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NFSMI's Online Course System User Guide - National Food Service ...

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NSFMI’s <strong>Online</strong> <strong>Course</strong> <strong>System</strong> <strong>User</strong> <strong>Guide</strong><br />

VISIT WWW.NFSMI.ORG TO VIEW CURRENT AND UP-COMING COURSES<br />

You can now learn online in the convenience<br />

of your workplace or any other location<br />

with Internet connectivity.<br />

NFSMI offers a variety of online courses to meet the<br />

professional development needs of child nutrition<br />

professionals and staff. <strong>Online</strong> courses are categorized<br />

into the child nutrition areas of child care, food safety,<br />

school nutrition, and wellness.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

The University of Mississippi<br />

An effective solution for school nutrition programs’<br />

professional development needs.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

1


Table of Contents<br />

Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2<br />

Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3<br />

Features of the <strong>Online</strong> <strong>Course</strong> <strong>System</strong> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3<br />

Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4<br />

<strong>Course</strong> <strong>Guide</strong>lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4<br />

When Should You Work on the <strong>Course</strong>?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4<br />

Make a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4<br />

Creating an Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5<br />

General Account Registration (Non-State Agency) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7<br />

State Agency Account Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8<br />

Logging Into Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9<br />

Registering for a <strong>Course</strong> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11<br />

<strong>Online</strong> <strong>Course</strong> Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14<br />

Introduction to the <strong>Online</strong> <strong>Course</strong> Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14<br />

<strong>Course</strong> Outline Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14<br />

Help Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15<br />

<strong>Course</strong> Documents Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15<br />

Navigating the <strong>Online</strong> <strong>Course</strong> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16<br />

Title Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16<br />

Moving Between Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16<br />

Using Multimedia Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17<br />

Listening to Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17<br />

Viewing Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17<br />

Viewing and Printing a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18<br />

NFSMI Help Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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Forward<br />

Thank you for using the online course system at the <strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

(NFSMI). Continuing education courses offered online at NFSMI support the professional<br />

development and training of child nutrition program personnel at all levels of responsibility. The<br />

NFSMI’s online course system supports the research-based competencies, knowledge, and skills<br />

needed for excellence in child nutrition program management.<br />

This online course user guide was created to ensure participants receive the maximum benefi t from<br />

NFSMI’s online course system. NFSMI’s online courses use the latest Internet technology to make<br />

professional development easy and convenient for you. To refl ect the busy lives of many of our<br />

users, you can take each course over multiple sessions and computers, ideal for those who need to<br />

access courses from work, school, or home.<br />

Features of the <strong>Online</strong> <strong>Course</strong> <strong>System</strong><br />

• Instructional hours that can be used to apply for continuing education units (CEU) meeting<br />

certifi cation and credentialing requirements with the School Nutrition Association and other<br />

organizations<br />

• Technical and instructional support available<br />

• No cost to the user employed in child nutrition programs<br />

• <strong>System</strong> for tracking learner’s progress<br />

• Self-paced, easy to follow lessons<br />

• Automated feedback on lesson activities<br />

• Pre- and post-training assessments that guide the learning experience<br />

• Application of content learned<br />

• Multi-media elements in each lesson<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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Quick Tips<br />

<strong>Course</strong> <strong>Guide</strong>lines<br />

• You will need note paper and a pen or pencil.<br />

• NFSMI recommends a folder or notebook to organize all your course materials.<br />

• Many courses provide a downloadable course workbook containing a checklist and other<br />

handouts for the course.<br />

• Use the assignment Check List that is provided in most courses to keep you on track.<br />

• Plan a time of day to work on the course when you are most focused and able to concentrate.<br />

• You may stop at any point during a lesson and then resume the course later by logging back<br />

in. The course will take you back to the point where you stopped.<br />

• You will receive a certifi cate upon completion of the course and the course evaluation (See<br />

