2012 - New York Eye and Ear Infirmary

2012 Annual Report of 

The New York Eye and Ear Infirmary 

EXCELLENCE IN 

SPECIALTY CARE 

Sorrell M. Mathes, Chairman 

D. McWilliams Kessler, President and CEO

Maintaining Medical Excellence 

■ Named once again by US News & World Report as one of “America’s Best 

Hospitals,” as well as one of the top hospitals in the New York Metro area. 

■ Highlighted in Castle Connolly “Top Doctors” Guide and New York 

magazine’s “Best Doctors.” 

■ Maintained prestigious Magnet Recognition status for NYEE nursing staff. 

■ Successfully passed Joint Commission Triennial Survey. 

■ Cited by American Association of Eye & Ear Centers of Excellence 

(AAEECE) benchmarking studies, showing that NYEE provides 

cost-effective quality patient care. 

■ NYEE Eye Trauma Center continued to treat more emergency eye cases 

than any other facility in New York, serving with excellence as the Eye 

Injury Registry of the State of New York and member of the U.S. Eye 

Injury Registry. 

Enhancing Outstanding Medical 

Staff 

■ Continued growth across all core specialties of full-time faculty, employed 

physicians and voluntary attendings, adding six full time faculty, six 

employed physicians and 48 voluntary attendings. 

■ Following a national search, named new Chair of our Department of 

Otolaryngology-Head & Neck Surgery; and initiated national search for 

new Chair of Ophthalmology. 

■ Increased number of nationally certified nurses. 

Growing Patient Care Services and 

Revenues 

■ Maintained strong surgical volume with 31,132 cases, including laser. 

(If not for the impact of super storm “Sandy,” 2011 total of 31,544 cases 

would have been surpassed.) Also served 126,202 total out-patient clinic 

visits, including a large number of New York’s under-insured from diverse 

communities across the five boroughs. 

■ Furthered positive trend of last four years by enhancing New York Eye and Ear’s 

financial stability-- increasing revenue growth by 59% and cash flow by $18 

million, maximizing reimbursement, and reducing outstanding receivables. 

■ Teamed with Partners in Care to enhance patient experience by providing 

escort service to ensure patients arrive home safely post-surgery. 

Investing in our Primary Facilities 

■ Opened new 3,600 square feet Perianesthesia Care Unit (PACU) on 

time/on budget and continued next phase of surgical suite initiative with 

anticipated opening of two new ORs in 2013. 

■ Renovated private Delafield Rooms, upgraded 7th Floor, Ambulatory 

Clinics, and 5th Floor Waiting area, and finalized plans for major 

renovation of the 9th floor Pediatrics Unit. 

■ Completed purchase and installation of newest state-of-the art ophthalmology 

ceiling-mounted microscopes in all 12 ophthalmology operating rooms, 

and installed BSL-2 laminar flow hood in Microbiology for use in primary 

inoculation and subculture of samples. 

■ Initiated hospital-wide computer system upgrade. 

Expanding Community Satellites 

■ Activated vigorous plan for creation of Ambulatory Surgery Centers (ASC) 

including construction of a joint venture between NYEE, surgeons and an 

ASC development and management firm, to open 2013 in Bayside Queens. 

Filed Certificate of Need (CON) applications for two NYEE start-up, joint 

venture ASCs, one in the Bronx and one in Manhattan. Also planned two 

other ASCs for Brooklyn and Queens. Syndications are nearly completed 

for both and CONs will be filed first quarter 2013. Several other ASC 

initiatives are in developmental stages in other geographic markets. 

■ Initiated planning for four new NYEE physician satellite offices, slated to 

open in 2013. Locations include Bay Ridge, Upper West Side, Bayside 

and Astoria. 

Intensifying Research Capabilities 

■ Established The Clinical Research Consortium at NYEE in conjunction with 

Bausch & Lomb, to provide a platform for introduction of new 

pharmaceuticals into clinical development and encourage NYEE 

Ophthalmologists to participate in sponsored research opportunities. 

