CONNECTION - Kinney Drugs
CONNECTION - Kinney Drugs
CONNECTION - Kinney Drugs
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THE<br />
Second Edition 2008<br />
<strong>CONNECTION</strong><br />
2008 RETAIL QUEST FOR<br />
EXCELLENCE WINNER<br />
Ray Konvicka, Sr., Store Manager, #79 in Liverpool, NY.<br />
Shown accepting his award of Retail Quest For Excellence; at<br />
the presentation were: Bill Cross, Retail Regional Manager of<br />
the Western Region; Bridget-ann Hart, R.Ph., President and<br />
C.O.O.; Ray Konvicka; Craig Painter, Chairman of the Board<br />
and Dave McClure, VP of Retail Operations.<br />
See more award presentations from the 2008 Fall<br />
Management Conference starting on page 6.<br />
<strong>Kinney</strong> Hosts First Medicine Collection Day<br />
On Saturday, June 14th the Electronics Parkway store<br />
in Liverpool hosted the first Medicine Collection Day in<br />
Onondaga County. The purpose of the event was to encourage<br />
the community to drop off unused or expired medications<br />
at the collection so they can be properly destroyed in order<br />
to help prevent accidental poisonings, substance abuse and<br />
environmental pollution. In support of the event, Onondaga<br />
County and the City of Syracuse observed “Medicine Safety<br />
Awareness Day” on June 14th. It was determined that in<br />
excess of 35 cases of controlled and non-controlled substances<br />
were collected.<br />
1
CORNER<br />
PRESIDENT’S<br />
By now, most of you have completed several modules in our new “It’s my<br />
<strong>Kinney</strong>” Customer Service Program. It’s our expectation that you take what<br />
you have learned in the program and immediately put it to use in both your<br />
professional and personal lives. A recent experience that I had in one of our<br />
stores, and that I’ll share with you now, tells me this is already happening!<br />
A couple of weeks ago, I stopped at #34 (Gouverneur) to do my weekly<br />
shopping. On my way into the store… I set off the EAS System. You can imagine how I felt…<br />
there I stood… red cheeked… others shoppers staring at me… embarrassed as all get out… and<br />
doing everything short of putting my hands up in the air waiting to be frisked!<br />
Fortunately for me, Tanya was working front checkout that morning. She came right over, smiled<br />
at me and said, “Good Morning Bridget”… Immediately things were getting better… she wasn’t<br />
laughing at me or “silently accusing me” of anything, and hearing her use my name, made me start to<br />
relax, rather than getting defensive.<br />
The rest of our conversation flowed like this:<br />
Tanya: “Are those new jeans, by any chance?”<br />
Me: “As a matter of fact, yes… I got them a couple of weeks ago”<br />
Tanya: “Did you buy them at Old Navy or Gap?”<br />
Me: “Yup…they’re Gap jeans”.<br />
Tanya: “You may want to go home and look for a security tag sewn into a seam. They don’t always<br />
deactivate them and even washing them doesn’t take care of it.”<br />
So I finished my usual shopping and we joked at the checkout about how I would “beep” again<br />
when I went out… and of course I did!<br />
Why am I telling you this story? Well first… when something is done very well, it should be<br />
recognized, and Tanya took what could easily have been a very humiliating experience and turned it<br />
into something to laugh about. And secondly, it’s to emphasize the fact that great customer service<br />
can and must be applied in every situation.<br />
2<br />
There were a lot of different ways Tanya could have handled that situation. She could have ignored<br />
me, been grumpy about being interrupted from “her work”, or could have treated me like I was<br />
trying to steal something. Each of those approaches would have made me want to leave the store<br />
and never come back! But instead… she acted like the owner of the company… which she is! She<br />
exceeded my expectations… and made me feel good about spending my money in her store.<br />
PS… Yes… when I went home I did find a tag in the jeans, which is now long gone!<br />
Second Edition 2008
Community<br />
Marketing CORNER<br />
Community Sponsored Events<br />
Over the last few months <strong>Kinney</strong> stores have<br />
partnered with several local community agencies<br />
to support various events and health programs.<br />
<strong>Kinney</strong> employees have donated their time,<br />
energy and products! A sincere thank you to all<br />
of you who participated in these events in some<br />
way and made a difference in the communities we<br />
serve. Volunteer work does make a difference!<br />
Peppermint Days – Lyons, N.Y.<br />
Saint James Church Gala - Gouverneur, NY<br />
Independence Day Parade – Whitesboro, NY<br />
Bicentennial Parade – Cortland, NY<br />
High Peaks Hospice Gala - Elizabethtown, NY<br />
River Hospital Wellness Days - Alex Bay, NY<br />
Claxton/Hepburn Hospital Community Appreciation Day -<br />
Ogdensburg, NY<br />
Novelis Health Expo - Oswego, NY<br />
Alice Hyde Hospital – Health Fair – Malone, NY<br />
Family Readiness 5k Run – Liverpool, NY<br />
Young Life – Annual Women’s Brunch – Syracuse, NY<br />
Senior Health Fair – NYS Fairgrounds – Syracuse, NY<br />
