The first event dedicated to Oman's power and water ... - IQPC.com

Under the Patronage of:
Officially supported by:
Ministry of Regional Municipalities
and Water Resources
Grand Hyatt Muscat, Oman
The first event dedicated to Oman’s power and water infrastructure development
Outstanding executive contributions providing essential insight:
H.E. Mohammed Abdullah Al-Mahrouqi
Chairman
Public Authority for
Electricity and Water (PAEW)
Speaker highlights include:
• John Cunneen, Executive Director and Member,
Authority for Electricity Regulation, Oman (AER)
• Dr. Saif Al Shaqsi, General Director, Directorate of Water
Resources Management, Ministry of Regional
Municipalities and Water Resources
• Andrew Rackham, Projects Adviser, Oman Power and
Water Procurement Company (OPWP)
• Abdullah Al Hashimi, General Manager of Projects,
HAYA Water
• Saif Al Sumry, Infrastructure Power System Manager,
Petroleum Development of Oman (PDO)
Karl Matacz
Chief Executive Officer
Electricity Holding Company (EHC)
Programme highlights include:
Bob Whitelaw
Chief Executive Officer
Oman Power and Water
Procurement Company (OPWP)
Sunday 22 May: Executive focus day dedicated to exploring
opportunities in renewable energy to meet increasing
demand for power and water
Wednesday 25 May: Choose between 2 full day essential
interactive workshops:
Workshop A: Asset management capability assessment
and roadmap implementation
Workshop B: The scope for further liberalisation of Oman’s
electricity and related water sector and development of the
IPP/IWPP models in GCC electricity markets
Silver Sponsors:
Associate Sponsors:
For more information or to register Tel: +971 4 364 2975 Fax: +971 4 363 1938 Email: enquiry@iqpc.ae Web: www.omanpowerandwater.com
Exhibitors:
Supported by:

Welcome to the Oman Power & Water Summit
Dear Colleague,
As Oman’s power and water requirements continue to rise every year, the government is
implementing a variety of measures to meet the demand of industry and the country’s
growing population.
In addition to increasing investment in generation capacity, upgrades and technological
improvements are also necessary to maximise the efficiency of power and water transmission
and distribution. The government’s decision to move away from publicly-owned generation and
transmission systems has resulted in a host of opportunities for the private sector to contribute
to the expansion of the Sultanate’s utilities industry for years to come.
The Oman Power & Water Summit will bring together senior representatives from ministries and
public authorities, power and water generation, transmission and distribution companies,
renewable energy specialists, international and local contractors, developers, consultants
and suppliers to discuss a variety of power and water related issues; from strategic planning and
priorities in securing power and water supplies for the future to the construction and upgrade of
efficient power and water networks.
This four-day summit will serve as a unique and timely forum for discussing the latest
developments in the industry, including the range of projects now under construction or set
to be implemented soon. Participants will benefit from high-level keynote presentations,
interactive panel sessions and case studies, as well as a full-day workshop on asset
management best practice and a focus day dedicated to renewable energy as a possible
solution to the nation’s growing energy needs.
Benefits of attending the Oman Power & Water Summit
• Review power and water demand forecast and upcoming projects
• Explore opportunities for future investment in Oman’s power and water sector
• Assess power generation and desalination resources required to meet fast-growing
energy demand
• Evaluate the privatisation process of generation, transmission and distribution networks
• Discuss the challenges in developing independent water and power projects
• Find out the latest developments and cost-effective technologies within the power and
water industry
• Appraise the potential of renewable energy as a solution to the nation’s growing
energy needs
• Learn about best practices to improve environmental compliance of existing and
new infrastructure
WHY OMAN?
The Omani government is engaged in an ambitious programme to cater for a fast-growing
utilities demand and is encouraging the private sector to contribute towards the estimated
$7.8bn worth of investment needed to bolster the nation’s power and water systems.
The Oman Power & Water Summit is the perfect opportunity to evaluate the government’s
strategy and discuss with key industry representatives the future of Oman’s power and
water sector.
