06.02.2014 Views

WTACS WidebAnd CommuniCATionS - Harris RF Communications ...

WTACS WidebAnd CommuniCATionS - Harris RF Communications ...

WTACS WidebAnd CommuniCATionS - Harris RF Communications ...

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>WTACS</strong> Wideband communications<br />

A <strong>Communications</strong> System for Wideband Tactical Area Coverage


The <strong>RF</strong>-7800W High Capacity Line-of-Sight (HCLOS)<br />

microwave radio is equipped with advanced<br />

security and adaptive waveform capabilities,<br />

and its inherent portability makes it suitable<br />

for mobile and tactical deployments


Packaged Systems<br />

<strong>Harris</strong> Corporation provides a simpler approach<br />

to C4ISR systems procurement<br />

Today’s battlefield is highly mobile, and the proliferation<br />

of intelligence, surveillance, and situational awareness<br />

systems requires the radio network to move large amounts<br />

of data. Increased mobility and the need to transmit this data<br />

are challenging requirements for a robust Command, Control,<br />

<strong>Communications</strong>, and Computers (C4) system. The Wideband<br />

Tactical Area <strong>Communications</strong> System (<strong>WTACS</strong>) is <strong>Harris</strong>’s answer<br />

to that challenge.<br />

Procuring a complex C4 system is usually no easy matter. Too<br />

often customers spend substantial time and resources, only to<br />

find themselves behind schedule and over budget, with a system<br />

that does not meet their requirements. <strong>Harris</strong> Corporation’s new,<br />

simplified approach to C4ISR* systems procurement uses preengineered<br />

system configurations that provide fast, cost-effective<br />

solutions to today’s most critical operational needs, such as<br />

wideband area networking.<br />

Instead of designing a unique system for every customer, <strong>Harris</strong><br />

has developed a comprehensive family of preconfigured systems.<br />

Each system is fully integrated and includes everything from<br />

equipment, cables, and software to manuals, training, and<br />

installation. Every system has undergone extensive testing and<br />

can be relied upon to meet its objectives.<br />

This executive summary describes the capabilities and benefits of<br />

the <strong>Harris</strong> <strong>WTACS</strong> system and the advantages of our packaged<br />

C4ISR system solutions:<br />

l Low Risk – Field proven and comprehensively tested systems<br />

l Fast Delivery – Complete systems can be delivered in a matter<br />

of months to meet urgent operational needs by eliminating<br />

long system definition and development phases<br />

l Cost-Effectiveness – Customers’ development costs are<br />

minimized<br />

l Simplified Procurement – Systems can be purchased as offthe-shelf<br />

items<br />

l Phased Implementation – Packaged systems form building<br />

blocks that enable the acquisition of capability in a spiral<br />

fashion, protecting current investment and supporting future<br />

goals<br />

l Flexibility – Packaged systems are readily customized and<br />

integrated with in-country partners<br />

All this from <strong>Harris</strong>, a company with over 50 years of largescale<br />

international communications systems experience, the most<br />

comprehensive range of tactical communications products, and<br />

world-class systems engineering and integration capabilities.<br />

*C4ISR = Command, Control, <strong>Communications</strong>, Computers,<br />

Intelligence, Surveillance, and Reconnaissance<br />

Contact <strong>Harris</strong> now to discuss your C4ISR systems needs:<br />

www.harris.com/systems<br />

1


the operational challenge<br />

Rapidly establishing a secure communications<br />

backbone over a wide area<br />

Ready access to data, especially video, has become a<br />

mainstay of our modern lives, and militaries are now<br />

seeing the benefits of exchanging data within the tactical<br />

environment. This data sharing enables commanders to make<br />

better informed decisions and permits soldiers to remain up-todate<br />

with the latest developments in situational awareness (SA).<br />

Mission execution and soldier safety are both improved by the<br />

timely dissemination of command and control information. Just as<br />

threats are often able to coordinate activities across wide areas<br />

using the commercial communications infrastructure, militaries<br />

and homeland defense personnel must be able to provide the<br />

same capability in regions with and without a commercial<br />

infrastructure.<br />

Such exponentially increasing data usage—in addition to the<br />

ongoing need for secure voice communications across a wide<br />

area—places huge demands upon the deployed backbone<br />

communications infrastructure. Without a high bandwidth<br />

backbone, video data is difficult—if not impossible—to<br />

disseminate in real or near-real time. Its value as a decision and<br />

planning aid is then greatly diminished.<br />

Commanders need the ability to receive, disseminate, and control<br />

large amounts of data in real-time on a dynamic battlefield.<br />

A system supporting high-bandwidth data links that are easily<br />

deployed at both high and low echelons is required.<br />

The <strong>Harris</strong> Wideband Tactical Area <strong>Communications</strong> System<br />