■ Gained $1M funding support for our investigation into the causes and 

potential treatment for exfoliation syndrome, a leading cause of glaucoma, 

and six-figure support for the Ocular Imaging Project we are conducting 

in association with the Eye Institute of the Medical College of Wisconsin. 

■ Received prestigious selection as clinical trial site by Diabetic Retinopathy 

Clinical Research Network of the National Eye Institute to study growing 

epidemic of diabetes-related eye disease. 

Advancing Physician Teaching 

and Education 

■ NYEE internationally-recognized physician training programs graduated 

25 Residents and Fellows in Ophthalmology, Otolaryngology and 

Plastic/Reconstructive Surgery. 

■ Continued tradition of training one of the largest numbers of international 

eye fellows of any medical center in the world. 

■ NYEE’s Institute for Continuing Medical Education accredited and 

conducted 34 continuing medical education activities, nearly three times 

as many as 2011. 

■ Took leading role in a variety of international medical conferences, 

including 15th annual University of Sao Paulo Ophthalmology Congress, 

with 3000 attendees. 

Raising Awareness about Eye and 

Ear Health 

■ Conducted National Public Service Campaign focusing on issue of hearing loss 

featuring entertainers Chris Botti and Sting in a Public Service Announcement 

that aired 3,000 times on TV stations across country, viewed 6,500 times on 

YouTube, and played in 2,000 NYC taxi cabs. PSA also generated 5,000 

“likes” on Facebook; and extensive media coverage. The campaign also 

launched NYEE’s new educational website and Facebook presence dedicated 

to hearing loss. 

■ Conducted multiple on-site screenings and participation in health and wellness 

days at major corporate entities to develop and cultivate new and existing 

referral sources for our Faculty Practice Plans (FPPs) and satellite offices. 

■ Enhanced NYEE partnership with The Recording Academy/MusiCares, providing

4th annual free voice screening on World Voice Day, and enhancing our Voice 

& Swallowing Institute as preferred provider of vocal health services to 

MusiCares members. 

■ Launched the Continuum Otolaryngology service line joint marketing initiatives 

among NYEE, BIMC and SLR, including development of a website along with 

disease-specific patient interest videos featuring CHP Otolaryngologists on 

YouTube. 

Easing Access for Patients and 

Referrers 

■ Substantially increased the quantity and quality of physician referrals through 

licensing of ZocDoc, offering online appointments and 24/7 ability for 

prospective patients to search for physicians by different parameters 

including type and level of insurance participation. 

■ Continued radio/banner advertising on WCBS-AM, WINS and cbslocal.com 

for the Ear Institute, Eye and ENT services. Initial campaign realized more 

than 1,600 click-throughs and increased online appointments by 78%, 

representing an increase from 763 to 1,357 appointments per month. 

■ Organized more than 50,000 pieces of direct mail and other advertising for 

the FPPs and satellite network targeting over a dozen specialties and primary 

care physicians in the tri-state area. 

Enhancing Global Alliances 

■ Hosted visits, lectures, courses, observerships and Grand Rounds by foreign 

medical experts, including individuals and delegations from Saudi Arabia and 

Italy, and from Show Chwan Memorial Hospital, our “sister institution” in Taiwan. 

■ Conducted medical missions to underserved countries, including annual 

missions to Dominican Republic and Zambia. Also conducted a mission to 

Kenya to perform thyroid surgery and another to Georgia on the Black Sea 

on behalf of children with facial deformities. 

■ In aftermath of super storm Sandy, while our neighbor institution NYU-Langone 

Medical Center remained closed, we welcomed NYU surgeons into our 

operating rooms to accommodate urgent surgical needs of patients. 

Widening Culture of Philanthropy 

■ Enhanced NYEE philanthropic outreach to achieve strong fundraising year, 

increasing number of donors by nearly fifty percent. 

■ Grew NYEE endowed fund program, including expansion of The James Cox 

Chambers Glaucoma Research & Education Fund. 

■ Broadened philanthropic support for Surgical Suite Initiative among (77) 

Founding Benefactors. 

