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Pdf File - Ontario College of Pharmacists

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B U L L E T I N B O A R D<br />

PIPEDA Information<br />

Industry Canada has prepared an online questions and<br />

answers document on the Personal Information Protection<br />

and Electronic Documents Act for the health care<br />

sector. It can be viewed at<br />

http://strategis.ic.gc.ca/epic/internet/inecicceac.nsf/vwGeneratedInterE/gv00211e.html<br />

CAPDM 40th Anniversary<br />

The Canadian Association for Pharmacy<br />

Distribution Management<br />

celebrated its 40th Anniversary during<br />

its annual Executive Conference this<br />

past January. Established in 1964,<br />

CAPDM is a health care industry association<br />

for supply chain management. Its<br />

members consist <strong>of</strong> pharmacy distributors,<br />

pharmaceutical and consumer product manufacturers<br />

and other specialty organizations with an interest in the<br />

health care industry.<br />

Integrating <strong>Pharmacists</strong> and Family Physicians to<br />

Advance Primary Care Therapeutics<br />

There are new and exciting opportunities for pharmacists<br />

to participate in a Primary Health Care Transition<br />

Fund project in <strong>Ontario</strong>. Find out more at www.impactteam.info<br />

Welcome to the <strong>College</strong><br />

Vicky Gardner joined the <strong>College</strong> in November as the<br />

SPT Secretary in the Registration Department.<br />

Vicky came to us with a variety <strong>of</strong> administrative<br />

and medical secretarial experience.<br />

Vicky brings a unique perspective as she<br />

had the opportunity to work in a<br />

number <strong>of</strong> healthcare and regulatory<br />

fields including the Royal <strong>College</strong> <strong>of</strong><br />

Physicians in London, England.<br />

Jacquie Fletcher has recently been<br />

hired as the Client Services Coordinator<br />

for the <strong>College</strong>. Jacquie came to us from<br />

Sheridan <strong>College</strong> where she most recently was Corporate<br />

Information Systems Development Manager, and<br />

before that, held a variety <strong>of</strong> technical positions within<br />

the college. Jacquie’s expertise in s<strong>of</strong>tware applications<br />

and business processes will be invaluable in ensuring<br />

that the Client Services Department capitalizes on technology<br />

to serve members in an effective and efficient<br />

manner.<br />

Dear Editor,<br />

Letter to Editor<br />

I am writing to commend Mr. Saquib Khan, pharmacist<br />

at Shoppers Drug Mart, 34 Southport Street, Toronto.<br />

After my recent discharge from hospital, I was put on a<br />

drug regime that seemed too complicated to me: three<br />

different inhalers, each with its own schedule; antibiotics to<br />

be taken orally; and a diminishing dosage <strong>of</strong> prednisone. This<br />

in addition to my usual routine <strong>of</strong> eye drops for glaucoma and<br />

methotrexate for rheumatoid arthritis.<br />

When my wife picked up the latest prescriptions, Mr.<br />

Khan carefully and thoroughly explained the instructions for<br />

their use.<br />

A few days later, he telephoned me at home to confirm<br />

that I understood the instructions and that I was compliant.<br />

In our neighbourhood there are many seniors and they<br />

particularly rely on Mr. Khan’s expertise and concern. Still, I<br />

was astounded that, in this day and age, a pharmacist would<br />

go out <strong>of</strong> his way for a customer. Mr. Khan stated that he was<br />

simply “doing his job.” In his mind that is probably true, but,<br />

sad to say, there are few members <strong>of</strong> any pr<strong>of</strong>ession who go<br />

that extra mile in today’s hectic workplace.<br />

I am writing to the <strong>College</strong> because I would like Mr.<br />

Khan’s pr<strong>of</strong>essional record to include a special commendation<br />

for exemplary service to our community.<br />

R.R.<br />

Toronto<br />

Editor’s Note:<br />

We are happy to receive letters from patients acknowledging their pharmacists. Kudos to Mr. Khan and to all pharmacists who<br />

consider providing such quality care as “just part <strong>of</strong> doing their job”!<br />

Pharmacy Connection March • April 2004 33

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