(<strong>WTACS</strong>) is a packaged system that provides a secure and robust<br />

communications network optimized for armed forces covering<br />

a large area. A pre-engineered, integrated system solution,<br />

it provides real-time voice, data, and video from the local brigade<br />

commander all the way to Corps Headquarters, for improved<br />

mission planning and execution. Situational awareness data such<br />

as the common operational picture (COP) can be sent back down<br />

to deployed troops to increase their efficiency and safety. The<br />

system also can provide a vital communications link to and from<br />

other assets, such as mobile military hospitals.<br />

A cost-effective system solution, <strong>WTACS</strong> implements a flexible<br />

architecture that allows for rapid deployment in a specific region,<br />

and it can easily be scaled up or down (e.g., for a division<br />

deployment), depending on a customer’s requirements. The<br />

Wideband Tactical Area <strong>Communications</strong> System can be used<br />

across the breadth of scenarios that a government or armed<br />

service might face where high-data rate, low-latency, real-time<br />

communication over a wide area is crucial to successful and safe<br />

mission execution.<br />

<strong>WTACS</strong> is designed to operate in a dynamic, or mobile,<br />

environment where headquarters elements can move or “jump”<br />

at a moment’s notice. <strong>WTACS</strong> nodes are typically housed in<br />

vehicle-mounted shelters and deployed at or near Tactical<br />

Operations Centers (TOC). These nodes allow headquarters to<br />

transmit large amounts of data over great distances. Maneuver<br />

units are tied into the wideband network by connecting existing<br />

combat net radios into the Trunk and Access nodes of the <strong>WTACS</strong>.


<strong>WTACS</strong> nodes are typically deployed<br />

in vehicles for rapid emplacement<br />

The <strong>Harris</strong> <strong>WTACS</strong> system provides commanders:<br />

l Real-Time Situational Awareness – Soldiers in the field can<br />

access situational awareness data in real time, enhancing their<br />

fighting capabilities and reducing fratricide<br />

l Real-Time Command and Control — The system enables<br />

real-time video dissemination because our broadband data<br />

radios support a higher resolution and frame rate; this provides<br />

for timely command and control<br />

l Video Communication – User-to-user anywhere on<br />

the network<br />

l Mobility and Rapid Deployment – The system is easily<br />

transportable and can be rapidly emplaced where no existing<br />

communications infrastructure is present<br />

l Existing Capability – The <strong>WTACS</strong> system is available now<br />

l A System that is Scalable – From a regional to a countrywide<br />

system; based on an IP backbone system, it can easily<br />

be expanded as needed<br />

<strong>WTACS</strong> nodes are often located in or<br />

near Tactical Operations Centers<br />

or other movable assets, such as<br />

mobile military hospitals<br />

3


solution overview<br />

<strong>WTACS</strong> enables quick establishment of a<br />

high-capacity backbone<br />

<strong>Harris</strong> <strong>RF</strong>CD is proud to offer the Wideband Tactical Area<br />

<strong>Communications</strong> System. It utilizes the strength of our<br />

Falcon III ® products to facilitate high-bandwidth command<br />

and control communications across a wide area. Consider these<br />

typical applications:<br />

l A corps-sized maneuver element has been tasked with<br />

establishing security in a large tribal area with little<br />

infrastructure and incursions by threat forces. <strong>WTACS</strong> Trunk,<br />

