03.04.2014 Views

ora-schriften-s-2013

ora-schriften-s-2013

ora-schriften-s-2013

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Dutch police, vision on youth and the internet<br />

2. Impact on the police<br />

The digitalization of society is a development<br />

that affects the entire police organization<br />

and all of its core processes. Not only<br />

because of the fact that citizens want to be<br />

able to make reports online, and expect the<br />

internet to be used efficiently and effectively<br />

in matters of detection. But above all,<br />

because the police has a responsibility<br />

when it comes to criminal behavior that is<br />

committed using the internet. The physical<br />

world is no longer the only environment in<br />

which people can commit criminal offences<br />

and therefore also be victims. Insight into<br />

the digital youth culture offers an integral<br />

perspective for wider issues and<br />

organizational challenges that the police<br />

faces:<br />

• 'New' criminal offences<br />

• Other forms of existing criminal offences<br />

• New forms of knowledge about crime<br />

and legal system<br />

• Using the internet as a new channel<br />

(communication, detection, service for<br />

citizens)<br />

• No insight into new trends and<br />

developments<br />

• Heavily reduced level of information<br />

without a focus on online domain<br />

• Risk of incorrect assessment of powers<br />

through a lack of knowledge<br />

• Inefficient business processes and<br />

chain cooperation<br />

• Growing gap between online crime and<br />

likelihood of detection<br />

• Less respect and trust from citizens<br />

Young people indicated that if they need the<br />

police, they cannot find them in the online<br />

domain. To contact the police they generally<br />

have to go to a physical police station. The<br />

threshold for young people to get in touch<br />

with the police about what they experience<br />

online is great. This has several reasons:<br />

- shame; they dare not talk about the<br />

immediate cause<br />

- fear of not being taken seriously by the<br />

police;<br />

- fear that the police will not understand<br />

them;<br />

- perception that nothing happens with<br />

their report<br />

- don’t want their parents to be involved;<br />

- lack of direct (online) contact options is<br />

discouraging<br />

It has therefore been decided to take the<br />

challenge and (literally to an extent!) move<br />

into the virtual world. The Dutch police has<br />

launched various initiatives in recent years<br />

in order both to learn and to use this<br />

newfound knowledge for finding answers to<br />

the organisational challenges they face.<br />

Many meaningful steps have been taken.<br />

In the following paragraphs a brief overview<br />

on the role of the police on the internet will<br />

be discussed.<br />

2.1 Police in the virtual world<br />

Citizens’ expectations for the police to act<br />

no differently online than in real life was an<br />

important starting point for developing and<br />

conducting the various initiatives as these<br />

expectations are legitimate. The police<br />

should be there when they are needed,<br />

help victims and arrest perpetrators.<br />

However, there are a number of constraints<br />

on the way responsibilities can be<br />

performed in the online domain. The police<br />

on the internet cannot:<br />

- be responsible for the public order; they<br />

are private domains,<br />

- directly apply its powers; quite often it<br />

requires special investigative<br />

techniques,<br />

- exercise the same authority as on the<br />

street because of visibility, recognition<br />

and limitation in applying its powers,<br />

- be the only one responsible for the<br />

safety of young people.<br />

1. Police officer on Habbo<br />

Within the virtual Habbo world the police<br />

has experimented with a digital community<br />

police officer, Boudewijn Mayeur. Young<br />

people can get in touch with him while<br />

playing online in Habbo. They ask a lot of<br />

Young people<br />

indicated that if<br />

they need the<br />

police, they<br />

cannot find them<br />

in the online<br />

domain. To<br />

contact the police<br />

they generally<br />

have to go to a<br />

physical police<br />

station.<br />

Special Edition <strong>2013</strong><br />

49

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!