Carthage Area Hospital – Breast Cancer Awareness Dinner –<br />
Carthage NY<br />
Jefferson County Public Health Services – Watertown, NY<br />
On Saturday, April 26th the Skaneateles store<br />
participated in a Heart Health Awareness Day in<br />
conjunction with Crouse Hospital at the Skaneateles<br />
Community Center. Our supervising pharmacist David<br />
Battaglia and store manager Jim Miller were on hand to<br />
discuss our <strong>Kinney</strong> pharmacy services.<br />
WCNY Holiday Auction – Syracuse, NY<br />
Gouverneur & St. Lawrence County Fair – Watertown, NY<br />
Annual Boonville Fall Arts Festival, Boonville, NY<br />
Ironman Triathlon – Lake Placid, Saranac Lake, Tupper Lake,<br />
Elizabethtown, NY<br />
Seaway Valley Senior Citizen’s Local Recipe Book – Massena, NY<br />
Carol Baldwin Breast Cancer Event – Syracuse, NY<br />
Cortland Memorial Hospital Event – Cortland, NY<br />
Relay for Life – Oswego, Mexico, Fulton, NY<br />
Hiawatha Seaway Boy Scout Council – Food Collection – all<br />
Central New York Stores<br />
Alcoa Health Fair – Massena, NY<br />
Step Up Organization – Breast Cancer Survivors Fair – Syracuse, NY<br />
Women’s Ministry Health Fair – Watertown, NY<br />
Senior Health & Fitness Fair – Saranac Lake, NY<br />
Brewerton Elementary Wellness Fair – Brewerton, NY<br />
Crown Park Fire Department – Middlebury, VT<br />
Fulton Mills Apt. for Elderly – Fulton, NY<br />
Super Science Saturday JCC Nursing Dept. – Watertown, NY<br />
Buck Hills Senior Apt. for Elderly – Whitesboro, NY<br />
Adirondack Wellness Senior Fitness Day – Saranac Lake, NY<br />
Jefferson County Health Service Day – Watertown, NY<br />
St. Joe’s Health Fair – Syracuse, NY<br />
Life Vial – has a new look!<br />
In September of 2006 <strong>Kinney</strong> <strong>Drugs</strong> launched<br />
the Life Vial program. To date we have<br />
distributed over 80,000 life vials to the<br />
communities we serve. Written testimonials have<br />
been turned into live television commercials and<br />
radio ads. The program has been a success since<br />
inception because of your help and support.<br />
As you know, the life vial is free to customers<br />
and is to be handed out at the pharmacy.<br />
Please continue to use this as a tool to build on<br />
patient/pharmacist relationships. In September<br />
2008 we changed our label and distributed new<br />
life vials to all stores. Please be sure that you have<br />
handed out all of the life vials with the old label<br />
or feel free to donate them to local fire halls, EMT<br />
services or home bound seniors.<br />
Second Edition 2008<br />
3
Health Tip…<br />
You already know “Cholesterol 101”: Generally high numbers<br />
are bad, low numbers are good and family history plays a key<br />
role. So improvements in diet and exercise can help – but only so<br />
much.<br />
It’s simple, yes. But when you start investigating what to eat (and what to avoid), what treatments<br />
are best and how to squeeze more physical activity into your busy life, it helps to have expert advice.<br />
Here are a few tips we hope will help.<br />
What is cholesterol?<br />
Cholesterol is a waxy substance that comes from two main sources: your liver and the foods you eat. Your<br />
body needs a certain amount of cholesterol to be healthy. Too much cholesterol can clog your arteries, lower<br />
blood flow to other tissues in the body and boost your risk of heart attack and stroke. It’s also possible to<br />
have too little good cholesterol, which can predispose you to heart disease.<br />
How can you control your cholesterol?<br />
Choose low-cholesterol lifestyle choices – learn how exercise, dietary adjustments and medication<br />
might help you lower your cholesterol levels. Sometimes small changes can make a big<br />
difference.<br />
Lower cholesterol with healthy eating choices – don’t let busy schedules,<br />
supersized portions and the prevalence of “Convenience foods” put a dent in your<br />
healthy eating plan. Load your grocery cart up with healthy eating choices, learn<br />
how to prepare them so you get the most out of their healthy ingredients. Try eating<br />
foods that are lower in cholesterol, cook them correctly and enjoy! For example --<br />
try to stay away from butter and refined white flour! Eat oatmeal – the real stuff – not<br />
the instant varieties – they usually have added sugar.<br />
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Second Edition 2008<br />
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Grand Opening…<br />
On Saturday, August 16th <strong>Kinney</strong> <strong>Drugs</strong> Inc. celebrated<br />
the grand opening of the newly constructed stand<br />
alone store in Burlington VT. With this great location<br />
on Shelburne Road, the store was busy as soon as the<br />
doors opened! <strong>Kinney</strong> associates offered free earth wise<br />
bags filled with product and free life waters to the first<br />
500 customers. Customers also had the opportunity<br />
to learn more about our photo kiosk options, sign up<br />
for a <strong>Kinney</strong> value card, and learn about our pharmacy Burlington, Vt.<br />
services. Health Screenings were provided by our own<br />