Access and Radio nodes are deployed with the headquarters<br />

elements and Extension nodes are pre-positioned to extend<br />

range and overcome terrain obstacles. This ensures high<br />

bandwidth command and control as the brigades are deployed<br />

into the area of operations.<br />

l A task force is needed in a remote location to patrol for<br />

insurgents and to secure the area. <strong>Communications</strong> vehicles<br />

with <strong>WTACS</strong> equipment can be immediately deployed to<br />

provide backbone communications for the deployed element of<br />

the task force.<br />

l A large-scale disaster (hurricane, earthquake, etc.) has<br />

occurred, and the existing commercial and public safety<br />

communications infrastructure has been destroyed. A military<br />

task force needs to be rapidly deployed by land, sea, or air to<br />

assist civilian authorities. <strong>WTACS</strong> nodes can be transported into<br />

the disaster area and deployed to provide a communications<br />

infrastructure for coordination and transmission of damage<br />

assessment video. An Extension node can provide a connection<br />

to the remaining commercial network infrastructure so this<br />

data can flow to the national authorities.<br />

Key Benefits of the <strong>Harris</strong> Solution:<br />

l High-Speed Voice, Data and Video – From any user on<br />

the net to any other user, either on a tactical radio or over<br />

the IP network<br />

l Integrated Situational Awareness – To show country- or<br />

region-wide common operational picture (COP) to all users on<br />

the network<br />

l Industry Standard Interfaces – IP-based tactical networking<br />

extends the distribution of data and command and control to<br />

any echelon<br />

l Simple Network Management – An intuitive graphical user<br />

interface is used for monitoring the network‘s status and for<br />

managing and controlling its operation<br />

l Deployability – The system can be transported to remote<br />

locations by land, sea, or air


<strong>WTACS</strong> is designed to be deployed with<br />

mobile headquarters elements<br />

5


low-risk solution<br />

<strong>WTACS</strong> system equipment is ready for delivery<br />

A<br />

standard <strong>WTACS</strong> system is suitable for the deployment<br />

of a corps-sized element organized with two divisions<br />

(and three brigades per division). The system includes the<br />

following communications nodes:<br />

l Two Trunk nodes<br />

l Four Extension nodes<br />

l Twelve Access nodes<br />

l Twenty-four Radio nodes<br />

This configuration is very flexible, as additional equipment sets<br />

can be provided at each echelon, depending on organizational<br />

and mission needs. Additional nodes also can be integrated into<br />

the system, either at purchase or as a subsequent upgrade.<br />

The standard system can be delivered within six months. As<br />

shown on the facing page, delivery is gated by the availability<br />

of long-lead procurement items. If customization is required, a<br />

more typical schedule would call for delivery within six to nine<br />

months. <strong>Harris</strong> will work with every customer to provide them<br />

with the appropriate system, without the need for long hardware<br />

or software development cycles.<br />

Typical customizations include changes in the type and/or<br />

number of nodes. The <strong>WTACS</strong> system also can be provided with<br />

a network-based video recorder to capture all network video<br />

streams and store them at a central operations center. The video<br />

can be archived for later retrieval, and multiple users can access<br />

the video archive (or live video streams) from the server.<br />

Our ability to readily customize the packaged system is due to<br />

three factors:<br />

l Systems Expertise: <strong>Harris</strong> has extensive experience<br />

developing custom system solutions that utilize “best in class”<br />

products.<br />

l Open Architecture: The data is converted to IP packets as<br />

soon as possible for seamless delivery over a variety of <strong>Harris</strong><br />

and commercial systems, eliminating “stovepipes.”<br />

l Use of Standard Interfaces: Standard interfaces are used<br />

to support the widest variety of products and to ensure that<br />

upgrades and product improvements can be readily inserted.<br />

As with all of the <strong>Harris</strong> packaged system offerings, the <strong>WTACS</strong><br />

System can be easily incorporated into the <strong>Harris</strong> Integrated<br />

Tactical Area <strong>Communications</strong> System (ITACS), which is an<br />

IP-based suite of communications vehicles, shelters, and<br />

equipment. ITACS links the soldiers and commanders at the<br />

tactical edge to commanders at all levels of the organization.


