Leaking supply pipe? - Affinity Water
Leaking supply pipe? - Affinity Water
Leaking supply pipe? - Affinity Water
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Who is responsible for your <strong>supply</strong> <strong>pipe</strong>?<br />
Most homes are supplied with water by a separate <strong>pipe</strong> – the <strong>supply</strong> <strong>pipe</strong><br />
– which is the <strong>pipe</strong> between the stop tap in the street and the property.<br />
You are responsible for installing and maintaining the water <strong>pipe</strong>s within<br />
the boundaries of your property. This includes water <strong>pipe</strong>s inside your<br />
home and drainage and <strong>supply</strong> <strong>pipe</strong>s outside your home but still within<br />
the boundaries of your property. Because these <strong>pipe</strong>s are privately<br />
owned, we do not hold information about where they are within your<br />
property boundaries and we are not responsible for their maintenance.<br />
Who is responsible for maintaining your <strong>supply</strong> <strong>pipe</strong>?<br />
The responsibility for maintaining the <strong>supply</strong> <strong>pipe</strong> that feeds your home<br />
will fall on you and your neighbours depending on your circumstances.<br />
In most cases, water <strong>supply</strong> <strong>pipe</strong>s provide years of trouble-free service<br />
but from time to time they may need some maintenance and eventually<br />
they will need to be replaced.<br />
Homes supplied by a separate <strong>supply</strong> <strong>pipe</strong>:<br />
If your home is supplied separately by a <strong>pipe</strong> from our stop<br />
tap, you are solely responsible for maintenance. Read the<br />
green section of the booklet ‘Dealing with a leak on a<br />
separate <strong>supply</strong>’ to find out how to arrange a repair or<br />
replacement of the <strong>pipe</strong>. Then read our guidelines for<br />
finding a suitable contractor.<br />
Read<br />
the pages<br />
marked in<br />
green<br />
4<br />
Homes on a shared <strong>supply</strong> <strong>pipe</strong>:<br />
Read<br />
the pages<br />
marked in<br />
purple<br />
You and your neighbours can check if you share a <strong>supply</strong><br />
by locating the stop tap in the street and turning it off.<br />
Those of you without water are probably sharing a water<br />
<strong>supply</strong> <strong>pipe</strong>. If this is the case and a repair is needed, all<br />
properties beyond the point of a water leak on the <strong>pipe</strong> will be jointly<br />
responsible regardless of whose property the leak is actually on. However,<br />
if the <strong>pipe</strong> needs replacing, everyone that shares the <strong>supply</strong> is jointly<br />
responsible for the work. Read the purple section ‘Dealing with a leak on<br />
a shared <strong>supply</strong>’ to find out more. Then read our guidelines for finding a<br />
suitable contractor.
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