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Ontario Works - County of Wellington

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<strong>Ontario</strong> <strong>Works</strong><br />

VISION STATEMENT<br />

The <strong>County</strong> <strong>of</strong> <strong>Wellington</strong> <strong>Ontario</strong> <strong>Works</strong> Department is dedicated to<br />

assist individuals and families with resources and services. We are<br />

committed to provide services in a manner that respects the dignity <strong>of</strong><br />

each human being and recognizes the need for an individual to reach<br />

his/her highest level <strong>of</strong> independence. We strive to work collaboratively<br />

within a broader context <strong>of</strong> local agencies to meet community needs<br />

while fulfilling our mandated obligation as defined in the <strong>Ontario</strong> <strong>Works</strong><br />

legislation.<br />

MISSION STATEMENT<br />

The <strong>County</strong> <strong>of</strong> <strong>Wellington</strong> <strong>Ontario</strong> <strong>Works</strong> staff will assist our community<br />

by providing financial and employment assistance. We are committed to<br />

ensuring a client focused approach, which recognizes individual worth<br />

and fosters movement towards personal and financial independence.<br />

Through enthusiasm, compassion, accountability and respectfulness staff<br />

is committed to providing quality service to individuals and families.<br />

<strong>County</strong> <strong>of</strong> <strong>Wellington</strong> <strong>Ontario</strong> <strong>Works</strong> Income Services<br />

129 Wyndham Street North<br />

Guelph, ON, N1H 4E9<br />

Phone: 519-837-2670<br />

<strong>County</strong> <strong>of</strong> <strong>Wellington</strong> <strong>Ontario</strong> <strong>Works</strong> Employment Services<br />

138 Wyndham Street North<br />

Guelph, ON, N1H 4E8<br />

Phone: 519-837-2670


ONTARIO WORKS INFORMATION BOOKLET<br />

TABLE OF CONTENTS<br />

Financial Assistance<br />

Application for Assistance Requirements 2<br />

Financial Assistance/Other Benefits 3-4<br />

Earning Exemptions 5<br />

Consolidated Verification Process 5<br />

Termination <strong>of</strong> Assistance 5<br />

<strong>Ontario</strong> <strong>Works</strong>, Family Support Program 5<br />

Monthly <strong>Ontario</strong> <strong>Works</strong> Assistance Statement 6-7<br />

Income Statement 8-9<br />

Employment Assistance<br />

Employment Assistance - Introduction 10<br />

Deferral <strong>of</strong> Employment Activities 10<br />

Literacy Assessment 11<br />

Community Placement 11<br />

Employment Placement 11<br />

Self Employment 12<br />

Learning Earning and Parenting Program 12<br />

Employment Training and <strong>Works</strong>hops 13<br />

Life Skills Program 14<br />

Addiction Services Program 14<br />

Mental Health Life Skills Program 14<br />

Employment Resource Centre 15<br />

Child Care 16<br />

Temporary Employment Agencies 17<br />

Job Search Tips 18-19<br />

Community Resources 20-22<br />

<strong>Wellington</strong> <strong>County</strong><br />

1<br />

<strong>Ontario</strong> <strong>Works</strong>


APPLICATION FOR ASSISTANCE REQUIREMENTS:<br />

1. Telephone Application Screening<br />

• Questions are asked to determine eligibility for<br />

assistance<br />

2. Attend Interview with a Financial Caseworker<br />

• Learn important information about the <strong>Ontario</strong><br />

<strong>Works</strong> program<br />

• Verification <strong>of</strong> all information<br />

• Review <strong>of</strong> eligibility for assistance<br />

3. Attend Interview with an Employment Caseworker<br />

• Discuss a Participation Agreement that will<br />

outline employment related activities<br />

<strong>County</strong> <strong>of</strong> <strong>Wellington</strong> <strong>Ontario</strong> <strong>Works</strong>, 129 Wyndham St. N.<br />

<strong>Wellington</strong> <strong>County</strong><br />

2<br />

<strong>Ontario</strong> <strong>Works</strong>


FINANCIAL ASSISTANCE<br />

<strong>County</strong> <strong>of</strong> <strong>Wellington</strong> and City <strong>of</strong> Guelph residents may require <strong>Ontario</strong><br />

<strong>Works</strong> Assistance for many different reasons. An entitlement based on<br />

your circumstance, family size, accommodation costs, and any other<br />

approved costs may be provided to you monthly. Incomes such as<br />

Employment Insurance Benefits and Support Payments will be deducted.<br />

Based on your circumstances you may also receive other<br />

benefits:<br />

ONTARIO DRUG BENEFIT CARD - You will receive a monthly <strong>Ontario</strong><br />