Sincerely,
Symon Rubens C.J. Paul
Managing Director General Manager
IQPC Middle East Global Exhibitions
& Conferences LLC
www.omanpowerandwater.com

Focus day: Sunday 22 May 2011
Driving growth in renewable energy sources to diversify Oman’s energy mix
Executive focus day dedicated to exploring opportunities in alternative energy and emerging green technologies to meet increasing demand for power and water
IQPC’s focus days are unique opportunities to spend valuable time with industry experts. This dedicated agenda of presentations and discussions is extended to ensure that you will get to the heart
of one of the summit’s most critical issues and uncover practical information that is essential to your strategy for the development of the power and water industry in the Sultanate of Oman.
Experts from across the renewable energy industry will review the latest technology and solutions for efficient, cost-effective and environmentally-friendly generation and delivery of power and water.
This focus day will provide you with invaluable input on renewable energy sources as possible solutions to the nation’s growing energy needs.
Those who will benefit from this dedicated focus day include government and public authorities, power and water companies, renewable energy experts, developers, consultants,
contractors and material suppliers and manufacturers.
09:00 Chairman’s welcome address
John Cunneen, Executive Director and Member, Authority for Electricity Regulation,
Oman (AER) (Chairman, morning session)
Qais Al-Zakwani, Deputy Executive Director, Authority for Electricity Regulation,
Oman (AER) (Chairman, afternoon session)
09:10 Presenting the Authority for Electricity Regulation, Oman’s 2008 renewable energy study
• Reviewing the study’s background and findings
• Conclusions and recommendations
• Providing an update on the renewable energy activities in Oman
Qais Al-Zakwani, Deputy Executive Director, Authority for Electricity Regulation, Oman (AER)
09:30 Developing effective strategies and policies for sustaining growth in the solar
and wind energy markets
• Presenting PAEW’s initiatives for developing renewable energy in Oman
• Exploring innovative steps for implementing renewable energy as a sustainable
power source
• Identifying incentives to encourage solar and wind project initiatives
Sulaiman Salim Al Harrasi, Senior Manager for Renewable Energy and Technology,
Public Authority for Electricity and Water (PAEW)
10:00 Developing Oman’s first large scale solar project
• Reviewing the conclusions of the feasibility study - site selection and other criteria
® • Technology choices – technical and commercial criteria
• Monitoring and site data – aiding competition and ensuring competitive tariffs
Andrew Rackham, Projects Adviser, Oman Power and Water Procurement
Company (OPWP)
CASE STUDY
10:40 Morning refreshments and networking opportunity
11:10 Presenting Rural Areas Electricity Company (RAECO)’s renewable energy pilot projects
• Determining the status of RAECO’s six short-listed renewable energy pilot projects
• Enabling further implementation of renewable energy in remote rural areas
Hilal Al Ghaithi, Senior Regulatory Engineer, Authority for Electricity Regulation, Oman (AER)
Ahmed Said Al Harthy, Regulatory Compliance Manager, Rural Areas Electricity
Company (RAECO)
11:50 Lunch break and networking opportunity
13:30 Converting waste into a renewable energy source
• Developing a new strategic approach towards waste management in Oman
• Generating electricity from waste
• Assessing the capacity created for turning waste into energy
Marthinus Joubert, Waste Management Expert, Oman Environmental Services Holding
Company (OESHC)
14:00 Practical aspects of solar steam for Enhanced Oil Recovery (EOR): Main lessons
learnt from Petroleum Development Oman (PDO)
• Understanding the impact of location on any solar project
• Examining the criteria for selecting the right technology for a specific application
• Exploring the real cost of producing steam from solar energy, including main cost elements
and whether cost can be lowered to an acceptable level
Dr. Syham Bentouati, Technology Adviser, Petroleum Development of Oman (PDO)
14:30 Afternoon refreshments and networking opportunity
15:00 An academic perspective on renewable energy in Oman
• Assessing the potential of developing solar and wind energy
• Producing clean water with a minimal impact on the environment
• Identifying the challenges and opportunities facing renewable energy projects
Prof. Adel Gastli, Chairman, Renewable and Sustainable Energy Research Group
For more information or to register Tel: +971 4 364 2975
PANEL
DISCUSSION
(RASERG) and Professor, Department of Electrical and Computer Engineering, College of
Engineering, Sultan Qaboos University
Dr. Nabeel Al-Rawahi, Assistant Professor, Department of Mechanical and Industrial
Engineering, College of Engineering, Sultan Qaboos University
15:30 Exploring the latest perspectives on renewable and green alternatives
This is a dedicated session aimed at examining possible alternative solutions to Oman’s
growing energy needs. Discussion areas include:
• How can energy supply be optimised through green alternatives?
