pharmacy technician - Ontario College of Pharmacists
pharmacy technician - Ontario College of Pharmacists
pharmacy technician - Ontario College of Pharmacists
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
FAQS<br />
a digitally scanned image <strong>of</strong> a<br />
paper-based prescription<br />
10. How can the authenticity <strong>of</strong><br />
a prescription inserted into the<br />
automated <strong>pharmacy</strong> system be<br />
established?<br />
In the case <strong>of</strong> an automated<br />
<strong>pharmacy</strong> system, the technology<br />
used to transmit the prescription<br />
must be approved by the <strong>College</strong>.<br />
Methods to ensure verification <strong>of</strong><br />
physician signature and authenticity<br />
<strong>of</strong> prescriptions remain consistent<br />
with all <strong>pharmacy</strong> practices.<br />
11. What are the audio-visual link<br />
requirements?<br />
Every RDL where a pharmacist<br />
is not physically present must be<br />
equipped with a live, two-way audiovisual<br />
link that permits dialogue and<br />
communication between the patient<br />
and a pharmacist who is physically<br />
present in the accredited <strong>pharmacy</strong>.<br />
In the event <strong>of</strong> a disruption in this<br />
link, all dispensing at the RDL must<br />
cease immediately and cannot<br />
resume until the link is restored.<br />
12. What are the requirements<br />
for marking <strong>of</strong> containers at<br />
RDL’s?<br />
In addition to what is required on<br />
all prescription labels, the container<br />
in which a drug is dispensed from a<br />
RDL must indicate both the name,<br />
address and telephone number <strong>of</strong><br />
the accredited <strong>pharmacy</strong> as well as<br />
the address <strong>of</strong> the RDL including<br />
a toll-free number at which a<br />
patient may contact the accredited<br />
<strong>pharmacy</strong>. The label must include<br />
a unique identifier, attached to the<br />
prescription number that identifies<br />
that the drug was dispensed<br />
from the RDL vs. the accredited<br />
<strong>pharmacy</strong>.<br />
RECORD KEEPING<br />
1. What is a Patient Record?<br />
A patient record is a complete<br />
reference <strong>of</strong> all documentation<br />
related to the care <strong>of</strong> a patient. It<br />
will include prescription information,<br />
scanned copy <strong>of</strong> the original<br />
prescription and patient pr<strong>of</strong>ile<br />
but also any documentation or<br />
information about the patient. This<br />
is consistent with patient records<br />
maintained by other health care<br />
providers. Examples <strong>of</strong> records and<br />
documents include:<br />
• MedsCheck documentation<br />
• Pharmacist refill authorization<br />
information<br />
• Pharmaceutical Opinion<br />
• Medication Management<br />
• Identified drug related problems<br />
• Consent forms<br />
• Dialogue with patients or<br />
• Any other information essential<br />
for continuity <strong>of</strong> care and<br />
• Any future record keeping<br />
requirements under the new<br />
expanded scope <strong>of</strong> practice.<br />
2. Where are the records<br />
described in the previous question<br />
to be filed and how long are<br />
they to be retained?<br />
The content <strong>of</strong> all patient records<br />
is to be maintained in a computer<br />
system where possible and where<br />
that is not possible, in a systematic<br />
manner that allows for easy<br />
retrieval. Other than the original<br />
prescription (see question #3), all<br />
records are to be retained for a<br />
period <strong>of</strong> at least 10 years from<br />
the last recorded pr<strong>of</strong>essional<br />
<strong>pharmacy</strong> service provided to the<br />
patient or until 10 years after the<br />
day on which the patient reached<br />
(or would have reached) 18 years<br />
whichever is longer.<br />
3. How long are prescription<br />
records to be retained?<br />
Original prescriptions are to be<br />
retained for 2 years as outlined<br />
in section 156 (2) <strong>of</strong> the DRPA<br />
. However scanned electronic<br />
copies <strong>of</strong> original prescriptions<br />
will become part <strong>of</strong> the patient<br />
record which must be retained<br />
for a period <strong>of</strong> at least 10 years<br />
from the last recorded pr<strong>of</strong>essional<br />
<strong>pharmacy</strong> service provided to the<br />
patient or until 10 years after the<br />
day on which the patient reached<br />
(or would have reached) 18 years<br />
whichever is longer. (see #2)<br />
4. When do I have to start scanning<br />
all original prescriptions?<br />
Effective immediately all new<br />
pharmacies must have equipment<br />
to allow for scanning <strong>of</strong> original<br />
prescriptions and documents and<br />
maintaining those scanned copies<br />
in the patient record. All existing<br />
pharmacies have until May 11,<br />
2012 to comply. It is recommended<br />
that all pharmacies plan how these<br />
records will be kept and begin<br />
scanning prescriptions as soon as<br />
possible.<br />
5. What type <strong>of</strong> scanners are<br />
recommended?<br />
Please contact your s<strong>of</strong>tware<br />
vendor for direction on scanners<br />
and how to integrate into your<br />
computer system.<br />
6. Do the records have to be<br />
retained on site?<br />
The records must be readily retrievable<br />
and stored securely to ensure<br />
that confidentiality and privacy <strong>of</strong><br />
the personal health information in<br />
the records is protected<br />
PAGE 18 ~ SPRING 2011 ~ PHARMACY CONNECTION
Change language