2011 - New York Eye and Ear Infirmary
2011 - New York Eye and Ear Infirmary
2011 - New York Eye and Ear Infirmary
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<strong>2011</strong> Annual Report of<br />
The <strong>New</strong> <strong>York</strong> <strong>Eye</strong> <strong>and</strong> <strong>Ear</strong> <strong>Infirmary</strong><br />
EXCELLENCE IN<br />
SPECIALTY CARE<br />
Sorrell M. Mathes, Chairman<br />
D. McWilliams Kessler, President <strong>and</strong> CEO
Recognition for Excellence<br />
■ Named once again by US <strong>New</strong>s & World Report as one of<br />
“America’s Best Hospitals,” with a significant advance in rankings<br />
for both Ophthalmology <strong>and</strong> Otolaryngology; also named one of<br />
“10 Best Hospitals” in <strong>New</strong> <strong>York</strong> Metro area.<br />
■ Maintained prestigious Magnet Recognition status for NYEE<br />
nursing staff.<br />
■ Highlighted in Castle Connolly “Top Doctors” Guide <strong>and</strong><br />
<strong>New</strong> <strong>York</strong> magazine’s “Best Doctors.”<br />
Growth Strategy Yielding Results<br />
■ Furthered positive trend of last four years by enhancing <strong>New</strong> <strong>York</strong><br />
<strong>Eye</strong> <strong>and</strong> <strong>Ear</strong>’s financial stability– increasing revenue growth by<br />
40% <strong>and</strong> cash flow by $14 million, maximizing reimbursement,<br />
<strong>and</strong> reducing outst<strong>and</strong>ing receivables to 35 days.<br />
■ Progressed with construction of exp<strong>and</strong>ed surgical suite, completing<br />
first phase 3,600 square feet Perianesthesia Care Unit (PACU) on<br />
time <strong>and</strong> on budget, with two new operating rooms (OR’s) to be<br />
completed by early 2013. Simultaneously, our surgical volume<br />
continued upward trend – with a record 31,543 cases – due to<br />
increased efficiencies <strong>and</strong> addition of a significant number of new<br />
physicians across all NYEE specialties.<br />
■ Exp<strong>and</strong>ed new satellite offices to Columbus Circle, Tribeca,<br />
White Plains <strong>and</strong> Short Hills, bringing current total to 15, with<br />
plans to continually add several offices annually in locations<br />
throughout the five boroughs, Westchester County, Long Isl<strong>and</strong> <strong>and</strong><br />
northern <strong>New</strong> Jersey.<br />
■ Developing multi-specialty, free-st<strong>and</strong>ing Ambulatory Surgery<br />
Centers (ASC’s) as joint ventures with physicians, <strong>and</strong> with a<br />
national ASC development <strong>and</strong> management company. Received<br />
certificate of need (CON) approval for four-OR ASC in Bayside,<br />
Queens; review of CON pending in 2012 for similar facility in<br />
Westchester.<br />
■ Exp<strong>and</strong>ed clinical service volume with close to 50 new professional<br />
staff <strong>and</strong> allied health professionals appointments, including<br />
Rachel Wellner, MD, MPH, to a newly created position as Director<br />
of Breast Services, <strong>and</strong> Joseph Bernstein, MD as Director of Pediatric<br />
Otolaryngology at NYEE <strong>and</strong> for Continuum Health Partners<br />
Otolaryngology Service Line.<br />
■ Widened marketing outreach with exp<strong>and</strong>ed direct mail program,<br />
<strong>and</strong> placement of both target <strong>and</strong> programmatic advertising in<br />