Supervising Pharmacist Larry Renaud and Tierney Clark,<br />
an intern student. They spent the morning<br />
and afternoon conducting<br />
blood glucose screenings<br />
with the A1C Now meter;<br />
a meter that measures<br />
your blood glucose over<br />
a three month period.<br />
Other local agencies such<br />
as Green Mountain Care<br />
and Champlain Valley<br />
Agency on Aging were on board to share information on how Vermonters could obtain financial assistance<br />
with medical insurance, prescriptions, and their local programs and services. Cosmetic make over’s were<br />
also offered by Wet & Wild throughout the day on Sunday. The ribbon cutting ceremony included the<br />
pharmacy team, the store manager, associates, and Mayor Bob Kiss.<br />
& Re-Opening…<br />
Watertown, NY<br />
On Saturday, June 7th <strong>Kinney</strong> <strong>Drugs</strong> Inc. celebrated the<br />
GRAND RE-OPENING of the newly remodeled Coffeen<br />
Street store located in Watertown, NY. The festivities<br />
began bright and early with <strong>Kinney</strong> associates offering a free<br />
earth wise bag filled with free product to customers as they<br />
entered the store. Customers also had the opportunity to<br />
sign up for a <strong>Kinney</strong> value card, receive a free life vial, and<br />
take part in free health screenings. Health Screenings were<br />
provided by Samaritan Hospital that included blood glucose<br />
and blood pressure. They also discussed the importance<br />
of a healthy lifestyle that included education<br />
about diet and exercise. Program and Service<br />
information was also handed out to attendees<br />
by Jefferson County Office of the Aging and<br />
Elderly Pharmaceutical Insurance Coverage.<br />
The festivities continued into Sunday with free<br />
cosmetic make over’s offered by Wet & Wild<br />
from 10 am – 2 pm. Hundreds of residents<br />
came out to take part in the day’s activities. The ribbon cutting<br />
ceremony included the pharmacy team, store manager and associates.<br />
Second Edition 2008<br />
5
Wayne Frenyea Retires from <strong>Kinney</strong><br />
<strong>Drugs</strong> Board of Directors<br />
Will continue to pursue his love for teaching<br />
in his retirement<br />
Gouverneur, N.Y., June 30, 2008 - Wayne Frenyea has announced his retirement from<br />
the <strong>Kinney</strong> <strong>Drugs</strong>, Inc. Board of Directors, effective June 2008. Wayne Frenyea has been<br />
a member of the board for eighteen years, and will continue to serve as a consultant to the<br />
board.<br />
Wayne Frenyea<br />
Wayne’s career with <strong>Kinney</strong>’s has spanned over thirty plus years. During his tenure, he<br />
has supported the organization by serving in such senior management positions as Senior<br />
Vice President of Finance, Chief Financial Officer, and Senior Vice President of Real<br />
Estate. Since his retirement in 2003, Wayne has had the opportunity to pursue his love of<br />
teaching. He is currently a teaching assistant at BOCES, Southwest Tech.<br />
“<strong>Kinney</strong>’s, and the people I have worked with over the years, will always hold a very<br />
special place in my heart, “commented Wayne. “I am proud to have been part of <strong>Kinney</strong>’s, which has grown<br />
into the vibrant employee-owned organization that it is today”. “I am equally proud to be a part of the<br />
educational system. The time I am able to spend interacting with these students is incredibly rewarding”.<br />
“We have a great deal of respect and appreciation for the many contributions Wayne has made to <strong>Kinney</strong><br />
<strong>Drugs</strong>,” commented Craig Painter, Chairman & Chief Executive Officer. “He has been a role model to many,<br />
and has always combined commitment, integrity and compassion when dealing with our customers, business<br />
partners and employee-owners.”<br />
Going, Going, GONE!<br />
WCNY Great TV Auction was held on Thursday, May<br />
1st; several stores from the Syracuse area participated<br />
and donated their time. Volunteers from those stores<br />
included: Bill Cross (RMM) Marc Baum (32), Rhea<br />
Carroll (61), Jennifer Baum (61), Sheryl Cross (61),<br />
6<br />
Stacy Mattiaccio (61), Rod O’Hara (82), Jessica<br />
Siddle (07), Beau Stenson (75), Jennifer Stenson<br />
(75), Mike Lamson (85), Frank Annarumma (62),<br />
Angela Schuyler (32), Stefani Revette (32), Casey Connely (32). Volunteerism is a great way to show<br />
your commitment to communities we serve!<br />
Second Edition 2008
Technician of the Year Awards<br />
At the <strong>Kinney</strong> <strong>Drugs</strong> Pharmacy Technician Conference held earlier this year the following<br />
were awarded “P.T.C.B. Technician of the Year Awards”. These awards are presented<br />
“…with <strong>Kinney</strong> <strong>Drugs</strong>’ appreciation for the hard work, diligence and loyalty…“ that<br />
these individuals have shown to our company, their customers and the communities<br />
they serve. Crystal Theisen was not present for the photo. Crystal is from Store #59<br />
in Plattsburgh, New York. Also receiving an award was Store #18 for their splendid<br />
