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<strong>Business</strong> <strong>and</strong><br />

<strong>Management</strong> <strong>2012</strong><br />

New titles <strong>and</strong><br />

essential backlist<br />

www.koganpage.com


About <strong>Kogan</strong> <strong>Page</strong><br />

<strong>Kogan</strong> <strong>Page</strong> has been Europe’s leading<br />

independent publisher of <strong>Business</strong> <strong>and</strong><br />

<strong>Management</strong> books for over 40 years,<br />

publishing bestselling practical textbooks<br />

<strong>and</strong> h<strong>and</strong>books for practitioners in all<br />

areas of <strong>Business</strong> <strong>and</strong> <strong>Management</strong>.<br />

To access free online resources, to find out<br />

more about any of the titles featured in<br />

this catalogue or about the other books we<br />

publish visit www.koganpage.com<br />

About this Catalogue<br />

This is a selection of our titles inHuman<br />

Resource <strong>Management</strong> <strong>and</strong> Development,<br />

comprising textbooks specially developed<br />

for courses <strong>and</strong> professional titles chosen<br />

for their contribution to business theory<br />

<strong>and</strong> research.<br />

Inspection copies are available to<br />

teaching staff where an adoption would<br />

result in the sale of at least twelve copies.<br />

As a lecturer you can request up to three<br />

adoptable books in this catalogue to assess<br />

for potential recommendation to your<br />

students. These are made available for a<br />

60 day review period subject to<br />

completion of an assessment form. Books<br />

that you adopt you can keep free of<br />

charge. See page 21 for details on how to<br />

order inspection copies.<br />

This symbol indicates online lecturer<br />

<strong>and</strong> student resources available<br />

All titles can be ordered using the order<br />

form at the back of this catalogue, on our<br />

website at www.koganpage.com, on<br />

Amazon, or through your local bookshop.<br />

Please recommend titles to your<br />

acquisitions library <strong>and</strong> to colleagues.<br />

We are always happy to send further<br />

copies of this catalogue on request.<br />

Contents<br />

International <strong>Business</strong> 1<br />

International <strong>Management</strong> 1<br />

Walmart 2<br />

Building Your <strong>Business</strong> through Export 2<br />

International Trade 3<br />

<strong>Business</strong> Insights: China 3<br />

<strong>Business</strong> Insights: Europe 4<br />

The Mindful International Manager 4<br />

The H<strong>and</strong>book of International Trade <strong>and</strong> Finance 4<br />

<strong>Business</strong> Strategy 5<br />

The <strong>Business</strong> Plan Workbook 5<br />

The Strategic Planning Workbook 5<br />

Implementing Strategic Change 6<br />

Strategic Planning 6<br />

Leading Strategy Execution 7<br />

Strategic Thinking 7<br />

Strategic Procurement 7<br />

Fundamentals of Risk <strong>Management</strong> 8<br />

Sustainagility 9<br />

Bids, Tenders <strong>and</strong> Proposals 9<br />

Leadership 10<br />

Armstrong’s H<strong>and</strong>book of <strong>Management</strong> <strong>and</strong> Leadership 10<br />

Leading Through Leaders 10<br />

The Language of Leaders 11<br />

The New CFOs 11<br />

The John Adair Lexicon of Leadership 12<br />

Leadershift 12<br />

Making Sense of Leadership 13<br />

Making Sense of Change <strong>Management</strong> 13<br />

<strong>Management</strong> Skills <strong>and</strong> <strong>Business</strong> Finance 14<br />

The 30 Day MBA 14<br />

The 30 Day MBA in International <strong>Business</strong> 14<br />

The 30 Day MBA in <strong>Business</strong> Finance 14<br />

The 30 Day MBA in Marketing 14<br />

The Talent Wave 15<br />

No Fear Finance 15<br />

Financial <strong>Management</strong> for Non-Financial Managers 16<br />

How the Stock Market Works 16<br />

Accounting for Non-Accountants 17<br />

How to Underst<strong>and</strong> the Financial <strong>Page</strong>s 17<br />

Project <strong>Management</strong> 18<br />

20:20 Project <strong>Management</strong> 18<br />

Strategic Project <strong>Management</strong> 18<br />

The H<strong>and</strong>book of Project <strong>Management</strong> 19<br />

Goal Directed Project <strong>Management</strong> 19<br />

Sales <strong>and</strong> Account <strong>Management</strong> 20<br />

Key Account <strong>Management</strong> 20<br />

Underst<strong>and</strong>ing the Professional Buyer 20<br />

New Strategic Selling 20<br />

Order form <strong>and</strong> inspection copy form – see inside back cover<br />

For a complete list of titles, visit www.koganpage.com


INTERNATIONAL BUSINESS<br />

International<br />

<strong>Management</strong><br />

Explorations Across Cultures<br />

Elizabeth Christopher<br />

Designed for a Masters programme on international<br />

management, as well as professionals <strong>and</strong> managers<br />

tackling the business dem<strong>and</strong>s of global diversity, this book<br />

provides a practical <strong>and</strong> unique exploration of the<br />

challenges of international management. Over 10 chapters<br />

the book summarises the key aspects <strong>and</strong> issues of the<br />

cultural dimensions of international management - <strong>and</strong> by<br />

extension all international <strong>and</strong> cross-cultural interactions.<br />

Using a unique cross-disciplinary approach, Elizabeth<br />

Christopher tackles the key issues facing today's<br />

international managers, <strong>and</strong> provides a practical toolbox<br />

for successfully growing a business in a world with a rich<br />

tapestry of cultural diversity.<br />

Contents<br />

Introduction: The historical background to international<br />

leadership; Industry: cultural differences in industry<br />

leadership <strong>and</strong> the effects of mass media reports; Patterns<br />

of employment: the roles of women <strong>and</strong> minorities in<br />

international business; <strong>Management</strong> of public <strong>and</strong> private<br />

sector involvement; International networks <strong>and</strong> alliances,<br />

structures <strong>and</strong> controls, strategies for sustainable business;<br />

Negotiations <strong>and</strong> decisions: leadership <strong>and</strong> motivation;<br />

Technology, the internet <strong>and</strong> dealing with change;<br />

Learning: action learning <strong>and</strong> learning organizations;<br />

Language <strong>and</strong> culture: translations, interpretations <strong>and</strong><br />

world Englishes; The ethics of international business;<br />

Looking to the future<br />

Elizabeth Christopher is both an academic <strong>and</strong> a<br />

practising consultant for cross-cultural leadership <strong>and</strong><br />

management training in Australia, Japan, the UK <strong>and</strong> the<br />

US. She presents papers at international conferences, is a<br />

reviewer for international journals <strong>and</strong> has published<br />

widely in her field. She is senior associate of an<br />

international leadership training consultancy in the USA,<br />

<strong>and</strong> Honorary Associate of Macquarie University, Australia.<br />