• What strategies could be implemented to tackle and reduce carbon dioxide emissions?
• What incentives could increase the share of renewables used for power generation?
• What are the latest technologies available for solar and wind projects?
ROUNDTABLE
DISCUSSION
16:30 End of focus day

Conference day one: Monday 23 May 2011
08:00 Registration and refreshments
09:00 Chairman’s welcome and opening remarks
Exploring future plans for the development of the power and water sector in Oman
09:10 Keynote: Exploring Oman’s government strategies and priorities in securing
power and water supplies for the future
• Securing provisions and developing safe and cost-effective power and water services
throughout the country
• Upgrading existing infrastructure and providing new power generation and water
capacity to cope with the growing demand for utilities
H.E. Mohammed Abdullah Al-Mahrouqi, Chairman, Public Authority for Electricity
and Water (PAEW)
09:30 Presenting the Electricity Holding Company’s strategic initiatives in developing
the power sector in Oman
• Highlighting the key ongoing and future development projects
• Supporting privatisation policies for the sector
• Encouraging private sector participation in electricity and water projects
Karl Matacz, Chief Executive Officer, Electricity Holding Company (EHC)
10:00 Gaining insight into Oman Power and Water Procurement Company’s
7-Year Statement (2011-2017)
• Assessing the demand for power and water in the Main Interconnected System (MIS)
and the Salalah System
• Identifying power and water desalination resource requirements and
investment opportunities
• Addressing potential fuel shortfall for power generation and water desalination
Alan Davies, Manager, Strategic Studies, Oman Power and Water Procurement
Company (OPWP)
10:30 Exhibition tour, morning refreshments and networking opportunity
Encouraging private sector participation and investment in Omani power and water industry
Bob Whitelaw, Chief Executive Officer, Oman Power and Water Procurement
Company (OPWP)
Eng. Zaher Khaled Sulaiman Al-Sulaimani, Director General of Projects,
Public Authority for Electricity and Water (PAEW)
Salim Talib Al Sheedi, Chief Executive Officer, Oman Society of Contractors
12:00 Exclusive one-to-one networking opportunity
Meet, network and exchange business cards with fellow delegates and speakers who
are grappling with similar power and water development issues and challenges. In this
revolutionary, quick-fire format, you can meet every single delegate and exchange best
practices. Make sure you bring a stack of business cards!
