The Telephone Consumer Protection Act - Reed Smith
The Telephone Consumer Protection Act - Reed Smith
The Telephone Consumer Protection Act - Reed Smith
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What We’re Up Against<br />
• Along with FTC’s <strong>Telephone</strong> Sales Rule (“TSR”), TCPA is wildly<br />
popular with consumers<br />
• Congress knows it; the FCC knows it<br />
• And the numbers prove it<br />
• TCPA-related complaints constitute by far the majority of all consumer<br />
complaints to the FCC<br />
• FCC’s 5/9/13 Report of 4th Q 2012 Inquiries and Informal Complaints:<br />
• 36,230 out of 38,428 wireline complaints (94%)<br />
• 23,965 out of 30,090 wireless complaints (80%)
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