newspapers, magazines <strong>and</strong> radio, resulting in significant increase<br />
of online appointments <strong>and</strong> surgical volume.<br />
Investment in Advanced Diagnostics<br />
<strong>and</strong> Infrastructure<br />
■ Continued to invest in advanced technology, including Optos Wide<br />
Field Fundus <strong>and</strong> Fluorescein System, allowing for greater retinal<br />
diagnostic capability; Oculus Pentacam Corneal Topography System,<br />
providing most accurate corneal measurements available to date;<br />
<strong>and</strong> world’s most advanced Zeiss Lumera 700 series Surgical<br />
Microscope System throughout the new Surgical Suite.<br />
■ Continued upgrading patient care areas including the private patient<br />
Delafield Rooms, the adult hearing aid dispensary, <strong>and</strong> the clinics.<br />
Leadership in Physician <strong>and</strong><br />
Nurse Training <strong>and</strong> Research<br />
■ Enhanced status as leading nexus for training of international eye<br />
fellows, receiving 15 of the approximately 60 fellowships granted<br />
worldwide by International Council of Ophthalmology.<br />
■ Initiated collaborative Adaptive Optics Imaging Project with the<br />
<strong>Eye</strong> Institute of the Medical College of Wisconsin.<br />
■ Exp<strong>and</strong>ed educational activities presented under the auspices of<br />
<strong>New</strong> <strong>York</strong> <strong>Eye</strong> <strong>and</strong> <strong>Ear</strong> Institute for Continuing Medical Education,<br />
including live courses, conferences <strong>and</strong> Gr<strong>and</strong> Rounds series.<br />
■ Initiated a Collection of Retrospective Bibliographies of Research<br />
Papers written by all NYEE-affiliated physicians to be placed on<br />
our website.<br />
Strength through Teamwork<br />
■ Enhanced Electronic Medical Record compliance including<br />
acquisition of SYNERGY, a multi-platform web-based image retrieval<br />
<strong>and</strong> archiving system that increases overall stability, retrieval speed<br />
<strong>and</strong> functionality; it provides integrated MD notes to password<br />
protected user/physicians, <strong>and</strong> enables comparison of historical<br />
data <strong>and</strong> measurements.<br />
■ Maintained uninterrupted pharmacy services <strong>and</strong> medication supplies<br />
to OR’s <strong>and</strong> patient care areas in face of the worst US drug shortages<br />
seen in years, with development of a drug repackaging program to<br />
maximize our existing stock of critical <strong>and</strong> non-critical care<br />
medications.<br />
■ Coordinated expansive services for our multi-ethnic patient<br />
population, including multilingual staff, ATT Language Line,<br />
language interpreters, social services, <strong>and</strong> multilingual support<br />
groups for patients with vision impairment.<br />
Extensive Community <strong>and</strong><br />
Corporate Partnerships<br />
■ Enhanced partnership with The Recording Academy/MusiCares,<br />
providing 3rd annual free voice screening on World Voice Day,<br />
<strong>and</strong> establishing our Voice & Swallowing Institute as preferred<br />
provider of vocal health services to MusiCares members.<br />
■ Established relationships with such organizations as The <strong>New</strong> <strong>York</strong><br />
