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Global Training – The finest automotive learning.<br />

e-Learning – New Generation<br />

Compact Cars: A-Class


Our range of training sessions for your introduction to the<br />

New Generation<br />

General information<br />

“Serious game“<br />

• Course number: S0168E<br />

• Costs: Once only per participant:<br />

59 euros<br />

• Structure: e-learning module<br />

consisting of four submodules.<br />

• Total duration: approx. 60 minutes.<br />

At the outset, you need about 5<br />

minutes to become acquainted<br />

with the new layout and operation.<br />

Then, you will be “learning“ for<br />

four times approx. 10–15 minutes.<br />

In this way participants receive<br />

the initial information up to four<br />

months before the sales release.<br />

Participants take on the role of journalists<br />

seeking information about the<br />

new A-Class. Bit by bit they work<br />

through the content and receive information<br />

from their contact persons<br />

(photographer, chief editor, ...) about<br />

the A-Class, through to the first<br />

pictures at the presentation of the<br />

A-Class at the Geneva Motor Show.<br />

This takes place as close as possible<br />

in time to the actual Geneva Motor<br />

Show. Participants sit at their virtual<br />

desks where they receive information<br />

• Final test: Once all four submodules<br />

have been released there is a final<br />

test which tests topics contained in<br />

all submodules.<br />

• Mobile version: From the second<br />

module (08.03.2012 in German)<br />

there is the option of working<br />

through the e-learning on a tablet<br />

PC. The test can only be taken on<br />

a PC/notebook. The PC variant<br />

includes additional functions.<br />

on their PCs and mobile end devices<br />

as well as hints from their contact<br />

persons. At the end, participants<br />

have full note books containing information<br />

which provides reference<br />

material for them. The note book can<br />

be printed out. Furthermore, a media<br />

gallery with photographs and films<br />

about the new A-Class can be called<br />

up.<br />

Methods/objectives<br />

• Continuous learning (four parts)<br />

• Stimulating curiosity<br />

• Information and pictures<br />

• Almost like playing – familiarisation<br />

with new media which are also<br />

used by the target group (NGCC)<br />

The provision of content (media<br />

gallery) for real smartphones<br />

encourages participants to come to<br />

grips with the target group media in<br />

their everyday routine. Participants<br />

are prepared for the EuroTraining.<br />

Evaluation of learning success<br />

through final test.


The content of the staggered e-training sessions<br />

Supporting Systems Release 1: 23.02.2012<br />

Learning objective: introduction to the new e-training concept, importance of the A-Class,<br />

being able to understand the Collision Prevention Assist and to impart the system<br />

benefits in typical traffic situations<br />

Contents:<br />

• Function overview<br />

• Distance warning<br />

• Collision warning<br />

• Brake support (Adaptive Brake Assist)<br />

• Reaction test<br />

• Practical benefits<br />

• Interaction of CPA and DISTRONIC PLUS<br />

Design Release 2: 08.03.2012<br />

Learning objective: getting to know the design philosophy and styling of the new A-Class<br />

Contents:<br />

• Concept comparison<br />

Departure from the BR 169 concept<br />

Supplementation and differentiation to the BR 246<br />

Implementation of the design vision of the concept car<br />

• Design idiom and design features, exterior<br />

• Design idiom and design features, interior<br />

• Sportiness<br />

• Individualisation<br />

Customer Groups Release 3: 23.04.2012<br />

Learning objective: behavioural training for the generation and approach of new<br />

customer target groups<br />

Contents:<br />

• Product positioning BR 176<br />

• Characterization of the new target group:<br />

(post-)modern, young, innovative, urban, individual,<br />

design-orientated<br />

• Classification into the entire target group<br />

• Approach to target groups and consideration of<br />

their needs<br />

• Positioning and perception of the Mercedes-Benz<br />

brand in the context of the new A-Class<br />

Telematics Release 4: 21.05.2012<br />

Learning objective: obtaining an overview of the information, multimedia and<br />

communication systems offered in the new A-Class<br />

Contents:<br />

• Main points of the telematics product range<br />

Mercedes-Benz drive kit for the Apple® iPhone®<br />

Apple® iPhone® Interface plus<br />

COMAND Online (new functions, apps, internet)<br />

Driving Dynamics Release 4: 21.05.2012<br />

Learning objective: learning about all the properties and equipment of the dynamically<br />

enhanced NGCC generation of vehicles<br />

Contents:<br />

• Driving dynamics philosophy of the new A-Class<br />

More powerful engines<br />

Dynamic handling package<br />

• Sports variants A 250 Sport and A 220 CDI Sport<br />

• Describing and imparting the driving experience


<strong>Daimler</strong> AG, Stuttgart, Global Training GSP/OTI 0000 · 0000 · 01 01/0111 Printed in Federal Republic of Germany/Imprimé en République fédérale d’Allemagne

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