3<br />

1 2 MONTHS<br />

Kit<br />

Integration<br />

10 days<br />

Shipping<br />

10 days<br />

Order<br />

Received<br />

Equipment<br />

Procurement<br />

60 days<br />

Kit<br />

Integration<br />

15 days<br />

Acceptance<br />

Testing<br />

15 days<br />

Installation<br />

5 days<br />

Training<br />

5 days<br />

Delivery<br />

Complete<br />

4<br />

1 2 3 MONTHS<br />

Shipping<br />

10 days<br />

Site<br />

Acceptance<br />

Testing<br />

10 days<br />

Order<br />

Received<br />

Equipment<br />

Procurement<br />

2 months<br />

Equipment<br />

Integration<br />

1 month<br />

Acceptance<br />

Testing<br />

1 month<br />

Shipping<br />

1 month<br />

Delivery<br />

Complete<br />

6<br />

1 2 3 4 5 MONTHS<br />

Typical Six-Month Delivery Schedule<br />

Low-Risk System Characteristics:<br />

l Pre-engineered system implementation<br />

l Integration risks are eliminated<br />

l Standard interfaces and protocols ease incorporation Equipment of future enhancements<br />

Procurement<br />

l Leverages <strong>Harris</strong> Falcon III ® radio technology 60 days<br />

Kit<br />

Order<br />

Integration<br />

15 days<br />

Received l Expandable, accommodating new teams and echelons, as required<br />

l 6-9 months delivery, depending on modifications<br />

Acceptance<br />

Testing<br />

15 days<br />

Installation<br />

10 days<br />

Training<br />

1 month<br />

Training<br />

5 days<br />

4<br />

1 2 3 MONTHS<br />

Delivery<br />

Complete<br />

Shipping<br />

Site<br />

Acceptance<br />

7


System Description<br />

The <strong>WTACS</strong> layered architecture<br />

supports plug-and-play<br />

radio operation<br />

CORPS TACTICAL<br />

The Wideband Tactical Area <strong>Communications</strong> System (<strong>WTACS</strong>)<br />

architecture supports high-speed communications, connecting<br />

deployed commanders and national command authorities into a<br />

seamless, adaptive network.<br />

<strong>WTACS</strong> implements a high-speed voice and data backbone utilizing the<br />

<strong>Harris</strong> <strong>RF</strong>-7800W High Capacity Line-of-Sight (HCLOS) radio. Combat Net<br />

Radios such as the <strong>Harris</strong> <strong>RF</strong>-7800M Multiband Networking Radios can be<br />

connected to the <strong>WTACS</strong> backbone at Access nodes. This allows data from<br />

mobile forces to be disseminated across the backbone as appropriate. The<br />

standard <strong>WTACS</strong> system includes Trunk, Extension, Access, and Radio nodes,<br />