Stock Exchange, providing free hearing <strong>and</strong> ocular screenings,<br />
disseminating patient education information <strong>and</strong> delivering
community/corporate talks by physicians <strong>and</strong> other NYEEE<br />
clinical experts.<br />
■ Extended <strong>Ear</strong> Institute program for Jewish children with hearing<br />
loss in conjunction with Our Way/National Council for Disabilities.<br />
Global Outreach<br />
■ Collaborated with ORBIS Flying <strong>Eye</strong> Hospital to conduct Nursing<br />
Fellowships for two nurses from China.<br />
■ Established partnership as a “sister institution” with Taiwan’s<br />
Show Chwan Health Care System, a comprehensive medical care<br />
network <strong>and</strong> premiere medical tourism destination.<br />
■ Conducted series of physician-led goodwill medical missions,<br />
including Operation Restore Vision to Nepal, <strong>and</strong> surgical eye<br />
missions to Zambia, Nigeria, Philippines <strong>and</strong> Dominican Republic.<br />
Statement of Operations<br />
Widening Culture of Philanthropy<br />
■ Achieved best-ever fundraising year, raising more than $4 million.<br />
■ Widened philanthropic support for Surgical Suite Initiative, bringing<br />
total raised to $2.2 million, exp<strong>and</strong>ing Honor Roll of Founding<br />
Benefactors to 75 members.<br />
■ Continued building NYEE endowed fund program, establishing<br />
The James Cox Chambers Glaucoma Research & Education Fund<br />
<strong>and</strong> The Joseph B. Walsh, MD Ophthalmology Research &<br />
Education Fund.<br />
■ Generated foundation grants to exp<strong>and</strong> important NYEE clinical<br />
programs, including Uveitis & Macular Degeneration Support<br />
Groups, <strong>Ear</strong> Institute Pediatric Support Services, <strong>and</strong> Electronic<br />
Medical Records.<br />
The <strong>New</strong> <strong>York</strong> <strong>Eye</strong> <strong>and</strong> <strong>Ear</strong> <strong>Infirmary</strong><br />
Financial Information For the Year Ended December 31, <strong>2011</strong> (in thous<strong>and</strong>s of dollars)<br />
<strong>2011</strong> 2010 2009 2008 2007<br />
Total Revenues $ 130,693 $ 120,121 $ 112,922 $ 101,193 $ 93,510<br />
Total Expenses 123,933 117,163 112,585 105,608 95,427<br />
Gain (Loss) from Operations $ 6,760 $ 2,958 $ 337 $ (4,415) $ (1,917)<br />
Revenue Growth Percentage 40% 28% 21% 8% –<br />
Expense Percentage 95% 98% 100% 104% 102%<br />
Surgeries 28,329 27,990 26,752 24,748 23,687<br />
Statement of Financial Position<br />
Assets<br />
Cash <strong>and</strong> Investments $32,459 $ 29,249 $ 18,047 $ 8,386 $ 17,845<br />
Patient accounts receivable, net 11,732 11,708 11,699 12,091 12,926<br />
Other current <strong>and</strong> non-current assets 64,898 57,275 55,761 54,408 51,077<br />
Total Assets $ 109,089 $ 98,232 $ 85,507 $ 74,885 $ 81,848<br />
Days In Accounts Receivable 35 40 42 49 56<br />
Liabilities <strong>and</strong> Net Assets<br />
Current liabilities $ 30,756 $ 29,732 $ 21,479 $ 14,683 $ 18,727<br />
Pension payable/other non-current liabilities 25,044 22,577 23,118 33,635 13,203<br />
Total Liabilities 55,800 53,309 44,597 48,318 31,930<br />
Net Assets 53,289 45,923 40,910 26,567 49,918<br />
Total Liabilties <strong>and</strong> Net Assets $ 109,089 $ 98,232 $ 85,507 $ 74,885 $ 81,848
Supporting Our Mission...<strong>2011</strong> Donor List<br />