Drug Benefit Card which you may use for prescriptions.<br />

DENTAL CARE - Dependent children are eligible for basic dental care.<br />

Adults may be eligible for necessary or emergency dental services.<br />

VISION CARE - <strong>Ontario</strong> <strong>Works</strong> recipients are eligible for Basic Vision<br />

Care.<br />

COMMUNITY STARTUP AND MAINTENANCE BENEFIT - This is<br />

available to assist participants to establish new permanent residences.<br />

This may also be issued to prevent eviction or the discontinuance <strong>of</strong><br />

utilities.<br />

DISCRETIONARY ASSISTANCE - You may receive funding for diabetic<br />

supplies, surgical supplies and dressings and transportation for medical<br />

purposes. Prescribed assistive aids and devices, surgical stockings,<br />

inhalers, artificial limbs, wheelchairs and other items may also be<br />

approved.<br />

<strong>Wellington</strong> <strong>County</strong><br />

3<br />

<strong>Ontario</strong> <strong>Works</strong>


EXTENDED EMPLOYMENT HEALTH BENEFITS - Participants exiting<br />

<strong>Ontario</strong> <strong>Works</strong> due to new or increased earnings may be eligible for<br />

Health Benefits for a period <strong>of</strong> 6 months.<br />

EXTENDED HEALTH BENEFITS - Participants exiting <strong>Ontario</strong> <strong>Works</strong> for<br />

reasons other than employment earnings may be eligible for Health<br />

Benefits.<br />

FULL-TIME EMPLOYMENT BENEFITS – This benefit assists with<br />

expenses associated with beginning full-time employment.<br />

OTHER EMPLOYMENT and EMPLOYMENT<br />

ASSISTANCE ACTIVITIES BENEFIT – You may receive funds to cover<br />

expenses to participate in job search, basic education, job specific skills<br />

training, community placement, employment placement, self-employment<br />

development and the costs <strong>of</strong> childcare. This benefit also applies to<br />

persons beginning or changing part-time employment.<br />

SPECIAL SERVICES - This unit provides various benefits to <strong>Ontario</strong><br />

<strong>Works</strong> participants and people who have other sources <strong>of</strong> income. A<br />

financial assessment must be completed to determine eligibility for these<br />

services.<br />

The following programs are available from Special Services:<br />

Domiciliary Hostel Program – provides a subsidy for<br />

persons residing in a Retirement Home with a <strong>County</strong> <strong>of</strong><br />

<strong>Wellington</strong> Social Services agreement.<br />

Discretionary Benefits – a person may be eligible for<br />

assistance with the cost <strong>of</strong> prescribed assistive devices and<br />

other prescribed medical needs.<br />

Funeral & Burial – funeral and burial services for an<br />

indigent person.<br />

<strong>Wellington</strong> <strong>County</strong><br />

4<br />

<strong>Ontario</strong> <strong>Works</strong>


EARNING EXEMPTIONS<br />

After three continuous months <strong>of</strong> assistance, or if reapplying for <strong>Ontario</strong><br />

<strong>Works</strong> within 6 months (if applicable in your case), you will be eligible for<br />

a 50% exemption on your earnings. All income must be declared and<br />

verified using your Income Reporting Statement.<br />

CONSOLIDATED VERIFICATION PROCESS (CVP)<br />

Periodic financial file reviews are conducted for everyone who is in<br />

receipt <strong>of</strong> <strong>Ontario</strong> <strong>Works</strong> Assistance. You will be notified in writing <strong>of</strong> your<br />

CVP appointment. At this meeting your worker will ensure that all the<br />

information on file is correct and will note any changes in your<br />

circumstances. These meetings are a requirement <strong>of</strong> receiving <strong>Ontario</strong><br />

<strong>Works</strong> Assistance.<br />

ONTARIO WORKS FAMILY SUPPORT PROGRAM<br />

All participants <strong>of</strong> <strong>Ontario</strong> <strong>Works</strong> are obligated to obtain any financial<br />

resources available to them as a condition <strong>of</strong> eligibility. A Family Support<br />

Worker will assist you to obtain financial support which may be in the<br />

form <strong>of</strong> an agreement or a court order. Existing orders will be reviewed<br />

for adequacy and enforcement purposes.<br />

TERMINATION OF ASSISTANCE<br />

Should you no longer require financial assistance, please contact your<br />

Caseworker. You may be eligible to receive other benefits if you are<br />

leaving <strong>Ontario</strong> <strong>Works</strong>.<br />

<strong>Wellington</strong> <strong>County</strong><br />

5<br />

<strong>Ontario</strong> <strong>Works</strong>


Description <strong>of</strong> the Monthly <strong>Ontario</strong> <strong>Works</strong> Assistance<br />

