Warm Homes Evaluation Summary - Bradford Metropolitan District ...

BRADFORD AND DISTRICT WARM HOMES HEALTHY PEOPLE PROGRAMME EVALUATION SUMMARY
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Theme 5 – Flexibility, trust and goodwill
There was total commitment by partners to make the programme and
partnership work.
Goodwill from individuals, and between partners impacted on every aspect of
this programme.
Partners felt that the Council worked well, worked flexibly, with a real respect
for them and trust in what they were doing.
Processes used were designed to be as flexible as possible, whilst meeting the
Department of Health criteria. The Council managed the programme well.
The absence of unnecessary bureaucracy was welcomed by all.
Partners felt this allowed them to get on and provide the best and most
responsive service.
“I found that the team at the Council were excellent. It was very, very clear
and yet they allowed the autonomy to work out what we would do. We could
make our own professional judgement.”
A number of challenges were highlighted however:
There were no common systems for finance or outputs. As a result it is
not possible to give fully accurate simple figures for total services in the
evaluation report.
Some partners felt that they would have appreciated more guidance on
expectations, attending meetings, what data to collect and monitoring to
undertake, finance, and spend processes.
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Theme 6 – Effect of timescales
All respondents said the speed had been too fast and they would have liked
more time to plan.
There were occasions when existing bureaucracy within agencies got in the
way.
As a result, at times they felt it was a ‘leap of faith’ as to whether their plans
would work.
However the evaluation found that the speed may have had a beneficial impact on
the programme and helped the programme work well:
The speed resulted in the lack of unnecessary bureaucracy.
There was a focus on action not process; people just got on with doing the job
and delivering to vulnerable and needy people.
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“The partnership working was good, all set up really quickly. Sometimes you
can over-plan stuff. Working relationships in the area are really good and in
reality it all worked out in the end. I’d rather have that than have 6 months of
planning.”