“Surely there would be no need of eloquent appeals on behalf of The <strong>New</strong> <strong>York</strong> <strong>Eye</strong> <strong>and</strong> <strong>Ear</strong> <strong>Infirmary</strong> if you could look into<br />
the darkness which the blind see <strong>and</strong> listen to the stillness which the deaf hear.”<br />
– Helen Keller, May 12, 1903<br />
$1,000,000 <strong>and</strong><br />
above<br />
James Cox Chambers<br />
$100,000 - $999,999<br />
The Children’s Hearing Institute<br />
Joseph M. Cohen<br />
Samuel Friedl<strong>and</strong>er Estate<br />
William Greene Estate<br />
The Marrus Family Foundation<br />
Ambrose Monell Foundation<br />
Marcelle Myers Estate<br />
Nellie Grant Smith Estate<br />
$50,000 - $99,999<br />
Achelis & Bodman Foundations<br />
Sarah de Coizart Charitable Trust<br />
Peter Crowley<br />
Safra Foundation<br />
Show Chwan Healthcare System<br />
$25,000 - $49,999<br />
The Angioletti Family of Physicians<br />
Aida Dishman<br />
The Disney Company<br />
Goldstein Family Foundation<br />
Sheldon Gordon<br />
Lydia Heller<br />
Sorrell & Barbara Mathes<br />
<strong>New</strong> <strong>York</strong> Medical College<br />
Edward J. Nowak<br />
Ophthalmology Associates PC<br />
Stephen & Katherine Sherrill<br />
Foundation<br />
$10,000 - $24,999<br />
Alcon, Inc.<br />
William & Patricia Caffray<br />
Empire General Contracting<br />
Corporation<br />
Dan Ning Hu, MD<br />
Morton & Chris Hyman<br />
Wallace Katz Estate<br />
James & Cynthia Kempner<br />
Katheryn & Thomas L. Kempner, Jr.<br />
Barry & Ethel Konig<br />
<strong>New</strong> <strong>York</strong> <strong>Eye</strong> <strong>and</strong> <strong>Ear</strong> Department<br />
of Otolaryngology<br />
<strong>New</strong> <strong>York</strong> <strong>Eye</strong> <strong>and</strong> <strong>Ear</strong><br />
Ophthalmology Faculty Practice<br />
Doris & Martin Payson<br />
Thomas Poole, MD<br />
Jeanne Rosenthal, MD<br />
Stimson Schantz, MD<br />
The Mildred & Charles<br />
Schnurmacher Foundation<br />
Shaw Family Endowment Fund<br />
TD Bank<br />
Joseph B. Walsh, MD<br />
Wise Family Foundation<br />
$5,000 - $9,999<br />
Brian Campolatarro, MD<br />
Continuum Health Partners, Inc.<br />
East Manhattan Anesthesia<br />
Partners<br />
Ronald Gentile, MD & Helga<br />
Gentile, DDS<br />
Dennis Gerhardt, PhD<br />
Hector Giancarlo, MD<br />
Glaucoma Associates of <strong>New</strong> <strong>York</strong><br />
<strong>Eye</strong> & <strong>Ear</strong> <strong>Infirmary</strong><br />
Thomas O. Muldoon, MD<br />
<strong>New</strong> <strong>York</strong> Medical College<br />
Elaine & Simon Parisier, MD<br />
Susan & Alan Pearce<br />
Perkins Eastman & Empire<br />
Mark Pitman, MD<br />
Maria & Paul Sidoti, MD<br />
Leo Levy UniTrust<br />
Judith Carey Zesiger Family<br />
Foundation<br />
$2,500 – $4,999<br />
Emily Blavatnik<br />
Diana & Douglas Buxton, MD<br />
Gail & Timothy Donovan<br />
Ellen Friedman<br />
The Frelinghuysen Foundation<br />
Lawrence Huntington<br />
The Kurzman Fund<br />
Locke Lord Bissell & Liddell<br />
Christopher Linstrom, MD<br />
Al & Gail Maiolo<br />
Amy Nauiokas<br />
Michael Pitman, MD<br />
Professional Claims Bureau<br />
Martha Washington Straus &<br />
Harry T. Straus Foundation<br />
Margot Sundheimer Foundation<br />
Zoc Doc<br />
$1,000 - $2,499<br />
John Aljian, MD & Sylvie Aljian, MD<br />
Ralph Andrew<br />
The Asbestos Contractor, Inc<br />