as described below.<br />

National<br />

<strong>Communications</strong><br />

Infrastructure<br />

Tactical Fiber<br />

HCLOS<br />

Trunk Node<br />

Extension Node<br />

Access Node<br />

Radio Node<br />

CORPS AUX HQ<br />

T TRUNK NODES (QTY: 2)<br />

Trunk nodes are large central nodes that are able to connect to<br />

the other nodes (Extension, Access, and Radio), as well as to other<br />

assets—such as national telephone and network infrastructures—<br />

via tactical fiber, Ethernet or E1. The Trunk node will typically be<br />

deployed at corps level as a redundant pair: one forward and one rear.<br />

The Trunk node includes the following major equipment:<br />

EQUIPMENT<br />

Fiber Optic Patch Panel<br />

Media Converter<br />

E1-SM Fiber Interface<br />

PoE Switch<br />

IP Router<br />

TDM-over-IP<br />

Call Manager<br />

KVM Pullout<br />

Network Management Server<br />

Vehicle Signal Entry Panel SEP<br />

Tactical Fiber, 500 meters<br />

CAPABILITIES<br />

l Shelter mounted, IP-based switch<br />

and service node<br />

l Routes voice, data, and video<br />

among up to 10 tactical<br />

fiber links<br />

l Provides service for 200<br />

(upgradable to 1,000) phone lines<br />

l Supports legacy telecom voice<br />

circuits passed over the IP<br />

network<br />

l Provides access to existing<br />

commercial network<br />

X EXTENSION NODES (QTY: 4)<br />

Extension nodes are designed to extend the Tactical Wide Area<br />

Network (TWAN), and thus expand coverage. The Extension node<br />

provides up to eight tactical fiber links to extend radio links and<br />

provide service points for forward-deploying units. As units move<br />

forward, they can plug in—either via a direct fiber or remote radio<br />

link—and access the network and services. The integrated IP routing<br />

capabilities of the Extension nodes provide survivable and redundant<br />

path capabilities. When deployed in a mesh network topology, creating<br />

multiple paths, the loss of a single path does not adversely affect<br />

mission capability. Traffic can be re-routed around the lost link, or<br />

node, and still provide the necessary access to the commanders in the<br />

field. Each Extension node includes:<br />

EQUIPMENT<br />

Fiber Optic Patch Panel<br />

10-Slot Media Converter<br />

PoE Switch<br />

IP Router<br />

Vehicle Signal Entry Panel SEP<br />

12U Rack<br />

Tactical Fiber, 500 meters<br />

<strong>RF</strong>-7600P-WB001 Wideband Tactical Ar<br />

CAPABILITIES<br />

l Shelter mounted, IP-based switch<br />

l Routes voice, data, and video<br />

among up to 8 tactical fiber links<br />

l Provides clean, redundant,<br />

survivable power via wide-range<br />

AC or DC


EXAMPLE DEPLOYMENT<br />

DIVISION HQ<br />

HQ<br />

35 km+<br />

50 Mbps +<br />

DIVISION AUX HQ<br />

BRIGADE HQ<br />

ea <strong>Communications</strong> System Equipment<br />

A ACCESS NODES (QTY: 12)<br />

Access nodes provide headquarters and user access (client access)<br />

to the <strong>WTACS</strong> system. They are transit-cased subsystems designed<br />

to be linked via tactical single-mode fiber to other network<br />

assets such as Trunk or Radio nodes; this allows for kilometers<br />

of remotablity.<br />

Unlike Trunk nodes, Access nodes are deployed throughout the<br />

area, typically at each headquarters and headquarters element,<br />

and provide local network and phone access as well as interfaces<br />

for legacy telecom assets.<br />

Access nodes include the following equipment:<br />

EQUIPMENT<br />

Network Switch<br />

Ethernet Interface<br />

Telephone Interface<br />

E-1 TDM Interface<br />

Tactical Fiber Interface<br />

Tactical Fiber, 500 meters<br />

CAPABILITIES<br />

l Rugged, quickly deployable,<br />

transit-cased system<br />

l Provides command post and<br />

headquarters with C2/C4ISR<br />

access to the tactical network<br />

R RADIO NODES (QTY: 24)<br />

Radio nodes are the terrestrial wireless links which form the<br />

backbone of the TWAN. The Radio node is a quickly-deployable,<br />

transit-cased subsystem based on the <strong>RF</strong>-7800W HCLOS radio,<br />

operating in the 4.4 to 5.0 GHz range. In good line-of-sight<br />

conditions, the Radio node is easily capable of providing 35 km<br />

or more of high-bandwidth throughput with aggregate data rates<br />

exceeding 50 Mbps. If additional transmission range is required, an<br />

optional power amplifier is available.<br />

The entire node can be powered via wide-range AC or DC sources.<br />

Masts and antennas can be ideally placed while maintaining the<br />

security of the node assets, as the radio can be remotely operated<br />

over two kilometers of tactical single-mode fiber. An auto-aligning<br />

antenna is also available. Each Radio node includes:<br />

EQUIPMENT<br />

<strong>RF</strong>-7800W HCLOS Radio<br />

<strong>RF</strong>-7800W-NIU Network<br />

Interface Unit<br />

<strong>RF</strong>-7800W-CLAAS Automated<br />

Antenna Alignment System<br />

(Optional)<br />

<strong>RF</strong>-7800W-PA440 Power Amplifier<br />

(Optional)<br />

CAPABILITIES<br />

l Rugged, remotable, low power,<br />

high capacity line-of-sight radio<br />

package<br />

l Provides IP digital data<br />

communications at rates<br />

exceeding 50 Mbps and ranges<br />

exceeding 35 km<br />

9


ENABLING TECHNOLOGIES<br />

Wideband tactical radios provide simultaneous<br />

voice, video, and situational awareness<br />

High Capacity Line-of-Sight Radio<br />

The <strong>Harris</strong> <strong>RF</strong>-7800W High Capacity Line-of-Sight (HCLOS) radio<br />

