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immigrants' use of prestige brands to convey status - Emerald

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Immigrants’ <strong>use</strong> <strong>of</strong> <strong>prestige</strong> <strong>brands</strong> <strong>to</strong> <strong>convey</strong> <strong>status</strong><br />

Lynn Eunjung Kwak and Jane Z. Sojka<br />

University and her PhD from Washing<strong>to</strong>n State University.<br />

She is a recent recipient <strong>of</strong> Ohio University’s University<br />

Pr<strong>of</strong>essor teaching award and is the current Robert<br />

H. Freeman Pr<strong>of</strong>essor <strong>of</strong> Marketing. Dr Sojka has worked<br />

as a marketing consultant prior <strong>to</strong> being employed as<br />

materials manager for the Coleman Company. Research<br />

interests include affect and decision processing, relationship<br />

selling, visual/verbal communication, branding, and food<br />

purchase/consumption.<br />

Executive summary and implications for<br />

managers and executives<br />

This summary has been provided <strong>to</strong> allow managers and executives<br />

a rapid appreciation <strong>of</strong> the content <strong>of</strong> this article. Those with a<br />

particular interest in the <strong>to</strong>pic covered may then read the article in<br />

<strong>to</strong><strong>to</strong> <strong>to</strong> take advantage <strong>of</strong> the more comprehensive description <strong>of</strong> the<br />

research undertaken and its results <strong>to</strong> get the full benefits <strong>of</strong> the<br />

material present.<br />

Consumers justify the purchase <strong>of</strong> brand named products<br />

based on the value ascribed <strong>to</strong> the brand. Immigrant<br />

consumers currently represent about 12 percent <strong>of</strong> the<br />

current USA. (US Census Bureau, 2005). Hispanics and<br />

Asian ethnic groups are the fastest growing populations in the<br />

USA, in terms <strong>of</strong> size and spending power. It therefore<br />

behooves retailers <strong>to</strong> understand the buying behavior <strong>of</strong> these<br />

significant ethnic groups. While previous research has tended<br />

<strong>to</strong>ward segmenting these ethnic groups in<strong>to</strong> smaller, subcultural<br />

segments, we take the opposite approach and look for<br />

similarities in buying behavior so that practitioners may gain<br />

from economies <strong>of</strong> scale. This paper examines propensity <strong>to</strong><br />

purchase high-priced <strong>prestige</strong> <strong>brands</strong> by Hispanic and Asia<br />

immigrant consumers.<br />

Degree <strong>of</strong> ethnicity and brand value<br />

Consumers <strong>use</strong> high-priced <strong>prestige</strong> <strong>brands</strong> as a means <strong>of</strong><br />

<strong>convey</strong>ing <strong>status</strong>. According <strong>to</strong> Veblen, conspicuous<br />

consumption allows people <strong>to</strong> project an image <strong>of</strong> success or<br />

<strong>status</strong> via purchases that <strong>convey</strong> meaning. High-priced<br />

<strong>prestige</strong> branded products (such as Gucci sunglasses or<br />

Louie Vuit<strong>to</strong>n purses) may be <strong>use</strong>d by the consumer <strong>to</strong><br />

<strong>convey</strong> a <strong>status</strong> image <strong>to</strong> others. The need <strong>to</strong> <strong>use</strong> high-price<br />

<strong>status</strong> <strong>brands</strong> <strong>to</strong> <strong>convey</strong> <strong>status</strong> may be particularly <strong>use</strong>ful <strong>to</strong><br />

immigrant populations in the USA.<br />

Immigrants <strong>to</strong> the USA may arrive in a new culture with no<br />

identity, limited means <strong>of</strong> communicating self-concept, and at<br />

least initially, lack <strong>of</strong> traditional means <strong>of</strong> <strong>status</strong> through job<br />

title, income, social <strong>status</strong>, or reference groups. Hence, for<br />

immigrant populations, product purchase and consumption<br />

may be an important means <strong>of</strong> establishing themselves in a<br />

new world.<br />

This paper investigates the proposition that immigrants<br />

with higher degrees <strong>of</strong> ethnic identification are more likely <strong>to</strong><br />

purchase expensive <strong>prestige</strong> <strong>brands</strong>. Immigrants, who have<br />

assimilated in<strong>to</strong> the host (US) culture, thereby reducing<br />

ethnic identity with their original home culture, may not need<br />

<strong>to</strong> rely on surrogate means, such as <strong>prestige</strong> <strong>brands</strong>, <strong>to</strong><br />

establish <strong>status</strong> and reinforce self-concept. However those<br />

immigrants who retain strong ties with their ethnic identity<br />

(regardless <strong>of</strong> years in the USA) may be prone <strong>to</strong> high-price<br />

