Bill of Rights - North Memorial Health Care

Housekeeping
Housekeeping regularly cleans your room. We prefer to have housekeeping
also take care of your unexpected spills or messes rather than you or your
family doing so. Use your nurse call button if you need housekeeping.
No Smoking, Tobacco-Free
In compliance with Minnesota law, smoking is prohibited in our buildings
and on our grounds.
Fragrance-Free
For the comfort of people who are allergic or fragrance-sensitive, we ask
our employees, visitors and patients to refrain from wearing perfumes,
colognes or heavily scented soaps, lotions and room sprays.
Balloons
In order to protect patients, families and employees who are latexsensitive,
latex balloons are prohibited at North Memorial. Mylar balloons
are acceptable.
Managing Your Pain and Comfort
We want you to be comfortable and encourage you to work with your
care team to manage your pain. There are many options available to
alleviate discomfort. Tell us if you are in pain or if the pain medication is
not working. Together, we can determine the pain management approach
that will work best for you. Let us know if you need anything else to help
increase your comfort level such as an extra blanket.
Health Care Directive
Health care directives are strongly recommended for anyone with
advanced or chronic illnesses. Ask your nurse for a health care directive
form. You can complete it during your hospitalization or take it home with
you to fill out at a later date. “Honoring Choices” is a simple health care
directive form that is made up of two parts:
1) Name a “health care agent,” a person of your choice whom you trust
to make health care decisions for you, if you are unable to do so.
2) Explain what medical treatments you want or do not want so that
others will know what to do during a critical time for you.
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