Statement<br />

The <strong>Ontario</strong> Drug Benefit Card<br />

Covers most Prescriptions<br />

All eligible family members will be listed<br />

Valid for the current benefit month<br />

If your prescription is not covered contact your<br />

caseworker<br />

The Statement <strong>of</strong> Income<br />

Must be submitted to maintain monthly eligibility<br />

Due in <strong>of</strong>fice on the 16 <strong>of</strong> each month<br />

This is a legal document and must be completed<br />

correctly<br />

All income verification must be attached to the<br />

Statement <strong>of</strong> Income and submitted<br />

The Statement <strong>of</strong> Assistance<br />

Will show your monthly entitlement<br />

Will show your monthly income deductions<br />

The Cheque or Statement <strong>of</strong> Bank Deposit<br />

<strong>Wellington</strong> <strong>County</strong><br />

6<br />

<strong>Ontario</strong> <strong>Works</strong>


<strong>Wellington</strong> <strong>County</strong><br />

7<br />

<strong>Ontario</strong> <strong>Works</strong>


<strong>Wellington</strong> <strong>County</strong><br />

8<br />

<strong>Ontario</strong> <strong>Works</strong>


Please Note: If you have no income put "NIL" in each <strong>of</strong> the boxes as shown below<br />

STATEMENT OF INCOME / DECLARATION DE REVENU<br />

DESCRIPTION<br />

PARTICIPANT<br />

PARTICIPANT(E)<br />

GROSS AMOUNT/ MONTANT BRUT<br />

SPOUSE<br />

CONJOINT(E)<br />

DEPENDANT<br />

PERS. A CH.<br />

NOTE: IF YOU HAVE NO INCOME TO REPORT RINDICATE 'NIL' IN THE BOXES BELOW<br />

REMARQUE SI VOUS N'AVEZ AUCUN REVENU, INSCRIVEZ "NEANT'DANS LES CASESCI-DESSOUS<br />

DESCRIPTION<br />

PARTICIPANT<br />

PARTICIPANT(E)<br />

GROSS AMOUNT/ MONTANT BRUT<br />

SPOUSE<br />

CONJOINT(E)<br />

DEPENDANT PERS.<br />

ACH.<br />

EARNINGS GROSS/BRUT NIL NIL NIL CPP/QPP - RETIREMENT<br />

NIL NIL NIL<br />

GAIN NET NIL NIL NIL RPC/RRQ - RETRAITE<br />

NIL NIL NIL<br />

TIPS AND GRATUITIES<br />

POURBOIRES ET<br />

GRATIFICATIONS<br />

RENTAL INCOME<br />

REVENU DE LOCATION<br />

PRiVATE PENSION<br />

REGIME PRIVES DE PENSION<br />

OAS/GIS<br />

SV/SRG<br />

GAINS<br />

RRAG<br />

PRIVATE INSURANCE<br />

ASSURANCE PRIVEE<br />

SUPPORT PAYMENT<br />

PENSION ALIMENTAIRE<br />

FOREIGN PENSIONS<br />

PENS. D'UN PAYS ETRANGER<br />

EMPLOYMENT INSURANCE<br />

ASSURANCE-EMPLOI.<br />

WSIB PERM/TEMP.<br />

CSPAAT PERM./TEMP<br />

IN ORDER TO AVOID ANY INTERRUPTION IN THE PAYMENT OF YOUR ASSISTANCE<br />

COMPLETE THIS FORM AND RETURN IT ON THE DATE SHOWN ON THE REVERSE.<br />

CPP/QPP - SURVIVOR<br />

NIL NIL NIL NIL NIL NIL<br />

RPC/RRQ - SURVIVANT<br />

CPP/QPP - DISABILITY<br />

NIL NIL NIL NIL NIL NIL<br />

RPC/RRQ - INVALIDITE<br />

WAR VETERAN'S ALLOWANCE<br />

NIL NIL NIL NIL NIL NIL<br />

ALLOC. D'ANCIEN COMBAT<br />

NIL NIL NIL GROSS FARM INCOME<br />

NIL NIL NIL<br />

REVENU DE LA FERME BRUT<br />

NIL NIL NIL TRAINING<br />

GROSS/BRUT NIL NIL NIL<br />

ALLOWANCE<br />

ALLOC DE<br />

FORMATION<br />

NIL NIL NIL NET NIL NIL NIL<br />

LOANS, GIFTS, OTHER (SPECIFY)<br />

NIL NIL NIL NIL NIL NIL<br />

PRETS, CADEAUX, AUTRE (PRECISER)<br />

NIL NIL NIL<br />

INCOME REVENU<br />

NUMBER OF MALES<br />

Nbre D'HOMMES<br />

NUMBER OF FEMALES<br />

Nbre DE FEMMES<br />

ROOMERS<br />

NIL NIL NIL 0 0 0<br />

LOCATAIRES<br />

NIL NIL NIL BOARDERS<br />

0 0 0<br />

PENSIONNAIRES<br />

TOTAL AMOUNT<br />

MONTANT TOTAL<br />

AFIN D'EVITER TOUTE INTERRUPTION DU PAIEMENT DE VOS PRESTATIONS VOUS DEVEZREMPLIRCETTE<br />

CARTE ET L'ENVOYER A LA DATE INDIQUEE AU VERSO.<br />

All income you received must be reported, if no income was received put 'NIL' in the box. All the boxes must be filled<br />

Pay stubs must be submitted with the Statement <strong>of</strong> Income each Month<br />

Read the declaration. It is a legal document<br />