EXECUTIVE
EXCHANGE
12:45 Lunch break and networking opportunity
Meeting future water demand in Oman
14:00 Discussing the strategy for sustainable development, management and
conservation of water resources in Oman
• Developing an effective water resources strategy to satisfy future water consumption
• Enhancing water protection and water conservation
• Identifying opportunities to increase sustainable and economically-viable water resources
Dr. Saif Al Shaqsi, General Director, Directorate of Water Resources Management,
Ministry of Regional Municipalities and Water Resources (MRMWR)
14:30 Developing a world-class wastewater system across Muscat – the water reuse scheme
• Building and operating a world-class wastewater system
• Assessing water reuse opportunities and challenges
• Discussing the planning, design and construction of Muscat Governorate’s wastewater
infrastructure and identifying forthcoming tenders
Abdullah Al Hashimi, General Manager of Projects, HAYA Water
15:00 Implementing efficient Non-Revenue Water (NRW) strategy within PAEW
• Assessing the impact of NRW on PAEW’s water balance and investment plan
® • Reviewing technical, operational and asset management aspects of PAEW’s NRW strategy
• Using NRW as a catalyst project for PAEW’s efficiency improvement
Christophe Doublet, General Manager of Planning and Asset Management,
Public Authority for Electricity and Water (PAEW)
CASE
STUDY
15:30 Afternoon refreshments and networking opportunity
11:15 Determining government, contractor and financier expectations and objectives in
partnership agreements for power and water projects
• Investigating international experiences and choosing the right funding option for
projects: PPP, BOT, BOOT models
• Highlighting the advantages and disadvantages of these models for each stakeholder
• Stimulating private sector interest and participation in power and water
PANEL
DISCUSSION
infrastructure development
• Bringing in a strategic alliance partnership to manage water utility services
• Analysing the current legal and regulatory framework for public private partnerships
• Managing government expectations and ensuring private sector delivery
Fax: +971 4 363 1938 Email: enquiry@iqpc.ae
16:00 Enhancing urban water demand management: A strategy to deal with water scarcity
• Comparing domestic water consumption and pricing in Oman and around the world
• Assessing the effects of introducing wastewater charges in the water bill on water
demand in Muscat
• Subsidising domestic water and the subsequent effects on social groups
Dr. Slim Zekri, Associate Professor, Department of Natural Resource Economics,
Sultan Qaboos University
16:30 End of conference day one

Conference day two: Tuesday 24 May 2011
08:00 Registration and refreshments
09:00 Chairman’s welcome and opening remarks
Improving power system capacity and efficiency
09:10 Understanding economic regulation of electricity in Oman
• Reviewing the regulation scope and regulatory instruments
• Overall approach - competition where possible regulation when necessary
• Examples of incentive based mechanisms and their effectiveness
Hassan Taqi, Senior Economist, Authority for Electricity Regulation, Oman (AER)
09:40 Exploring Petroleum Development of Oman’s power systems master plan 2020
• Identifying the plans and forecasts for PDO’s ongoing and future power projects
• Assessing the initiatives implemented to develop energy efficiency
• Understanding the challenges in upgrading and expanding PDO’s power system
Saif Al Sumry, Infrastructure Power System Manager, Petroleum Development
of Oman (PDO)
10:10 Developing a proactive approach to improving distribution system
• Reviewing the challenges in improving power reliability and quality
• Identifying the solutions implemented in Oman
• Assessing the achievements and lessons learnt for further power distribution
system improvement
Ahmed Bin Saif Al-Mazrouy, General Manager, Majan Electricity Company (MJEC)
10:40 Exhibition tour, morning refreshments and networking opportunity
11:10 Maximising network grid efficiency to minimise losses
• Reducing distribution system losses
• Assessing the role of regulation and policies in increasing network efficiency
• Identifying current trends and core areas to improve the management of energy use
Abdullah Said Al Badri, General Manager, Mazoon Electricity Company (MZEC)
12:30 Lunch break and networking opportunity
14:00 Utilising gas turbine air cooling systems to enhance power capacity
• Highlighting the gas turbine air cooling system as an alternative solution to meet peak
®
power demand
• Addressing the impact in economic power generation and environment aspects
• Explaining the technicality application in terms of project implementation parameters
and some operation data achieved
• Describing the potential utilisation and benefits of similar systems in existing power
generation facilities and new power projects
Zahir Al Bahri, General Manager, Wadi Al Jizzi Power Company (WAJPCO)
CASE STUDY
14:30 Implementing effective asset management: The emergence of PAS 55
• Assessing the evolution of asset management
• Reviewing PAS 55 and its implementation
• Understanding asset health for investment decision making
Syd Mcdowell, Senior Manager of Planning and Asset Management, Majan Electricity
Company (MJEC)
15:00 Afternoon refreshments and networking opportunity
15:30 Exchanging best practices and solutions to optimise Oman’s power and water
sector performance
This dedicated session will be an opportunity to further examine the key topics
addressed during three days of presentations and discusions to benchmark possible
alternative solutions to Oman’s growing energy needs. Discussion areas include:
• What are the key challenges in ensuring efficient development and operation of
power and desalination plants?
ROUNDTABLE
DISCUSSION
• How operational efficiency of power and desalination plants can be improved in hot
and arid regions?