is a new generation microwave radio. Its small size and weight<br />

(2.5 kg / 5.5 lbs) make it ideal for tactical deployments to the<br />

company level, where traditional, heavy microwave and relay<br />

systems have been too cumbersome to be useful. The <strong>RF</strong>-7800W<br />

is a truly IP-based platform, allowing any IP application to utilize<br />

its broadband speed and connectivity. Its open architecture allows<br />

users to easily switch from point-to-point (PTP) or point-tomultipoint<br />

(PMP) deployments with minor configuration changes.<br />

Extending Internet service and broadband connectivity to the<br />

company level enables forward commanders to make better<br />

tactical decisions. It allows them to access the information they<br />

need—when they need it.<br />

Network Interface Unit<br />

The <strong>Harris</strong> <strong>RF</strong>-7800W-IU100 Network Interface Unit (NIU) can<br />

provide the power requirements and meet the interface needs<br />

of one or two HCLOS radio units. With wide-range AC and<br />

DC voltage inputs, the NIU supports radio deployment to<br />

any location.<br />

To deploy critical, high-capacity IP networks as quickly as possible,<br />

the NIU has integrated signal strength displays for two HCLOS<br />

radios, which facilitates antenna aiming. Front panel access for<br />

LAN connections allows immediate interface to wired networks.<br />

The NIU supports point-to-point radio, point-to-multipoint radio,<br />

or retransmission configurations with simple toggle switch<br />

selection.<br />

The <strong>RF</strong>-7800W-IU100 is designed for both fixed and mobile<br />

environments, and is available with rack, transit case, or shock<br />

mounts, as needed.<br />

The <strong>RF</strong>-7800W is a secure, High Capacity Line-of-Sight (HCLOS)<br />

microwave radio<br />

The <strong>RF</strong>-7800W-IU100 Network Interface Unit provides the power<br />

and interface requirements of the HCLOS radios


High Capacity Line-of-Sight Radio (HCLOS) <strong>RF</strong>-7800W<br />

Features<br />

Nato Band IV Frequency<br />

Operation<br />

Two Configurable Operating<br />

Modes<br />

High Data Rates<br />

Spectrum Flexibility<br />

Security<br />

Military-Grade Technology<br />

Benefits<br />

Allows for NATO and Public Safety interoperability by supporting the full NATO<br />

Band IV (4.4 - 5.0 GHz) as well as the Public Safety Band (4.94 - 4.99 GHz)<br />

Supports IP traffic by implementing both point-to-point (PTP) and<br />

point-to-multipoint (PMP) modes of operation<br />

Supports high data rate applications such as video transfer by enabling<br />

80 Mbps (PTP) and 40 Mbps (PMP) aggregate, on-air data rates<br />

Flexible frequency and spectrum management including channel bandwidths of<br />

5, 10, 20, and 40 MHz (PTP only) with a channel step size of 1 MHz<br />

Supports secure communications by implementing FIPS 197 Approved<br />

256-bit AES data encryption, as well as FIPS 140-2 Level 2 certification<br />

Designed for reliable use in the harshest outdoor conditions<br />

Network Interface Unit (NIU) <strong>RF</strong>-7800W-IU100<br />

Features<br />

AC and DC Power Inputs<br />

Front Panel Connections<br />

Benefits<br />

Support for 120V AC, 240V AC, and DC input enables deployment in a wide<br />

variety of environments<br />

Allows the system operator to quickly connect and configure the system<br />

11


service offering<br />

After-sales service supports mission-critical<br />

systems worldwide<br />

<strong>Harris</strong> has earned a worldwide reputation as the low-risk<br />

vendor of choice for tactical radios and systems. The<br />

<strong>WTACS</strong> system leverages the program management<br />

principles and practices used in our custom development<br />

programs. Our responsive program management team and<br />

customer service organization will deliver and support a highly<br />

capable wideband communications system.<br />

An agile manufacturing process allows <strong>Harris</strong> to modify the<br />

build schedule and adapt our factory’s output to meet customer<br />

demands, providing accelerated delivery when required. The <strong>Harris</strong><br />