(Back)<br />

<strong>Wellington</strong> <strong>County</strong><br />

9<br />

<strong>Ontario</strong> <strong>Works</strong>


EMPLOYMENT ASSISTANCE<br />

Once you have been granted <strong>Ontario</strong> <strong>Works</strong> you will<br />

meet with an Employment Worker to assess your<br />

employability. The purpose <strong>of</strong> this meeting is to develop<br />

an action plan which outlines a strategy to determine<br />

your short term and long term goals. A Participation<br />

Agreement will be completed to formalize the action<br />

plan. It is flexible and individualized based on your<br />

needs. As your circumstances change, so can your<br />

Participation Agreement.<br />

Following the terms <strong>of</strong> the Participation Agreement is a<br />

requirement for receiving ongoing financial assistance.<br />

DEFERRAL OF EMPLOYMENT ACTIVITIES<br />

In some instances mandatory participation in employment programs may<br />

be temporarily deferred. This occurs if you are:<br />

• a sole support parent with at least one child not yet in<br />

school<br />

• unemployable for medical reasons<br />

• a caregiver <strong>of</strong> a family member who requires daily<br />

physical assistance on an ongoing basis due to disability or<br />

illness<br />

• 65 yrs <strong>of</strong> age or older<br />

Deferrals do have time limits and are reviewed on a regular basis.<br />

Depending on the reason for the deferral you may be required to<br />

submit supporting documentation to your Employment Worker. If you are<br />

deferred, you can still choose to take part in employment programs.<br />

<strong>Wellington</strong> <strong>County</strong><br />

10<br />

<strong>Ontario</strong> <strong>Works</strong>


LITERACY ASSESSMENT<br />

An <strong>Ontario</strong> <strong>Works</strong> applicant who has not completed grade 12 will be required<br />

to complete a short literacy questionnaire. The Employment Worker will use<br />

this as a tool to help select appropriate participation activities, and develop<br />

short and long term employment plans.<br />

Test results are kept private and do not influence eligibility for assistance.<br />

You will not be required to complete the test if you have been diagnosed as<br />

a person with a learning disability. Literacy training resources and contact<br />

information are listed in this booklet.<br />

COMMUNITY PLACEMENT<br />

A Community Placement is a great opportunity to try out a specific type <strong>of</strong><br />

employment that you are considering. A volunteer placement at a non-pr<strong>of</strong>it<br />

agency provides an excellent opportunity to obtain hands on job experience<br />

which will enhance your résumé and increase the likelihood <strong>of</strong> achieving<br />

your employment goals.<br />

Contact your Employment Worker to discuss a referral to the Community<br />

Placement Worker for assistance with finding a suitable community<br />

placement opportunity.<br />

EMPLOYMENT PLACEMENT<br />

If you have a current marketable résumé, a desire to work education and<br />

skills to match identified job objectives, then you’ll be able to access our<br />

Employment Placement Program. Following the appointment with your<br />

Employment Worker you will be referred to the Employment Specialist.<br />

The Employment specialist will provide one to one support, or as part <strong>of</strong> a<br />

group to explore job searching strategies, assist you with self marketing<br />

skills to local employers.<br />

<strong>Wellington</strong> <strong>County</strong><br />

11<br />

<strong>Ontario</strong> <strong>Works</strong>


SELF EMPLOYMENT<br />

Learn how to build a solid business plan and start building a successful<br />

small business as a means <strong>of</strong> becoming financially independent. <strong>Ontario</strong><br />

