Track Record 5, October to December 2000 - Public Transport Victoria

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2.3 Reliability Table 2 shows the proportion of scheduled train, tram and metropolitan bus services that were cancelled for the periods from the December quarter 1999 to the December quarter 2000. Table 2. Cancellations of trains, trams and buses as a % of services scheduled 1 Oct.-Dec. 1999 Jan.-Mar. 2000 Apr.-Jun. 2000 Jul.-Sept. 2000 Oct.-Dec. 2000 Bayside Trains 0.6 0.6 1.9 1.0 0.8 Connex Trains 0.3 0.4 0.7 0.3 0.5 V/Line Passenger 2 0.1 0.1 0.3 0.1 0.8 4 Swanston Trams 0.7 0.9 1.0 3 1.4 3 1.3 3 Yarra Trams 0.3 0.3 0.2 3 0.3 3 0.2 3 Metro buses - 0.1 0.1 0.1 0.1 1. A reduction in services cancelled represents an improvement in performance. Please note that for the purposes of determining customer compensation, franchisees may use different methodologies to calculate reliability (see section 2.4). 2. Refers to V/Line Passenger train services. 3. Cancellations for Swanston Trams and Yarra Trams were adjusted for the months of June to December 2000 to take into account the temporary withdrawal of W-class trams for safety reasons. 4. V/Line Passenger services for the Melbourne – Geelong corridor were substantially affected by the Corio overpass incident in October 2000. The service cancellation figure of 0.8 per cent relates to V/Line services excluding the effect of the overpass collapse. Inclusion of all rail services cancelled as a result of the incident increases the cancellation rate for V/Line passenger to 3.0 per cent. In all but two cases, cancelled services on the Geelong line during this period were replaced with bus services. Figure 4. Cancellation of trains Percentage of train services cancelled 2.0 1.5 1.0 0.5 Bayside Trains Connex Trains V/Line Passenger* * Not including the effect of the Corio overpass incident (October 2000) 0.0 Oct.- Dec. 1999 Jan.- Mar. 2000 Apr.- Jun. 2000 Jul.- Sept. 2000 Oct.- Dec. 2000 5
Track Record Victoria’s Train, Tram and Bus Services Figure 5. Cancellation of trams Percentage of tram services cancelled 2.0 1.5 1.0 0.5 Swanston Trams Yarra Trams 0.0 Oct.- Dec. 1999 Jan.- Mar. 2000 Apr.- Jun. 2000 Jul.- Sept. 2000 Oct.- Dec. 2000 Figure 6. Cancellation of buses 2.0 Metro buses Percentage of bus services cancelled 1.5 1.0 0.5 0.0 Oct.- Dec. 1999 Jan.- Mar. 2000 Apr.- Jun. 2000 Jul.- Sept. 2000 Oct.- Dec. 2000 The level of cancellations for Bayside Trains showed improvement for the second consecutive quarter, while the cancellation rate for Connex Trains increased slightly. Cancellation rates for the tram operators improved marginally in the December quarter 2000 by comparison with the September quarter 2000. Metropolitan bus service cancellations remained at the low level of 0.1 per cent. Cancellations of V/Line Passenger train rose significantly in the December quarter 2000, increasing to 0.8 per cent from 0.1 per cent in the September quarter 2000. The rate of V/Line Passenger train cancellations for the December quarter 2000 was affected by industrial action in November 2000. It should be noted that the reported figure of 0.8 per cent has been adjusted for the Corio overpass collapse by removing cancelled services in October for which a replacement bus service was provided. As explained in footnote 4 to Table 2, the cancellation rate for V/Line Passenger train for the December quarter 2000, with the cancelled services affected by the Corio incident included, rises to 3.0 per cent. Bayside Trains, Connex Trains and Swanston Trams all showed a higher level of cancellations during the December quarter 2000 by comparison with the December quarter 1999. Yarra Trams showed a marginal improvement over the same period. 6
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Track Record 5, October to December 2000 - Public Transport Victoria

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