Page 18 of this user guide).<br />

• If you are required to complete this course by your school district, be sure to keep all quizzes,<br />

handouts, and a copy of your certifi cate to submit to your manager or director after completing<br />

the course.<br />

When Should You Work on the <strong>Course</strong>?<br />

• Decide what time of day is best for you.<br />

• Your learning will be most effective if you can fi nd uninterrupted blocks of time to work, even if<br />

it is only blocks of 10–15 minutes.<br />

Make a Schedule<br />

• Plan a tentative schedule for when you will work on the course. For example, you may plan for<br />

every day, 2 days a week, or only on Saturdays.<br />

• Set a realistic goal for when you plan to complete the course. Consider your job, your family<br />

activities, and holidays in setting a completion date, but don’t plan a date so far off that you<br />

are more likely to procrastinate.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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Creating an Account<br />

Step 1.<br />

Visit www.nfsmi.org<br />

Step 2.<br />

Click on the “My Profile” button on the top right of the page.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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Step 3. Register by clicking on the link “Not yet registered on the NFSMI Web site? Register<br />

and create your profile now.”<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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General Account Registration (Non-State Agency)<br />

Step 4. Completely fi ll out the Account Registration form to establish an account.<br />

If you are associated with a state agency skip to step 5.<br />

NOTE: A valid e-mail account is required to register. Also, your password must be fi ve<br />

characters long and contain a capital letter, lower case letter, number, or symbol.<br />

State Agency<br />

Click Here to<br />

Register<br />

See Step 5<br />

Click the “Save Profile” button at the bottom of the page.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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State Agency Account Registration<br />

Step 5. Use this option to register if you are employed by a state agency such as the Department<br />

of Education.<br />

Completely fi ll out the Account Registration form to establish an account.<br />

NOTE: A valid e-mail account is required to register. Also, your password must be fi ve<br />

characters long and contain a capital letter, lower case letter, number, or symbol.<br />

Click the “Save Profile” button at the bottom of the page.<br />

Step 6.<br />

Once you have successfully registered, return to the login page by clicking on<br />

“My Profile”.<br />

Login<br />

• Use the e-mail address you registered with as your username and<br />

• Use the registered password.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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Logging Into Your Account<br />

Step 1. Visit www.nfsmi.org<br />

Step 2. Click on the “My Profile” button on the top right of the page.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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Step 3. Login<br />

• Use the e-mail address you registered with as your username and<br />

• Use the registered password.<br />

NOTE: Type your complete e-mail address: Example: yourname@domain.com. You<br />

may click on “Forgot Your Password?” to have your password mailed to you if you<br />

have trouble logging in.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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Registering for a <strong>Course</strong><br />

Step 1. Once you have logged in to NFSMI’s Web site you will see your profi le page.<br />

On the Toolbox, click on “<strong>Online</strong> <strong>Course</strong> Catalog” to view a list of NFSMI’s available<br />

online courses on these topics: Child Care, <strong>Food</strong> Safety, Child Nutrition, Special<br />

Needs, Wellness, and Webinar.<br />

Step 2. The course catalog is divided into 6 categories. Clicking on the category name will bring<br />

you to a list of courses that fall under that category. <strong>Course</strong>s with In Progress icons are<br />

not yet available.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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Step 3. Once you have found a course, click on the “Register Here” link located to the right of<br />

the chosen course to register for the online course.<br />

NOTE: Some course descriptions include a link for (more…). By clicking on the (more…)<br />

link, you will receive a detailed description of the course.<br />

Step 4. On the Registration Page, choose to register for the course for your own use.<br />

Step 5. Once you have successfully registered, return to your list of registered courses.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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Step 6. Click the “My <strong>Course</strong>s” option in the Toolbox for a list of registered online courses.<br />

• On your list of online courses, you will see the course title, registration date, and<br />

completion date of the courses you have registered for.<br />

• Click on the course title of the course that you would like to work on.<br />

You are now ready to begin your online course.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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<strong>Online</strong> <strong>Course</strong> Menu<br />

Introduction to the <strong>Online</strong> <strong>Course</strong> Menu Options<br />

The <strong>Online</strong> <strong>Course</strong> Menu is located at the top right of each NFSMI online course.<br />

