ANNUAL REPORT 2004 - IVA
ANNUAL REPORT 2004 - IVA
ANNUAL REPORT 2004 - IVA
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iva conference centre<br />
MEETING PLACE IN THE<br />
HEART OF THE CITY<br />
iva’s conference centre is the natural venue for the<br />
Academy’s own meetings, but it is also one of Stockholm’s<br />
leading day conference facilities. Every year some 1,200<br />
meetings are arranged here and attended by around 50,000<br />
people. The Conference Centre’s customers include many<br />
of Sweden’s most prominent listed companies, companies<br />
that offer training and education, and various types of organisations.<br />
The recent slump in the economy had a negative impact<br />
on the conference market, but <strong>IVA</strong>’s Conference Centre<br />
ended <strong>2004</strong> with its strongest quarter for several years. We<br />
are now working intensively on developing the Conference<br />
Centre’s technology, milieus and services, so that we will be<br />
able to offer our customers an even better meeting place in the<br />
future – right in the heart of the city.<br />
During the year, the Conference Centre’s technical equipment<br />
was upgraded and the lobby and meeting rooms on the<br />
second floor were modernised. The plans for a new reception<br />
area, cloakroom and lobby on the ground floor are well underway.<br />
In <strong>2004</strong>, we started to work with a new web-based platform<br />
to improve services through a more effective integration of<br />
customer relations, reservations, resource planning and administration.<br />
33<br />
Facts about <strong>IVA</strong>’s Conference Centre:<br />
11 conference rooms, 4 of which are smaller meeting rooms<br />
4 assembly halls for parties/banquets<br />
Space for 175 people<br />
Wireless Internet<br />
Food prepared at Restaurant Grodan<br />
6 members of staff<br />
Central location