<strong>Works</strong> recognizes self-employment activity as a valuable strategy to<br />

become financially independent. Participants who choose to participate in<br />

self-employment activities are referred to Guelph Business Enterprise<br />

Centre Inc. to assess the viability <strong>of</strong> their business idea and develop a<br />

business plan.<br />

LEARNING EARNING AND PARENTING PROGRAM (LEAP)<br />

Are you a parent under the age <strong>of</strong> 25 without your High School Diploma and<br />

involved in the <strong>Ontario</strong> <strong>Works</strong> program?<br />

We can help you LEAP over<br />

the obstacles to succeed.<br />

We want to help you get your Grade 12 diploma.<br />

Let us help you prepare for the job market and enhance your parenting<br />

skills.<br />

Participation expenses and a bursary for further education are available.<br />

For more information contact the LEAP Caseworker<br />

at 837-2670 extension 3780.<br />

<strong>Wellington</strong> <strong>County</strong><br />

12<br />

<strong>Ontario</strong> <strong>Works</strong>


EMPLOYMENT TRAINING AND WORKSHOPS<br />

Depending on your employment history, future goals and Participation<br />

Agreement, you may benefit from one or more <strong>of</strong> the following<br />

workshops. These are <strong>of</strong>fered regularly at our Employment Resource<br />

Centre. Get more information from your Employment Worker.<br />

• Résumé Esentials<br />

• Job Search Strategies<br />

• Introduction to Computers<br />

• Interviewing Skills<br />

• Handling Stress Through Meditation<br />

• Creative problem Solving<br />

• Résumé Enhancements<br />

• Internet Beyond Job Postings<br />

• Electronic Job Search<br />

• Canadian Workplace Culture<br />

• Career Strategies for New Canadians<br />

• Education Strategies for New Canadians<br />

• Positive Futures<br />

• Healthy Lifestyles<br />

• Single Parents Initiating and Choosing Employment (SPICE)<br />

• Retaining Employment and Making Impact Now (REMAIN)<br />

• Other workshops are also <strong>of</strong>fered; speak to your Employment<br />

Worker<br />

You may also schedule an individual session with an Employment<br />

Counselor to discuss the workshop topics and other employment matters.<br />

<strong>Wellington</strong> <strong>County</strong><br />

13<br />

<strong>Ontario</strong> <strong>Works</strong>


Addiction Services Program<br />

The Addiction Service Program assists individuals who identify substance<br />

use or addictive behavior as a barrier to their successful participation in<br />

employment-related activities. This program provides an opportunity for<br />

individuals to explore treatment options and begin taking steps towards a<br />

more positive and healthy lifestyle. Alternatively, individuals may wish to<br />

participate in the addictions services program in an effort to maintain and<br />

expand upon treatment gains after completion <strong>of</strong> a residential addiction<br />

treatment program. Motivation and commitment to making positive<br />

change are essential in order to benefit from the addiction services<br />

program. Participants are expected to take an active role in determining<br />

and implementing their treatment plan, while an addiction services worker<br />

will provide intensive case management and appropriate community<br />

referrals throughout the process.<br />

Mental Health Life Skills Program<br />

The Mental Health Life Skills Program assists people who experience<br />

barriers to employment as a result <strong>of</strong> mental health needs. The Mental<br />

Health Life Skills Worker provides referrals to community agencies and<br />

supports that aim to meet these needs. Treatment and counselling are<br />

supported as alternative employment activities in order to facilitate mental<br />

health recovery and work readiness. People in this program are active<br />

participants in generating and implementing their personalized recovery<br />

plan.<br />

<strong>Wellington</strong> <strong>County</strong><br />

14<br />

<strong>Ontario</strong> <strong>Works</strong>


EMPLOYMENT RESOURCE CENTRE<br />

THE PLACE TO BE...... FOR JOB SEARCHING<br />

138 Wyndham St, Guelph 519-823-7887 Fax 519-837-0708<br />

• 16 Computer Stations for employment purposes are<br />

available for public use. Computers are used for job related<br />

purposes only, and this is monitored. Access may be limited<br />

based on daily demand.<br />

• Message services for employment related matters is available<br />

for those without a telephone.<br />

• Photocopying and faxing <strong>of</strong> job related material.<br />

• Wide variety <strong>of</strong> employment and training information<br />

including guide books on résumé and cover letter preparation.<br />

• Guelph, Kitchener, and Toronto daily newspapers.<br />

• Access to public telephones (local calls only).<br />

• Friendly, helpful staff to assist with questions about the<br />

computers, résumés, cover letters, and other employment<br />

elated topics.<br />

Open 8:30 am to 4:30 pm Monday to Friday. The centre is fully accessible.<br />

<strong>Wellington</strong> <strong>County</strong><br />

15<br />

<strong>Ontario</strong> <strong>Works</strong>


ONTARIO WORKS AND CHILD CARE<br />

Child Care may be available to help you while you complete your <strong>Ontario</strong><br />