New<br />

£39.99<br />

PB<br />

288 pages<br />

August <strong>2012</strong><br />

PB 9780749465285<br />

EBK 9780749465292<br />

1


INTERNATIONAL BUSINESS<br />

New<br />

£29.99 • PB • 240 pages • April <strong>2012</strong><br />

PB 9780749462734<br />

EBK 9780749462741<br />

Walmart<br />

Key Insights <strong>and</strong> Practical Lessons from the<br />

World's Largest Retailer<br />

Natalie Berg <strong>and</strong> Bryan Roberts<br />

Walmart, the biggest retailer on earth, has a truly global influence that<br />

touches consumers <strong>and</strong> businesses around the world every day. Rapidly<br />

exp<strong>and</strong>ing into emerging markets, Walmart is a tough competitor for<br />

retailers <strong>and</strong> a vital customer for manufacturers as well as a source of<br />

best practice in a number of retail disciplines such as procurement,<br />

logistics, systems <strong>and</strong> store format innovation. Walmart offers a<br />

comprehensive insight into how the retailer emerged from its humble<br />

roots in rural Arkansas to become a global retailing phenomenon. Berg<br />

<strong>and</strong> Roberts offer an objective analysis of the company's global impact on<br />

competitors, suppliers <strong>and</strong> consumers.<br />

Natalie Berg has spent years working alongside major retailers <strong>and</strong><br />

vendors as they seek to better compete with, or partner with, Walmart.<br />

Natalie is currently Global Research Director at Planet Retail.<br />

Bryan Roberts has spent over ten years as a Walmart analyst <strong>and</strong> has<br />

gained a great underst<strong>and</strong>ing of Walmart's strategies, objectives <strong>and</strong><br />

achievements. Bryan is Director of Retail Insights at Kantar Retail.<br />

New<br />

£24.99 • PB • 288 pages • May <strong>2012</strong><br />

PB 9780749463755<br />

EBK 9780749463762<br />

Building Your <strong>Business</strong><br />

through Export<br />

Part of the Strategic Success series<br />

John Westwood<br />

In this thorough but accessible guide, John Westwood explains how to<br />

navigate the risks, build an underst<strong>and</strong>ing of potential target markets <strong>and</strong><br />

make the most of the services many governments make available to their<br />

exporters as you develop <strong>and</strong> implement an export strategy. Including a<br />

range of international case examples, complete sample export <strong>and</strong> export<br />

marketing plans <strong>and</strong> supported by online checklists <strong>and</strong> country miniprofiles,<br />

this book offers essential advice on choosing <strong>and</strong> using agents<br />

<strong>and</strong> distributors, pricing, sales promotion, payment methods for export<br />

sales <strong>and</strong> ensuring your company website is ready for international<br />

customers.<br />

John Westwood has held positions as Market Development Director,<br />

Sales & Marketing Director <strong>and</strong> Vice President-Communications with<br />

major multinational companies since gaining valuable experience as a<br />

Export Sales Engineer <strong>and</strong> then Export Sales Manager. He has set up <strong>and</strong><br />

developed distribution networks for various companies in Europe <strong>and</strong><br />

Sc<strong>and</strong>inavia, the Middle East <strong>and</strong> the Far East <strong>and</strong> managed distribution<br />

operations in the USA <strong>and</strong> Canada.<br />

2


INTERNATIONAL BUSINESS<br />

International Trade<br />

An Essential Guide to the Principles <strong>and</strong><br />

Practice of Export<br />

3rd Edition<br />

Jonathan Reuvid <strong>and</strong> Jim Sherlock<br />

Provides a thorough underst<strong>and</strong>ing of the issues involved in developing<br />

<strong>and</strong> managing overseas trade. The book opens with a description of the<br />

structure of the global economy <strong>and</strong> the dynamics governing world trade,<br />

<strong>and</strong> covers a multitude of topics including: international marketing, legal<br />

issues, customs control, risk management <strong>and</strong> export finance.<br />

Written both for those studying for professional qualifications <strong>and</strong><br />

practitioners involved in export <strong>and</strong> international trade, the book<br />

combines textbook information <strong>and</strong> accessible guidelines for best<br />

practice. This new edition includes up-to-date material on EU <strong>and</strong> US law<br />

<strong>and</strong> on major target markets such as China.<br />

Jonathan Reuvid is an economist <strong>and</strong> was formerly engaged in<br />

investment banking, <strong>and</strong> in general management for a Fortune 500<br />

multinational <strong>and</strong> business development in China. He is consultant editor<br />

of a number of titles published by <strong>Kogan</strong> <strong>Page</strong>, including <strong>Business</strong> Insights:<br />

China, Managing <strong>Business</strong> Risk <strong>and</strong> The <strong>Business</strong> Guide to Credit <strong>Management</strong>.<br />

Jim Sherlock is a Fellow of the Institute of Export <strong>and</strong> is a full-time<br />

trainer <strong>and</strong> consultant in international trade, with extensive experience in<br />

the UK export manufacturing sector.<br />

<strong>Business</strong> Insights: China<br />

Practical Advice on Operational<br />

Strategy <strong>and</strong> Risk <strong>Management</strong><br />

2nd Edition<br />

Jonathan Reuvid<br />

“Achieves the remarkable feat of being both extremely easy to read <strong>and</strong> yet packed<br />

with practical, ‘what you should do’ information... every page is full of valuable<br />

tips <strong>and</strong> pointers, so my advice is, don't skip any page, let alone chapter... this is an<br />

outst<strong>and</strong>ing book, which we would certainly encourage anyone needing to know<br />

about the business environment in China to acquire." China-Britain <strong>Business</strong><br />

Review<br />

Increasingly open to foreign investment <strong>and</strong> with a burgeoning consumer<br />

market, China represents an enormous commercial opportunity – but<br />

how can businesses succeed? <strong>Business</strong> Insights: China gives an overview of<br />

the corporate business achievements already made in China <strong>and</strong> a<br />

comprehensive guide to the opportunities available for other businesses,<br />

wherever they are in the world.<br />

£19.99 • PB • 408 pages • 2011<br />

PB 9780749462376<br />

EBK 9780749462383<br />

£24.99 • PB • 328 pages • 2011<br />

PB 9780749459918<br />

EBK 9780749459925<br />

3


INTERNATIONAL BUSINESS<br />

£45.00 • HB • 272 pages • 2009<br />

HB 9780749450816<br />

EBK 9780749456115<br />

<strong>Business</strong> Insights: Europe<br />

A Practical Guide to Company Formation,<br />

Employment Law <strong>and</strong> Taxation across the EU<br />

Adam Jolly<br />

A detailed comparative study across all countries in the EU, looking at the key<br />

issues that need to be addressed when drawing up a business plan for operating in<br />

a new EU market. It gives a detailed breakdown of the legal, financial <strong>and</strong><br />

accounting <strong>and</strong> tax practices, <strong>and</strong> also shows the differences between exporting<br />

from the UK <strong>and</strong> running an office, branch or subsidiary within the EU.<br />

Adam Jolly is a business writer <strong>and</strong> editor specializing in the management of<br />

growth, innovation, technology <strong>and</strong> risk. He is the Consultant Editor on several<br />

<strong>Kogan</strong> <strong>Page</strong> titles, including The H<strong>and</strong>book of European Intellectual Property<br />

<strong>Management</strong> <strong>and</strong> The Growing <strong>Business</strong> H<strong>and</strong>book.<br />

£14.99 • PB • 176pp • 2010<br />

PB 9780749461973<br />

EBK 9780749462345<br />

The Mindful International Manager<br />

How to Work Effectively Across Cultures<br />

Jeremy Comfort <strong>and</strong> Peter Franklin<br />

Written primarily for readers who speak English as a foreign language, The Mindful<br />

International Manager gives the reader the knowledge they need to underst<strong>and</strong> how<br />

to deal with different managerial situations <strong>and</strong> describes the skills <strong>and</strong><br />

competencies needed to work effectively across cultures.<br />

Visit the website at: www.themindfulinternationalmanager.com<br />

Jeremy Comfort founded York Associates, UK <strong>and</strong> has trained <strong>and</strong> coached<br />

hundreds of individuals <strong>and</strong> teams who face the ever more complex challenges of<br />

working internationally.<br />

Peter Franklin is professor of intercultural business <strong>and</strong> management<br />

communication at HTWG Konstanz University of Applied Sciences in Germany.<br />

£39.99 • PB • 224pp • 2011<br />

PB 9780749463977<br />

EBK 9780749463984<br />

New<br />

4<br />

The H<strong>and</strong>book of International<br />

Trade <strong>and</strong> Finance<br />

Anders Grath<br />

An essential reference guide for anyone involved in international trade, with<br />

practical commentary of the key financial elements of cross-border business -<br />

including international payments <strong>and</strong> currency management, bonds <strong>and</strong><br />

guarantees, credit insurance <strong>and</strong> trade finance. The book also describes the<br />

negotiating process from the perspectives of both the buyer <strong>and</strong> the seller -<br />

providing valuable insight into the complete financing process.<br />

Anders Grath has over 25 years' experience in international trade <strong>and</strong> finance<br />

within major European financial institutions. He is also the author of a series of<br />

similar titles on individual markets, including the UK <strong>and</strong> the Sc<strong>and</strong>inavian<br />

countries.