The New York Eye and Ear Infirmary 

Financial Information For the Years Ended December 31, 2007 through 2012 (in thousands of dollars) 

2012 2011 2010 2009 2008 2007 

Statement of Operations 

Total Revenues $ 152,839* $ 136,671* $ 120,121 $ 113,364 $ 101,193 $ 93,510 

Total Expenses 139,550 124,674 117,162 113,011 105,608 95,427 

Gain (Loss) from Operations $ 13,289 $ 11,997 $ 2,959 $ 353 $ (4,415) $ (1,917) 

Revenue Growth Percentage 63% 46% 28% 21% 8% – 

Expense Percentage 91% 91% 98% 100% 104% 102% 

Surgeries 28,076 28,329 27,990 26,752 24,748 23,687 

Increase in Surgeries % -1% 1% 5% 8% 4% – 

Statement of Financial Position 

Assets 

Cash and Investments $ 37,531 $ 39,307 $ 29,249 $ 18,047 $ 8,386 $ 17,845 

Patient accounts receivable, net 16,713 13,445 11,708 11,699 12,091 12,926 

Other current and non-current assets 73,973 65,979 57,275 55,761 54,408 51,077 

Total Assets $ 128,217 $ 118,731 $ 98,232 $ 85,507 $ 74,885 $ 81,848 

Days In Accounts Receivable 45** 39 40 42 49 56 

Liabilities and Net Assets 

Current liabilities 29,930 $ 27,483 $ 29,732 $ 21,479 $ 14,683 $ 18,727 

Pension payable/and 0other non-current liabilities 34,559 40,861 22,577 23,118 33,635 13,203 

Total Liabilities 64,489 68,344 52,390 44,597 48,318 31,930 

Net Assets 63,728 50,387 45,923 40,910 26,567 49,918 

Total Liabilties and Net Assets $ 128,217 $ 118,731 $ 98,232 $ 85,507 $ 74,885 $ 81,848 

*2012 & 2011 includes $5.0M and $5.5M respectively, in additional BDCC pools revenue due to a change reimbursement methodology. 

**Increase in the number of Days in A/R for 2012 was primarily due to process and payment disruptions within various HMOs as a result of Super Storm Sandy.

Supporting Our Mission...2012 Donor List 

“Surely there would be no need of eloquent appeals on behalf of The New York Eye and Ear Infirmary if you could look into 

the darkness which the blind see and listen to the stillness which the deaf hear.” 

– Helen Keller, May 12, 1903 

$1,000,000+ 

Moise & Chella Safra 

$100,000 - $999,999 

Anncox Foundation, Inc. 

The Children’s Hearing Institute 

The Derfner Foundation 

William Greene Estate 

Shelley & Steven Einhorn 

Marrus Family Foundation 

The Ambrose Monell Foundation 

$50,000 - $99,999 

Peter & Gretchen Crowley 

New York Eye & Ear Infirmary 

Department of Otolaryngology 

New York Eye & Ear 

Ophthalmology Associates PC 

$25,000 - $49,999 

Joseph M. Cohen 

The Walt Disney Company 

Sam Friedlander Irrevocable Trust 

The Goldstein Family Foundation 

Sheldon & Judith Gordon 

Estate of William G. Greene 

Barbara & Sorrell Mathes 

Edward & Sara Anne Nowak 

Dottie & Martin Payson 

Gloria Rubin 

$10,000 - $24,999 

Abbott Medical Optics 

Ralph & Sylvia Ablon 

Alcon Labs, Inc. 

Nicholas J. Barna, MD 

Edith C. Blum Foundation, Inc. 

The Bodman Foundation 

William & Patricia Caffray 

Brian Campolattaro, MD 

John K. Castle 

Continuum Health Partners, Inc. 

