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Factfile: JISC and the Information Environment

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<strong>JISC</strong> <strong>and</strong> <strong>the</strong><br />

<strong>Information</strong><br />

<strong>Environment</strong><br />

F A C T F I L E<br />

Be part of <strong>the</strong> future today<br />

In <strong>the</strong> not too distant future<br />

Alice is a student at a college in Wales. From her<br />

desk at home she ‘logs on’ to <strong>the</strong> student area<br />

of her college website. She checks <strong>the</strong> timetable<br />

for a new course, her department’s notice board,<br />

a message from her tutor <strong>and</strong> <strong>the</strong>n sends a few<br />

emails to friends. She <strong>the</strong>n begins to search<br />

for information about poverty for a social work<br />

assignment. Her search results return several<br />

possibilities including links to: a course reading<br />

list; books held in <strong>the</strong> college library; a digitised<br />

Victorian pamphlet about ‘<strong>the</strong> poor’; a list of<br />

websites for international charities concerned with<br />

poverty; articles in electronic journals; abstracts<br />

from a database; <strong>and</strong> e-prints in repositories at<br />

UK public sector institutions.<br />

Alice <strong>the</strong>n sets about exploring <strong>and</strong> selecting<br />

<strong>the</strong> information she has retrieved from content<br />

providers around <strong>the</strong> globe through a single<br />

search from her college website.<br />

Today<br />

If Alice wanted to find information for her<br />

assignment today, her experience would be<br />

ra<strong>the</strong>r different. The information is ‘out <strong>the</strong>re’, but<br />

searching requires time <strong>and</strong> perseverance with no<br />

guarantee of finding what she needs. Why? Most<br />

online resources <strong>and</strong> services have traditionally<br />

been developed in isolation. Each has its own name,<br />

its own interface, features <strong>and</strong> search facilities.<br />

Users cannot possibly come to grips with <strong>the</strong>m all,<br />

nor have <strong>the</strong> time to search each individually.<br />

As a result, <strong>the</strong> considerable public <strong>and</strong><br />

commercial investment into resource creation is<br />

not being realised.<br />

<strong>JISC</strong> is working to address this by developing tools<br />

<strong>and</strong> mechanisms to foster an online <strong>Information</strong><br />

<strong>Environment</strong> (IE) that will allow online services<br />

to ‘work toge<strong>the</strong>r’ (called interoperability) in a<br />

secure way for <strong>the</strong> benefit of its user community.<br />

The vision also includes enabling institutions to<br />

create, adapt <strong>and</strong> share content <strong>and</strong> incorporate<br />

it into <strong>the</strong>ir own services such as Virtual Learning<br />

<strong>Environment</strong>s (VLEs).<br />

Making it happen<br />

<strong>JISC</strong> makes a significant investment in technical<br />

development activities to realise this vision<br />

for its community. This involves cutting edge<br />

experimental work often considered ‘unviable’<br />

in <strong>the</strong> commercial sector. Without <strong>JISC</strong> <strong>and</strong><br />

its national <strong>and</strong> international partners it is<br />

doubtful whe<strong>the</strong>r this work would be undertaken.<br />

Collaboration with o<strong>the</strong>r organisations <strong>and</strong><br />

agencies, UK <strong>and</strong> worldwide, also ensures that<br />

<strong>JISC</strong>’s IE work is an integral part of <strong>the</strong> national<br />

<strong>and</strong> global networked environment.<br />

To make <strong>the</strong> IE actually ‘work’, commonly agreed<br />

technical st<strong>and</strong>ards <strong>and</strong> protocols must be<br />

implemented. The <strong>JISC</strong> IE Architecture specifies<br />

a set of st<strong>and</strong>ards <strong>and</strong> protocols designed to<br />

realise <strong>the</strong> vision of delivering digital resources<br />

<strong>and</strong> services to users like Alice in an integrated<br />

way. This focuses on <strong>the</strong> use of open st<strong>and</strong>ards,<br />

which are widely accepted, designed to promote


F A C T F I L E <strong>JISC</strong> <strong>and</strong> <strong>the</strong> <strong>Information</strong> <strong>Environment</strong><br />

interoperability <strong>and</strong> owned by vendor-independent<br />

st<strong>and</strong>ards bodies. Such st<strong>and</strong>ards are available<br />

for use by anyone. By adopting <strong>the</strong> st<strong>and</strong>ards<br />

<strong>and</strong> protocols, you will help make <strong>the</strong> vision of a<br />

secure integrated user experience a reality <strong>and</strong> be<br />

at <strong>the</strong> forefront of providing content in a way that<br />

users want.<br />

Why bo<strong>the</strong>r?<br />

Adopting <strong>the</strong> st<strong>and</strong>ards <strong>and</strong> protocols will make<br />

your ‘wares’ available to users through a variety<br />

of routes, so that students like Alice can find <strong>the</strong><br />

information for <strong>the</strong>ir assignments with ease. You<br />

can still control access to your content <strong>and</strong> maintain<br />

your br<strong>and</strong>ing, which means increased uptake<br />

without loosing your identity. Ever-increasing user<br />

expectations are driving developments in this field.<br />

Becoming part of <strong>the</strong> IE may give you a competitive<br />

edge in <strong>the</strong> academic market.<br />

You could increase awareness <strong>and</strong> uptake of your<br />

content by using <strong>the</strong> st<strong>and</strong>ards specified in <strong>the</strong><br />

<strong>JISC</strong> IE Architecture to:<br />

■ Make descriptive data for your content available<br />

for searching by users through o<strong>the</strong>r providers’<br />

services (eg college website)<br />

■ Provide appropriate links to your content in<br />

search results from o<strong>the</strong>r services<br />

■ Make your content useable by everyone who is<br />

entitled to access it<br />

■ Provide news <strong>and</strong> alerting services that meet<br />

user needs <strong>and</strong> expectations<br />

■ Provide institutions with user statistics that can<br />

influence purchase <strong>and</strong> renewal decisions<br />

■ Adopt <strong>JISC</strong>-supported au<strong>the</strong>ntication st<strong>and</strong>ards<br />

to allow institutional content management<br />

References <strong>and</strong> fur<strong>the</strong>r<br />

information<br />

You can find out more about each of <strong>the</strong>se<br />

opportunities <strong>and</strong> associated st<strong>and</strong>ards<br />

through <strong>the</strong> o<strong>the</strong>r cards in our <strong>JISC</strong> IE<br />

Architecture St<strong>and</strong>ards Fact Card series.<br />

Where to find out more about <strong>the</strong> <strong>JISC</strong> IE<br />

Investing in <strong>the</strong> Future: Developing an<br />

Online <strong>Information</strong> <strong>Environment</strong><br />

www.jisc.ac.uk/ie_home.html<br />

5-step Guide to Becoming a Content<br />

Provider in <strong>the</strong> <strong>JISC</strong> <strong>Information</strong><br />

<strong>Environment</strong><br />

www.ariadne.ac.uk/issue33/<br />

info-environment<br />

<strong>JISC</strong> IE Architecture St<strong>and</strong>ards<br />

www.ukoln.ac.uk/distributed-systems/<br />

jisc-ie/arch/st<strong>and</strong>ards<br />

This card is one from a series for content providers.<br />

Fur<strong>the</strong>r information about <strong>JISC</strong> online resources:<br />

Web: www.jisc.ac.uk/collections Email: collections@jisc.ac.uk Version 1.1, March 2005

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