Journal <strong>of</strong> Consumer Marketing<br />

Volume 27 · Number 4 · 2010 · 371–380<br />

brand purchases <strong>to</strong> <strong>convey</strong> <strong>status</strong> and reinforce their selfconcept.<br />

One <strong>of</strong> the premises <strong>of</strong> this research is <strong>to</strong> demonstrate that<br />

the immigration process – not the culture from which one is<br />

immigrating – produces consumer behavior that can be<br />

generalized across cultures. If this is true, we would expect<br />

similar preferences for high-priced <strong>prestige</strong> brand products<br />

regardless <strong>of</strong> different ethnic origins <strong>of</strong> immigrants. In<br />

addition <strong>to</strong> examining the effects <strong>of</strong> ethnic identification,<br />

years in the USA, education, income and age are also<br />

investigated for propensity <strong>to</strong> purchase high-priced branded<br />

products.<br />

Study and results<br />

The degree <strong>of</strong> ethnic identity and demographic characteristics<br />

(the length <strong>of</strong> residency in the USA, education, income, age,<br />

and origin <strong>of</strong> ethnicity) were examined in relation <strong>to</strong> brand<br />

purchases for <strong>status</strong>. Data were collected in a large,<br />

Midwestern city at a retail outlet where immigrant<br />

populations shop. Using both English and translated<br />

surveys, degree <strong>of</strong> ethnic identity, propensity <strong>to</strong>ward brand<br />

purchases were collected via established scales; the remaining<br />

variables were single-item questions. A <strong>to</strong>tal <strong>of</strong> 324 immigrant<br />

consumers participated in the research with both ethnic<br />

groups similarly represented (Hispanics; n ¼ 173 and Asians;<br />

n ¼ 151).<br />

Results show degree <strong>of</strong> ethnic identity, income, and age<br />

predict the purchase <strong>of</strong> high-priced <strong>prestige</strong> <strong>brands</strong> <strong>to</strong> <strong>convey</strong><br />

<strong>status</strong>. Stronger identity with his/her ethnic culture, results in<br />

a greater likelihood <strong>to</strong> purchase high-priced branded products<br />

for <strong>status</strong> purposes. Similarly, immigrants with high incomes<br />

are more likely <strong>to</strong> purchase high-priced <strong>prestige</strong> <strong>brands</strong>. And,<br />

consistent with US research on teens, age was found <strong>to</strong> be<br />

inversely related <strong>to</strong> brand purchases. Younger immigrants<br />

report a greater propensity <strong>to</strong> purchase high-priced <strong>prestige</strong><br />

<strong>brands</strong>. The propensity <strong>to</strong> purchase high-priced <strong>prestige</strong><br />

<strong>brands</strong> was not related <strong>to</strong> immigrants’ length <strong>of</strong> time in the<br />

USA, education, or origin <strong>of</strong> ethnicity.<br />

Marketing implications and ideas for further research<br />

Marketing theory purports that marketing components must<br />

be individually tailored <strong>to</strong> successfully target each segment<br />

within each subculture; however, segmenting within a<br />

subculture becomes a costly proposition. Our research<br />

suggests that one aspect – high-priced <strong>prestige</strong> <strong>brands</strong> –<br />

might transcend culture and appeal <strong>to</strong> immigrants regardless<br />

<strong>of</strong> their home culture. The results <strong>of</strong> this research indicated<br />

that the preference for the high-priced <strong>prestige</strong> <strong>brands</strong><br />

depends on the degree <strong>of</strong> ethnic identification rather than<br />

the ethnic origin <strong>of</strong> immigrants. Therefore, practitioners need<br />

<strong>to</strong> be aware <strong>of</strong> the intensity <strong>of</strong> ethnic affiliation – not just<br />

ethnic affiliation – as an important concept in understanding<br />

their cus<strong>to</strong>mers’ purchase behaviors. In addition <strong>to</strong> reducing<br />

the costs <strong>of</strong> targeting multiple sub-cultures within a culture,<br />

<strong>of</strong>fering high-priced <strong>prestige</strong> <strong>brands</strong> also provides higher<br />

mark-up and greater potential for pr<strong>of</strong>itability for retailers. In<br />

short, our results suggest that retailers targeting immigrant<br />

consumers with high degrees <strong>of</strong> ethnic identification, high<br />

income, and/or younger in age should include high-priced<br />

<strong>prestige</strong> <strong>brands</strong> in their product lines.<br />

In addition <strong>to</strong> targeting immigrants who maintain strong<br />

ethnic identities, immigrants who aspire <strong>to</strong> <strong>status</strong> but lack<br />

economic resources, might also be susceptible <strong>to</strong> purchase<br />

379

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