BUSINESS STRATEGY<br />

The <strong>Business</strong> Plan Workbook<br />

7th Edition<br />

Colin Barrow, Paul Barrow, Robert Brown<br />

“Practical, professional advice presented in a highly accessible format.” Internet<br />

Works<br />

Without a business plan no bank, venture capital house, or corporate parent<br />

will consider finance for start up, expansion or venture funding. The <strong>Business</strong><br />

Plan Workbook is the essential guide to all aspects of business planning for<br />

students, entrepreneurs <strong>and</strong> senior executives alike. Based on methodology<br />

developed at Cranfield School of <strong>Management</strong> <strong>and</strong> using successful real-life<br />

business plans, it brings together the process <strong>and</strong> procedures required to<br />

produce that persuasive plan.<br />

Case examples have been fully updated <strong>and</strong> include a cross section of<br />

businesses at various stages in their development, making the book<br />

invaluable reading for anyone in business.<br />

Colin Barrow was formerly Head of the Enterprise Group at Cranfield<br />

School of <strong>Management</strong>, <strong>and</strong> is a visiting professor at business schools<br />

worldwide. He is the author of The 30 Day MBA series of books (see page 14).<br />

Paul Barrow is an author, a Visiting Fellow at Cranfield, <strong>and</strong> also a<br />

consultant advising SMEs on growth strategies.<br />

Robert Brown directed the Graduate Enterprise Programme at Cranfield<br />

School of <strong>Management</strong>, where he also led 3 MBA courses on<br />

entrepreneurship.<br />

The Strategic<br />

Planning Workbook<br />

3rd Edition<br />

Neville Lake<br />

An invaluable, ready-to-use guide to creating <strong>and</strong> implementing a<br />

strategic plan, this book provides the concepts needed to do the thinking,<br />

the tools to gather the necessary information, the techniques to make<br />

your decisions <strong>and</strong> the frameworks to translate conclusions into action<br />

plans.<br />

In a clear <strong>and</strong> accessible style Neville Lake draws on a mixture of his own<br />

diagnostic tools, analytical techniques <strong>and</strong> decision-making processes,<br />

guiding readers through the key stages involved in strategic planning.<br />

With a strong focus on matching the right kind of strategy to your<br />

business <strong>and</strong> the all-important implementation of your plan, this fully<br />

updated new edition includes supporting videos to help you think like a<br />

strategist, underst<strong>and</strong> your customers, analyse your competitors,<br />

underst<strong>and</strong> the pressures <strong>and</strong> define your company's mission, vision <strong>and</strong><br />

values.<br />

Neville Lake has had a long <strong>and</strong> successful business career, during<br />

which he has worked for some of the world's top consulting firms. A<br />

registered psychologist, Neville has been a business <strong>and</strong> strategic<br />

consultant for over 25 years, has visited over 100 world best-practice<br />

organizations <strong>and</strong> has consulted to over 150 businesses.<br />

£24.99 • PB • 352pp • April <strong>2012</strong><br />

PB 9780749464615<br />

EBK 9780749464622<br />

New Edition<br />

£24.99 • PB • 240pp • May <strong>2012</strong><br />

PB 9780749465001<br />

EBK 9780749465018<br />

New Edition<br />

5


BUSINESS STRATEGY<br />

New<br />

£34.99 • PB • 248pp • April <strong>2012</strong><br />

PB 9780749465544<br />

EBK 9780749465551<br />

New<br />

£14.99 • HB • 192pp • 2008<br />

HB 9780749452339<br />

Implementing<br />

Strategic Change<br />

Managing Processes <strong>and</strong> Interfaces to Develop<br />

a Highly Productive Organization<br />

Tom Bevington <strong>and</strong> Daniel Samson<br />

Despite its importance, most change management projects fail or only<br />

partly deliver on their promise, the missing link often being the conflict<br />

between boardroom strategic initiatives <strong>and</strong> the working process design<br />

of the company. Implementing Strategic Change shows that most of this<br />

conflict occurs during interfacing activity - the seemly small activities<br />

such as chasing, following up <strong>and</strong> seeking permission to proceed that<br />

help drive a process forward, <strong>and</strong> helps develop the framework for<br />

underst<strong>and</strong>ing <strong>and</strong> improving these activities in any organization.<br />

Tom Bevington is a partner in Bevington Group <strong>and</strong> its sister company<br />

Bevington Process <strong>Management</strong> Tools. He was previously CEO of an<br />

international computer services organization with operations in 49<br />

countries.<br />

Professor Danny Samson is one of Australia's best-known executive<br />

educators. He is Professor of <strong>Management</strong> <strong>and</strong> Director of the<br />

Foundation for Sustainable Economic Development at the University of<br />

Melbourne.<br />

Strategic Planning<br />

How to Deliver Maximum Value through<br />

Effective <strong>Business</strong> Strategy<br />

Robert Wittmann <strong>and</strong> Matthias Reuter<br />

This essential guidebook gives practical information on how to develop<br />

<strong>and</strong> implement successful, revenue-generating strategies within a<br />

business. It includes key questions, proactive workshops, useful tips <strong>and</strong><br />

further reading, <strong>and</strong> provides ideas <strong>and</strong> guidance for producing strategic<br />

business plans for companies.<br />

Sample Contents<br />

The Entire Model; Value Based <strong>Management</strong>; Environment <strong>and</strong><br />

Positioning; Offer <strong>and</strong> Marketing; Knowledge <strong>and</strong> Competencies; Value<br />

Chain Organization; Measures <strong>and</strong> Control; Leadership <strong>and</strong> Mobilizing;<br />

Finance <strong>and</strong> Evaluation; Opportunities <strong>and</strong> Risks<br />

Robert Wittmann is Professor of Innovation <strong>Management</strong> at Ingolstadt<br />

University of Applied Sciences <strong>and</strong> partner in ADDventure Consulting<br />

GmbH, working with clients such as Audi, Metro, Siemens <strong>and</strong> Thyssen-<br />

Krupp.<br />

Matthias Reuter is Head of Strategy, Marketing <strong>and</strong> Sales in Siemens<br />

AG's Training <strong>and</strong> Education Division.<br />

6


BUSINESS STRATEGY<br />

Leading Strategy Execution<br />

How to Engage Employees <strong>and</strong> Implement Your Strategies<br />

Suresh Mistry, Christine Antunes, Christophe Korda <strong>and</strong> Philippe<br />

Korda<br />

Shows how strategies can be implemented correctly throughout the company, with<br />

all staff on board. Including ‘how to’ checklists <strong>and</strong> real-life examples, the authors<br />

describe ways to successfully enthuse employees, so that they willingly implement<br />

essential company strategies.<br />

Philippe Korda is founder of training <strong>and</strong> consultancy firm Korda & Partners,<br />

based in Paris <strong>and</strong> London. He is also an award-winning author <strong>and</strong> a leading<br />

speaker on business management.<br />

Christine Antunes <strong>and</strong> Christophe Korda both work as experienced trainers<br />