job of Inventory Management. Present at the session to accept the award were Diane<br />
Hilliker and Diane Johnston, P.T.C.B. Technicians at the St. Albans, Vermont store.<br />
Mike Duteau, R.Ph., Director of Pharmacy<br />
Operations; Jennifer Ring, P.T.C.B.<br />
Pharmacy Technician – Store #80<br />
in Ithaca, NY; Brett Surace, R.Ph.,<br />
Pharmacy Regional Manager – Western<br />
Region; Bridget-ann Hart, R.Ph., President<br />
and C.O.O.<br />
Mike Duteau, R.Ph., Director of<br />
Pharmacy Operations; Tonia Thomas,<br />
P.T.C.B. Pharmacy Technician – Store<br />
#87 in Syracuse NY; Tim Walsh,<br />
R.Ph., Pharmacy Regional Manager<br />
– Eastern Region; Bridget-ann Hart,<br />
R.Ph., President and C.O.O.<br />
Inventory Management Award to Store #18:<br />
Mike Duteau, R.Ph., Director of Pharmacy<br />
Operations; Meg Morris, R.Ph., Pharmacy Regional<br />
Manager – Northern Region; Diane Hilliker and<br />
Diane Johnston, P.T.C.B. Pharmacy Technicians –<br />
Store #18 in St. Albans, VT; Carol Breckenridge,<br />
Pharmacy Supply Chain Manager; Bridget-ann Hart,<br />
R.Ph., President and C.O.O.<br />
Mike Duteau, R.Ph., Director of<br />
Pharmacy Operations; Marcie Gauthier,<br />
P.T.C.B. Pharmacy Technician – Store<br />
#91 in Potsdam, NY; David Adsit,<br />
R.Ph., Pharmacy Regional Manager –<br />
Central Region; Bridget-ann Hart, R.Ph.,<br />
President and C.O.O.<br />
The Newport VT store recruited a team to walk the track at Gardner Park to<br />
fight cancer and save lives. Funds raised supports cancer research, education and<br />
patient services. They helped make a difference in this fight against cancer. Great<br />
Job Guys! In the photo are Janice Cotnoir, Steve Vincent (Pharmacist), Betty<br />
Racine, Devin Dannat (Store Manager), Dajana Lemieux, Cathy Emery.<br />
Second Edition 2008<br />
7
2008 Fall Management Conference<br />
Verona, N.Y., September 15, 2008 – <strong>Kinney</strong> <strong>Drugs</strong>, the<br />
leading healthcare organization in New York and Vermont,<br />
presented some of its most exceptional managers and stores with<br />
awards on Tuesday at its annual Fall Management Conference at<br />
Turning Stone Resort.<br />
A. Eleanor Jackson Store Support<br />
Award Winner for 2008<br />
Melanie Hays. Present at the award ceremony were<br />
Bridget-ann Hart, R.Ph., President and C.O.O.; Lisa<br />
Weir, Pharmacy Development Manager; Melanie Hays,<br />
Store Support Specialist; Craig Painter, Chairman of the<br />
Board; and Dave McClure, VP of Retail Operations.<br />
Every fall the organization’s store managers convene to review<br />
the first three quarters of the year and prepare for the busy<br />
fourth. The pinnacle of the event is the presentation of awards<br />
honoring employees who have shown the greatest commitment<br />
to the company over the year. These individuals and store<br />
teams have made it their mission to express <strong>Kinney</strong> <strong>Drugs</strong>’<br />
culture of caring for the community, to their colleagues, business<br />
partners and most importantly their customers.<br />
Entire store teams are honored during the conference with the<br />
Store Recognition Award. Regional manager teams evaluate<br />
stores on the execution of the total business plan, customer<br />
service and sales growth. The candidates are also judged on the<br />
overall store appearance throughout the year, their involvement<br />
in staff development, community support and the level of<br />
customer service that they provide.<br />
Marketing Excellence Awards<br />
Winners of this year’s Marketing Excellence Awards<br />
are shown here along with staff of from the Marketing<br />
Department. Rick Cognetti, Director of Retail<br />
Merchandising is shown congratulating Jeremy Gonyea,<br />
Store Manager at Store #12 in Malone, NY; Rich Barr,<br />
Store Manager at Store #25 in Dolgeville (formerly<br />
Store #20 Lowville Manager); Travis LaFave, Assistant<br />
Manager from Store #79 in Liverpool, NY; Ray<br />
Konvicka, Store Manager at Store #79 in Liverpool, NY<br />
and also present was Jim Wuest, VP of Marketing.<br />
8<br />
Northern Region Store Retail Awards<br />
Store Retail Achievement Awards were given to three stores in<br />
the Northern District of the company. Shown here are: Meg<br />
Morris, R.Ph., Pharmacy Regional Manager; Dale Myatt, Retail<br />
Regional Manager; April Sumner, Store Manager at Store #76<br />
in Elizabethtown, NY; Carol Dubray, Assistant Manager and Paul<br />
Ross, Store Manager of Stores #86 and #35 in Cambridge,<br />
VT and Milton, VT respectively; Jim Russell, Store Manager of<br />
Store #59 in Plattsburgh, NY; and Dave McClure, VP of Retail<br />
Operations.<br />
Second Edition 2008
2008 Fall Management Conference<br />
Vendors of the Year<br />
DSD<br />
Central Region Store Retail Awards<br />
The Central Region had four stores win the Store Retail Achievement<br />
Award this year and shown here are: David Adsit, R.Ph., Pharmacy<br />
Regional Manager; Bridget-ann Hart, R.Ph., President and C.O.O.;<br />
Brian Dykeman, Retail Regional Manager; Jerry Sherman, Store<br />
Manager Store #4 in Adams, NY; Wendy Rambone, Store<br />
Manager Store #6 in Carthage, NY; Steve Cloonan, Store<br />