<strong>Works</strong> employment related activities.<br />

Licensed child care is a programme where care and learning happens in a<br />

group setting. The programme is licensed under the Day Nurseries Act to<br />

make sure certain standards are met.<br />

Licensed Child Care Centres include Child Care centres, nursery schools,<br />

and before and after school child care. The hours <strong>of</strong> care and ages <strong>of</strong><br />

children vary from centre to centre, but most are open Monday to Friday,<br />

during day-time hours. You can only receive subsidy at centres that have<br />

an agreement with the <strong>County</strong> as these programmes have met our quality<br />

standards.<br />

Licensed Private Home Child Care happens in a home setting by providers<br />

who are screened and monitored to make sure they meet the standards <strong>of</strong><br />

the Day Nurseries Act. Providers may <strong>of</strong>fer flexible hours such as evenings,<br />

weekends or overnight care. The Child Care Subsidy Worker will send a<br />

request to a Home Child Care Consultant who will try to match you with an<br />

available provider.<br />

Paying for Licensed Child Care<br />

If you wish to use licensed child care your Employment Worker will send a<br />

referral to Child Care Services. An appointment will then be made for you to<br />

meet with a Child Care Subsidy Worker to arrange subsidy for your child<br />

care. Your licensed private home child care provider or child care centre will<br />

be paid directly by Child Care Services. You will receive a list <strong>of</strong> centres and<br />

information about choosing quality child care. You may also get a list by<br />

calling 837-3620 or 1-800-265-7294 ext. 3090, or from our website<br />

www.wellington.ca.<br />

Unlicensed or Informal Child Care is care by a relative, friend, neighbour<br />

or a private caregiver. Unlicensed caregivers are not monitored and do not<br />

have to follow the requirements <strong>of</strong> the Day Nurseries Act. Unlicensed caregivers<br />

are allowed to care for a maximum <strong>of</strong> 5 children at one time. Ask your<br />

Employment Worker about paying for this type <strong>of</strong> care.<br />

<strong>Wellington</strong> <strong>County</strong><br />

16<br />

<strong>Ontario</strong> <strong>Works</strong>


TEMPORARY EMPLOYMENT AGENCIES IN<br />

GUELPH-WELLINGTON<br />

Express Personnel Services<br />

S 100-45 Speedvale Ave., East<br />

Guelph<br />

Phone: (519) 821-4275<br />

Liberty Staffing Services<br />

203 – 55 Cork St., East<br />

Guelph<br />

and<br />

480 Smith St.,<br />

Arthur<br />

Phone: (519) 848-2736<br />

Premium HR Solutions<br />

(Staffing Services)<br />

485 Silvercreek Pkwy N,<br />

Guelph<br />

Phone: (519) 824 –2428<br />

Fax: (519) 823-5840<br />

Spherion Corporation<br />

Unit 103 - 450 Speedvale Ave. W,<br />

Guelph<br />

Phone: (519) 763-7775<br />

Task Force Staffing Solutions<br />

177 Woolwich St,<br />

Guelph<br />

Phone: (519) 826-5252<br />

Fax: (519) 826-5225<br />

<strong>County</strong> <strong>of</strong> <strong>Wellington</strong> <strong>Ontario</strong> <strong>Works</strong> Employment Services,<br />

138 Wyndham St. N<br />

<strong>Wellington</strong> <strong>County</strong><br />

17<br />

<strong>Ontario</strong> <strong>Works</strong>


JOB SEARCH TIPS<br />

Here are some handy tips to keep in mind when looking for employment.<br />

Networking<br />

• Tell everyoneyou know that you are looking for work -<br />

friends, relatives, neighbours, former co-workers and<br />

employers, etc.. These people may know <strong>of</strong> job leads.<br />

• Visit job fairs. Go dressed for an interview and bring copies <strong>of</strong><br />

your résumé.<br />

• Register with personnel agencies.<br />

Job Searching<br />

• Use all available resources. The <strong>County</strong> <strong>of</strong> <strong>Wellington</strong> has a<br />