• What is the potential for increasing the use of wastewater treatment plants in Oman?
• What are the needs of skilled professionals and the opportunities for human resources
development in Oman’s growing power sector?
• How can the impact of power and water infrastructure on the local environment
be managed?
17:00 End of conference day two
11:40 Expanding and upgrading grid stations, transmission lines and distribution
networks to ensure continuous operation and connect power schemes
• Offering innovative solutions to boost power sector efficiency and reduce technical losses
• Increasing the reliability of transmission and distribution grids
• Ensuring efficient safeguarding of power supply
Ahmed Bin Saif Al-Mazrouy, General Manager, Majan Electricity Company (MJEC)
PANEL
DISCUSSION
Zahir Al Bahri, General Manager, Wadi Al Jizzi Power Company (WAJPCO)
Abdullah Said Al Badri, General Manager, Mazoon Electricity Company (MZEC)
Saif Al Sumry, Infrastructure Power System Manager, Petroleum Development
of Oman (PDO)
www.omanpowerandwater.com

Essential interactive workshop: Wednesday 25 May 2011
IQPC’s workshops are unique opportunities to spend valuable time with industry experts. This interactive session is extended to ensure that you will get to the heart of the conference’s
most critical issues and uncover practical solutions you can apply in your own company. Attendees must select one full day workshop when registering for the Summit.
Workshop A: Asset management capability assessment and roadmap for implementation
Whilst the Omani government is investing in the development of the country’s power and water systems,
improving the operational efficiency of existing power and water networks is a key requirement to meet the
growing demand for all utilities. Implementing an efficient asset management strategy from the early stages
of infrastructure development will have a significant positive impact on operational and financial performance,
as well as on system reliability, long-term sustainability and customer service levels.
Benchmarking your organisation against international best practices in asset management is a quick and
relatively easy task, and results in a detailed road map for change towards best practice.
Benefits of attending:
By attending this workshop, you will learn about effective strategies to maintain your assets in a fit-for-service
condition, while also extending their life-cycle in the most reliable, safe and cost-effective manner. During this
interactive session, challenges, innovative solutions and best practices will be discussed. The workshop will
examine the real benefits that asset management has brought to organisations worldwide.
During the workshop, attendees will undertake a mini asset management benchmarking exercise for their
companies, which will broadly assess their competency level as measured against the key fundamental
building blocks of best practice asset management. Attendees will then discuss the preferred approach for
organisations to undertake a full asset management review, and typical road maps for change, including time
and resource management.
Attendees will receive a reference booklet on asset management development aimed to assist their
organisations in greater asset management awareness, in understanding the key building blocks of asset
management, and advice and guidance on the way to approach their development strategy.
Who should attend the workshop:
• Government officials involved in power and water projects
• Infrastructure, asset management, operation, maintenance, technical and project managers from
power and water companies
• Power and water sector consultants and contractors
Agenda:
09:00 Introduction to asset management and its benefits
10:30 Morning refreshments
11:00 Understanding the key building blocks of best practice asset management
12:30 Lunch break and networking opportunity
13:30 Practical exercises on determining your competence in asset management compared to
international best practice
15:00 Afternoon refreshments
15:30 Practical exercises in determining an asset management roadmap development programme
16:30 End of workshop
Workshop leaders:
Syd Mcdowell, Senior Manager of Planning and Asset Management, Majan Electricity Company (MJEC)
Jonathan Coombs BSc Hons, C.Eng, MiMechE, IAM, IAMSC, Senior Manager Asset Management, Muscat
Electricity Distribution Company (MEDC)
Richard Fairbairn, Director of Technical Regulation, Authority for Electricity Regulation, Oman (AER)
Workshop B: The scope for further liberalisation of Oman’s electricity and related water
sector and development of the IPP/IWPP models in GCC electricity markets
Since the market restructuring in 2005, the electricity and related water sector in Oman has benefited from
public and private sector investment with significant levels of foreign direct investment in power and water
production facilities. The law has made it a legal requirement for all future power-generation developments to
be carried out by Independent (Water) and Power Producers (I(W)PPs). The government’s decision to move
away from a publicly owned vertically integrated self regulated market structure provides considerable
opportunities for the private sector to contribute to the further development and expansion of Oman’s
electricity sector for years to come.
