Yakult Australia - Invest Victoria
Yakult Australia - Invest Victoria
Yakult Australia - Invest Victoria
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
<strong>Invest</strong>ing in <strong>Victoria</strong>’s<br />
Food Processing Industry<br />
For New Market Access and Growth<br />
<strong>Yakult</strong> <strong>Australia</strong> Pty. Ltd<br />
Fermented Milk Drink Manufacturer<br />
<strong>Yakult</strong> <strong>Australia</strong> established the drinkable probiotics<br />
segment in <strong>Australia</strong>, and has experienced significant<br />
growth since it commenced operations almost two decades<br />
ago. It currently sells around 200,000 bottles per day<br />
across <strong>Australia</strong> and New Zealand.<br />
The <strong>Invest</strong>ment Story<br />
• Construction of $30 million factory and office complex (1993)<br />
• <strong>Australia</strong>n production commenced (1994)<br />
• $5.5 million in plant and equipment (2009-2011)<br />
<strong>Yakult</strong> entered the <strong>Australia</strong> market in 1993, constructing a $30<br />
million purpose built factory and office complex in Dandenong,<br />
<strong>Victoria</strong>. It commenced production early in the following year. The<br />
factory incorporates advanced technology that enables the application<br />
of highly streamlined processes that meet the exacting global quality<br />
assurance standards applicable to <strong>Yakult</strong> products worldwide.<br />
Quality assurance is a vital component to the philosophy and<br />
operations at <strong>Yakult</strong> <strong>Australia</strong>. Extensive and regular testing of both raw<br />
ingredients and final product is undertaken at the onsite laboratory and<br />
throughout the manufacturing process. The bacterium, Lactobacillus<br />
casei Shirota strain, unique to the production of <strong>Yakult</strong> products is<br />
grown onsite for use in the <strong>Victoria</strong>n manufacturing process.<br />
Since establishment, further investments have been made. In 2006,<br />
additional fermentation tanks were installed, increasing the capacity<br />
of the existing operations. Over 2009, <strong>Yakult</strong> <strong>Australia</strong> invested<br />
$1.5 million in a range of areas including; a new onsite warehouse<br />
and logistics centre, a manufacturing annexe, and additional bottle<br />
storage facilities. Over the year it also invested in systems to reduce<br />
and recycle wastewater, including systems to maximise the capture of<br />
rainwater for use within production, particularly for cleaning purposes.<br />
Over 2010 and 2011, <strong>Yakult</strong> invested a further $4 million, enhancing<br />
capacity and efficiencies at the plant, enabling the company to meet<br />
increasing consumer demand. The investment includes a new filling<br />
plant unit increasing capacity of both the 5 and 10-pack line. It also<br />
includes a new moulding machine and a liquid sugar annexe, with<br />
further plans to install additional equipment in early 2012.<br />
<strong>Yakult</strong> LIGHT was launched in 2004, in response to increasingly<br />
health-conscious consumers. The launch of the lighter ‘reduced sugar’<br />
variety has not come at the expense of the original variety, but has in<br />
fact established a new market.<br />
In order to establish itself in <strong>Australia</strong>, <strong>Yakult</strong> <strong>Australia</strong> invested in<br />
a range of marketing activities, including supermarket sampling,<br />
national television advertising, newsletters, magazines, website,<br />
home delivery, consumer information service and sponsorship.<br />
While the marketing focus today has changed, education remains an<br />
important focus. The company welcomes visitors and offers factory<br />
tours to 4,000 to 5,000 visitors per year.<br />
<strong>Yakult</strong> <strong>Australia</strong>’s <strong>Invest</strong>ment in <strong>Victoria</strong>’s Food Industry<br />
Supply Chain<br />
R&D<br />
Primary<br />
production<br />
Manufacturing<br />
& processing<br />
Packaging<br />
& distribution<br />
Transport<br />
& storage<br />
Wholesale<br />
& retail<br />
<strong>Yakult</strong> <strong>Australia</strong> is involved in manufacturing, packaging, storage and distribution, and also<br />
invests in building direct relationships with retailers.<br />
Key Reasons for <strong>Invest</strong>ing in <strong>Victoria</strong><br />
• <strong>Victoria</strong> was chosen as the ideal location for establishing <strong>Yakult</strong><br />
<strong>Australia</strong>, due to the proximity to high quality raw ingredients,<br />
locational advantages in terms of transportation options,<br />
availability of sites for development, and the level of acceptance<br />
to new foods by consumers.<br />
Two years prior to establishment, the company invested in extensive<br />
market research in order to identify consumer acceptance and<br />
knowledge of fermented milk drinks. As a result of this research,<br />
it was determined that Melbourne was the best location to launch<br />
the product, and establish the manufacturing base. The <strong>Victoria</strong>n<br />
Government provided important administrative support in<br />
establishing the business.<br />
<strong>Yakult</strong> sources two of its core primary ingredients from <strong>Victoria</strong>n<br />
suppliers - skim milk powder and sugar - and was attracted by the<br />
high quality product on offer in the state. <strong>Victoria</strong>n skim milk powder<br />
is also used by 6 other South East Asian countries, involving 8<br />
factories, in the production of <strong>Yakult</strong> product.<br />
When looking to establish the factory, Dandenong appealed due to<br />
the availability and affordability of suitable green field sites. Similarly,<br />
the area also offered access to a suitable labour market, and continues<br />
to do so today.