<strong>and</strong> consultants at the firm.<br />

Suresh Mistry is Head of the UK branch of the firm, <strong>and</strong> has years of<br />

consulting/training experience working for clients such as Barclays, Tesco <strong>and</strong> BT.<br />

Strategic Thinking<br />

A Step-by-step Approach to Strategy <strong>and</strong> Leadership<br />

3rd Edition<br />

Simon Wootton <strong>and</strong> Terry Horne<br />

Takes the reader step-by-step through sound strategic thinking by setting out the<br />

questions to ask. In the process of answering these questions <strong>and</strong> thinking through<br />

the important issues that they raise, readers will learn how to formulate strategies<br />

<strong>and</strong> how to write clear <strong>and</strong> concise strategic plans. This fully updated third edition<br />

includes new online material to support each step, prompt sheets, action plans <strong>and</strong><br />

useful summaries.<br />

Simon Wootton is an Associate Director of Commissioning at NHS Manchester.<br />

Terry Horne develops Masters programmes on strategic marketing <strong>and</strong> leadership<br />

at Lancashire <strong>Business</strong> School<br />

£24.99 • HB<br />

216pp • 2010<br />

HB 9780749460563<br />

EBK 9780749460648<br />

£16.99 • PB<br />

160 pages • 2010<br />

PB 9780749460778<br />

EBK 9780749461102<br />

Strategic Procurement<br />

Organizing Suppliers <strong>and</strong> Supply Chains<br />

for Competitive Advantage<br />

Caroline Booth<br />

Written for the non-procurement expert, Strategic Procurement explores the 'why'<br />

<strong>and</strong> 'what' of good procurement rather than the 'how.' It explains why you should<br />

focus your efforts on this previously neglected area of business: where P&L impact<br />

is relatively painless <strong>and</strong> immediate, where benefit to cost ratios of 10 to 1 are<br />

realistic ambitions <strong>and</strong> in-year payback is possible.<br />

Caroline Booth specializes in procurement transformation – helping<br />

organizations to recognize <strong>and</strong> exploit the real value of third party expenditure <strong>and</strong><br />

suppliers’ expertise. She has enjoyed an international career with Shell <strong>and</strong>, more<br />

recently, as Procurement Director for Lloyds TSB.<br />

£19.99 • PB<br />

192 pages • 2010<br />

PB 9780749460228<br />

EBK 9780749460235<br />

7


BUSINESS STRATEGY<br />

Fundamentals of<br />

Risk <strong>Management</strong><br />

Underst<strong>and</strong>ing Evaluating <strong>and</strong><br />

Implementing Effective Risk<br />

<strong>Management</strong><br />

2nd Edition<br />

Paul Hopkin<br />

New Edition<br />

£35<br />

PB<br />

416 pages<br />

May <strong>2012</strong><br />

PB 9780749465391<br />

EBK 9780749465407<br />

Now more than ever, organizations must plan, response<br />

<strong>and</strong> recognize all forms of risks that they face. Fundamentals<br />

of Risk <strong>Management</strong>, now in its second edition, provides a<br />

comprehensive introduction to the subject of commercial<br />

<strong>and</strong> business risk for anyone studying for a career in risk as<br />

well as a broad range of risk professionals. It examines the<br />

key components of risk management <strong>and</strong> its application<br />

with examples to demonstrate its benefit to organizations<br />

in the public <strong>and</strong> private sector.<br />

Key updates to the second edition:<br />

• the influence of ISO 31000 international st<strong>and</strong>ard<br />

• the emergence of Governance Risk <strong>and</strong> Compliance<br />

(GRC)<br />

• the wide use of the bow-tie method to illustrate risk<br />

management<br />

• a br<strong>and</strong> new chapter on the skills <strong>and</strong> competencies<br />

required by an effective risk manager.<br />

Contents<br />

Impact of risk on organizations; Development of risk<br />

management; Principles <strong>and</strong> aims of risk management;<br />

Risk management st<strong>and</strong>ards; Risk management<br />

responsibilities; Risk-aware culture; Risk practitioner<br />

competencies; Risk assessment considerations; Risk<br />

classification systems; Defining the upside of risk; <strong>Business</strong><br />

continuity planning; Risk control techniques; Stakeholder<br />

expectations; Supply chain management; Reporting on risk<br />

management; Importance of corporate reputation; Future<br />

of risk management<br />

Paul Hopkin is Technical Director at the Association of<br />

Insurance <strong>and</strong> Risk Managers (AIRMIC). He was previously<br />

Director of Risk <strong>Management</strong> for The Rank Group Plc <strong>and</strong><br />

prior to that Head of Risk <strong>Management</strong> at the BBC. He is a<br />

Fellow of the Institute of Risk <strong>Management</strong> <strong>and</strong> project<br />

leader for the development of ISO 31004, the<br />

implementation guide to the international risk<br />

management st<strong>and</strong>ard, ISO 31000.<br />

8


BUSINESS STRATEGY<br />

Sustainagility<br />

How Smart Innovation <strong>and</strong> Agile Companies<br />

will Help Protect our Future<br />

Patrick Dixon <strong>and</strong> Johan Gorecki<br />

“Patrick Dixon is the Global Change Guru.” Wall Street Journal<br />

Includes text boxes containing statistics about the destruction of our<br />

planet, examples of how innovation has created new green profitable<br />

businesses, <strong>and</strong> numerous case studies of high-profile companies.<br />

Sample Contents<br />

Take hold of the future; Alternative power generation; Cleaner coal, oil<br />

<strong>and</strong> gas; Smart power <strong>and</strong> the nuclear boom; Better cars, trucks, trains,<br />

planes <strong>and</strong> ships; Future cities: Lower carbon to carbon-free; Green<br />

product development <strong>and</strong> IT; Solving the water crisis; Protecting <strong>and</strong><br />

managing forests; Feeding the whole world; Funding green tech; <strong>Business</strong><br />

agility <strong>and</strong> innovation<br />

Patrick Dixon is one of the world’s leading authorities on future trends<br />

<strong>and</strong> one of the 20 most influential business thinkers alive today. He is<br />

also the author of 12 other books.<br />

Johan Gorecki is founder of the Globe Forum, an international market<br />

place working for a more sustainable <strong>and</strong> profitable future. Johan was<br />

one of the original team that developed Skype.<br />

£19.95 • HB • 224 pages • 2010<br />

HB 9780749460839<br />

EBK 9780749460846<br />

Bids, Tenders <strong>and</strong> Proposals<br />

Winning <strong>Business</strong> Through Best Practice<br />

Harold Lewis<br />

“Takes you through the entire process of tendering, providing relevant examples of<br />

situations <strong>and</strong> the appropriate responses, essential documents <strong>and</strong> detailed<br />

supporting information.” Edge Magazine<br />

This unique book is a practical guide to winning contracts <strong>and</strong> funding<br />

through competitive bids, tenders <strong>and</strong> proposals. Written in a crisp,<br />

accessible style using examples <strong>and</strong> checklists, it explains how to create<br />

bids that are outst<strong>and</strong>ing in both technical quality <strong>and</strong> value for money.<br />

This fully updated fourth edition extends the scope <strong>and</strong> content of the<br />

book to make it an even more useful <strong>and</strong> practical guide to successful<br />

tendering.<br />

Bids, Tenders <strong>and</strong> Proposals now includes advice on winning competitive<br />

tenders from international funding institutions <strong>and</strong> aid agencies as well<br />

as the latest information on the EU procurement framework, method<br />

statements, prequalification documents <strong>and</strong> e-tendering. A practical<br />

guide to winning contracts <strong>and</strong> funding through competitive bids, tenders<br />