Joseph P. Corcoran 

Aida Dishman 

The Ettinger Foundation 

Paul T. Finger, MD 

Michael Freedman 

Peter & Barrett Frelinghuysen 

Milton & Anne Gumowitz 

Walter Haydock 

The Hugoton Foundation 

Thomas & Kathryn Kempner 

Barry Konig 

Samuel C. Lo, MD 

Richard James Mackool, MD & 

Richard Jonathan Mackool, MD 

New York Medical College 

Pediatric Ophthalmology of 

New York, PC 

Martin Richards 

Stimson Schantz, MD 

Uri Shabto, MD 

Beth & David Shaw 

TD Bank 

Alan E. Uliss, MD 

Joseph B. Walsh, MD 

Wise Family Foundation 

$5,000 - $9,999 

The Jorge N. Buxton, MD 

Microsurgical Education Foundation 

Brian Campolattaro, MD 

East Manhattan Anesthesia Partners 

John Gillen 

Glaucoma Associates 

Peter & Gail Goltra 

Gordon & Silber 

Gregory Packaging, Inc. 

Milton Gumowitz 

James & Cynthia Kempner 

Herbert & Deborah Krasnow 

Stanley & Carol Levy 

Leo Levy Unitrust 

Jeffrey Liebmann, MD 

Donald Lundquist 

Brian McGuinness, MD 

Milbank Foundation 

for Rehabilitation 

MTBC 

New York Medical College 

Ophthalmic Consultants PC 

Elaine & Simon Parisier, MD 

Susan & Alan Pearce 

Mark Persky, MD 

Aryeh L. Pollack, MD 

Robert Ritch, MD 

J. Robert Rosenthal, MD 

& Gladys Rosenthal 

Charles & Mildred Schnurmacher 

Foundation 

Lary & Jacqueline Stromfeld 

Frank Tortorici 

ZeaVision LLC 

Carl Zeiss Meditec, Inc. 

$2,500 – $4,999 

John Aljian, MD & Sylvie Aljian, MD 

Rudrani Banik, MD 

Empire General Contracting 

Eye Institute of New York 

Peter Frelinghuysen 

The Frelinghuysen Foundation 

Locke Lord Bissell & Liddell LLP 

Mark & Gail Maiolo 

Michael Marmon 

Steven McCormick, MD 

The Mnuchin Foundation 

Thomas O. Muldoon, MD 

David B. Nelson, MD 

Perkins Eastman Architects, P.C. 

Joy & Philip Pravda 

Professional Claims Bureau, Inc 

Show Chwan Health Care System 

of Taiwan 

Glenn Silbert, MD 

SLR Ophthalmology 

Martha Washington Straus, 

Harry H. Straus Foundation 

Sundheimer Foundation 

$1,000 - $2,499 

David Abramson, MD 

David Ahn 

Ralph Andrew 

The Asbestos Contractor, Inc. 

Francis M. Austin Jr. 

Kevin Beiner 

Rodney B. Berens 

Berkeley Research Group LLC 

Melvyn Bert, MD 

Steven Bodine, MD 

Carol Bohdan & Robb High 

James & Ruth Burris 

Bryan Cave 

Lucien Cesiano, MD 

Richard E. Charney, MD 

Compass Group 

Sean & Emma Culbert 

Katherine & Warren Culver, MD 

Robert Della Rocca, MD 

The Walt Disney Company 

Foundation 

Claude Douge, MD 

Brian Eller 

Editha Esquieres, RN 

The Family School 

Elliott Feinman, MD 

Susanne & Kenneth Felder, MD 

Charles Figliozzi 

Allan Fine 

George Fox 

Phyllis R. Galst 

Garfunkel Wild 

Wendy & Mark Goldstein, MD 

David Gorman, MD 

Douglas & Pam Grayson 

Elisabeth Hall, MD 

Hamilton Cavanaugh & Associates 

Lenore Hecht 

Lydia Heller 

Marc Horowitz, MD 

Pliny Jewell IV 

Robert Josephberg, MD 

Kenneth Juechter, MD 

John Khadem, MD 

Steven Koenig, MD 

Margaret & Thomas Kohl 

Korn Ferry 

Andrea Theodore Kove 

Mark Kupersmith, MD 

The Kurzman Fund 

Roger S. Lash, MD 

Susan & Solomon Liebowitz, MD 

Michael Marmon 

Navin Mehta, MD 

Seth Meskin, MD 

Mike Miron, MD 

Bruce Moskowitz, MD 

Richard Najac, MD 

Kenneth & Michele Newman 

Omni Eye Surgical 

Pannonia Foundation 

Albert & Audrey Pekelney 

Jane Poole 

Proskauer Rose LLP 

Regeneron Pharmaceuticals 

Regent Surgical Management LLC 

Cary & Randy Repka 

Nina & John Richter 

Janet Roen, MD 

Felicia Rosacker-Rivera 

Gail & Elihu Rose 

Harvey Rosenblum, MD 

Jeanne Rosenthal, MD 

& Perry Lengton 

RTR Financial Services, Inc. 