With much of the distribution occurring by road, <strong>Victoria</strong> has the<br />
advantage of being centrally located to other states, and also offers<br />
frequent air transport services for the distribution of exports to<br />
New Zealand.<br />
Once operations in <strong>Victoria</strong> were well established and offered<br />
stable market demand, sales were expanded to New South Wales,<br />
Queensland, South <strong>Australia</strong>, Western <strong>Australia</strong> and Tasmania in<br />
successive steps.<br />
“<strong>Yakult</strong>’s corporate philosophy is to contribute to the<br />
health and happiness of people around the world. The three<br />
principles of company founder Dr. Minoru Shirota - the<br />
importance of preventive medicine, a healthy intestine leads<br />
to a long life, and good health at an affordable price – are the<br />
basis of <strong>Yakult</strong> <strong>Australia</strong>’s operations and have contributed to<br />
the company’s ongoing success in <strong>Victoria</strong>”.<br />
Mr. Kenji Ono, Managing Director, <strong>Yakult</strong> <strong>Australia</strong><br />
Benefits from <strong>Invest</strong>ing in <strong>Victoria</strong><br />
• <strong>Yakult</strong> <strong>Australia</strong> has achieved notable growth in sales and<br />
market penetration since its establishment in <strong>Victoria</strong>. It has<br />
also experienced growth in profits, increased production<br />
capacity, and workforce stability.<br />
The success of <strong>Yakult</strong> products in <strong>Australia</strong> is particularly noteworthy<br />
given it launched a product into a new category. Sales have grown<br />
progressively each year since manufacturing began. This has been<br />
supported by growth in its loyal and regular customer base,<br />
which continues to expand over time. Sales of <strong>Yakult</strong> LIGHT<br />
have continued to grow since released in 2004, and now make<br />
up 20 per cent of total sales.<br />
The ongoing expansion, including the new packing line, has enabled<br />
the company to increase the number of permanent employee and<br />
reduce reliance on casual employees. This has benefited the company by<br />
enabling it to ‘multi-skill’ its workforce and retain company knowledge.<br />
Today, <strong>Yakult</strong> <strong>Australia</strong> sells around 200,000 bottles per day, and in<br />
2011 reported turnover of approximately $33 million.<br />
Key Company Facts<br />
<strong>Yakult</strong> <strong>Australia</strong> is based in Dandenong, in <strong>Victoria</strong>’s south-eastern<br />
suburbs. The company also has sales offices across <strong>Australia</strong>, and in<br />
Auckland, New Zealand. Product is distributed from Dandenong, across<br />
<strong>Australia</strong>, with around 5 per cent of sales exported to New Zealand. <strong>Yakult</strong><br />
<strong>Australia</strong> employs 123 staff nationally, 70 of which are based in <strong>Victoria</strong>.<br />
<strong>Yakult</strong> <strong>Australia</strong> produces two core products <strong>Yakult</strong> Original and<br />
<strong>Yakult</strong> LIGHT, in a 5-pack and 10-pack. Despite boasting a 45 day<br />
shelf life, product is not stored onsite, but distributed as soon as<br />
possible after manufacture to assure ultimate freshness.<br />
Product is distributed by refrigerated truck to the major retailers,<br />
including Coles and Woolworths, for distribution onto individual<br />
stores. The remainder of the product is distributed in small<br />
refrigerated vans direct to individual route customers, including<br />
independent grocers, milk bars, Asian grocers, and health food stores.<br />
<strong>Yakult</strong> <strong>Australia</strong> is a wholly-owned subsidiary of <strong>Yakult</strong> Honsha Co<br />
Ltd, based in Tokyo Japan. <strong>Yakult</strong> Honsha is involved in food and<br />
beverages, cosmetics and pharmaceuticals. The <strong>Yakult</strong> group continues<br />
to expand and currently employs more than 27,000 people worldwide.<br />
For further information on <strong>Victoria</strong>’s food and beverage<br />
capabilities, please visit:<br />
www.food.vic.gov.au<br />
www.invest.vic.gov.au/food-beverage<br />
For further information on <strong>Yakult</strong> <strong>Australia</strong>, please contact:<br />
Locked Bag 1403<br />
Dandenong South VIC 3164<br />
<strong>Australia</strong><br />
Phone: +613 9238 4700<br />
Fax: +613 9238 4799<br />
www.yakult.com.au<br />
For further information on investing in <strong>Victoria</strong>, please contact<br />
<strong>Invest</strong> <strong>Victoria</strong> through your local <strong>Victoria</strong>n Government<br />
Business Office<br />
Email: info@invest.vic.gov.au<br />
www.investvictoria.com<br />
DOT5927_1011<br />
<strong>Invest</strong> <strong>Victoria</strong> is the point of entry for all enquiries about establishing a new business or growing an existing business in <strong>Victoria</strong>. We’ll work<br />
with you to develop business solutions that meet your company’s needs and ensure your business future in <strong>Victoria</strong> is secure and profitable.<br />
www.investvictoria.com<br />
Authorised by the <strong>Victoria</strong>n Government, Melbourne.<br />
© Copyright State of <strong>Victoria</strong>, October 2011.<br />
To receive this publication in an accessible format email info@invest.vic.gov.au