Manager Store #13 in Watertown, NY; Everett Pecore, Store<br />
Manager Store #41 in Massena, NY; and Dave McClure, VP of<br />
Retail Operations.<br />
Also presented at the recent conference was the DSD<br />
Vendor of the Year Award. This year’s award was<br />
presented to Hudson News. Show here is Rick Cognetti,<br />
Director of Retail Merchandising; Joe Viviano, Category<br />
Manager; Scott Murphy, Hudson News; and Jim Wuest,<br />
VP of Marketing.<br />
General Merchandise<br />
SC Johnson company was awarded the General<br />
Merchandise Vendor of the Year and show presenting this<br />
award was Rick Cognetti, Director of Retail Merchandising;<br />
Susan Easton, Category Manager; Jennifer Gilbertson, SC<br />
Johnson; and Jim Wuest, VP of Marketing.<br />
Health & Beauty<br />
Southern Store Retail Awards<br />
Retail Achievement Award winning stores in our Southern Region<br />
are shown here with the following in attendance: Bill Cross,<br />
Retail Regional Manager; Brett Surace, R.Ph., Pharmacy Regional<br />
Manager; Bridget-ann Hart, R.Ph., President and C.O.O.;<br />
Ray Konvicka, Sr., Store Manager Store #79 in Liverpool,<br />
NY; Travis LaFave, Assistant Manager Store #79; Tim Walsh,<br />
R.Ph., Pharmacy Regional Manager; Kevin Austin, Store Manager<br />
Store #71 in Trumansburg, NY; Mike Lamson, Store Manager<br />
Store #85 in Syracuse, NY; and Dave McClure, VP of Retail<br />
Operations.<br />
Schering Plough, Inc. was awarded the Health and Beauty<br />
Vendor of the Year award. On hand for the presentation<br />
were Rick Cognetti, Director of Retail Merchandising; Jim<br />
McCabe, Bob Quon, and Mark Davis Schering Plough<br />
representatives; Mike Hatch, Category Manager; and Jim<br />
Wuest, VP of Marketing.<br />
Second Edition 2008<br />
9
<strong>Kinney</strong> at the New York State Fair!<br />
The 2008 <strong>Kinney</strong> Hall of Health located at the Science and<br />
Industry building attracted thousands of fairgoers to our booth<br />
and over 927,871 people attended the NY State fair. Once<br />
again our theme revolved around building on our health care<br />
image in the Central New York market.<br />
Fairgoers had the opportunity to take part in several health<br />
screenings that included: blood pressure, comprehensive<br />
heart health, diabetes, women’s health, bone density, tobacco<br />
cessation, sleep health, fall/risk assessment, dementia, and<br />
osteoporosis. Going hand in hand with the screenings were<br />
informational brochures on disease education, prevention and<br />
care. We also offered information to fairgoers on various<br />
health care resources such as support groups, programs<br />
and services, caring for the elderly, and the importance of<br />
preventive health care. Over 20 of our partnering health<br />
care agencies were on board with us throughout the week<br />
to provide free screenings and information to fairgoers.<br />
In addition to the health screenings, fairgoers had the<br />
opportunity to talk with <strong>Kinney</strong> representatives about<br />
<strong>Kinney</strong> pharmacy services such as free Rx delivery, life<br />
vial, easy prescription transfer, flavor Rx, and the many<br />
locations of <strong>Kinney</strong> <strong>Drugs</strong>. The <strong>Kinney</strong> <strong>Drugs</strong> Foundation<br />
was also on board for a day to explain their program and<br />
hand out goodies! Thank you to all <strong>Kinney</strong> employees<br />
who participated in the day to day logistics of the NY<br />
State Fair; your time and energy is appreciated!<br />
10<br />
Second Edition 2008<br />
Thank you to the following:<br />
Store # - 72, 72, 47, 60, 54, 61, 65, 51, 24, 32,<br />
44, 37, 46, 4, 6, 64, 62, 63, 85, 7, 36, 78, 66,<br />
43, 82, 71, 75, 67, 68, & 74<br />
Store #79 - Ray Konvicka, Travis LaFave, Bob Anderson & Staff<br />
The Warehouse Personnel<br />
Geoff Bremer, Jon Hickey, & Randy Holmes<br />
Bill Cross & John Pirong<br />
Colleen Walsh-Grefer
Champlain Valley Fair<br />
This year <strong>Kinney</strong> coordinated a Senior Health Fair at the Champlain Valley Expo with<br />
store 21 & 29 and several of our partnering health agencies in Vermont. We again<br />
kept our focus on health care and <strong>Kinney</strong> pharmacy services. We offered free blood<br />
glucose and blood pressure screenings in conjunction with<br />
Fletcher Allen’s Diabetes Care Program; a registered dietician was also there to<br />
consult with seniors. Green Mountain Care was also there to offer information to<br />
Vermonters on how to obtain prescription assistance. Representatives from the state<br />
health department attended to share information on how there programs reach out<br />
to underinsured women and inform them of the free breast & cervical screenings<br />
should they fit the programs criteria. In addition, The Office of Aging was there to<br />
discuss various programs and services they offer to seniors in Vermont. <strong>Kinney</strong> <strong>Drugs</strong><br />
own supervising pharmacist Larry Renaud was on staff to discuss <strong>Kinney</strong> pharmacy<br />
services. The staff at store 21 did an excellent job working with the Champlain<br />
