immigrants' use of prestige brands to convey status - Emerald
immigrants' use of prestige brands to convey status - Emerald
immigrants' use of prestige brands to convey status - Emerald
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Immigrants’ <strong>use</strong> <strong>of</strong> <strong>prestige</strong> <strong>brands</strong> <strong>to</strong> <strong>convey</strong> <strong>status</strong><br />
Lynn Eunjung Kwak and Jane Z. Sojka<br />
University and her PhD from Washing<strong>to</strong>n State University.<br />
She is a recent recipient <strong>of</strong> Ohio University’s University<br />
Pr<strong>of</strong>essor teaching award and is the current Robert<br />
H. Freeman Pr<strong>of</strong>essor <strong>of</strong> Marketing. Dr Sojka has worked<br />
as a marketing consultant prior <strong>to</strong> being employed as<br />
materials manager for the Coleman Company. Research<br />
interests include affect and decision processing, relationship<br />
selling, visual/verbal communication, branding, and food<br />
purchase/consumption.<br />
Executive summary and implications for<br />
managers and executives<br />
This summary has been provided <strong>to</strong> allow managers and executives<br />
a rapid appreciation <strong>of</strong> the content <strong>of</strong> this article. Those with a<br />
particular interest in the <strong>to</strong>pic covered may then read the article in<br />
<strong>to</strong><strong>to</strong> <strong>to</strong> take advantage <strong>of</strong> the more comprehensive description <strong>of</strong> the<br />
research undertaken and its results <strong>to</strong> get the full benefits <strong>of</strong> the<br />
material present.<br />
Consumers justify the purchase <strong>of</strong> brand named products<br />
based on the value ascribed <strong>to</strong> the brand. Immigrant<br />
consumers currently represent about 12 percent <strong>of</strong> the<br />
current USA. (US Census Bureau, 2005). Hispanics and<br />
Asian ethnic groups are the fastest growing populations in the<br />
USA, in terms <strong>of</strong> size and spending power. It therefore<br />
behooves retailers <strong>to</strong> understand the buying behavior <strong>of</strong> these<br />
significant ethnic groups. While previous research has tended<br />
<strong>to</strong>ward segmenting these ethnic groups in<strong>to</strong> smaller, subcultural<br />
segments, we take the opposite approach and look for<br />
similarities in buying behavior so that practitioners may gain<br />
from economies <strong>of</strong> scale. This paper examines propensity <strong>to</strong><br />
purchase high-priced <strong>prestige</strong> <strong>brands</strong> by Hispanic and Asia<br />
immigrant consumers.<br />
Degree <strong>of</strong> ethnicity and brand value<br />
Consumers <strong>use</strong> high-priced <strong>prestige</strong> <strong>brands</strong> as a means <strong>of</strong><br />
<strong>convey</strong>ing <strong>status</strong>. According <strong>to</strong> Veblen, conspicuous<br />
consumption allows people <strong>to</strong> project an image <strong>of</strong> success or<br />
<strong>status</strong> via purchases that <strong>convey</strong> meaning. High-priced<br />
<strong>prestige</strong> branded products (such as Gucci sunglasses or<br />
Louie Vuit<strong>to</strong>n purses) may be <strong>use</strong>d by the consumer <strong>to</strong><br />
<strong>convey</strong> a <strong>status</strong> image <strong>to</strong> others. The need <strong>to</strong> <strong>use</strong> high-price<br />
<strong>status</strong> <strong>brands</strong> <strong>to</strong> <strong>convey</strong> <strong>status</strong> may be particularly <strong>use</strong>ful <strong>to</strong><br />
immigrant populations in the USA.<br />
Immigrants <strong>to</strong> the USA may arrive in a new culture with no<br />
identity, limited means <strong>of</strong> communicating self-concept, and at<br />
least initially, lack <strong>of</strong> traditional means <strong>of</strong> <strong>status</strong> through job<br />
title, income, social <strong>status</strong>, or reference groups. Hence, for<br />
immigrant populations, product purchase and consumption<br />
may be an important means <strong>of</strong> establishing themselves in a<br />
new world.<br />
This paper investigates the proposition that immigrants<br />
with higher degrees <strong>of</strong> ethnic identification are more likely <strong>to</strong><br />
purchase expensive <strong>prestige</strong> <strong>brands</strong>. Immigrants, who have<br />
assimilated in<strong>to</strong> the host (US) culture, thereby reducing<br />
ethnic identity with their original home culture, may not need<br />
<strong>to</strong> rely on surrogate means, such as <strong>prestige</strong> <strong>brands</strong>, <strong>to</strong><br />
establish <strong>status</strong> and reinforce self-concept. However those<br />
immigrants who retain strong ties with their ethnic identity<br />
(regardless <strong>of</strong> years in the USA) may be prone <strong>to</strong> high-price<br />
