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Draft Prospectus - India Infoline Finance Limited

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<strong>India</strong> <strong>Infoline</strong> Investment Services <strong>Limited</strong><br />

other allied KYC procedures offers us a significant competitive advantage. Our systems have the capability of end to<br />

end customer data capture, computation of income, margin monitoring, collateral management, initiating reports<br />

through system, delinquency management and repayment management. Our loan approval is automated and<br />

controlled by the loan application system. We believe our monthly analytics reports–through–the-door and credit–<br />

information tracking is an efficient tool for ensuring risk management-controls & compliance. Technology also<br />

facilitates risk management through analytics and MIS. The system generates daily/ monthly portfolio, quality report<br />

which are used for risk management, credit and collection performance review. The system generates extensive MISs<br />

by various segments.<br />

Our systems are custom designed for our services and help us reduce people contact time and enhance our processes<br />

and operational excellence. Our systems fully integrate businesses in every aspect bringing together various<br />

departments in simple transitions and customer information updates. Technology gives us the ability to integrate cash<br />

flows in real time and allows us better informed decision making with instantaneous access to record and<br />

information.<br />

OUR STRATEGIES<br />

Our key strategic priorities are as follows:<br />

Enhancing the product bouquet<br />

We are focused on expanding our product portfolio, which now also includes financing for medical equipments and<br />

project loans. We are in the process of introducing loans to educational institutions. We believe by introducing new<br />

product lines we will be able to better satisfy our client needs and will further aid portfolio diversification. Further,<br />

this will help us to maintain relations with the customer throughout the product lifecycle and also offer us an<br />

opportunity for repeat business and cross selling of other products.<br />

Widening the Distribution Network<br />

A good reach is very important in our business. Business potential & competitor experience are some of the key<br />

factors considered for expansion. Portfolio performance and profitability are the factors that drive the branch<br />

network. Currently we are present in key locations for sourcing business which have historically displayed a sound<br />

credit performance. We intend to further leverage on the distribution network of our Promoter and at the same time<br />

expand our network based on the credit experience of our team and the competitors.<br />

Building a robust IT infrastructure and IT systems<br />

We have our own proprietary system for loan processing & booking. The in-house loan application system has been<br />

built utilizing the expertise of the business & technology teams. We also source best in-class IT infrastructure from<br />

reputed vendors. We will continue to invest in our IT infrastructure as we believe technology & better system driven<br />

processes will aid us in growth without comprising on the quality of assets/customers. We intend to boost our central<br />

operations management systems in order to enhance our response time and provide better and faster customer service.<br />

Focusing on Large Ticket High Quality Business<br />

We wish to increase our focus on large ticket loan transactions with very good credit quality of borrowers having<br />

single or diversified collaterals. We believe that these transactions will help us significantly increase the size of the<br />

book leveraging upon our existing resources. Given our high capital adequacy ratio there is a significant scope to<br />

increase our Loan Book at competitive loan spreads and a very high credit quality on both promoter and HNI<br />

funding.<br />

Strengthen our operating processes and risk management systems<br />

Risk management forms an integral part of our business as we are exposed to various risks. The objective of our risk<br />

management systems is to measure and monitor the various risks we are subject to and to implement policies and<br />

procedures to address such risks. We intend to continue to improve our operating processes and risk management<br />

systems that will further enhance our ability to manage the risks inherent to our business.<br />

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