factory is one of the highest-volume defense communications<br />

manufacturing facilities in the world. <strong>Harris</strong> has the commitment<br />

and capability to deliver, with 99 percent of our international<br />

programs rated by our customers as either meeting or exceeding<br />

expectations.<br />

Unlike many other companies, <strong>Harris</strong> has “boots on the ground”<br />

experience, supporting our products from initial fielding to<br />

obsolescence. <strong>Harris</strong> still provides support to our customers<br />

for systems which have been deployed for over 20 years. The<br />

company is absolutely committed to customer satisfaction—and<br />

that is why our customers rate <strong>Harris</strong> an average of two times<br />

higher than our nearest competitor in our annual customer<br />

satisfaction survey.<br />

<strong>Harris</strong> has extensive experience in providing logistics and<br />

sustainment support throughout the world and is a proven<br />

provider of advanced radio, sensor, and integrated systems to<br />

customers in over 150 countries. <strong>Harris</strong> has developed highly<br />

successful processes for fielding, maintaining, supporting,<br />

repairing, and upgrading equipment, no matter where it is<br />

deployed in the world.<br />

Many employees in our product and technical service departments<br />

have prior military experience, and establish a close, personal bond<br />

with our customers. In addition to this personal level of support, we<br />

have two highly successful formal channels which include classic<br />

telephone and email support as well as web-based services. Our<br />

Premier website (https://premier.harris.com/rfcomm/) offers<br />

customized access to:<br />

l Computer-based training courses<br />

l Manuals<br />

l Frequently asked questions<br />

l Department contact information<br />

l Application notes<br />

l Purchase of accessories and ancillaries<br />

Additional capabilities include:<br />

l Downloading and tracking software upgrades<br />

l Warranty and maintenance support, including receiving RMA<br />

numbers and tracking status of returned goods<br />

System training is another important consideration. If the user<br />

cannot adequately deploy and operate the system, it will likely sit<br />

on a shelf or in a warehouse, unused.<br />

<strong>Harris</strong> trains approximately 5,000 students per year on the<br />

installation, operation, and maintenance of our equipment and<br />

systems. This training occurs in formal classrooms at <strong>Harris</strong><br />

facilities, at customer locations, and in the field. Our students (our<br />

customers) routinely rate the training they receive as “meeting or<br />

exceeding expectations.”


The <strong>Harris</strong> <strong>WTACS</strong> system provides economic<br />

benefits over its entire life cycle:<br />

Low Risk – Our customer knowledge, program management,<br />

technical expertise, and world-class customer support serve to<br />

reduce fielding risk.<br />

High Performance – The open architecture design allows<br />

the <strong>Harris</strong> <strong>WTACS</strong> system solution to capitalize on technology<br />

refresh of components, enabling customers to maximize the value<br />

of their investments over an extended time period.<br />

System Sustainment and Supportability – Sustainment issues<br />

are reduced by the use of rugged military equipment (with existing<br />

training and ILS packages) and the availability<br />

of <strong>Harris</strong> field service representatives.<br />

Life-cycle costs are reduced by:<br />

l Use of common equipment and software applications<br />

l 24/7 support capabilities<br />

l Available in-country training and training material<br />

l Common equipment interfaces and programming<br />

l Availability of installation and maintenance by in-country<br />

partners<br />

l Availability of extended warranties beyond the standard<br />

12 months<br />

l Low-cost upgrade paths<br />

13


proven performance<br />

<strong>Harris</strong> supplies and services products in over<br />

150 countries worldwide<br />

Millions of people and hundreds of government agencies<br />

throughout the world rely on assured communications ®<br />

solutions from <strong>Harris</strong> to deliver critical information to the<br />

right place at the right time. They know there is too much riding<br />

on the outcome to risk anything less. What sets <strong>Harris</strong> apart is our<br />

depth of expertise, breadth of experience, and focus on providing<br />

the most advanced products, systems, and services that meet or<br />

exceed the requirements of our customers.<br />

<strong>Harris</strong> is one of the only companies in the world specializing in<br />

advanced technology for capturing, aggregating, distributing,<br />

and analyzing the full breadth of modern communications media,<br />

including voice, data, video, and imaging. We use this unique<br />

capability to provide systems and networks for customers in<br />

defense, intelligence, government, public safety, healthcare,<br />

broadcast, and energy markets.<br />

<strong>Harris</strong> <strong>RF</strong> <strong>Communications</strong> Division (<strong>RF</strong>CD) is the leading supplier<br />

of tactical, secure voice and data communications products,<br />

systems, and networks to military, government, and commercial<br />

organizations worldwide. Over 50 years of international<br />

experience is leveraged into the design and deployment of <strong>Harris</strong><br />