Roger Sachs, MD 

John Seedor, MD 

Joanne & Richard Segal 

Gerald Shepps, MD 

Mark Sirota, MD 

Jeffrey & Helene Slocum 

David Soltanpour, MD 

Michael Sugermen 

Synergetics 

Sonja Tennaro, RN, EdD 

Jean Thomas 

Verapon Towannasut, MD 

Tritech Healthcare Management 

VCC, Inc. 

Sandra & Alan Weseley, MD 

Arnold Yagoda, MD 

Amy & Steven Zabin, MD 

Gerald Zaidman, MD 

Zoc Doc 

$250 - $999 

EEmmanuel E. Almeda, Jr, MD 

Aztec Medical Products 

Jessica Barest, MD 

Gaetano Barile, MD 

Will & Elena Barnet 

Simcha Ben-David, MD 

Joseph Benevento, MD 

Vincent Benintende 

Berger & Solomon, Inc. 

Diane & Daniel Berinstein, MD 

Alessandra Bertolucci, MD 

Dorrie & Norman Blatt 

Robert Block, MD 

& Christine Conachio, MD 

Michael Blumstein 

Steven Bodine, MD 

Gail & Paul Bork 

John G. Bortz, MD 

Neil Botwinoff 

Aysenil & Philip Brittan 

Bruce & Anita Brown 

Lance H. Brown, MD 

Buxton Eye Surgical, PC 

Gertrudes C. Cabacungan, RN 

Anne C. Cahalan 

Cammack LaRhette Consulting 

Ronald Caronia, MD 

Dr. & Mrs Francis Cangemi 

Mary T. Cavanaugh 

James Cox Chambers 

Kenneth Cohen & Sara Shipmann 

Nancy Coles, MD 

Robert Cykiert, MD 

William David & Judith Miles 

Mary Davidian, MD 

Alan Dayan, MD 

Jose J. de la Cruz 

Dr & Mrs Louis DelGuercio 

Denver Investment Advisors LLC 

Jack M. Dodick, MD 

Vatsal Doshi 

Stephen Downes 

Alan Epstein 

Cara & Allan Farquhar, MD 

Susan B. Fowler, RN 

Donald Fox, MD 

Shirley & Seymour Fradin, MD 

Peter & Barrett Frelinghuysen 

Dorothy Friedberg, MD 

William Frishman, MD 

Ruth Fromm 

Louis Fusco 

Fusion Medical Products 

Gregory Gallousis, MD 

Jay M. Galst, MD 

Barbara Gartner 

Helga Gentile, DDS 

& Ronald Gentile, MD 

John Gillen 

Ronald Glatzer 

David Goldberg 

Leonard & Constance Goodman 

B. David Gorman 

Cono Grasso, MD 

Kevin Greenidge, MD 

(Eye Physicians of Pinellas) 