Valley Expo staff and all of partners. Thank you!<br />
A HUGE thank you to store #21<br />
for a job well done!<br />
Jackie Cambell • Bob Bartlett • Donna Stratton<br />
Larry Renaud – store #29<br />
Poison Prevention Month...<br />
Annual Loretto<br />
Celebration Held<br />
Store #41 & #10 in Massena NY collaborated on a local<br />
project in recognition of Poison Prevention Month. The stores<br />
offered a coloring contest to various age groups. The winners<br />
had a recognition and awards party.<br />
Happy 25th Anniversary…<br />
to Harry and Nancy Turnbull – on Oct. 1st, 2008.<br />
Harry and Nancy both work at the Distribution Center<br />
in Gouverneur, NY.<br />
<strong>Kinney</strong> <strong>Drugs</strong>, ProAct, and<br />
Health Direct employees attended<br />
an Annual Loretto Celebration<br />
Luncheon in recognition of Older<br />
Americans Month. Proceeds of<br />
the event supported the initiatives,<br />
innovations and programs at Loretto.<br />
Pictured above: Jim Wuest, <strong>Kinney</strong><br />
<strong>Drugs</strong>, Maggie Cook, ProAct, Brian<br />
Scott, Health Direct; Sandy Baroni,<br />
ProAct, Penny Perrone-Gray,<br />
<strong>Kinney</strong> <strong>Drugs</strong>, and Matt McCoy,<br />
ProAct.<br />
Second Edition 2008<br />
11
Store #67 Holds Three Clinics<br />
<strong>Kinney</strong> <strong>Drugs</strong> #67 in Cazenovia, NY held<br />
Asthma, Diabetes, and Blood Pressure clinics.<br />
The Asthma clinic emphasized the correct way<br />
to use inhalers, spacers, and peak flow meters.<br />
At the diabetes clinic we demonstrated the<br />
correct way to use blood glucose monitors<br />
and what the results meant. The pharmacy<br />
staff screened & educated approximately 30<br />
patients. Blood pressures were taken and<br />
discussion lead to what high blood pressure is<br />
and what could happen if it is not controlled.<br />
Proper diet and exercise habits were integrated<br />
into all screenings and the role they play in<br />
preventive health.<br />
<strong>Kinney</strong> on Parade<br />
On September 13, 2008 Cortland County<br />
held their bicentennial parade. The theme of<br />
the parade was past and present. Our past<br />
and present was that in the past this store<br />
was Gordon <strong>Drugs</strong>… then of course into the<br />
present day <strong>Kinney</strong> <strong>Drugs</strong>. Participants in the<br />
day’s events were: Dave Tyson, Mary Etz,<br />
Tom Ardis, Jean Ardis, Jean Edwards, Linda<br />
Palmer, Kathy Perntice, Kathy’s grandson<br />
Mason, Rose Purdy, Maggie Prosperri, and<br />
Sharon Zeches. The banners that we used at<br />
the head of the parade were hand done by<br />
Linda Palmer.<br />
12<br />
Thunder Road Another Success…<br />
Second Edition 2008<br />
August 21st was the favored event of our Vermont employees… THUNDER<br />
ROAD… nearly 175 people attended the picnic and car race at the Barre<br />
Vermont track. For a day that started out overcast and light rain as the New<br />
Yorkers headed over to the race – it turned out to be a beautiful warm night for<br />
racing and eating!<br />
Those in attendance were treated to a delicious barbecue, complete with hot<br />
dogs and hamburgs cooked by Lew Kimball, VP of Asset Protection and Rich<br />
McNulty, Director of Human Resources.<br />
All <strong>Kinney</strong> attendees were given our famous <strong>Kinney</strong> <strong>Drugs</strong> orange coozie – in<br />
which to hold their soda and the children were busy taking part in the annual poster contest. As you can see ---<br />
many of the little ones already have a favorite driver and let everyone know about it.<br />
A big thank you to the store managers and pharmacists from the Vermont stores who lent a hand in getting ready<br />
for this event.
2008 Service Award Luncheons Take a Ride…<br />
The annual Service Award Luncheons all took place during the summer of<br />
2008! It’s little wonder they were in the warmest part of the year – since<br />
they all took place on board cruise ships. As you can see by the photos<br />
below the attendance was great and the weather for each one was terrific!<br />
The luncheons held July 18th in Alexandria Bay New York; July 25th on<br />
Skaneateles Lake and August 8th on Lake Champlain were a real success.<br />
The events have never been done quite like this and the participants were<br />
excited and as you can see by their faces enjoyed every second of it. Two<br />
of the cruises included buffet style lunches, while the Skaneateles Lake<br />
trip was a sit down served luncheon. By the looks of the turnout it sounds<br />
like this might be worth keeping for the next 4 years so everyone gets a<br />
chance to experience the occasion. All participants at the luncheons will<br />
be receiving a group photo of their appropriate luncheon in the very near<br />
future.<br />
Customer Service to the Community...<br />
Lake Champlain cruise<br />
Skaneateles Lake cruise<br />
Store #40 in Plattsburgh,<br />
New York teamed up<br />
with Community Bank and<br />
donated <strong>Kinney</strong> brand<br />
water, napkins, paper<br />
plates and other summer<br />
items for their display. The<br />
bank does a display each<br />
month and Merchandise<br />
