1 Expanded version April 2013 - Unesco

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4 Freedom Fone Tags: Mobile, Engaging audience 1.Site: www.freedomfone.org 2. License: Free and Open source 3. Operational system: Linux 4. Status of development: Stable (<strong>version</strong> 2) with updates 5. Description: Freedom Fone is a priority voice-based communications platform to interact with offline audiences in any language. Audio files are stored by Freedom Fone in a content management system which is updated through a simple-to-use browser interface. These audio clips populate an Interactive Voice Response (IVR) menu which callers can navigate through for information. Individuals can contribute questions, content and feedback by leaving voice messages via the IVR interface. 6. Features: The Freedom Fone system lets implementers create simple voice menus that users can call in and navigate using their keypad. The voice menus can contain the news and information that the users may be interested in listening to, and also allow users to leave messages. There is also call-back functionality (user calls, hangs up, the system calls them back) for user cost reduction. The system includes SMS polling functionality as well. Freedom Fone can be operated as a collective, with different groups managing different channels of information from the same installation. 7. Radios using Freedom Fone: ZAF - Bush Radio, Atlantis, Valley, Riverside TZA – Fadeco DRC – Deogracias, Bangu, Kimvuka na Lutondo, Moanda 8. Links: Demonstration: http://demo.freedomfone.org Download: http://www.freedomfone.org/page/downloads User guide: http://www.freedomfone.org/page/documentation 9. Minimum requirements a. Radio station: ● Dedicated computer ● GSM services ● Active simcards ● Audio recorder b. Audience: ● A phone (fixed/landline, mobile phone, or Internet calling with call out credit) 10. Similar products: ● Twilio ● Voxio 11. Strengths of the product
5 ● Adaptable to different languages and cultures. It can be used and deployed in all countries where there is mobile network coverage, and content can be recorded in any language - even multiple languages, simultaneously. ● Simple to install. Freedom Fone provides an installer that automates much of the setup, empowering a non-technical user to independently set up a sophisticated telephony server in under 30mins. ● Simple to use. Once you're set up, an easy graphical user interface lets you control through a simple 'dashboard'." 12. Weaknesses of the product ● Supply chains for equipment (e.g. GSM devices) not as easy as it could be ● Requires dedicated computer 13. Opportunities of the product ● Use in small to medium sized radio stations for agricultural development, education or health programmes, elections monitoring or emergency relief operations. ● Engaging older audiences, not used to texting, or internet chatting ● Illiterate audiences ● Audiences without access to SMS (either by financial reasons or technology literacy) ● Audiences without internet ● Audiences that speak multiple languages ● Share audio information with audience; Audio information can take different forms as voice menu (press 1, press 2, etc.), educational dramas, short news items, or songs. ● Organise a poll to enable the audience to vote on an issue using their phone; ● Collect SMSs from the audience: these might be updates about specific news events, alerts or similar time critical information; ● Get the audience to leave audio messages to share their opinion on a particular topic or make reports in their own language. ● In addition to ordinary mobile phones, your callers can use landlines and internet-based phones to access the service. This means that Freedom Fone can receive and deliver crucial information via mobile phones or landlines in situations facing power constraints or where the Internet access is limited or interrupted. 14. Threats/Constraints of the product ● To run the platform independent of the Internet, the computer must be connected to mobile phone networks via one or more GSM devices. 15. More information ● African initiative (Zimbabwe) ● Winner of Index Freedom of Expression Awards 2012 http://oneworldgroup.org/2012/03/28/award-for-kubatanas-freedom-fone/ ● Studying integration with FrontlineSMS:Radio ● Integrating with disaster response technologies: http://mobileactive.org/do-you-hear-me-disaster ● http://www.freedomfone.org/news/helping-to-address-maternal-mortality-in-africa ● http://www.freedomfone.org/news/freedom-fone%27s-dialer-<strong>version</strong>-used-to-facilitate-feedbackin-zimbabwe
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Page 5 and 6: Correspondent interviewing in Mtega
Page 7 and 8: Workshop in South Africa: Programmi
Page 9 and 10: positive in every country, includin
Page 11 and 12: Ruth Nankamba interviews Bertha Nac
Page 13 and 14: Through training, improvements were
Page 15 and 16: other organizations that partner wi
Page 17 and 18: Performance Indicators (PI) Expecte
Page 19 and 20: Young presenter interacting with au
Page 21 and 22: V. Workplan The calendar of activit
Page 23 and 24: MyLocalRadio.org was designed to in
Page 25 and 26: Teenagers and kids listen to Mkushi
Page 27 and 28: Annexes i. Results Based Matrix ii.
Page 29 and 30: Annex ii - Annual progress report 5
Page 31 and 32: 2 Democratic Republic of the Congo
Page 33 and 34: 4 Kenya Hundwe FM Health 1. Malaria
Page 35 and 36: 6 Lesotho Mafeteng FM Health 1. Lac
Page 37 and 38: 8 3. Lack of health care education
Page 39 and 40: 10 Agriculture 1. Lack of education
Page 41 and 42: 12 Tanzania Sengerema Health 1. Lac
Page 43 and 44: 14 2. Lack of markets 3. Lack of ed
Page 45 and 46: 16 Zambia Breeze FM Health 4. Malar
Page 47 and 48: Annex iv - Annual progress report 5
Page 49: 3 ● Modem drivers (Safaricom) ●
Page 53 and 54: 7 ● Integrate mapping of topics i
Page 55 and 56: 9 Airtime Tags: radio programming,
Page 57 and 58: 11 GRINS 1. Site: http://www.gramva
Page 59 and 60: 13 Audacity Tags: audio editing, ed
Page 61 and 62: 15 Libre Office and Open Office Tag
Page 63 and 64: Annex v - Progress report 503RAF500
Page 65 and 66: 3 Quality of information analysis o
Page 67 and 68: 5 Freedom Fone Freedom Fone is a pr
Page 69 and 70: 7 SWOT Analysis of Freedom Fone Str
Page 71 and 72: Annex vii - Annual progress report
Page 73 and 74: Annex viii - Annual progress report
Page 79 and 80: Annex x - Annual progress report 50
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Page 89 and 90: 2 1. Results noted among beneficiar
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Page 93 and 94: 6 Bush FM • Bush FM, the mother o
Page 95 and 96: 8 Zambia Breeze FM • There is an
Page 97 and 98: 10 • Reactions (mobile participat
Page 99 and 100: 12 Jozi FM As a result of the audie
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14 Pambazuko • Through radio prog
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16 Mugambo Jweto The training of Mu
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18 Micheweni • Female participant
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20 4. How the weekly monitoring is
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22 Namibia Weekly monitoring in Nam
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24 identifying listening patterns t
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26 • After the implementation of
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28 • The staff and volunteers had
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30 • All correspondents can engag
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32 • After the project start more
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34 6. Changes in radio stations Des
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1 Expanded version April 2013 - Unesco

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