<strong>and</strong> proposals, this excellent title gives the reader the benefit of<br />

powerful, best-practice techniques.<br />

Harold Lewis is a leading authority on the development <strong>and</strong> writing of<br />

competitive tenders.<br />

New<br />

£39.99 • PB • 256 pages • May <strong>2012</strong><br />

PB 9780749465605<br />

EBK 9780749465612<br />

9


LEADERSHIP<br />

£34.99 • PB • 368 pages • March <strong>2012</strong><br />

PB 9780749465520<br />

EBK 9780749465537<br />

New Edition<br />

New<br />

£24.99 • PB • 272 pages • August <strong>2012</strong><br />

PB 9780749466190<br />

EBK 9780749466206<br />

Armstrong’s H<strong>and</strong>book of<br />

<strong>Management</strong> <strong>and</strong> Leadership<br />

Developing Effective People Skills for Better<br />

Leadership <strong>and</strong> <strong>Management</strong> – 3rd Edition<br />

Michael Armstrong<br />

Packed with essential information, checklists, diagrams <strong>and</strong> summaries,<br />

this established text is aligned with the Managing for Results module in<br />

CIPD’s Leadership <strong>and</strong> <strong>Management</strong> St<strong>and</strong>ards. The book is also suitable<br />

for students on introductory management modules on business <strong>and</strong> HR<br />

programmes.<br />

Online resources include instructor material <strong>and</strong> an extensive set of Q &<br />

As to help students test their learning.<br />

Sample Contents<br />

Leading people; Managing people; Developing people; Employee<br />

engagement/Motivation; Commitment; Change management; Flexible<br />

working; Managing interpersonal relationships at work; Influencing<br />

people; Problem solving <strong>and</strong> decision making; Information h<strong>and</strong>ling skills;<br />

<strong>Business</strong> <strong>and</strong> financial skills; Postgraduate study skills<br />

Michael Armstrong is a former Chief Examiner of the Chartered<br />

Institute of Personnel <strong>and</strong> Development (CIPD), joint managing partner of<br />

e-reward <strong>and</strong> an independent management consultant.<br />

Leading Through Leaders<br />

Driving Strategy, Execution <strong>and</strong> Change<br />

Jeremy Tozer<br />

This book provides a coherent, complete set of proven <strong>and</strong> effective tools,<br />

concepts, processes <strong>and</strong> principles which may be adapted <strong>and</strong> applied to<br />

develop any organization's leadership capability to ensure the effective<br />

development <strong>and</strong> execution of strategy/change plans.<br />

A leadership model is introduced which examines what leaders do, how<br />

they need to do it, <strong>and</strong> how they think when they process information to<br />

create the conditions in which their teams may be successful. The<br />

concepts <strong>and</strong> tools are based upon 'first principles' <strong>and</strong> a deep<br />

underst<strong>and</strong>ing of human nature <strong>and</strong> human capability, <strong>and</strong> are intended<br />

for intelligent application by a leader exercising discretion.<br />

Jeremy Tozer has provided leadership consulting, strategy <strong>and</strong><br />

execution, organizational change <strong>and</strong> business improvement solutions to<br />

clients in the private, public <strong>and</strong> third sectors across the UK, the EU, Asia,<br />

Australasia <strong>and</strong> the USA.<br />

10


LEADERSHIP<br />

The Language of Leaders<br />

How Top CEOs Communicate to Inspire,<br />

Influence <strong>and</strong> Achieve Results<br />

Kevin Murray<br />

Based on original interviews with an extraordinary list of 60 top leaders<br />

from a wide range business sectors, The Language of Leaders provides a<br />

unique insight into how they have responded to the dem<strong>and</strong>s of a<br />

transparent world, reports on what they have learned, <strong>and</strong> creates a<br />

lexicon for successful communication. Their message is resoundingly<br />

clear - communication is a now a crucial top three skill of leadership.<br />

Filled with actionable lessons <strong>and</strong> insights from leading CEOs of highprofile<br />

global organisations, The Language of Leaders is a book that anybody<br />

in a leadership position, or who aspires to lead, should read <strong>and</strong> keep on<br />

their desks.<br />

Interviewees include chairmen <strong>and</strong> CEOs of globally recognised<br />

organizations such as Airbus, Alcatel-Lucent, Aviva, Deloitte, Emirates<br />

Group, GlaxoSmithKline, Lloyds, McLaren Automotive, Oxfam, The Red<br />

Cross <strong>and</strong> Unilever.<br />

Kevin Murray specializes in strategic communications, reputation<br />

management <strong>and</strong> leadership communications coaching. He is currently<br />

Chairman of the Bell Pottinger Group, the Public Relations Division of<br />

Chime Communications.<br />

The New CFOs<br />

How Financial Teams <strong>and</strong> their Leaders Can<br />

Revolutionize Modern <strong>Business</strong><br />

Liz Mellon, David C. Nagel, Robert Lippert <strong>and</strong> Nigel Slack<br />

The New CFOs is the first book to provide a framework for the success of<br />

corporate finance teams in the coming years, in particular the changing<br />

role of the CFO <strong>and</strong> the new dem<strong>and</strong>s made of this position after the<br />

global financial crisis. The winning CFOs in the next decade will be the<br />

ones who get the basics right, who prioritise their efforts, <strong>and</strong> who invest<br />

in the leadership development that creates the institutional capacity to<br />

achieve <strong>and</strong> sustain leading industry performance.<br />

Liz Mellon is the executive director of Duke Corporate Education, <strong>and</strong><br />

was one of the two founders of Duke's London office in 2000.<br />

David C. Nagel has over 30 years' experience in the global energy<br />

industry, having worked for Amoco <strong>and</strong> now for BP America Inc, where<br />

he is Executive Vice President.<br />

Robert Lippert is a financial economist <strong>and</strong> is a member of the Duke<br />

Corporate Education Global Learning Resource Network.<br />

Nigel Slack is the Professor of Operations <strong>Management</strong> <strong>and</strong> Strategy at<br />

Warwick <strong>Business</strong> School <strong>and</strong> head of its Operations <strong>Management</strong> Group.<br />

New<br />

£19.99 • HB • 240 pages • 2011<br />

PB 9780749463960<br />

EBK 9780749464394<br />

New<br />

£34.99 • PB • 192 pages • April <strong>2012</strong><br />

PB 9780749465179<br />

EBK 9780749465186<br />

11


LEADERSHIP<br />

£39.99 • HB • 512 pages • 2011<br />

HB 9780749463069<br />

EBK 9780749463090<br />

The John Adair<br />

Lexicon of Leadership<br />

The Definitive Guide to Leadership<br />

Skills <strong>and</strong> Knowledge<br />

John Adair<br />

From the world-renowned leadership expert comes this unique volume of<br />

all his classic works, including How to Grow Leaders, The Inspirational Leader,<br />

Leadership <strong>and</strong> Motivation, Not Bosses but Leaders, Strategic Leadership <strong>and</strong> the<br />

international bestseller The Leadership of Muhammad. Crossing boundaries<br />

of culture, history, strategy <strong>and</strong> motivation, John Adair will transform your<br />

underst<strong>and</strong>ing of how leadership works <strong>and</strong> enable you to learn the skills<br />

that will transform you into a leader.<br />

John Adair is the world’s leading authority on leadership <strong>and</strong> leadership<br />

development. Over a million managers worldwide have taken part in the<br />

Action- Centred Leadership programmes he pioneered. He is the author<br />

of over 50 books, many of them published by <strong>Kogan</strong> <strong>Page</strong>.<br />