resource centre which has free services including books on job<br />

hunting, fax and Internet use, newspapers and job postings.<br />

• Look beyond newspapers. Try community bulletin boards at<br />

your children’s school, the local community college, or your<br />

place <strong>of</strong> worship.<br />

• Go online. Many job opportunities are listed on the Internet.<br />

• Research companies you are interested in, even if they are not<br />

hiring. Send them your résumé and let them know you are<br />

looking.<br />

• Volunteer your time. If you find you lack the experience needed<br />

for the jobs you are looking for, learn new skills by volunteering<br />

in theCommunity Placement Program.<br />

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Interviews<br />

• Research the company and the position.<br />

• Dress appropriately for the position.<br />

• Stay calm, listen carefully and ask questions. This shows how<br />

interested you are in the position and the company.<br />

• Body language says a lot. Sit up, make eye contact, and <strong>of</strong>fer a<br />

firm handshake before and after the interview.<br />

• Send the interviewer a thank-you note afterwards to thank them<br />

for their time and to tell them again why you are interested in<br />

the position.<br />

Application Forms<br />

• Print neatly. If the application can’t be read, you won’t be<br />

considered for the job.<br />

• Fill in every box. This shows that you have understood the<br />

directions. If you cannot answer a question, put a line through it<br />

or answer “N/A” for “not applicable” so the employer knows<br />

you are not ignoring the question.<br />

• Attach a current résumé to your application wherever possible.<br />

• If you find the application difficult to fill in, bring it home and<br />

get some help, then return it immediately to the employer.<br />

Most importantly - stay motivated!<br />

• Looking for a job can take time and commitment. Seek support<br />

from your friends and family, and consider joining a job club to<br />

help you stay motivated.<br />

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GUELPH WELLINGTON COMMUNITY AGENCIES<br />

AIDS Committee <strong>of</strong> Guelph and <strong>Wellington</strong> <strong>County</strong> 519-763-2255<br />

Action Read Literacy 519-836-2759<br />

Alcoholics Anonymous 24 hr answering service<br />

Guelph 519-836-1522<br />

Erin<br />

Ambulance, Fire, Police URGENT<br />

519-833-9800<br />

911<br />

<strong>Ontario</strong> Provincial Police (OPP) TYY (Phone for the Deaf) 1-800-265-2529<br />

CADS Community Alcohol & Drug Services – Community Mental Health<br />

Clinic (CMHC)<br />

(Homewood Program) 1-800-265-7723<br />

Fergus 519-787-7015<br />

Guelph 519-836-5733<br />

Mount Forest 519-323-4558<br />

Canadian Mental Health Association 519-836-6220<br />

Canadian Red Cross 519-836-3523<br />

Centre for Addiction & Mental Health 1-800-463-6273<br />

Community Care Access Centre <strong>of</strong> <strong>Wellington</strong>-Dufferin 519-823-2550<br />

or 1-800-265-8338<br />

Community Torchlight 519-767-6594<br />

Community Resource Centre <strong>of</strong> Guelph 1-866-840-3249<br />

Centre <strong>Wellington</strong> 519-843-7000<br />

Conestoga College 519-763-9525<br />

Continuing Education-Upper Grand District School Board 519-836-7280<br />

Mount Forest, Palmerston, Arthur 519-323-4840<br />

Distress Centre <strong>Wellington</strong>/Dufferin 519-821-3760<br />

or 1-888-821-3760<br />

Drug and Alcohol Treatment Info Line (DART) 1-800-565-8603<br />

East <strong>Wellington</strong> Advisory Group (EWAG) & Info Erin 519-833-9696<br />

Family Counselling & Support Services 519-824-2431<br />

Family and Children's Services (F&CS) 1-800-265-8300<br />

Guelph<br />

Fergus/Elora Information Centre<br />

519-824-2410<br />

519-843-5140<br />

Food Banks<br />

Arthur Food Bank 519-848 3272<br />

Clifford Meals on Wheels & Transportation Helpline 519-327-8899<br />

Erin Food Share 519-833-9696<br />

Fergus/Elora Food Pantry 519-787-1401<br />

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GUELPH WELLINGTON COMMUNITY AGENCIES<br />

Food Banks (continued)<br />

Guelph Food Bank 519-767-1380<br />

Harriston Food Bank 519-338-2825<br />

Mount Forest Community Pantry 519-323-9218<br />

Palmerston Food Bank 519-417-4774<br />

Guelph Business Enterprise Centre Inc. 519-826-4701<br />

Guelph Community Health Centre 519-821-5363<br />

Guelph Independent Living 519-836-1812<br />

Guelph Information 519-837-1335<br />

Guelph <strong>Wellington</strong> Association for Community Living<br />

Guelph – Administration Office 519-824-2480<br />

Mount Forest 519-323-4050<br />

Harriston 519-338-2659<br />

Fergus 519-787-1539<br />

Housing Resource Centre 519-837-5492 ext. 4130<br />

Immigrant Services Guelph/<strong>Wellington</strong> 519-836-2222<br />

John Howard Society 519-836-1501<br />

Legal Clinic <strong>of</strong> Guelph and <strong>Wellington</strong> <strong>County</strong> 519-821-2100<br />

