Salient features of IATA Scheme - Irctc

Salient features of the scheme for booking of IATA’S
• Such accredited agents of IATA and/or members of TAAI as are desirous of transacting through IRCTC
should write to IRCTC along with letters issued to them confirming that the party is an authorized accredited
agent/member. After confirming the same, IRCTC may enter into a formal agreement with them. The
agreement will include acceptance of the terms & conditions for using IRCTC's website for booking tickets.
These agents and/or members will pay a onetime fee of Rs. 20,000/-(only through demand draft in favour of
IRCTC Payable at New Delhi only) to IRCTC of which Rs. 10,000/- will be refundable if agent/member
voluntarily withdraws from the arrangement with IRCTC.
• Agents who want that IRCTC should purchase Stamp paper on their behalf and sent to them may please sent
Demand Draft of Rs. 20,100/- (Rs. 20,000/- for one time registration fee + Rs. 100/- for Stamp Paper.)
• All such accredited agents and/or members will be required to purchase a class 3 personal digital certificate
from any Indian Certifying Authority for their authorized user (only one authorized user will be permitted).
• When an agent and/or member user logs in, IRCTC application will authenticate the digital certificate, and if
authenticated, will allow him to book e-tickets only without applying any restriction on the number of tickets to
be booked. Click Here for the Licensed CAs in India.
• The agent and/or member user will book the ticket as per the normal flow, and will give identity card details of
the traveler. Agents/members should issue receipt for money taken by him from customer on his own printed
stationery. Service tax, as applicable should be shown separately in the receipt issued by the agents. This
receipt should be preserved by the customer to claim refund from agents/members, if it becomes necessary.
• Payment by the agents and/or members to IRCTC for booking tickets on line will be made online, and only
credit cards, direct debit using Internet Banking and cash card options will be made available for such
payments.
• The refunds will be credited back to the account used for online booking. The agents/members will be
responsible for refunds to customers. In case of proved misconduct in this regard, the minimum punishment
will be termination of his authorization for Internet booking.
• On expiry of the validity of recognition of agent/member by IATA and/or TAAI, the access provided to such
agents and/or members would be deactivated by IRCTC unless renewed by IATA and/or TAAI and conveyed
to IRCTC with the annual renewal charges for the scheme of Rs. 5,000/-. In case of change of policy IRCTC
reserves the right to charge extra fee as per the changed scenario or right to refuse extension.
• IRCTC service charges for accredited IATA AGENTS / TAAI / TAFI MEMBERS shall be as follows:
For : SL and 2S --->Rs. 10/-
For : FC, 3A ,2A ,1A, CC, EC --->Rs. 20/-.
• As corporate entities these agents and/or members shall not be eligible for membership of the Scheme for
Frequent Travelers. Individual members of the scheme shall not be able to accrue any reward points if they
purchase tickets thru these agents and/or members.
• The service charges to be realized by these agencies from the customers in addition to IRCTC service
charges given in Para 8 as above will be Rs. 10/- per ticket in case of 2nd class and sleeper class, while it will
be Rs. 20/- per ticket for classes higher than second / sleeper class (inclusive of service tax).
• The registration form to be submitted (soft copy) is also available on website.
• If any IATA agent is found indulged in any fraudulent activity then the action will be taken as per the do’s &
don’t of IRCTC which are mentioned on website (www.irctc.co.in).
• The accredited IATA Agents and/or TAAI Member interested in e-ticket facility of Railway tickets
through www.irctc.co.in may sent the following:
a. Agreement as given on website complete in all respect.

. Digital Signature as per details given in para 2 & 3 as above in soft copy.
c. Registration Form as given on website in soft copy and scan copy with signature.
d. Demand draft of Rs. 20,000/- as per para 1 as above.
e. Copy of Authorization from IATA and/or TAAI indicating validity of their authorization as accredited agents /
member.
All the above may please be sent at following address:
INTERNET BOOKING AGENTS CELL
Indian Railway Catering and Tourism Corporation Ltd.
1stFloor, Internet Ticketing Centre
IRCA Building, State Entry Road,
New Delhi - 110055
Ph-011-23745962
agentadmin@irctc.co.in/agents@irctc.co.in
The User ID & password shall be informed through e-mail id provided in Registration Form.
• For all queries may please contact at above address / telephone / e-mail.