£14.99 • PB • 192 pages • 2011<br />

PB 9780749463038<br />

EBK 9780749463045<br />

Leadershift<br />

Reinventing Leadership for the<br />

Age of Mass Collaboration<br />

Emmanuel Gobillot<br />

“In today's wikinomics world, yesterday's leadership traits can be a liability.<br />

Leadershift shows leaders how to prepare their collaborative minds.” Don<br />

Tapscott, author of global bestseller Wikinomics<br />

Mass collaboration is a form of collective action that occurs when large<br />

numbers of people work independently on a single project, exemplified<br />

by websites such as YouTube, Facebook <strong>and</strong> Twitter. How can we adapt<br />

<strong>and</strong> change traditional models of leadership in response to the influence<br />

of mass collaboration? Those in leadership roles need to underst<strong>and</strong> their<br />

place in this new hierarchy <strong>and</strong> how to respond.<br />

Leadershift shows how to adapt traditional leadership roles, <strong>and</strong><br />

describes the tools necessary to embrace <strong>and</strong> succeed in this new age. It<br />

presents a new business model that will enable you to engage<br />

successfully with these new communities, recognize <strong>and</strong> develop talent,<br />

<strong>and</strong> win customer loyalty.<br />

Emmanuel Gobillot is a senior practitioner in the area of leadership <strong>and</strong><br />

organization effectiveness, <strong>and</strong> an engaging speaker who frequently<br />

appears on television as a commentator on communication, innovation<br />

<strong>and</strong> leadership issues.<br />

12


LEADERSHIP<br />

Making Sense of Leadership<br />

Exploring the Five Key Roles<br />

Used by Effective Leaders<br />

Esther Cameron <strong>and</strong> Mike Green<br />

Practical, accessible <strong>and</strong> solution-focused, this book identifies the five key<br />

roles used by effective leaders: the edgy catalyser, the visionary<br />

motivator, the measured connector, the tenacious implementer, <strong>and</strong> the<br />

thoughtful architect. Readers are encouraged to play with these roles,<br />

recognizing <strong>and</strong> taking on those elements that most appropriately suit<br />

their situation.<br />

The book is supported by exercises for both individuals <strong>and</strong> groups, so<br />

that the text can also be used as a learning <strong>and</strong> development resource<br />

<strong>and</strong> for team facilitation <strong>and</strong> one-to-one coaching.<br />

Esther Cameron is a consultant who specializes in change management.<br />

Mike Green works as a consultant <strong>and</strong> tutor at Henley <strong>Management</strong><br />

College. Both are established authors in the area of change <strong>and</strong><br />

leadership.<br />

£19.99 • PB • 224 pages • 2008<br />

PB 9780749450397<br />

EBK 9780749455583<br />

Making Sense of<br />

Change <strong>Management</strong><br />

A Complete Guide to the Models, Tools <strong>and</strong><br />

Techniques of Organizational Change<br />

3rd Edition<br />

Esther Cameron <strong>and</strong> Mike Green<br />

“This is a book that lives up to its title … it really does provide a toolkit to make<br />

sense of change.” Richard McBain, Director of Studies Distance Learning<br />

MBA, Henley <strong>Management</strong> College<br />

Making Sense of Change <strong>Management</strong> is the classic textbook in the field of<br />

change management, containing a rich blend of theory <strong>and</strong> practice. It is<br />

aimed at students who wants to underst<strong>and</strong> why change happens, how it<br />

happens <strong>and</strong> what needs to be done to make change a welcome rather<br />

than a dreaded concept. It offers considered insights into the many<br />

frameworks, models <strong>and</strong> ways of approaching change <strong>and</strong> helps the<br />

reader to apply the right approach to each unique situation.<br />

This completely revised <strong>and</strong> fully updated new edition includes additional<br />

case studies <strong>and</strong> two br<strong>and</strong> new chapters on change agents <strong>and</strong> on<br />

leading change in uncertain times.<br />

Esther Cameron <strong>and</strong> Mike Green – see above.<br />

£29.99 • PB • 488 pages • May <strong>2012</strong><br />

PB 9780749464356<br />

EBK 9780749464363<br />

New Edition<br />

13


MANAGEMENT SKILLS AND BUSINESS FINANCE<br />

The 30 Day MBA series:<br />

Fast Track Guides to <strong>Business</strong> Success<br />

Ideal for<br />

revision!<br />

All £16.99<br />

The 30 Day MBA<br />

2nd Edition<br />

312 pages • 2011<br />

PB 9780749463311<br />

EBK 9780749463328<br />

The 30 Day MBA in<br />

International <strong>Business</strong><br />

312 pages • 2011<br />

PB 9780749462130<br />

EBK 9780749462147<br />

The 30 Day MBA in<br />

<strong>Business</strong> Finance<br />

248 pages • 2011<br />

PB 9780749462154<br />

EBK 9780749462161<br />

The 30 Day MBA in<br />

Marketing<br />

256 pages • 2011<br />

PB 9780749462178<br />

EBK 9780749462185<br />

Packed with links to free resources from the top business schools as well an online list of sources to keep you<br />

informed on all the key business issues, texts in The 30 Day MBA series provide complete ‘courses’ spanning the<br />

major disciplines in each subject area to equip students with the knowledge <strong>and</strong> confidence to pass. Ideal for<br />

revision <strong>and</strong> self-study, the series places MBA success within reach of all students.<br />

About Colin Barrow<br />

Colin Barrow has spent 15 years applying the principles <strong>and</strong> knowledge acquired through his own MBA to<br />

successfully running companies. He has lectured, researched <strong>and</strong> collaborated with colleagues in business schools in<br />

the UK, America, Australia, the Far East <strong>and</strong> throughout Europe <strong>and</strong> is currently a visiting fellow at Cranfield<br />

University <strong>and</strong> teaches there regularly. He is also the author of The <strong>Business</strong> Plan Workbook (see page 5).<br />

14


MANAGEMENT SKILLS AND BUSINESS FINANCE<br />

The Talent Wave<br />

Why Succession Planning Fails<br />

<strong>and</strong> What To Do About It<br />

David Clutterbuck<br />

Succession planning was once the key to identifying potential leaders to<br />

fill important positions. However, in the rapidly evolving <strong>and</strong> changing<br />

business world traditional succession planning is not longer a viable<br />

strategy with research showing that 70% of succession plans fail within<br />

two years, simply from lack of management support.<br />

In a climate of growing skills shortages <strong>and</strong> lack of confidence in<br />

leadership potential, David Clutterbuck offers a new a process of dialogue<br />

between an organisation <strong>and</strong> its employees. The Talent Wave presents a<br />

dynamic, flexible approach to succession planning. By attacking many of<br />

the foundations on which it grew, Clutterbuck encourages solutions<br />

which align employee ambitions <strong>and</strong> business priorities to ensure your<br />

organization has the right leadership in place for ongoing success.<br />

David Clutterbuck is a co-founder of the ECMC, a senior partner of<br />

Clutterbuck Associates <strong>and</strong> lifetime ambassador for the European<br />

Mentoring <strong>and</strong> Coaching Council. He was named 14th in the top 25 HR<br />

thinkers in HR Magazine <strong>and</strong> is the author or co-author of 50 books on<br />

the subject.<br />

New<br />

£29.99 • PB • 240 pages • August <strong>2012</strong><br />

PB 9780749456979<br />

EBK 9780749460785<br />

No Fear Finance<br />

An Introduction to Finance <strong>and</strong> Investment<br />

for the Non-Finance Professional<br />

Guy Fraser-Sampson<br />

“An ideal introduction to the subject of finance for students.” The Weekend Book<br />

