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Yakult Australia - Invest Victoria

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<strong>Invest</strong>ing in <strong>Victoria</strong>’s<br />

Food Processing Industry<br />

For New Market Access and Growth<br />

<strong>Yakult</strong> <strong>Australia</strong> Pty. Ltd<br />

Fermented Milk Drink Manufacturer<br />

<strong>Yakult</strong> <strong>Australia</strong> established the drinkable probiotics<br />

segment in <strong>Australia</strong>, and has experienced significant<br />

growth since it commenced operations almost two decades<br />

ago. It currently sells around 200,000 bottles per day<br />

across <strong>Australia</strong> and New Zealand.<br />

The <strong>Invest</strong>ment Story<br />

• Construction of $30 million factory and office complex (1993)<br />

• <strong>Australia</strong>n production commenced (1994)<br />

• $5.5 million in plant and equipment (2009-2011)<br />

<strong>Yakult</strong> entered the <strong>Australia</strong> market in 1993, constructing a $30<br />

million purpose built factory and office complex in Dandenong,<br />

<strong>Victoria</strong>. It commenced production early in the following year. The<br />

factory incorporates advanced technology that enables the application<br />

of highly streamlined processes that meet the exacting global quality<br />

assurance standards applicable to <strong>Yakult</strong> products worldwide.<br />

Quality assurance is a vital component to the philosophy and<br />

operations at <strong>Yakult</strong> <strong>Australia</strong>. Extensive and regular testing of both raw<br />

ingredients and final product is undertaken at the onsite laboratory and<br />

throughout the manufacturing process. The bacterium, Lactobacillus<br />

casei Shirota strain, unique to the production of <strong>Yakult</strong> products is<br />

grown onsite for use in the <strong>Victoria</strong>n manufacturing process.<br />

Since establishment, further investments have been made. In 2006,<br />

additional fermentation tanks were installed, increasing the capacity<br />

of the existing operations. Over 2009, <strong>Yakult</strong> <strong>Australia</strong> invested<br />

$1.5 million in a range of areas including; a new onsite warehouse<br />

and logistics centre, a manufacturing annexe, and additional bottle<br />

storage facilities. Over the year it also invested in systems to reduce<br />

and recycle wastewater, including systems to maximise the capture of<br />

rainwater for use within production, particularly for cleaning purposes.<br />

Over 2010 and 2011, <strong>Yakult</strong> invested a further $4 million, enhancing<br />

capacity and efficiencies at the plant, enabling the company to meet<br />

increasing consumer demand. The investment includes a new filling<br />

plant unit increasing capacity of both the 5 and 10-pack line. It also<br />

includes a new moulding machine and a liquid sugar annexe, with<br />

further plans to install additional equipment in early 2012.<br />

<strong>Yakult</strong> LIGHT was launched in 2004, in response to increasingly<br />

health-conscious consumers. The launch of the lighter ‘reduced sugar’<br />

variety has not come at the expense of the original variety, but has in<br />

fact established a new market.<br />

In order to establish itself in <strong>Australia</strong>, <strong>Yakult</strong> <strong>Australia</strong> invested in<br />

a range of marketing activities, including supermarket sampling,<br />

national television advertising, newsletters, magazines, website,<br />

home delivery, consumer information service and sponsorship.<br />

While the marketing focus today has changed, education remains an<br />

important focus. The company welcomes visitors and offers factory<br />

tours to 4,000 to 5,000 visitors per year.<br />

<strong>Yakult</strong> <strong>Australia</strong>’s <strong>Invest</strong>ment in <strong>Victoria</strong>’s Food Industry<br />

Supply Chain<br />

R&D<br />

Primary<br />

production<br />

Manufacturing<br />

& processing<br />

Packaging<br />

& distribution<br />

Transport<br />

& storage<br />

Wholesale<br />

& retail<br />

<strong>Yakult</strong> <strong>Australia</strong> is involved in manufacturing, packaging, storage and distribution, and also<br />

invests in building direct relationships with retailers.<br />

Key Reasons for <strong>Invest</strong>ing in <strong>Victoria</strong><br />

• <strong>Victoria</strong> was chosen as the ideal location for establishing <strong>Yakult</strong><br />

<strong>Australia</strong>, due to the proximity to high quality raw ingredients,<br />

locational advantages in terms of transportation options,<br />

availability of sites for development, and the level of acceptance<br />

to new foods by consumers.<br />

Two years prior to establishment, the company invested in extensive<br />

market research in order to identify consumer acceptance and<br />

knowledge of fermented milk drinks. As a result of this research,<br />

it was determined that Melbourne was the best location to launch<br />

the product, and establish the manufacturing base. The <strong>Victoria</strong>n<br />

Government provided important administrative support in<br />

establishing the business.<br />

<strong>Yakult</strong> sources two of its core primary ingredients from <strong>Victoria</strong>n<br />

suppliers - skim milk powder and sugar - and was attracted by the<br />

high quality product on offer in the state. <strong>Victoria</strong>n skim milk powder<br />

is also used by 6 other South East Asian countries, involving 8<br />

factories, in the production of <strong>Yakult</strong> product.<br />

When looking to establish the factory, Dandenong appealed due to<br />

the availability and affordability of suitable green field sites. Similarly,<br />

the area also offered access to a suitable labour market, and continues<br />

to do so today.


