SQDC Board Standard Work (Example) - TBM Consulting Group
SQDC Board Standard Work (Example) - TBM Consulting Group
SQDC Board Standard Work (Example) - TBM Consulting Group
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<strong>SQDC</strong> <strong>Board</strong> <strong>Standard</strong> <strong>Work</strong> (<strong>Example</strong>)<br />
1. Introduction<br />
a. The purpose of the standard work is to define the use and maintenance of work cell <strong>SQDC</strong> boards.<br />
b. The <strong>SQDC</strong> board is a visual display of quantified, measured data of daily work cell performance.<br />
c. The <strong>SQDC</strong> <strong>Board</strong> will be reviewed weekly by the management staff. This review will be hosted by the team<br />
leader currently on duty, take no more than 5 minutes, and will take place at the <strong>SQDC</strong> <strong>Board</strong>.<br />
2. Metrics Definitions<br />
a. Safety – The safety cross will be updated daily with incidences. 5S Audits will be conducted once every 2 weeks<br />
with the audit Score Sheets posted upon completion of the 5S audits. The 5S audit scores will be tracked on an<br />
annual tracking sheet.<br />
b. Quality – Quality measures that support plant objectives will be measured and posted on a daily and monthly<br />
basis.<br />
c. Delivery – Delivery metrics specific to the given work area will be measured and posted on a daily and monthly<br />
basis.<br />
d. Cost – Cost metrics specific to the given work area will be measured and posted on a daily and monthly basis.<br />
3. Metric Targets<br />
a. Targets (goals) for each attribute are listed on the <strong>SQDC</strong> <strong>Board</strong> charts. Root cause analysis and problem<br />
solving will be performed as described below for failure to achieve target.<br />
4. Metric Scoreboard<br />
a. Guidelines posted on <strong>SQDC</strong> <strong>Board</strong>.<br />
b. Each graph will include the name of its owner.<br />
c. Target line – identified as a RED line on the metric graph.<br />
d. Meets target and no safety incident – use green marker.<br />
e. Fails target or recordable incident – use red marker.<br />
f. Near miss on the safety cross will be recorded with a yellow marker.<br />
5. <strong>Board</strong> Maintenance<br />
a. The board will be updated daily by the designated owner prior to team meeting.<br />
b. When any metric falls below target for three consecutive days the metric owner will record the problem on the<br />
Kaizen Newspaper. The owner will assess the scope of the problem and for those problems that are within the<br />
control of the team the owner will gather necessary support associates and take appropriate corrective action<br />
and record the actions taken on the Kaizen Newspaper. For problems falling outside the control of the team the<br />
owner will initiate a CAR, record the CAR# on the Kaizen Newspaper, and place a copy of the CAR behind the<br />
Kaizen Newspaper. When the CAR is complete that Kaizen Newspaper will be closed out.<br />
c. If an appropriate corrective action can not be found or the proposed action fails and negatively impacts<br />
production, the issue should be addressed by the department manager and other appropriate members of<br />
management team with action items assigned to be completed as agreed.<br />
d. All team members of the work cell (including back ups) will be responsible for and held accountable for achieving<br />
the targeted metrics.<br />
e. All team members of the work cell (including back ups) will participate in the training exercises to understand the<br />
<strong>SQDC</strong> <strong>Board</strong>, in the maintenance of the <strong>SQDC</strong> <strong>Board</strong> metrics, and in the root cause analysis/ improvement<br />
process.<br />
f. Daily startup meetings conducted by team leaders will be held at each <strong>SQDC</strong> board, the meeting will review the<br />
previous day’s results and current day’s expectations.<br />
g. Metric tracking and improvements will be monitored by the management team.<br />
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