Manager, Betty Burl is<br />
right there to lend a hand.<br />
Alexandria Bay cruise<br />
The <strong>Kinney</strong><br />
Connection<br />
is Published Quarterly.<br />
Co-Editors<br />
Nancy Garrand<br />
Stacy Spaziani<br />
Penny Perrone-Gray<br />
Tel.315-287-3600<br />
Fax.315-287-9781<br />
Visit our Web Site:<br />
www.kinneydrugs.com<br />
Second Edition 2008<br />
13
HAPPENINGS<br />
Over $400,000 Raised at Foundation’s<br />
Children’s Charity Event<br />
This year marked the 17th Annual <strong>Kinney</strong> <strong>Drugs</strong> Foundation’s<br />
Children’s Charity Event! The event raised over $400,000<br />
in June to support the <strong>Kinney</strong> <strong>Drugs</strong> Foundation and children’s<br />
charities in <strong>Kinney</strong> communities, such as the Children’s Miracle<br />
Network and the North Country Children’s Clinic.<br />
Former NY Yankee Relief Pitcher, Rich “Goose” Gossage gave<br />
this year’s keynote address. This year, Gossage was inducted<br />
into the Hall of Fame. After falling short eight times, Gossage<br />
received 85.8 percent of the vote, easily surpassing the 75 percent threshold for<br />
baseball’s highest honor and becoming just the fifth reliever in Cooperstown’s.<br />
Local child, Madison Draper, from Croghan, NY, was also honored at this year’s<br />
Charity Event. One child from each state was chosen to be an International<br />
Goose and Madi Ambassador for the Children’s Miracle Network(CMN). Madison, representing<br />
New York State, visited the White House to share the message that their lives are<br />
better because of the tremendous work of CMN hospitals. Madison has waged her own amazing battle over<br />
the past 10 years of her life dealing with severe congenital scoliosis resulting from Conradi-Hunnermann<br />
Syndrome. Madi has undergone 30 major surgeries in her short lifetime.<br />
14<br />
Daniel Villa, R.Ph.<br />
A Letter from the Foundation President<br />
I was honored this summer when I was asked to assume the role of President of the <strong>Kinney</strong><br />
<strong>Drugs</strong> Foundation. Under the leadership of our previous Presidents Nort Taylor and Charlie<br />
Owens the Foundation has been able to establish its role as a caring and giving organization<br />
throughout <strong>Kinney</strong> Country.<br />
Our goal will be to continue these established traditions as well as expand our commitment<br />
to our neighbors and friends. The <strong>Kinney</strong> Foundation truly believes in its mission.<br />
I want to thank everyone for their support of the Foundation and I will be working with the<br />
Board of Directors in the continue development and growth of the Foundation. I will be<br />
calling on all of you to ask for your continued support and ask you to work with us in our<br />
growth. With your help will be able to obtain not only our goals but your goals as well.<br />
Thanks again and I am looking forward to a great 2009.<br />
Sincerely,<br />
Daniel Villa, R.Ph.<br />
Foundation Board President<br />
Second Edition 2008
Service Awards<br />
MAY 2008<br />
3o Years<br />
Brenda Kellogg, #3<br />
Linda Wilson, #13<br />
Owen Halloran, Admin.<br />
20 Years<br />
Nancy Randall, #80<br />
Ken Bresett, #34<br />
Lisa Weir, Admin<br />
15 Years<br />
Jim Peters, Admin.<br />
10 Years<br />
Donna Massey, #42<br />
Fred Dobson III, #21<br />
Lisa Crowningshield, #19<br />
Jennifer Lovenduski, #20<br />
Tracy Brezee, #64<br />
Michael Malhiwsky, #27<br />
Eudgere Barcomb, #19<br />
Kimberly Duprey, #52<br />
Roger Lavalley, #52<br />
Sandra Gariepy, #52<br />
5 Years<br />
Janet Trickey, #42<br />
Janice Park, #57<br />
Jordan Stoddard, #63<br />
Kylie Jordan, #48<br />
Walter Nukkala, #30<br />
Marc Baum, #32<br />
Todd Wells, #1<br />
Rose Purdy, #36<br />
MaryJean Narewski, #51<br />
Sandra Tommarello, #43<br />
Robert Greene, #17<br />
JUNE 2008<br />
20 Years<br />
Lisa Brown, #44<br />
15 Years<br />
Phyllis Henry, #32<br />
10 Years<br />
Laurie Thomson, #24<br />
5 Years<br />
Katie Relation, #40<br />
John Martin, #41<br />
Penny Finch, #24<br />
Paula Marro, #40<br />
Kimberly Greene, #53<br />
Denise Aznoe, #42<br />
Cheryl Tuiqere, #69<br />
Peter Harrison, #52<br />
Laurie Harrison, #52<br />
Staci Hayden, #5<br />
Amy Babbie, 40<br />
Nancy Whiteford, #5<br />
Sandra Churchill, #56<br />
Crystal Theisen, #59<br />
Dennis Chartrand, Dist. Ctr.<br />
JULY 2008<br />
25 Years<br />
Tim Baumeister, #25<br />
Mary “Betsy” Darrow-Haggard #9<br />
20 Years<br />
Debbi Barber, Admin.<br />
10 Years<br />
Melissa King, #14<br />
Nicole Brooks, #17<br />
Jeremy Scott, #35<br />
5 Years<br />
Patricia Soules, #6<br />
Jennifer Levasseur, #18<br />
Amy Semione, #50<br />
Robert Ransdell, Jr. #2<br />
Andrea Hartley, #35<br />
Michael Gray, #11<br />
Eric Forgette, #50<br />
AUGUST 2008<br />
25 Years<br />
Donna Chapman #49<br />
20 Years<br />
Cynthia Krake, #15<br />
Penny Ames, #16<br />
15 Years<br />
Phyllis Henry, #32<br />
Joyce Gratton, #14<br />
10 Years<br />
Katherine Streeter, #20<br />
Sara Platt, #1<br />
Kira Phillipps, #63<br />
Bennie Yerdon, #1<br />
Sarah Gratton, #21<br />
Craig Painter, Admin.<br />
5 Years<br />
John Sibley, Jr., #5<br />
