Self Assessment Guide - International Society for Performance ...

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10 CPT Performance Standards STANDARD 1: Focus on Results or Outcomes Competent practitioners are focused on results throughout their assignments. They are not predisposed to a set of solutions. They apply their knowledge of what is required for performance at all levels. Standard 2: Take a Systemic View Competent practitioners take a systemic view of their work. This requires them to identify the subsystems that make up the total organization. They look for and recognize that a change in one area will impact other areas. They consider how the dynamics in society, the marketplace, workplace, work, and workers affect the desired outcomes. Standard 3: Add Value Competent practitioners add value by using their expertise to facilitate the process in ways that result in better decisions, higher quality work by their team, and a higher quality end product. Standard 4: Work in Partnership with Clients and Stakeholders Competent practitioners collaborate with clients and stakeholders. This means that you incorporate the appropriate stakeholders, experts, and specialists as part of the team, involving them as necessary. Standard 5: Determine Need or Opportunity Competent practitioners design and conduct investigations to find out the difference between the current and the desired performances (the performance gap). Standard 6: Determine Cause Competent practitioners design and conduct investigations to find out why a gap exists between the current and desired performances. They look for the underlying causes. Standard 7: Design Solutions including Implementation and Evaluation Competent practitioners design solutions and the plan to implement them. Standard 8: Ensure Solutions’ Conformity and Feasibility Competent practitioners oversee the development of the solutions. They may develop some or all of the solutions or be a member of the development team. Standard 9: Implement Solutions Competent practitioners develop strategies that allow clients to sustain change. Standard 10: Evaluate Results and Impact Competent practitioners help clients measure the impact of the solutions. 2
Self-Assessment Form 1. Focus on Results Rate your ability to: Help clients determine the outcome or expected results of assignments. Highly Proficient Proficient Deficient Guide clients in how to convert results into measurable terms. Stay focused when unrelated information and needs surface. Challenge assumptions to uncover important priorities. Facilitate discussion about the worth of a problem in terms of costs, human energy, or risk. Help clients weigh the risk of unanticipated outcomes. Help clients examine the motives behind the request. Help clients commit the resources to complete the work. Help clients acknowledge some ownership for the success of the project. Help clients anticipate the changes required to achieve the goals they want. 3
Page 1: Self-Assessment Guide Directions fo
Page 5 and 6: 3. Add Value Rate your ability to:
Page 7 and 8: 5. Determine Need or Opportunity Ra
Page 9 and 10: 7. Design Solutions including Imple
Page 11 and 12: 9. Implement Solutions Rate your ab
Page 13 and 14: Demonstrating Your Proficiency The

Self Assessment Guide - International Society for Performance ...

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