Sustainability Report 2010.pdf - Reckitt Benckiser

Contents
Introduction
Environment
Marketplace
Workplace
Community
Managing & Reporting
Workplace
Our culture and the characteristics of our employees
are our greatest competitive advantage. RB people are
entrepreneurial, innovative, internationally diverse,
dynamic and driven by a strong sense of ownership.
We consider the health, safety and welfare at work of
our employees to be an essential part of being a
responsible and productive company that manages
business risks and delivers long-term shareholder value.
We are also fully committed to the principle of equal
opportunity in employment. We have open communication
with employees at all levels in the company.
45%
of facilities in 2010 were certified to
the internationally recognised safety
management system, OHSAS 18001,
an increase from 30% in 2009.
Part of our success is due to our group
level programmes and in 2010, the
company’s external certification of
its Group Occupational Health & Safety
Management System to OHSAS 18001
was reconfirmed.
90%
reduction in accident rates,
since 2001. Safety continues
to be a top priority.
3%
reduction achieved in lost
working day accident frequency
rates (LWDAR) from 2009 levels.
Over ten years without a lost time accident
at Hosur, India
Our Hosur factory in India manufactures the active
ingredient in Dettol liquid. The factory uses chlorine
and has taken a proactive approach to safety
management, including implementing the RB chlorine
gas process safety standard. The factory conducts shop
floor meetings at the start of every shift – the first
discussion is around safety, health and environmental
issues. There is also a reward for hazard spotting to
help prevent any potential injuries and maintain and
build on the impressive safety record.
Reckitt Benckiser has been named
as Britain’s Most Admired Company
in the Health & Household sector at
Management Today’s Britain’s Most
Admired Companies Awards 2010,
the ‘UK’s business Oscars’.
Management Today said RB had been recognised for
this award because of its strategies during the recession:
“RB refuses to rush into budget ranges, focusing instead
on premium products such as Nurofen. The strategy
paid off – the company reported strong Q3 results,
with sales up to 7%.”
In the overall Most Admired league table, RB now
ranks 27, a huge increase on coming in 63rd last year.
The awards are now in their 18th year and are based
on the opinions of 200 of the UK’s largest companies.