Effective Communication Strategies 4 PDF - Indian Institute of ...

Programme on
Effective Communication Strategies
Men and Women @ Work
Helping Managers Create and Sustain Superior Performance
April 26-29, 2010

Programme on
Effective Communication Strategies
Men and Women @ Work
April 26-29, 2010
Effective communication with various stakeholders within and outside an organization is a key factor for organizational success. With the increasing
workforce of women in various organizations, communciation in mixed-and same-gender teams has undergone a major change and many
corporates feel the need to review and restrucure the existing formal and informal oral communication structures.
The major challenge before us is to look for appropriate responses to the following questions: “Are there any differences in the communication
patterns between men and women in organizations? Or is it a myth that needs to be broken? How can the differences, if any, be resolved? What will
lead to a better workplace culture?” While all these questions do stimulate the thinking process and lead to a healthy discussion, there are no
straight answers or clear-cut solutions. Managers, in search of answers to these questions, have joined us in the past to experience, create and
develop communication strategies that can be suitably applied in differing/same gender groups.
Programme on Effective Communication Strategies: Men and Women @ Work has been developed in response to the growing need in the business
world to understand the communication patterns in mixed- and same-gender teams and develop strategies that enhance workplace culture and
help sustain superior performance. Aimed at middle and senior managers - both men and women - the programme will help take a new look at the
existing scenario and aid in developing a fresh perspective about self and the other gender. During the four days' programme participants would be
encouraged to explore the mind-set of both genders, and identify and fortify communicative behaviour that supports a productive work
environment. In the process, the participants will:
ùGain knowledge of interaction patterns
ùRefine and hone communication skills
ùDevelop a new attitude
For
Managers and team leaders (men and women) who regularly interact with seniors/subordinates/peers/extenral customers of the opposite sex.
Organizations wil benefit from sending a mixed group of participants.
Objectives
ùSensitize participants to gender differences and their impact on workplace productivity
ùHelp participants break stereotypes and prejudices about co-workers of the same and opposite gender
ùIncrease appreciation of the different strengths men and women bring to the workplace as members of a team
ùIncrease managers'skills in communicating, asserting and presenting
ùImprove overall communication competence
Contents
ùCommunication styles across genders
ùListening to and feedback
ùVertical and horizontal influence
ùAssertiveness
ùPresentation skills

Programme Faculty
ùParvinder Gupta
ùAsha Kaul (Coordinator) (email: ashakaul@iimahd.ernet.in)
ùSmeeta Mishra
ùM.M. Monippally
ùMeenakshi Sharma
ùBiju Varkkey
Venue
The programme will be held at the Indian Institute of Management, Ahmedabad. Participants get full board and air-conditioned single room
accommodation in the Institute campus.
Fees
Rs. 60,000/- per participants from SAARC countries including India and US$ 2,050 for participants from other countries, includes teaching
material, computer time, room and board expenses.
Fee for the programme can be paid by Demand Draft, payable at Ahmedabad, India or a pan India cheque payable at par. The cheque or draft
should be in favour of “Indian Institute of Management, Ahmedabad.”
Fee can also be paid through Electronic fund transfer. The details are:
1. For credit to Savings Bank A/c No.032010100040460, IIM, Ahmedabad Axis Bank, Vastrapur
Branch (RTGS Code: UTIB0000032)
2. Name of Remitter:__________________ (Please mention the name of the sponsoring organization)
3. Purpose of Remittance: Programme on Effective Communication Strategies Men and Women @ Work
4. IIMA Permanent Account Number (PAN): AAATI1247F
Please DO inform us the complete transaction details so that we can connect the same.
Discount
Early Bird Discount: Nominations received with payments on or before April 5, 2010 will be entitled to an early bird discount of 10%. Early submission
of fee and nomination does not, however, guarantee acceptance of application.
Group Discount: Any organization sponsoring five or more participants to a programme will be entitled to a discount of 10% on total fee
payable. Sponsors should pay the full fee along with nomination forms. Applicable discounts will be given on completion of programme.
Organizations can avail themselves of both the discounts subject to a maximum overall discount of 15%.
Income-tax Exemption
The Indian Institute of Management, Ahmedabad, holds income-tax exemption certificate No. ACIT/TDS Circle/IIM/2009-10/176 dated 16/06/2009
under section 197 of the I.T. Act, 1961, issued by Assistant Commissioner of Income Tax, TDS Circle, Ahmedabad, which is valid up to March 31, 2010.
Therefore, tax on professional fee paid may not be deducted at source.
Nominations and Inquiries
Nominations should reach the Manager - MDP latest by April12, 2010.
Organizational sponsorship is generally required, but can be waived in case the participant is likely to gain
significantly from the programme for personal improvement, or greater job effectiveness. A formal acceptance letter
will be sent to nominees subject to selection and approval by programme faculty.
For nomination forms and more information, please contact:
Manager - MDP
Indian Institute of Management Vastrapur, Ahmedabad 380 015
Phone: 91-79-6632 4071-7, 91-79-6544 9057, Fax: 91-79-2630 0352 (MDP)/2630 6896 (General)
email: mdp@iimahd.ernet.in, website: www.iimahd.ernet.in/mdp
Alumni Association
Participants become members of the IIMA Alumni Association on completion of the programme.
The alumni enjoy certain benefits with regard to the Institute’s publications, facilities, and activities.