Margaret & Marshall Bartlett<br />
Family Foundation<br />
Melvyn Bert, MD<br />
Carol Bohdan & Robb High<br />
Francoise Brodsky & Michael<br />
Strauss MD<br />
Joseph Capo, MD<br />
Richard Charney, MD<br />
Su-Yeon Cho<br />
Hiram Chodosh & Priya Junnar<br />
Robert Della Rocca, MD<br />
Richard DeLuca, MD<br />
Marilyn & Richard Dolan<br />
Tana Dye<br />
Shelley & Steven Einhorn<br />
Arnold Eisenberg<br />
Editha Esquires, RN<br />
Richard Feiner & Annette Stover<br />
Shirley & Seymour Fradin, MD<br />
Paul Galst<br />
Phyllis Galst<br />
Garfunkel Wild, PC<br />
John Gillen<br />
Wendy & Mark Goldstein, MD<br />
Milton Gumowitz<br />
Lenore Linsky Hecht Foundation<br />
Larisa Heiser<br />
Douglas Herman<br />
Alice & Ronald Hoffman, MD<br />
Hudson Valley Health Care<br />
Consultants<br />
Anastasios Karavias<br />
Mortimer & Barbara Klaus Family<br />
Foundation<br />
Margaret & Thomas Kohli<br />
Barry Konig<br />
Andrea Kove<br />
Geri & Mark Kupersmith, MD<br />
The Kurzman Fund<br />
Roger Lash, MD<br />
Mrs. Justus Lawrence<br />
Laura Lemle<br />
Joshua Levine, MD<br />
Jeffrey Liebmann, MD &<br />
Cindy Geller<br />
Susan & Solomon Liebowitz, MD<br />
Richard James Mackool, MD &<br />
Richard Jonathan Mackool, MD<br />
Navin Mehta, MD<br />
Morrison Healthcare Food Services<br />
Valerie & Bruce Moskowitz, MD<br />
Kenneth & Michele <strong>New</strong>man<br />
Ophthalmic Consultants P.C.<br />
The Pannonia Foundation<br />
Mark Pappas<br />
Albert & Audrey Pekelney<br />
Melissa Perez<br />
Proskauer Rose<br />
Mr. & Mrs. David Reichman<br />
J. Robert Rosenthal, MD<br />
Martin Richards<br />
Harvey Rosenblum, MD<br />
RTR Financial Services<br />
The Sabatine Foundation<br />
Roger Sachs, MD<br />
Shirley Schneier Estate<br />
Leonard V. Settembrini, Sr, M.D. &<br />
Leonard V. Settembrini, Jr. D.D.S<br />
Jeffrey & Helene Slocum<br />
Sonja & Paschal Tennaro<br />
Verapon Towannasut, MD<br />
Vedder Price<br />
Mr. & Mrs. Mark Wolfson<br />
$250 - $999<br />
Hermine Aborn<br />
Etta Abramson<br />
Marilyn Adler<br />
Mr. & Mrs. Charles Angiolillo<br />
Berger <strong>and</strong> Solomon, Inc.<br />
Howard Bernstein<br />
Aless<strong>and</strong>ra Bertolucci, MD<br />
Paul Bork<br />
Neil Botwinoff<br />
Jayne Brooks<br />
Joseph Capo, MD<br />
Lucien Meyer-Cesiano, MD<br />
Viviana Chan<br />
Constance Chen, MD<br />
Dolph Chianchiano<br />
Cicero Consulting Services<br />
Cobalt Medical Supply<br />
Katherine & Warren Culver, MD<br />
William Culver<br />
Edwin Daig & Enrique Olivo<br />
Denver Investment<br />
Catherine DiBella Estate<br />
Elliot Feinman, MD<br />
Kenneth Felder, MD<br />
Charles Figliozzi<br />
Allan Fine<br />
Paul Finger, MD<br />
Ruth Fromm<br />
Sebnem Giorgio<br />
David Goldberg<br />
Half Moon Bay<br />
Hospitals Insurance Company<br />
Pliny Jewell IV<br />
Janet Katz<br />
Marilyn Kinney<br />
Darius Kohan, MD<br />
Elena Konovalova &<br />
Michael Khusidman<br />
Lisa Shulman & Jay Knopf<br />
Wally Kopelowitz, MD<br />
Maria Lotiempo, MD<br />
Mr. & Mrs. Steven Martin<br />
Lisa & James Metcalfe<br />
William & Judith Miles<br />
Kenneth Mountcastle<br />
David Nelson, MD<br />
Joan Nelson<br />
<strong>New</strong> <strong>York</strong> <strong>Eye</strong> <strong>and</strong> <strong>Ear</strong> <strong>Infirmary</strong><br />
Alumni Association<br />
Louise O’Conner<br />
W. O’Donnell Consulting, Inc.<br />