The privatisation of power and water facilities remains a work in progress with a mixture of publicly owned
and private companies operating under licenses granted by the industry regulator. The Sector Law that
established the new electricity and related water sector market structure in 2005 includes provisions to
facilitate further market liberalisation, including a liberalisation measure that would permit IPP/IWPPs to sell
capacity and output to persons other than the Oman Power and Water Procurement Company. This has
important implications for the IPP/IWPP market in Oman and the Authority for Electricity Regulation, as
industry regulator is required to assess if the electricity sector is ready for further liberalisation and present
its recommendations to the Council of Ministers in its Annual Report. The Authority has so far determined
that the market is not yet ready for further liberalisation.
Benefits of attending:
The workshop will consider the scope for further market liberalisation, when Oman might be ready to allow
IPP/IWPP to sell capacity and output to persons other than the Oman Power and Water Procurement
Company, whether it would be beneficial to do so, and the general development of the IPP/IWPP model in
GCC markets. Oman’s vital power and water sector is entering a new phase in its aggressive development
marked by investments in world-class greenfield power generation projects. During this interactive session,
the implications and opportunities of further liberalisation for the IPP/IWPP market in Oman will be discussed.
This workshop will also provide you with the key requirements for successful development of power
generation and water desalination capacity.
Who should attend the workshop:
• Government officials involved in power and water projects
• Power and water project developers, consultants and contractors
• Financial institutions and IWPP/IPP investors
Agenda:
09:00 Overview of Oman’s electricity and water sector regulation and the scope for further market liberalisation
10:30 Morning refreshments
11:00 Implications and opportunities of further liberalisation of the IPP/IWPP market
12:30 Lunch break and networking opportunity
13:30 Potential, limits and requirements for the development of IPP/IWPP models in Oman
15:00 Afternoon refreshments
15:30 Practical exercises on the lessons learnt from IPP/IWPP projects in the GCC region
16:30 End of workshop
Workshop moderator:
John Cunneen, Executive Director and Member, Authority for Electricity Regulation, Oman (AER)

Raise your profile through sponsorship and exhibition opportunities
Only a few sponsorship and exhibition opportunities are available. Don’t miss the chance to meet
with key stakeholders from the Oman power and water industries in one room, at one time.
Achieve cost-effective marketing exposure to your target market and potential clients!
Under the Patronage of:
• Showcase your company’s expertise
• Secure partnerships for future development
• Network with key members of government
• Establish your organisation as a market leader
Only at the Oman Power & Water Summit will the highest-level decision makers attend in one place at one
time. This audience is always searching for ways to improve performance and project deliverability, while at
the same time reducing cost and building on time and to budget, without affecting quality.
• Can you afford to miss out on this opportunity?
• Do you have a product or service that our senior decision makers and influencers need?
Ministry of Regional Municipalities
and Water Resources
Officially supported by:
Associate sponsors:
Silver Sponsors:
We have a range of tailored business development, marketing and sales solutions to specifically deliver on your
business objectives. For more details, call +971 4 364 2975 or email sponsorship@iqpc.ae
Who you will network with at the Oman Power & Water Summit:
This is a must-attend event for government and public authorities, power and water generation,
transmission and distribution companies, contractors, developers, consultants and international
and local suppliers.
Job titles in attendance will include:
• Undersecretary
• Chairman
• Chief Executive Officer
• Chief Operating Officer
• Managing Director
• General Manager of Projects
• Tender / Procurement / Contracts Manager
• Head of Water Resources / Wastewater
• Head of Power Network / Distribution /
Transmission
• Head of Infrastructure
• Head of Planning
• Head of Asset Management
• Technical / Operations Manager
Associate Exhibitors: Sponsors:
Exhibitors:
Supported by:
IQPC has an outstanding 35-year track record in facilitating communication and
knowledge-sharing amongst industry experts. It has organised widely successful
events internationally and has received accolades for its content quality and
speaker line-ups. IQPC provides business executives around the world with
tailored practical conferences, large scale events, topical seminars and in-house
training programs, keeping them up-to-date with industry trends, technological developments and the
regulatory landscape. IQPC's large scale conferences are market leading “must attend” events for their
respective industries.