With much of the distribution occurring by road, <strong>Victoria</strong> has the<br />

advantage of being centrally located to other states, and also offers<br />

frequent air transport services for the distribution of exports to<br />

New Zealand.<br />

Once operations in <strong>Victoria</strong> were well established and offered<br />

stable market demand, sales were expanded to New South Wales,<br />

Queensland, South <strong>Australia</strong>, Western <strong>Australia</strong> and Tasmania in<br />

successive steps.<br />

“<strong>Yakult</strong>’s corporate philosophy is to contribute to the<br />

health and happiness of people around the world. The three<br />

principles of company founder Dr. Minoru Shirota - the<br />

importance of preventive medicine, a healthy intestine leads<br />

to a long life, and good health at an affordable price – are the<br />

basis of <strong>Yakult</strong> <strong>Australia</strong>’s operations and have contributed to<br />

the company’s ongoing success in <strong>Victoria</strong>”.<br />

Mr. Kenji Ono, Managing Director, <strong>Yakult</strong> <strong>Australia</strong><br />

Benefits from <strong>Invest</strong>ing in <strong>Victoria</strong><br />

• <strong>Yakult</strong> <strong>Australia</strong> has achieved notable growth in sales and<br />

market penetration since its establishment in <strong>Victoria</strong>. It has<br />

also experienced growth in profits, increased production<br />

capacity, and workforce stability.<br />

The success of <strong>Yakult</strong> products in <strong>Australia</strong> is particularly noteworthy<br />

given it launched a product into a new category. Sales have grown<br />

progressively each year since manufacturing began. This has been<br />

supported by growth in its loyal and regular customer base,<br />

which continues to expand over time. Sales of <strong>Yakult</strong> LIGHT<br />

have continued to grow since released in 2004, and now make<br />

up 20 per cent of total sales.<br />

The ongoing expansion, including the new packing line, has enabled<br />

the company to increase the number of permanent employee and<br />

reduce reliance on casual employees. This has benefited the company by<br />

enabling it to ‘multi-skill’ its workforce and retain company knowledge.<br />

Today, <strong>Yakult</strong> <strong>Australia</strong> sells around 200,000 bottles per day, and in<br />

2011 reported turnover of approximately $33 million.<br />

Key Company Facts<br />

<strong>Yakult</strong> <strong>Australia</strong> is based in Dandenong, in <strong>Victoria</strong>’s south-eastern<br />

suburbs. The company also has sales offices across <strong>Australia</strong>, and in<br />

Auckland, New Zealand. Product is distributed from Dandenong, across<br />

<strong>Australia</strong>, with around 5 per cent of sales exported to New Zealand. <strong>Yakult</strong><br />

<strong>Australia</strong> employs 123 staff nationally, 70 of which are based in <strong>Victoria</strong>.<br />

<strong>Yakult</strong> <strong>Australia</strong> produces two core products <strong>Yakult</strong> Original and<br />

<strong>Yakult</strong> LIGHT, in a 5-pack and 10-pack. Despite boasting a 45 day<br />

shelf life, product is not stored onsite, but distributed as soon as<br />

possible after manufacture to assure ultimate freshness.<br />

Product is distributed by refrigerated truck to the major retailers,<br />

including Coles and Woolworths, for distribution onto individual<br />

stores. The remainder of the product is distributed in small<br />

refrigerated vans direct to individual route customers, including<br />

independent grocers, milk bars, Asian grocers, and health food stores.<br />

<strong>Yakult</strong> <strong>Australia</strong> is a wholly-owned subsidiary of <strong>Yakult</strong> Honsha Co<br />

Ltd, based in Tokyo Japan. <strong>Yakult</strong> Honsha is involved in food and<br />

beverages, cosmetics and pharmaceuticals. The <strong>Yakult</strong> group continues<br />

to expand and currently employs more than 27,000 people worldwide.<br />

For further information on <strong>Victoria</strong>’s food and beverage<br />

capabilities, please visit:<br />

www.food.vic.gov.au<br />

www.invest.vic.gov.au/food-beverage<br />

For further information on <strong>Yakult</strong> <strong>Australia</strong>, please contact:<br />

Locked Bag 1403<br />

Dandenong South VIC 3164<br />

<strong>Australia</strong><br />

Phone: +613 9238 4700<br />

Fax: +613 9238 4799<br />

www.yakult.com.au<br />

For further information on investing in <strong>Victoria</strong>, please contact<br />

<strong>Invest</strong> <strong>Victoria</strong> through your local <strong>Victoria</strong>n Government<br />

Business Office<br />

Email: info@invest.vic.gov.au<br />

www.investvictoria.com<br />

DOT5927_1011<br />

<strong>Invest</strong> <strong>Victoria</strong> is the point of entry for all enquiries about establishing a new business or growing an existing business in <strong>Victoria</strong>. We’ll work<br />

with you to develop business solutions that meet your company’s needs and ensure your business future in <strong>Victoria</strong> is secure and profitable.<br />

www.investvictoria.com<br />

Authorised by the <strong>Victoria</strong>n Government, Melbourne.<br />

© Copyright State of <strong>Victoria</strong>, October 2011.<br />

To receive this publication in an accessible format email info@invest.vic.gov.au

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