The menu includes a link to<br />

• the NFSMI main menu,<br />

• the course outline tool,<br />

• the help tool, and<br />

• the course documents tool.<br />

<strong>Course</strong> Outline Tool<br />

The <strong>Course</strong> Outline tool is useful as you complete the course. It allows you to revisit material that<br />

you have covered.<br />

• The course outline is divided into lessons. Clicking the to the left of each lesson reveals a<br />

list of the screens for that lesson.<br />

• Choose the screen that you would like to revisit.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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Help Tool<br />

• The Help tool will reveal a list of computer system requirements for the online course.<br />

• The Help tool also provides a list of frequently asked questions about<br />

online course elements.<br />

<strong>Course</strong> Documents Tool<br />

The <strong>Course</strong> Documents tool will reveal a list of documents used in the online course.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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Navigating the <strong>Online</strong> <strong>Course</strong><br />

Title Bar<br />

<strong>Course</strong><br />

Name<br />

Screen<br />

Name<br />

NOTE: It is helpful to write down this information so you can review the material after the course<br />

has been completed.<br />

Moving Between Screens<br />

A navigation button is located at the bottom right of every screen in each NFSMI course.<br />

• The navigation buttons include a print, previous, next, and stop option.<br />

• The stop navigation button completely stops the course and returns you to the main menu.<br />

• The print button produces a PDF fi le of the entire course for you to print or save.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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Using Multimedia Elements<br />

Listening to Audio<br />

Audio elements are available throughout the online courses. To activate these elements you will<br />

need to be sure<br />

• Adobe Flash is installed. (Visit http://www.adobe.com to download).<br />

• Your computer speakers or headphones are turned to a comfortable volume.<br />

• Player controls for audio must be activated by clicking on the arrow shown below.<br />

Viewing Video<br />

Video elements are available throughout the online courses. To activate these elements you will<br />

need to be sure<br />

• Adobe Flash is installed. (Visit http://www.adobe.com to download).<br />

• Your computer speakers or headphones are turned to a comfortable volume.<br />

• Player controls for audio must be activated by clicking on the arrow shown below.<br />

Click here to play<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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Viewing and Printing a Certificate<br />

Step 1. Once the course evaluation has been completed, you may view and print your certifi cate.<br />

• Click on “NFSMI Main Menu” to return to the Main Menu.<br />

Step 2. On the left Toolbox click on “My Certificates.”<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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Step 3. Under “My <strong>Course</strong> Certificates” you will see a list of registered online courses.<br />

• <strong>Course</strong>s with a Completion Date have been completed and can be printed.<br />

• Click on the course title to receive your certifi cate for printing. You may also export<br />

your certifi cate to a PDF and save it to your computer.<br />

NOTE: If you believe you have completed a course and there is no completion date, you<br />

should click on “My <strong>Course</strong>s” and return to the course. You may have not completed<br />

the evaluation. You will need to complete the course evaluation before you can receive a<br />

certifi cate with a date and time stamp.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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NFSMI Help Desk<br />

The <strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute’s experienced School Meals Specialists are on<br />

call to answer questions and provide information or referrals related to serving healthy, safe meals<br />

in schools and child care settings.<br />

NFSMI staff is available Monday through Friday during the hours of 8:00 a.m. – 5:00 p.m. (CST).<br />

Call toll free at 800-321-3054 to speak with our staff or e-mail your question to<br />

helpdesk@nfsmi.org. We will respond to your questions as soon as possible.<br />

<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

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<strong>National</strong> <strong>Food</strong> <strong>Service</strong> Management Institute<br />

The University of Mississippi<br />

This project has been funded at least in part with Federal funds from the U.S. Department of Agriculture, <strong>Food</strong> and Nutrition <strong>Service</strong> and through an<br />

agreement with The University of Mississippi. The contents of this program do not necessarily refl ect the views or policies of the U.S. Department of<br />

Agriculture, nor does mention of trade names, commercial products, or organizations imply endorsement by the U.S. Government. The University of<br />

Mississippi is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA Employer.

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