Founded in 1973, IQPC produces more than 1,500 events annually around the world, and continues to grow.
IQPC now has offices in major cities across six continents including: Bengaluru, Berlin, Dubai, Johannesburg,
London, New York, Sao Paulo, Singapore, Sydney and Toronto. For more information, please visit www.iqpc.ae
Media partners:
Suppored by:
Global Exhibitions and Conferences LLC (GEC) is an Omani company that
was formed to organise a full range of new trade exhibitions, consumer fairs,
and technical conferences in support of the continued economic development
of the Sultanate of Oman.
The company is manned by a dedicated team of professionals with over 50 years of combined experience in
the Middle East’s vibrant events industry. GEC management and staff have previously handled various highprofile
trade exhibitions and major conferences for such industries as oil & gas, building and construction,
food and hotel, telecommunications as well as automotive, medical and consumer goods. For more
information, please visit: www.globalexhibitionsoman.com

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Call +971 4 364 2975 for more information.
DISCOUNTS:
All 'Early Bird' Discounts require payment
at time of registration and before the
cut-off date in order to receive any discount.
Any other discounts offered by IQPC
(including team discounts) must also require
payment at the time of registration. All discount
offers cannot be combined with any other offer.
PAYMENT POLICY:
Payment is due in full at the time of registration
and includes lunches, refreshments and detailed
conference materials.
Your registration will not be confirmed until
payment is received and may be subject to
cancellation.
If a booking is received 10 working days before
the conference a credit card number will be
required to confirm your place, likewise if full
payment has not been received before the
conference date.
CANCELLATION, POSTPONEMENT AND
SUBSTITUTION POLICY:
• You may substitute delegates at any time by
providing reasonable advance notice to IQPC.
• For any cancellations received in writing not less
than eight (8) days prior to the conference, you
will receive a 90% credit to be used at another
IQPC conference which must occur within one
year from the date of issuance of such credit. An
administration fee of 10% of the contract fee will
be retained by IQPC for all permitted
cancellations. No credit will be issued for any
cancellations occurring within seven (7) days
(inclusive) of the conference.
• In the event that IQPC cancels an event for any
reason, you will receive a credit for 100% of the
contract fee paid. You may use this credit for
another IQPC event to be mutually agreed with
IQPC, which must occur within one year from the
date of cancellation.
• In the event that IQPC postpones an event for
any reason and the delegate is unable or
unwilling to attend in on the rescheduled date,
you will receive a credit for 100% of the contract
fee paid. You may use this credit for another
IQPC event to be mutually agreed with IQPC,
which must occur within one year from the date
of postponement.
• Except as specified above, no credits will be
issued for cancellations. There are no refunds
given under any circumstances.
• IQPC is not responsible for any loss or damage
as a result of a substitution, alteration or
cancellation/postponement of an event.
IQPC shall assume no liability whatsoever in the
event this conference is cancelled, rescheduled
or postponed due to a fortuitous event,
Act of God, unforeseen occurrence or any
other event that renders performance of this
conference impracticable, illegal or impossible.
For purposes of this clause, a fortuitous event
shall include, but not be limited to: war, fire, labor
strike, extreme weather or other emergency.
PROGRAMME CHANGES:
• Please note that while speakers and topics were
confirmed at the time of publishing, circumstances
beyond the control of the organizers may
necessitate substitutions, alterations or
cancellations of the speakers and/or topics.
As such, IQPC reserves the right to alter or
modify the advertised speakers and/or topics if
necessary without any liability to you whatsoever.
Any substitutions or alterations will be updated
on our web page as soon as possible.
YOUR DETAILS:
Please email our database manager at
enquiry@iqpc.ae and inform him/her of
any incorrect details which will be
amended accordingly.
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