Syllabus/Schedule - Berkeley Expert Systems Technology Lab

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Read: “Get Inside the Lives of Your Customers” Individual Assignment Due: Working with your team, find products that compete with or serve a similar purpose to the one your project team is developing. Cordinating with your team, each member should interview a potential or current user of the product about what they like and dislike about the product. This interview can be done very informally in 5-10 minutes. Record what your interviewee says and interpret the data in terms of customer needs as described in Chapter 4. Pay particular attention to the guidelines provided for translating customer statements into needs statements. Prepare a one-page summary of what you have learned about the interview process. Submit both the record and interpretation of customer needs and your page of lessons learned to the assignments tab under customer interview. Also upload the interview to your project website. 9 M 3/15 Concept Development: Translating the Voice of the Customer (Creating Imperatives) In this class we will move a little ahead of where your project should be to introduce you to the next step of the process – translating customer and user needs information into specifications and imperatives. We’ll introduce the basic concepts of generating specifications and imperatives, and then have you do some exercises with your project data on Wednesday to play with the concepts. Read Ch. 5: Product Specifications Read: “Turn Customer Input into Innovation” Project Deliverables Due: Mission statement, customer user needs assessment plan, project plan 10 W 3/17 The Role of Industrial Design This class will look role of industrial design, user interaction and ergonomics in the design process. Bring to class (physical product or visual image) one example of what you think is a well designed product/feature and one of a badly designed product/feature. Read Ch. 10: Industrial Design Read: “Innovation as a Learning Process: Embedding Design Thinking” (on bSpace) Individual Assignment Due: Good design, bad design examples for class exercise 11 M 3/22 Concept Development: Concept Generation Agogino will give lecture live at KAUST. This class session will focus on brainstorming and “ideation” techniques used by new product development teams to generate product ideas from their understanding of customer wants and needs and of the available technologies. We will use in class exercises to help you move from your individual concept ideas to team ones. Read Ch. 6: Concept Generation Read: “Creative Thinking Techniques” (http://www.virtualsalt.com/crebook2.htm) Individual Assignment Due: Each team member is to generate 20 concepts and post to your website and bring to class. Project Deliverables Due: Upload metaphors and team concepts generated during in-class studio. 12 W 3/24 Peer Review on mission, user needs. Agogino will give lecture live at KAUST. The date of this peer review may change to accommodate visit schedule. Project Deliverables Due: Updated mission statement, customer/user needs analysis, and short discussion of the process you used, lessons learned, and any observations you have about your team. Prepare 10 min. team presentation for class. 3/27 Spring Break 3/29 Spring Break 13 M 4/5 Concept Development: Considering Product Architecture 4
Product architectures and product platforms can be used to reduce costs and increase personalization and variation in product lines. Read Ch. 9: Product Architecture Project Deliverables Due: Prioritized list of top 5 needs. Summarize lessons learned. In-class project exercise: Generating imperatives, design principles and specifications 14 W 4/7 Concept Development: Concept Selection and Decision Making Concept screening, concept selection and other decision-analytic methods will be covered. You will perform an in-class exercise with your team, buiding on the individual assignment due today. Read Ch. 7: Concept Selection Individual Assignment: Using your team’s top 5 user needs, individually rank your concepts using concept scoring and selection. Bring to class to share with your team. 15 M 4/12 Testing and Refinement: Low Fidelity Prototyping and Concept Testing Overview The class will now move to developing prototypes for communicating and testing your design concepts. Read Ch. 8: Concept Testing Project Deliverables Due: Top three concepts to use for developing early prototypes. Summarize lessons learned. 16 W 4/14 Testing and Refinement: High Fidelity Prototyping High fidelity prototyping technologies include machined models of wood or soft metals, solid models, multimedia, or layered manufacturing (e.g., FDM – Fused Deposition Modeling). Examples will be shown in class. Read Ch. 12: Prototyping TBA Special Animation Evaluation <strong>Lab</strong> (Catherine Newman) Individual Assignment Due: Evaluate Solid Modeling Animations (may be done during class) 17 M 4/19 Peer Review: Midterm Tradeshow on User Needs and Concept Testing Individual Assignment Due: Complete the on-line peer review and team assessment survey as per instructions on bSpace. This can be completed by 5:00 pm Tuesday, April 20. Project Deliverables Due: Updated mission statement, customer/user needs data, concepts and early prototypes. Summarize lessons learned. Be prepared to show these in a minitradeshow format. Submit the slides to your project folder no later than 5 p.m. on Sunday, April 18. Session objectives: • Update your classmates as to progress on your product development effort. • Make the first “public” presentation of your “proof-of-concept ideas”. • Gather feedback from classmates on your concept design and mockups. For this session: 1. Prepare a 6-SLIDE summary of your: • Project title and team members • Mission statement 5
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Syllabus/Schedule - Berkeley Expert Systems Technology Lab

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