Review on UK-Analyst<br />

An accessible guide to the essentials of the finance <strong>and</strong> investment<br />

sectors for students who may be approaching the subject for the first<br />

time, or who are coming to it from a non-finance background. Covering<br />

the fundamentals of finance - including an overview of business finance,<br />

the basics of accountancy, financial risk <strong>and</strong> investment vehicles - the<br />

book removes much of the fear experienced by many students when<br />

confronted with complex financial issues, <strong>and</strong> enables them to gain a<br />

clear underst<strong>and</strong>ing of the basic principles of finance, to which more<br />

complicated financial models can then be applied.<br />

Guy Fraser-Sampson designs <strong>and</strong> teaches a number of investment<br />

modules at Cass <strong>Business</strong> School in the City of London. Previously, he ran<br />

the international operations of a leading American fund manager, <strong>and</strong><br />

served as an investment controller with the Abu Dhabi Investment<br />

Authority. Guy is the author of a number of best-selling finance titles.<br />

New<br />

£24.99 • PB • 264 pages • 2011<br />

PB 9780749463878<br />

EBK 9780749463885<br />

15


MANAGEMENT SKILLS AND BUSINESS FINANCE<br />

New<br />

£24.99 • PB • 256 pages • May <strong>2012</strong><br />

PB 9780749464677<br />

EBK 9780749464684<br />

Financial <strong>Management</strong> for<br />

Non-Financial Managers<br />

Clive Marsh<br />

Part of the Strategic Success series<br />

“If you want just one book to introduce you to the magical world of Finance; a<br />

book that will stimulate your thinking <strong>and</strong> guide your learning then choose this<br />

one!” Phil Ryan, Managing Director, The <strong>Management</strong> Centre, Bangor<br />

University<br />

An accessible, practical <strong>and</strong> easy to underst<strong>and</strong> guide that will allow<br />

anyone to gain confidence in underst<strong>and</strong>ing financial matters. A source<br />

of invaluable expert advice on all the essential aspects of financial<br />

management, it covers: business structures, accounting <strong>and</strong> financial<br />

statements, analysis <strong>and</strong> ratios, planning, budgeting, product <strong>and</strong> service<br />

costing, setting selling prices, investment appraisal, finance <strong>and</strong> working<br />

capital, taxation <strong>and</strong> international transactions. Online spreadsheets <strong>and</strong><br />

worksheets are included to accompany key skills <strong>and</strong> practices explained<br />

in the book.<br />

Clive Marsh is a Chartered Banker, Fellow of the Chartered Institute of<br />

Bankers in Scotl<strong>and</strong>, Associate Chartered Accountant (NZ) <strong>and</strong> Fellow of<br />

the Chartered <strong>Management</strong> Institute. He now works as a coach <strong>and</strong><br />

author with financial management skills as his main speciality.<br />

£10.99 • PB • 184 pages • January <strong>2012</strong><br />

PB 9780749464028<br />

EBK 9780749466411<br />

New Edition<br />

How the Stock<br />

Market Works<br />

A Beginner's Guide to Investment<br />

4th Edition<br />

Michael Becket<br />

Fully updated for this fourth edition, How the Stock Market Works provides a<br />

clear, insightful <strong>and</strong> practical explanation of the way the UK's investment<br />

<strong>and</strong> financial markets operate, <strong>and</strong> their interaction with other financial<br />

markets around the world. From the practical consequences of being a<br />

shareholder to a basic coverage of the taxation regime, the book provides<br />

a wealth of information on individual product types as well as the key<br />

players themselves.<br />

Michael Becket is a much-respected financial journalist who has been<br />

The Daily Telegraph's small business editor for the past 10 years. He is the<br />

author of a number of successful books, including The Daily Telegraph's<br />

An A to Z of Finance, published by <strong>Kogan</strong> <strong>Page</strong>.<br />

16


MANAGEMENT SKILLS AND BUSINESS FINANCE<br />

Accounting for<br />

Non-Accountants<br />

A Manual for Managers <strong>and</strong> Students<br />

8th edition<br />

David Horner<br />

This updated edition of the best-selling h<strong>and</strong>book Accounting for Non-<br />

Accountants provides the perfect introduction to the basics of accounting<br />

<strong>and</strong> business finance. Designed for non-finance students who need an<br />

insight into business finance <strong>and</strong> accounting, it guides them through the<br />

maze of financial terms, theories <strong>and</strong> techniques in a meaningful <strong>and</strong><br />

easy-to-follow style.<br />

Revised <strong>and</strong> updated for <strong>2012</strong>, it includes information on the latest<br />

accounting st<strong>and</strong>ards <strong>and</strong> taxation issues <strong>and</strong> is structured to provide indepth<br />

underst<strong>and</strong>ing in three key areas: annual accounts; management<br />

accounting <strong>and</strong> financial management. Already widely used as an<br />

introductory text for business <strong>and</strong> management students on a variety of<br />

courses, Accounting for Non-Accountants remains essential reading for<br />

anyone looking to underst<strong>and</strong> accounting principles <strong>and</strong> practice.<br />

David Horner is Head of Critical Thinking at Colchester Sixth Form<br />

College <strong>and</strong> co-author of <strong>Business</strong> Accounting Basics.<br />

£19.99 • PB • 336 pages • January <strong>2012</strong><br />

PB 9780749464943<br />

EBK 9780749464950<br />

New Edition<br />

How to<br />

Underst<strong>and</strong> the<br />

Financial <strong>Page</strong>s<br />

A Guide to Money <strong>and</strong> the Jargon<br />

2nd Edition<br />

Alex<strong>and</strong>er Davidson<br />

“Bursting with clearly written need-to-know help on investment terms <strong>and</strong><br />

financial jargon.” What Mortgage<br />

In a h<strong>and</strong>y A–Z format, essential terms <strong>and</strong> concepts are explained in<br />

non-technical English, <strong>and</strong> are extensively cross-referenced. The book is<br />

international in scope <strong>and</strong> includes references to the use of technical<br />

analysis in internet trading <strong>and</strong> the growth of financial services regulation<br />

<strong>and</strong> compliance.<br />

Journalistic in style, it will help non-finance students to read the financial<br />

pages <strong>and</strong> gain a full underst<strong>and</strong>ing of the concepts involved.<br />

Alex<strong>and</strong>er Davidson is a leading financial journalist who has written<br />

widely for the national press. Formerly a successful City share-dealer, he<br />

has since worked in other areas of investment banking. He is the author<br />

of several books, including How the City Really Works <strong>and</strong> How the Global<br />

Markets Really Work, both published by <strong>Kogan</strong> <strong>Page</strong>.<br />

£14.99 • PB • 384 pages • 2008<br />

PB 9780749451448<br />

EBK 9780749454937<br />

17


PROJECT MANAGEMENT<br />

New<br />

£29.99 • PB • 272 pages • October <strong>2012</strong><br />

PB 9780749466084<br />

EBK 9780749466091<br />

New<br />

£24.99 • PB • 256 pages • July <strong>2012</strong><br />

PB 9780749464332<br />

EBK 9780749464349<br />

20:20 Project <strong>Management</strong><br />

How to Deliver On Time, On Budget<br />

<strong>and</strong> On Spec<br />

Tony Marks<br />

20:20 Project <strong>Management</strong> is the definitive guide to successful project<br />

management in practice. It gives readers what they need to know: how to<br />

pull off successful project delivery in the real world - on time, within<br />

budget <strong>and</strong> at the right quality. With a focus on practicality, clarity <strong>and</strong><br />

applicability, it uses a wide range of international case studies to<br />

demonstrate how best practice is applied in the world's leading<br />

organisations.<br />

With sections on specific tools in risk management, project leadership<br />

<strong>and</strong> project teams it can be used as a st<strong>and</strong>ard text for the syllabi of any<br />

of the three global professional bodies in project management - the APM<br />

Group; the International Project <strong>Management</strong> Association <strong>and</strong> the Project<br />