Kathleen Youngs, #63<br />
Peggy Barter, #4<br />
Kenneth LaFave, #52<br />
Devin Dannat, #58<br />
Elizabeth Pregent, #11<br />
Stephen Kimak, #43<br />
Heather Hammond, #12<br />
Brittany Vrooman, #16<br />
Susan Duprey, #18<br />
Donna Duhe’, #55<br />
Margaret Provost, #76<br />
Natalyn Giverson, #47<br />
Charina Spinner, #14<br />
Linda Bergeron, #41<br />
Jeremy Trathen, #43<br />
Joe Kajdas, Admin.<br />
Jeff Rorick, Admin.<br />
SEPTEMBER 2008<br />
40 Years<br />
Alice Dibble, #12<br />
30 Years<br />
Dan Snyder, #9<br />
25 Years<br />
Laurie Weekes, Admin.<br />
Sandra Henri, #16<br />
20 Years<br />
Denise Staie, #30<br />
Susan Catanzarite, #41<br />
15 Years<br />
Deborah Spinner, #14<br />
Cindy Patterson, #14<br />
Nancy Garrand, Admin.<br />
10 Years<br />
Patricia Borey, #10<br />
Darlene Deroehn, #23<br />
Linda Russell, #44<br />
Sarah Griffith, Admin.<br />
5 Years<br />
Angela Schermerhorn, #15<br />
Susan Carlin, #8<br />
Doreen Galoni, #43<br />
Gerald Trexler, #43<br />
Cynthia Patella, #62<br />
Jennifer Delles, #34<br />
Suzanne Sleeper, #11<br />
Joanna Colgan, #59<br />
April Albert, #39<br />
Robert Anderson, #79<br />
Megan Dollinger, #42<br />
Sherri-Jo Harris, Admin.<br />
OCTOBER 2008<br />
20 Years<br />
Kimberly Smith, #13<br />
Skip Houston, #39<br />
Joan Healy, #11<br />
Tony Cousino, Dist. Ctr.<br />
Meg Morris, Admin.<br />
15 Years<br />
une Hile, #37<br />
Fred Weingarten, #11<br />
Faye Richards, #35<br />
10 Years<br />
Patricia Quick, #2<br />
5 Years<br />
Walter Kohanski, #56<br />
Laurel Deliberato, #52<br />
Virginia Thurston, #56<br />
Chad Sharpe, Dist. Ctr.<br />
Lori Villeneuve, #1<br />
Ellen Light, #11<br />
Linda Chaskey, #52<br />
Melvin Shindler, #64<br />
Mark Russo, #79<br />
Mark Bigelow, #1<br />
Shawn Burke, #62<br />
Caitlin Preston, #56<br />
Joseph Vezina, #69<br />
Carol LaFave, Admin<br />
Second Edition 2008<br />
15
Our <strong>Kinney</strong> Families are Growing…<br />
Melissa Mitchell, Program Analyst in the Gouverneur Office and her husband James, welcomed baby boy, Ryan, born on March 25th, 2008.<br />
Kayla Woodring, Pharmacy Clerk at Store #71 in Trumansburg, NY, welcomed her baby boy Timothy Wojtysiak on April 17th, 2008.<br />
Judy Rice, Pharmacy Technician at Store #42 in Alexandria Bay, NY, and her husband Michael, were the proud parents of baby girl, Bianca, born<br />
on April 18th, 2008.<br />
Carolee Premo, DC Clerk, and husband Dennis, were the proud parents of twin boys – Carter and Caleb born on April 23rd, 2008.<br />
Shannon Branagan, PTCB Pharmacy Tech at Store #6 in Carthage, and her husband Lawrence, welcomed baby girl Allison, born on May<br />
21st, 2008.<br />
Jim Cardinell, Dist. Center Clerk and Cammy McClain, were the proud parents of baby boy Devan, born on May 24th, 2008.<br />
Kristyn Hewitt, Pharmacist at Store #32 in Brewerton, NY and her husband Justin, welcomed their baby girl Lilyann on June 5, 2008.<br />
Jennifer Jones, Third Party Coordinator at the Gouverneur Offices, and her husband Scott, were the proud parents of baby girl<br />
Rhealyn, born on June 13th, 2008.<br />
Stephanie (Avallone) Hibbert, Customer Service Technician at Store #60 in Syracuse, and her husband, Larry, welcomed baby boy,<br />
Nathan, on June 24th, 2008. Proud grandpa is Mark Avallone, Store Project Manager.<br />
Elizabeth Marlow, Senior Accounts Receivable Clerk in the Gouverneur Office and her husband Stephen were the proud parents of their baby boy,<br />
Zackery, born on June 27th, 2008.<br />
Jacqueline Scanlon, Shift Supervisor at Store #53 in Oswego, NY and her husband Tom, welcomed baby boy Thomas Robert on July 2nd, 2008.<br />
Miranda Schryver, Merchandise Presentation Supervisor at the Gouverneur Office and her husband David, Pharmacist at Store #16 in Canton, New<br />
York welcomed Gavin Michael on Miranda’s birthday – July 9th, 2008.<br />
Stephanie Emery, Pharmacy Technician at Store #49 in Little Falls, NY and her husband Todd, were the proud parents of baby girl Madison, on July<br />
19th, 2008.<br />
Nicole McCaffrey, Pharmacy Technician at Store #12 in Malone, NY and husband, Matt; welcomed baby girl Allyson on August 1st, 2008.<br />
Zoe Baker, ProAct Account Coordinator, and her husband Robert, were the proud parents of baby girl Aida Claire, born on August 4th, 2008.<br />
Grandma Debby Baker is Credit and Collections Supervisor in the Gouverneur Office. Great-Grandma is long time Distribution Center receptionist<br />
Connie Ritchie, who retired a few years ago.<br />
<strong>Kinney</strong><br />
Wedding Bells...<br />
Allison (Sammis) Villiere, R.Ph., Staff<br />
Pharmacist at Store #20 in Lowville,<br />
New York, was married to Christopher<br />
Villiere on July 26, 2008.<br />
Sherie (Amos) Foster, Store Clerk at<br />
Store #13 in Watertown, New York<br />
was married to Ron Foster on August<br />
9, 2008.<br />
Sara Farrell, Billing Associate at Store<br />
#5 in Gouverneur NY was married to<br />
Vinnie D’Agostino on August 16th,<br />
2008.<br />
Ian Doig, Staff Pharmacist at Store<br />
#35 in Milton, VT was married to<br />
Jennifer on August 23rd, 2008.<br />
PRESORTED<br />
STANDARD<br />
U.S. Postage<br />
Paid<br />
Watertown, NY 13601<br />
Permit #65