Leslie Gruss 

Deborah Guthrie, MD 

Debra Hallgren-Benson 

Richard Hardaway 

Noga Harizman, MD 

Barbara Hayward 

Allen Herskowitz 

Harry Hinson 

Ira R. Hoffman, MD 

& Ruth W. Hoffman, MD 

Marc Horowitz, MD 

Nancy & George Howard, MD 

Steven Hootkin 

Rita Hughes 

D.H.-Kauffmann Jokl, MD 

Bernard Kabakow, MD 

Mary Kavanaugh 

Stephen Kelly, MD 

D. McWilliams & Judith Kessler 

Robert J. Klimek, MD 

Linda Klingos 

Steven Koenig, MD 

Herbert & Deborah Krasnow 

Martha N. Krenn, MD 

Leigh Lachman, MD 

Daniel Laroche, MD 

Paul Latkany, MD 

Robert Latkany, MD 

Paul Lee, MD 

Solomon Lerner 

Paul & Carolyn Lichter 

Richard Dean Lisman, MD 

Eric & Stephanie Lobignat 

Clyde Locke, MD 

Luntz Family Foundation 

Ellen & Gregory Maddock 

Michael Maley, MD 

Dr & Mrs Sid Mandelbaum 

Francis Manopoli, MD 

Kira Manusis, MD 

Sheila Margolis, MD 

Gene Marrano 

R. Donald McCarter 

John McDermott, MD 

Patricia McElhone 

James McGroarty, MD 

Brian McGuiness, MD 

The Reverend Andrew C. Mead 

Judith Meehan & Rory Deutsch 

Teresa Melhado 

William & Judith Miles 

Amy & William Miller 

Samuel Miller, MD 

Mindray North America 

Ray & Marianne Minicus 

Marcelle Morcos, MD 

Morgan Stanley Smith Barney LLC 

Dr & Mrs Donald Morris 

Georgina Morrison 

Leonard Morrow 

James & Pamela Morton 

Kenneth Mountcastle 

MRA Physicians 

Richard Najac, MD 

Josh Needleman 

Racia Jame Newman 

Seiko & Robert Newman, MD 

Nielsen & Associates 

Fredda & Jeffrey Nightingale, MD 

Nouveau Elevator Industries, Inc 

Boris Ovodenko, MD 

Samuel Packer, MD 

Anthony Panarelli, MD 

Joel & Barbara Papernik, MD 

Jaie Parekh, MD 

& Swati Parekh, MD 

Melissa Pashkow, MD 

& Andrew Seidenfeld, MD 

Eligio Petrelli, MD 

Phoenix Medcom, Inc. 

Steven Plotycia, Jr 

Bruce Posner 

Quality Billing Service, Inc. 

Tal Raviv, MD 

Harsha Reddy, MD 

Rudolph Robinson 

Dolly & Richard Rosen, MD 

Robert and Dale Rosen 

Charitable Foundation 

Steven E. Rosenberg, MD 

Robert Rosenstock 

Kenneth Rosenthal, MD 

Dawn Rush, MD 

C. Michael Samson, MD 

& Rose-Vay Luong Ly, MD 

Jean E. Savage 

Rachelle Savitt 

Daniel P. Schaefer, MD 

William M. Schiff, MD 

Peter Schleger 

Eleanor Schleider 

Edwin Schottenstein, MD 

Leonard Settembrini Sr. 

& Leonard Settembrini Jr. 

Janet & Sansar Sharma, MD 

Judge Burton & Lila Sherman 

Mitsugu Shimmyo, MD 

Sidley Austin 

Maria & Paul Sidoti, MD 

David Soltanpour, MD 

Dr & Mrs Ivicos Sotirakis 

Thomas & Deanne Spoor 

Niel J. Squillante, MD 

Margot & Howard Steinberg 

Hume Steyer 

Barbara Straub, RN 

Michael Strauss, MD 

Anthony Terraciano, MD 

Mr & Mrs Dean Thacker 

Linda M. Tomasello 

Dr & Mrs Harvey Topilow 

Albert Totah 

Theresa Tretter, MD 

Ira J. Udell, MD 

Dr & Mrs Spero Vozeolas 

Andrew Wallach 

Seth Walworth 

Thaddeus Wandel, MD 

Frederick M. Wang, MD 

Scott Weissman, MD 

Angie Wen, MD 

Western Standard 

Julie Weyne 

Dr & Mrs Daniel Will 

H. Jay Wisnicki, MD 

Raymond Wong, MD 

Donald Wood-Smith, MD 

Lawrence Yannuzzi 

Richard Young, MD 

Amy & Steve Zabin, MD 

Jeffrey Zauderer, MD 

John Zieman 

Matthew Zuckerbrawn

2012 - New York Eye and Ear Infirmary

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