Journal <strong>of</strong> Consumer Marketing<br />
Volume 27 · Number 4 · 2010 · 371–380<br />
brand purchases <strong>to</strong> <strong>convey</strong> <strong>status</strong> and reinforce their selfconcept.<br />
One <strong>of</strong> the premises <strong>of</strong> this research is <strong>to</strong> demonstrate that<br />
the immigration process – not the culture from which one is<br />
immigrating – produces consumer behavior that can be<br />
generalized across cultures. If this is true, we would expect<br />
similar preferences for high-priced <strong>prestige</strong> brand products<br />
regardless <strong>of</strong> different ethnic origins <strong>of</strong> immigrants. In<br />
addition <strong>to</strong> examining the effects <strong>of</strong> ethnic identification,<br />
years in the USA, education, income and age are also<br />
investigated for propensity <strong>to</strong> purchase high-priced branded<br />
products.<br />
Study and results<br />
The degree <strong>of</strong> ethnic identity and demographic characteristics<br />
(the length <strong>of</strong> residency in the USA, education, income, age,<br />
and origin <strong>of</strong> ethnicity) were examined in relation <strong>to</strong> brand<br />
purchases for <strong>status</strong>. Data were collected in a large,<br />
Midwestern city at a retail outlet where immigrant<br />
populations shop. Using both English and translated<br />
surveys, degree <strong>of</strong> ethnic identity, propensity <strong>to</strong>ward brand<br />
purchases were collected via established scales; the remaining<br />
variables were single-item questions. A <strong>to</strong>tal <strong>of</strong> 324 immigrant<br />
consumers participated in the research with both ethnic<br />
groups similarly represented (Hispanics; n ¼ 173 and Asians;<br />
n ¼ 151).<br />
Results show degree <strong>of</strong> ethnic identity, income, and age<br />
predict the purchase <strong>of</strong> high-priced <strong>prestige</strong> <strong>brands</strong> <strong>to</strong> <strong>convey</strong><br />
<strong>status</strong>. Stronger identity with his/her ethnic culture, results in<br />
a greater likelihood <strong>to</strong> purchase high-priced branded products<br />
for <strong>status</strong> purposes. Similarly, immigrants with high incomes<br />
are more likely <strong>to</strong> purchase high-priced <strong>prestige</strong> <strong>brands</strong>. And,<br />
consistent with US research on teens, age was found <strong>to</strong> be<br />
inversely related <strong>to</strong> brand purchases. Younger immigrants<br />
report a greater propensity <strong>to</strong> purchase high-priced <strong>prestige</strong><br />
<strong>brands</strong>. The propensity <strong>to</strong> purchase high-priced <strong>prestige</strong><br />
<strong>brands</strong> was not related <strong>to</strong> immigrants’ length <strong>of</strong> time in the<br />
USA, education, or origin <strong>of</strong> ethnicity.<br />
Marketing implications and ideas for further research<br />
Marketing theory purports that marketing components must<br />
be individually tailored <strong>to</strong> successfully target each segment<br />
within each subculture; however, segmenting within a<br />
subculture becomes a costly proposition. Our research<br />
suggests that one aspect – high-priced <strong>prestige</strong> <strong>brands</strong> –<br />
might transcend culture and appeal <strong>to</strong> immigrants regardless<br />
<strong>of</strong> their home culture. The results <strong>of</strong> this research indicated<br />
that the preference for the high-priced <strong>prestige</strong> <strong>brands</strong><br />
depends on the degree <strong>of</strong> ethnic identification rather than<br />
the ethnic origin <strong>of</strong> immigrants. Therefore, practitioners need<br />
<strong>to</strong> be aware <strong>of</strong> the intensity <strong>of</strong> ethnic affiliation – not just<br />
ethnic affiliation – as an important concept in understanding<br />
their cus<strong>to</strong>mers’ purchase behaviors. In addition <strong>to</strong> reducing<br />
the costs <strong>of</strong> targeting multiple sub-cultures within a culture,<br />
<strong>of</strong>fering high-priced <strong>prestige</strong> <strong>brands</strong> also provides higher<br />
mark-up and greater potential for pr<strong>of</strong>itability for retailers. In<br />
short, our results suggest that retailers targeting immigrant<br />
consumers with high degrees <strong>of</strong> ethnic identification, high<br />
income, and/or younger in age should include high-priced<br />
<strong>prestige</strong> <strong>brands</strong> in their product lines.<br />
In addition <strong>to</strong> targeting immigrants who maintain strong<br />
ethnic identities, immigrants who aspire <strong>to</strong> <strong>status</strong> but lack<br />
economic resources, might also be susceptible <strong>to</strong> purchase<br />
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