1-800-628-9205<br />

Members <strong>of</strong> Parliament -<br />

Guelph - Liz Sandals MPP (Government <strong>of</strong> <strong>Ontario</strong>) 519-836-4190<br />

- Frank Valeriote MP (Government <strong>of</strong> Canada) 519-837-8276<br />

<strong>Wellington</strong> - Ted Arnott MPP (Government <strong>of</strong> <strong>Ontario</strong>) 519-787-5247<br />

or 1-800-265-2366<br />

- Michael Chong MP (Government <strong>of</strong> Canada) 519-843-7344<br />

or 1-866-878-5556<br />

Mental Health Service Information <strong>Ontario</strong> (24 hrs) 1-866-531-2600<br />

Michael House Pregnancy Care<br />

Narcotics Anonymous<br />

519-836-5342<br />

519-651-1121<br />

Neighbourhood Groups<br />

Brant Avenue Neigbourhood group 519-821-9243<br />

Parkwood Gardens Neighbourhood Group 519-824-6340<br />

Two Rivers Neighbourhood Group 519-837-4248<br />

Onward Willow, Better Beginings, Better Futures 519-824-6892<br />

Waverley Neighbourhood group 519-821-9677<br />

<strong>Ontario</strong> Legal Aid Guelph 519-824-0170<br />

<strong>Ontario</strong> Problem Gambling Help Line 1-888-230-3505<br />

<strong>Ontario</strong> Rental Housing Tribunal. 1-888-332-3234<br />

(Formerly Landlord and Tenant Association)<br />

Ramoth Life Centre Pregnancy Care (Mount Forest) 519-323-3751<br />

<strong>Wellington</strong> <strong>County</strong><br />

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GUELPH WELLINGTON COMMUNITY AGENCIES<br />

Rural Women's Support Programs (Administration) 519-836-1110<br />

Erin 519-833-2301<br />

Fergus 519-843-6834<br />

Mount Forest 519-323-3638<br />

Palmerston 519-343-5192<br />

Salvation Army – Guelph (Mon-Fri 1:30 - 4:30pm) 519-836-9824<br />

After hours - emergency 519-766-6327<br />

Second Chance Employment Centre Guelph 519-823-2440<br />

Fergus 519-843-5513<br />

Seniors at Risk Community Response <strong>of</strong> Guelph/<strong>Wellington</strong> 519-843-6191<br />

Sexual Assault and Domestic Violence Care Centre 519-837-6440 ext.2728<br />

Crisis Line 519-836-5710 or 1-800-265-7233<br />

Stepping Stone (Accomodation) 519-0837-0633 or 519-837-0080<br />

Stonehenge Therapeutic Community 519-837-1470<br />

Teenage Parent Program 519-821-3900<br />

Telehealth <strong>Ontario</strong> 1-866-797-0000<br />

TTY (Text Telephone, or ( TDD) Telecommunications Device for the Deaf)<br />

Trellis Mental Health and Development Services<br />

Guelph (Delhi St.) 519-821-2060<br />

Guelph (West End) 519-836-4991<br />

Fergus<br />

Mount Forest<br />

519-843-6191<br />

519-323-4004<br />

Toll Free 1-800-265-7723<br />

Victim Services (Guelph Police Services) 519-824-1212<br />

Welcome In Drop In Centre (Guelph) 519-837-0080<br />

<strong>Wellington</strong> and Guelph Housing Services 519-824-7822<br />

<strong>Wellington</strong>-Dufferin-Guelph Public Health Unit 519-846-2715<br />

or 1-800-265-7293<br />

<strong>Wellington</strong> Centre for Continuing Education 519-836-7280<br />

<strong>Wellington</strong> <strong>County</strong> Learning Centre (Arthur) 519-848-3462<br />

<strong>Wellington</strong> Women-In-Crisis Administration Office 519-836-1110<br />

Crisis Line 519-836-5710<br />

Toll Free 1-800-265-7233<br />

Wyndham House Youth Residential (Suffolk and Bellevue) 519-763-8660<br />

Youth Emergency Centre 519-837-3892<br />

Wyndham House Youth Resource Centre 519-822-2768<br />

Youth Support Line 519-821-5469<br />

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NOTES<br />

<strong>Wellington</strong> <strong>County</strong><br />

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<strong>Ontario</strong> <strong>Works</strong>


NOTES<br />

<strong>Wellington</strong> <strong>County</strong><br />

24<br />

<strong>Ontario</strong> <strong>Works</strong>

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