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The College of Lifelong Learning - Jackson State University

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Figure 2: WebCT Discussion Board<br />

online courses via WebCT. <strong>The</strong> website links to<br />

commonly used s<strong>of</strong>tware in online courses and<br />

contact information for technology support<br />

services. An online Distance <strong>Learning</strong> Orientation<br />

course is <strong>of</strong>fered each semester to familiarize<br />

learners with the various learning tools available in<br />

WebCT. This is a mandatory course for all JSU<br />

online students.<br />

To help adult learners overcome technology<br />

challenges and barriers, the <strong>College</strong> <strong>of</strong> <strong>Lifelong</strong><br />

<strong>Learning</strong> also provides one-on-one technology<br />

support through the Academic Support Clinic.<br />

Successful online learners commit to educating<br />

themselves about both the course content and the<br />

emerging learning technologies. Technophobia is<br />

not an option in online learning which is why the<br />

university <strong>of</strong>fers numerous resources to help<br />

students succeed in their online courses.<br />

[<strong>The</strong> previous article was accepted for publication<br />

prior to the 2011 switch from WebCT to<br />

Blackboard.]<br />

Figure 3: JSU Tech Support Contact Information<br />

References<br />

Carter, C., Bishop, J., & Kravits, S. L. (2011). Keys to effective learning: Study skills and habits for success. (6th ed.). Boston, MA: Pearson.<br />

Moore, M. G., & Kearsley, G. (2011). Distance Education: A Systems View (3rd ed.). Belmont, CA: Wadsworth Publishing Company.<br />

Pall<strong>of</strong>f, R. M., & Pratt, K. (2009). Building online learning communities: Effective strategies for the virtual classroom. San Francisco, CA: Jossey-Bass.<br />

Triumph Magazine | 5

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