<strong>Management</strong> Institute.<br />

Tony Marks is Managing Director of 20:20 <strong>Business</strong> Insight, the UK's<br />

second largest specialist Project <strong>Management</strong> Training <strong>and</strong> Consultancy<br />

company, with offices worldwide as well as in the UK. He is a lecturer <strong>and</strong><br />

examiner for The University of Aberdeen on their MSc in Project<br />

<strong>Management</strong> course <strong>and</strong> is accredited by all three major project<br />

management professional bodies.<br />

Strategic Project<br />

<strong>Management</strong><br />

Part of the Strategic Success series<br />

Paul Roberts<br />

Strategic Project <strong>Management</strong> uses real life case examples to characterize<br />

<strong>and</strong> describe the organizational factors <strong>and</strong> conditions necessary for<br />

projects to thrive <strong>and</strong> to deliver the organization's strategic objectives.<br />

Accessible, practical <strong>and</strong> free of jargon, it offers the solutions needed to<br />

successfully prioritize <strong>and</strong> manage a portfolio of projects, communicate<br />

aims, align priorities to organizational objectives, evaluate progress,<br />

manage supplier relationships <strong>and</strong> anticipate <strong>and</strong> mitigate the risks at<br />

every stage.<br />

Supported by a comprehensive package of online resources for project<br />

portfolio planning, management <strong>and</strong> analysis this book will help readers<br />

to build on their skills, knowledge <strong>and</strong> confidence to rise to the challenge<br />

of governing <strong>and</strong> delivering successful projects.<br />

Paul Roberts has been managing projects for over twenty years <strong>and</strong> is a<br />

founding director of Fifthday Longview Limited, one of the world's<br />

leading project management consultancies, providing expertise,<br />

education <strong>and</strong> resources. He is the author of Effective Project <strong>Management</strong>,<br />

also published by <strong>Kogan</strong> <strong>Page</strong>.<br />

18


PROJECT MANAGEMENT<br />

The H<strong>and</strong>book of<br />

Project <strong>Management</strong><br />

A Practical Guide to Effective Policies,<br />

Techniques <strong>and</strong> Processes.<br />

Revised 2nd Edition<br />

Trevor L Young<br />

This book includes a free CD-ROM containing a collection of tools,<br />

templates <strong>and</strong> procedures. Written by an experienced practitioner, it will<br />

be particularly useful if you are: looking to develop project management<br />

skills; starting a new project; wishing to acquire new skills; or training<br />

others in project management skills.<br />

Sample Contents<br />

Defining the project; Planning your project; Launching your project;<br />

Executing the project work; Closing your project; Using a computer;<br />

Common Project Problems.<br />

Trevor L Young was a senior consultant for the Industrial Society where<br />

he designed <strong>and</strong> conducted public training courses in project<br />

management techniques <strong>and</strong> project leadership. He is now an<br />

independent consultant specializing in the introduction of programme<br />

management.<br />

Goal Directed Project<br />

<strong>Management</strong><br />

Effective Techniques <strong>and</strong> Strategies<br />

4th Edition<br />

Erling S Andersen, Kristoffer Grude <strong>and</strong> Tor Haug<br />

Goal Directed Project <strong>Management</strong> (GDPM) is a unique methodology that has<br />

been developed <strong>and</strong> refined by the authors over a period of more than 20<br />

years <strong>and</strong> has been widely adopted as a st<strong>and</strong>ard approach. The authors<br />

emphasize the need for a People, System <strong>and</strong> Organization perspective<br />

that goes beyond the technical aspects dealt with by most project<br />

management literature, enhancing <strong>and</strong> prolonging the life of a project by<br />

allowing the people <strong>and</strong> organization involved to develop simultaneously.<br />

Their book gives detailed <strong>and</strong> practical guidance on how to plan, organize<br />

<strong>and</strong> control these projects effectively.<br />

Erling S Andersen is professor of project management <strong>and</strong> information<br />

systems at the Norwegian School of <strong>Management</strong> BI, Oslo.<br />

Kristoffer Grude is a former managing director <strong>and</strong> partner of Coopers<br />

& Lybr<strong>and</strong> Consulting, Norway. He now has his own business consultancy,<br />

Euroconsult.<br />

Tor Haug is an independent consultant, specializing in IT strategies, reengineering<br />

<strong>and</strong> project management.<br />

£29.95 • PB • 304 pages • 2007<br />

PB 9780749449841<br />

£25 • PB • 272 pages • 2009<br />

PB 9780749453343<br />

EBK 9780749457556<br />

19


PROJECT MANAGEMENT<br />

£29.99 • PB<br />

400 pages • January <strong>2012</strong><br />

PB 9780749463519<br />

EBK 9780749462215<br />

New Edition<br />

£24.95 • PB<br />

208 pages • 2010<br />

PB 9780749461232<br />

EBK 9780749461478<br />

Key Account <strong>Management</strong><br />

Tools <strong>and</strong> Techniques for Achieving Profitable<br />

Key Supplier Status<br />

5th Edition<br />

Peter Cheverton<br />

Key Account <strong>Management</strong> is a highly practical book with a unique yet simple planning<br />

methodology for identifying, obtaining, retaining <strong>and</strong> developing key customers.<br />

Very few books take the long-term, team-selling strategic view of KAM that this<br />

book takes, <strong>and</strong> it is the only book that focuses on implementation rather than<br />

theory. Based on real <strong>and</strong> current experience of companies facing the challenge, it<br />

provides tools for use in the real world that will help you to plan your own strategy<br />

as you proceed.<br />

Peter Cheverton is Director of Insight Marketing & People, the leading<br />

international training <strong>and</strong> consultancy firm in KAM implementation.<br />

Underst<strong>and</strong>ing the Professional Buyer<br />

Peter Cheverton <strong>and</strong> Jan Paul van der Velde<br />

Sellers are now faced with more professional, more knowledgeable <strong>and</strong> more<br />

powerful buyers than ever before, <strong>and</strong> the sales techniques used in previous years<br />

are no longer working. This practical book shows how to underst<strong>and</strong> this new<br />

breed of buyer, in order to interact with them on a more level playing field.<br />

Peter Cheverton is founding Director of INSIGHT Marketing <strong>and</strong> People, a global<br />

training <strong>and</strong> consultancy firm specializing in the development of customer focused<br />

business strategies.<br />

Jan Paul van der Velde is a purchasing professional, <strong>and</strong> is currently VP<br />

Purchasing with the Flint Group<br />

£24.99 • PB<br />

288 pages • 2011<br />

PB 9780749462949<br />

New Edition<br />

20<br />

The New Strategic Selling<br />

The Unique Sales System Proven Successful<br />

by the World’s Best Companies<br />

3rd Edition<br />

Robert B Miller, Stephen E Heiman <strong>and</strong> Tad Tuleja<br />

A genuine business classic, this new edition confronts the rapidly evolving world of<br />

business-to-business sales with real-world examples, strategies for confronting the<br />

competition <strong>and</strong> a special section featuring the most commonly asked questions<br />

from the Miller Heiman workshop.<br />

Robert B Miller brings almost 40 years' experience in sales, consulting <strong>and</strong><br />

executive management to help clients succeed in the sales arena.<br />

Stephen E Heiman has worked in sales development for over 30 years. Latterly he<br />

was Miller Heiman's President, CEO <strong>and</strong> chairman.<br />

Tad Tuleja is Miller Heiman's staff writer.


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