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OCIO Report Template - Office of the Chief Information Officer ...

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OVERVIEW ............................................................................................................... 1<br />

Vision ................................................................................................................. 3<br />

Mission............................................................................................................... 3<br />

Lines <strong>of</strong> Business................................................................................................. 4<br />

Primary Clients .................................................................................................... 6<br />

SHARED COMMITMENTS ........................................................................................... 7<br />

Government <strong>of</strong> Newfoundland and Labrador – IT/IM Service Responsibility.................. 7<br />

HIGHLIGHTS AND ACCOMPLISHMENTS IN 2005-06 ..................................................... 8<br />

IT Services for Government.................................................................................... 8<br />

Creation <strong>of</strong> <strong>the</strong> <strong>OCIO</strong> ............................................................................................ 9<br />

<strong>OCIO</strong> Physical Location ....................................................................................... 11<br />

Improving Communication................................................................................... 12<br />

Investing in <strong>the</strong> People <strong>of</strong> <strong>the</strong> <strong>OCIO</strong> ...................................................................... 12<br />

Hiring Of Former Contractual Resources ............................................................... 13<br />

Project Management Framework.......................................................................... 13<br />

ITIL Adoption ..................................................................................................... 14<br />

General............................................................................................................. 14<br />

Strategic Planning.............................................................................................. 16<br />

Infrastructure Upgrading ..................................................................................... 17<br />

OPPORTUNITIES AND CHALLENGES IN 2006-07 ........................................................ 18<br />

Service Delivery ................................................................................................. 18<br />

Management Of <strong>Information</strong>................................................................................ 18<br />

<strong>Information</strong> Technology Infrastructure................................................................... 18<br />

e-Government ................................................................................................... 18<br />

FINANCIAL STATEMENTS ......................................................................................... 19<br />

APPENDICES .......................................................................................................... 21<br />

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