS<br />

grant with contributions <strong>of</strong><br />

funding, both direct and indirect,<br />

to this pilot project.

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