<strong>RF</strong>CD’s packaged C4ISR system solutions.<br />

The <strong>WTACS</strong> system is one more example of <strong>Harris</strong> responding to<br />

the needs of its customers.<br />

<strong>Harris</strong> has internationally<br />

acclaimed products which<br />

have left everyone else in<br />

the dust. l International Customer<br />

I firmly believe that <strong>Harris</strong> <strong>RF</strong><br />

<strong>Communications</strong> really listens<br />

to their customer base and lives<br />

by the creed: the customer is<br />

king. I truly feel that sense of<br />

partnership with <strong>Harris</strong>, and<br />

I’ve been dealing with <strong>Harris</strong><br />

for years now. l NATO Staff Member


Always connected. Never alone.<br />

<strong>RF</strong>CD Headquarters and Manufacturing<br />

Regional Hubs<br />

<strong>Harris</strong> Offices<br />

<strong>Harris</strong> Partners<br />

<strong>Harris</strong> Falcon ® Customers<br />

Our proven solutions provide:<br />

l Voice, data, and video where it’s needed, when it’s needed<br />

l Cost effectiveness over the life cycle of the system<br />

• No long, costly development cycle<br />

• Unsurpassed in-country support during and after delivery<br />

l Scalability and growth options<br />

l Configurable solution sets<br />

l On-time delivery of quality systems<br />

15


the harris difference<br />

As your partner, <strong>Harris</strong> is committed to your success<br />

<strong>Harris</strong> Corporation welcomes the opportunity to discuss the<br />

<strong>WTACS</strong> system in more detail, and how it can be applied<br />

to your missions and applications.<br />

We believe that our packaged systems provide a significant value<br />

to you, our customer, in the following ways:<br />

l The systems are available now, eliminating long and expensive<br />

development and procurement cycles.<br />

l The use of the latest wideband Falcon III ® tactical radios<br />

supports new operational capabilities, such as live tactical<br />

video and situational awareness, that have not previously<br />

been possible.<br />

l Falcon III software-defined radio technology uses open<br />

architectures and standard interfaces, allowing the system to<br />

incorporate new capabilities and stave off obsolescence.<br />

l Pre-engineered system designs emphasize commonality of<br />

equipment and resources to reduce life-cycle sustainment costs<br />

such as training, sparing, and maintenance.<br />

l <strong>Harris</strong> systems engineers and in-country partners can readily<br />

customize the solution, as required.<br />

l The systems are supported by our world-class customer service<br />

organization that operates in every part of the world and is<br />

second to none.<br />

<strong>Harris</strong> Corporation is a $5 billion (USD) international<br />

communications systems company serving government and<br />

commercial markets in more than 150 countries. We are confident<br />

that our packaged C4ISR system solutions represent the best<br />

value with the lowest schedule, cost, and technical risks for<br />

meeting your complex operational challenges.<br />

Our solutions leverage:<br />

l Falcon III ® wideband radio technology<br />

l Open standards and interfaces<br />

l Focused program teams<br />

l Over 50 years experience providing state-of-the-art<br />

military systems<br />

l Product service teams that deploy to our customer<br />

l Over 7,000 engineers and scientists throughout the<br />

corporation


A secure communications link—anytime, anywhere<br />

17


<strong>RF</strong> <strong>Communications</strong> Division | 1680 University Avenue | Rochester, NY USA 14610<br />

www.harris.com | 1-800-4-HARRIS | Telephone 585-244-5830<br />

This information was approved for publishing per the ITAR as “Basic Marketing Information of Defense Articles” or as “Advertising Printed Matter” per the EAR.<br />

Specifications are subject to change without notice. © 2011 <strong>Harris</strong> Corporation 3/11 ES-102A

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!