Effective Communication Strategies 4 PDF - Indian Institute of ...
Effective Communication Strategies 4 PDF - Indian Institute of ...
Effective Communication Strategies 4 PDF - Indian Institute of ...
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Programme on<br />
<strong>Effective</strong> <strong>Communication</strong> <strong>Strategies</strong><br />
Men and Women @ Work<br />
April 26-29, 2010<br />
<strong>Effective</strong> communication with various stakeholders within and outside an organization is a key factor for organizational success. With the increasing<br />
workforce <strong>of</strong> women in various organizations, communciation in mixed-and same-gender teams has undergone a major change and many<br />
corporates feel the need to review and restrucure the existing formal and informal oral communication structures.<br />
The major challenge before us is to look for appropriate responses to the following questions: “Are there any differences in the communication<br />
patterns between men and women in organizations? Or is it a myth that needs to be broken? How can the differences, if any, be resolved? What will<br />
lead to a better workplace culture?” While all these questions do stimulate the thinking process and lead to a healthy discussion, there are no<br />
straight answers or clear-cut solutions. Managers, in search <strong>of</strong> answers to these questions, have joined us in the past to experience, create and<br />
develop communication strategies that can be suitably applied in differing/same gender groups.<br />
Programme on <strong>Effective</strong> <strong>Communication</strong> <strong>Strategies</strong>: Men and Women @ Work has been developed in response to the growing need in the business<br />
world to understand the communication patterns in mixed- and same-gender teams and develop strategies that enhance workplace culture and<br />
help sustain superior performance. Aimed at middle and senior managers - both men and women - the programme will help take a new look at the<br />
existing scenario and aid in developing a fresh perspective about self and the other gender. During the four days' programme participants would be<br />
encouraged to explore the mind-set <strong>of</strong> both genders, and identify and fortify communicative behaviour that supports a productive work<br />
environment. In the process, the participants will:<br />
ùGain knowledge <strong>of</strong> interaction patterns<br />
ùRefine and hone communication skills<br />
ùDevelop a new attitude<br />
For<br />
Managers and team leaders (men and women) who regularly interact with seniors/subordinates/peers/extenral customers <strong>of</strong> the opposite sex.<br />
Organizations wil benefit from sending a mixed group <strong>of</strong> participants.<br />
Objectives<br />
ùSensitize participants to gender differences and their impact on workplace productivity<br />
ùHelp participants break stereotypes and prejudices about co-workers <strong>of</strong> the same and opposite gender<br />
ùIncrease appreciation <strong>of</strong> the different strengths men and women bring to the workplace as members <strong>of</strong> a team<br />
ùIncrease managers'skills in communicating, asserting and presenting<br />
ùImprove overall communication competence<br />
Contents<br />
ù<strong>Communication</strong> styles across genders<br />
ùListening to and feedback<br />
ùVertical and horizontal influence<br />
ùAssertiveness<br />
ùPresentation skills