Former Participants Speak . . .
"Effective Communication Strategies: Men and women@Work helped me to be a better leader. My interaction with Female staff members had
been very restricted which had created hinderances for me. The training has helped me to be effective in communicating with Women."
Avesh Shaikh (2009), Vice Presidnt, Citel India
“Good and effective communication skills can advance you socially. By making useful contacts one builds self confidence and develops
capabilities to help and lead others. 'Effective communication strategies: Men and Women @ work' is a well structured course and the
manner in which the faculty handled sessions by ensuring participation from every member, makes it very interesting. I cherish the memories
of course at IIMA.”
Aman Mehta (2008), Associate Vice President, Group External Relations Division, Kotak Mahindra Bank Ltd., Gujarat
“Before attending the course, I never had a doubt that the communication course offered by IIMA would be one of the most rigorous and
beneficial courses I would ever attend. However, what came as a pleasant surprise was the benefits I garnered relating to other aspects
(about behaviour, about leadership and about analytical ability). The decision to attend the course is, no doubt, one of my better decisions!!
People often interpret communication as the medium when they are intentionally trying to convey a message and therefore try to improve
their effectiveness. However, a much less realised aspect of communication is the silence part of it. There are times when people don't
communicate (either because they are shy or are afraid or any other hinderance) or they don't realise that they have to communicate. The
programme helped my understanding in this aspect and has helped me in improving my work as well as my personal life.”
Debaprabho Bhattacharya (2007), Market Research, GPIL
Indian Institute of Management, Ahmedabad (IIMA), was set up by the Government of India in collaboration with the Government of Gujarat
and Indian industry as an autonomous institution in 1961. The Institute provides education, training, consulting, and research facilities in management.
The Institute conducts the following major programmes:
Two-Year Post-Graduate Programme in Management (equivalent to MBA)
Two-Year Post-Graduate Programme in Agri-business Management (equivalent to MBA)
Fellow Programme in Management (equivalent to Ph.D.)
One-year Post-Graduate Programme in Management for Executives (PGPX, equivalent to MBA)
One-year Post-Graduate Programme in Public Management and Policy (PGP-PMP, equivalent to MBA)
Management Development Programmes (MDPs) for industry, business, agricultural and rural sectors, and public systems coveringeducation,
health, transport, and population. In the last 48 years, over 44,000 managers have participated in various MDPs.
Faculty Development Programme for teachers in universities and colleges.
The Institute has about 91 faculty members working in the following management areas and sectors:
Disciplinary Areas • Business Policy • Communications • Economics • Finance and Accounting • Marketing • Organizational Behaviour
• Personnel and Industrial Relations • Production and Quantitative Methods
INTERDISCIPLINARY CENTRES AND GROUPS • Centre for Innovation, Incubation, and Entrepreneurship • Centre for Infrastructure Policy and
Regulation • Centre for Management in Agriculture • Centre for Management of Health Services • Centre for Retailing • Computer and Information
Systems Group • Faculty Development Centre • Gender Resource Centre • IIMA-Idea Telecom Centre of Excellence
• Insurance Research Centre • Public Systems Group • Ravi J. Matthai Centre for Educational Innovation
Kasturbhai Lalbhai Management Development Centre (KLMDC) located on the IIMA main campus and International
Management Development Centre (IMDC), located on the new campus, provide an academic and learning environment for participants of
the Management Development Programmes. All rooms at KLMDC and IMDC are furnished and air-conditioned. They have separate dining halls, a
reading lounge, well equipped classrooms, auditoriums, syndicate rooms, and computer labs. The Institutes’s campus is wi-fi enabled. Fitness
centre and facilities for indoor and outdoor games exist on the campus. Participants can also take advantage of the Institute’s library.
Indian Institute of Management, Vastrapur, Ahmedabad 380 015 - INDIA
Phone: 91-79-6632 4071-7, 91-79-6544 9057, Fax: 91-79-2630 0352 (MDP)/2630 6896 (General)
email: mdp@iimahd.ernet.in, website: www.iimahd.ernet.in/mdp