Melissa Pashcow, MD & Andrew<br />
Seidenfeld, MD<br />
Mark Persky, MD<br />
Phoenix Medcom, Inc<br />
Roger & Barbara Michaels<br />
Family Fund<br />
Leonard Morrow<br />
Kenneth Pierce<br />
Steven Plotycia, MD<br />
Aryeh Pollack, MD<br />
The Ramaz School<br />
Keith Reich<br />
Elsa Riess Estate<br />
Janet Roen, MD<br />
Stephen Rogers, MD<br />
Steven Rosenberg, MD<br />
RTR Financial Services<br />
Rumex<br />
Susan & Ken Sankin<br />
Michelle Savitt<br />
Daniel Schaefer, MD<br />
Pamela Schoen<br />
Uri Shabto, MD<br />
Burton & Lila Sherman<br />
Steven Sherman, MD<br />
Sara Shippman<br />
Timothy Siglock, MD<br />
Glenn Silbert, MD<br />
Mr. & Mrs. Brian Spence<br />
Synergetics<br />
Marcela & Dean Thacker<br />
Jean Thomas<br />
Patricia Tobia<br />
Tritech Healthcare Management<br />
Louise Turenne<br />
John Wanamaker<br />
Barbara S. & Alan J. Weinschel<br />
Loren Weiss<br />
Rachel Wellner, MD<br />
S<strong>and</strong>ra & Alan Weseley, MD<br />
Jeffrey & Cynthia Wiesenfeld<br />
Donald Wood-Smith, MD<br />
Morris Yamner<br />
Gerald Zeidman, MD<br />
$100 - $249<br />
Dawn & Seth Ader<br />
Mark Altschuler<br />
Julia Apotheker<br />
Susan & Joseph Armbrust<br />
Michele Bastin<br />
Walpert Bernard<br />
Bernice Besthoff<br />
David Blackmon<br />
Barbara & Lawrence Blatte<br />
Simeon Blitman, MD<br />
Joseph Boyle<br />
Rita Brizel<br />
M & J Brooks<br />
Anna Burris<br />
Viviana Chan<br />
Cicero Consulting Services<br />
Arnold & Linda Cohn<br />
Warren Culver<br />
Yvette Davson<br />
Joseph De Santo<br />
Vera Dodd<br />
Margaret Donovan<br />
Alan Epstein<br />
Stephen Fontanella, MD<br />
Ruth Fromm<br />
Herbert Gade<br />
Sidney Gold<br />
Patricia Goldberg<br />
Roger Goodspeed<br />
William Greene<br />
Laurence Griesemer, MD<br />
Robert Gross<br />
Patricia & Robert Gullickson<br />
Milton Gumowitz<br />
Mark & Esther Hammer<br />
Jolene H<strong>and</strong>y<br />
Dina & Marshall Huebner<br />
Ralph & Barbara Italie<br />
Magdalin James<br />
Martin Johnson<br />
Frank Jones, MD<br />
Margaret Joseph<br />
Edwin & Lora Kahn<br />
Janet Katz<br />
Gerd Klauss<br />
Madeleine Kleinman<br />
Robert Klimek, MD<br />
Linda Klingos<br />
Lauren Kolker<br />
Kraft Foods Matching Program<br />
Dana Kupersmith<br />
Marcia Kutcher<br />
Leigh Lachman, MD<br />
Raymond Lam<br />
Aaron & Judy Langman<br />
Amy Lebowitz & Jeff Cooper<br />
Marjorie Lesner<br />
Jian Hua Li & Hai Ou Huang Li<br />
Yao Li<br />
Lockman, Inc.<br />
Aldona Longo<br />
Roy Marshak<br />
Mr. & Mrs. Steven Marvin<br />
Adnan Mourany, MD<br />
Glenn & Patricia <strong>New</strong>kirk<br />
Augusto Ongsiako, Jr<br />
Rudret Oztap<br />
Anne Marie Palladino<br />
Philip Pravda<br />
Keith Reich<br />
Lisa Richards<br />
Sara Rezler<br />
Mordecai Rochlin<br />
Kevin Ruby<br />
Carolyn Sanchez<br />
Pamella Sang<br />
Jo-Ann & Peter Santoro<br />
Mr. & Mrs. John Sceppa<br />
Peter Scheffer<br />
Gerard & June Schiller<br />
S. Irving & Anne Sherr<br />
Susan Singer<br />
James Sobrino, MD<br />
Margaret & Charles Souter<br />
Susan Stachelberg<br />
Mark Steele, MD<br />
Robert Stevens<br />
Peter Sullivan<br />
Sunrise Charitable Foundation<br />
Ellen & Gordon Sussman<br />
Dennis Taura<br />
Mark Thoman<br />
United Way of <strong>New</strong> <strong>York</strong><br />
Marcia Weinfeld<br />
Westchester Square Medical<br />
Center Recovery Room RN’s<br />
Bill Williams<br />
Madeline Williams