Download - Kogan Page

New Titles and 

Essential Backlist 

July - December 2011

Jul-Dec 2011

Contents 

01 Business and Management page 5 

02 Careers and Testing page 29 

03 HR, Training and Coaching page 39 

04 Marketing, PR, Retail and Sales page 51 

05 Personal and Educational Reference page 55 

06 Transport and Logistics page 59 

07 Key Backlist Titles page 66 

Distribution, Sales, Rights page 82 

Index page 86

 

01 

Business and 

Management 

5 | www.koganpage.com

Business & Management 

03-Sep-2011 

£12.99 

isbn 9780749463649 

ebk isbn 9780749463656 

208 pages 

PB, 198 x 129 


Talk Normal 

20ptgap 

Tim Phillips 

Tim Phillips is a freelance 

journalist and has written for 

the Wall Street Journal Europe, 

the International Herald Tribune, 

The Times and the Sunday Times, 

The Observer, the Daily Telegraph, 

and the Independent among 

others. A frequent guest on 

BBC television and radio and 

Sky News, he is also a regular 

conference speaker, the author 

of Fit to Bust and a co-author of 

the best selling Scoring Points, 

both published by Kogan Page. 

Tim Phillips has been a journalist for 20 years, and 

during that time he has been slowly driven crazy by bad 

spokespeople: the jargon, the evasiveness, the inability to 

make a point or to answer a direct question. Now that every 

company has a small army dedicated to communications, 

the problem seems to be getting worse. That’s why we 

should stop thinking about spin and management, and start 

concentrating on talking like human beings. Is this possible? 

Talk Normal is an attempt to find out. Based on the author’s 

blog, www.talknormal.co.uk it’s full of excruciating examples 

of corporate jargon, and it will help you to steer a path to 

better communication, whilst coping with the worst excesses 

of management speak at work. 

6 | KoganPage 2010


03-Nov-2011 

£16.99 

isbn 9780749463793 

ebk isbn 9780749463809 

256 pages 

PB, 234 x 156 


Pirate Nation 

20ptgap 

Darren Todd 

The 21st century is awash with pirates, but not the cutlasswielding, 

pieces of eight kind. Today’s pirates are more 

interested in hijacking movies, music and video games than 

doubloons, in subverting traditional business models and 

copyright, not galleons. Pirate Nation is the remarkable 

story of modern-day digital piracy, and how it affects 

business, society, creativity and culture, now and in the 

future. It traces the origins, methods and motivations of 

modern-day digital pirates, focusing not just on copyright 

law or file sharing music, but also game, movie, literary and 

software piracy. It explores the ‘pirate mind’ and the rise 

of the ‘free for all’ culture. It also investigates international 

government and industry attempts to clamp down on piracy, 

and considers how businesses can work with piracy without 

criminalizing customers. 

Darren Todd is a writer 

and commentator on digital 

piracy and copyright law 

based in Virginia, USA. A 

keen observer of every aspect 

of this burgeoning area, he 

writes a blog on digital piracy 

and intellectual property 

issues at www.piracyhappens. 

net. A frequent contributor to 

newspapers, he also speaks 

regularly on every aspect of 

digital piracy. 



03-Nov-2011 

£19.99 

isbn 9780749463960 

ebk isbn 9780749464394 

320 pages 

HB, 234 x 156 


The Language 

of Leaders 

20ptgap 

Kevin Murray 

Kevin Murray is chief 

executive of Bell Pottinger 

Communications. Kevin began 

his career as a journalist in 

his native South Africa on 

the Johannesburg Star. He 

then moved to London as a 

foreign correspondent for 

Argus Publishing, owner of 

the Johannesburg Star, before 

returning to South Africa to 

edit the business magazine 

Leadership Essay. He has also 

held communications director 

jobs with organisations as 

diverse as the pharmaceuticals 

giant Bayer and the UK 

Atomic Energy Authority, as 

well as being director of 

communications at British 

Airways. 

This is a unique insight into how leadership has been 

transformed in the digital age, when modern CEO's now have 

to lead in glass houses, facing constant scrutiny, criticism 

and challenge. How have they responded to these demands? 

And what is the lexicon they now need to succeed? Leading 

CEO's of high-profile global organisations (including McLaren, 

Red Cross, M&S, Emirates, Glaxo Smith Kline) talk about how 

they have risen to the challenge of inspiring, influencing and 

achieving great results, and reveal what they believe about 

communicating in the age of transparency. They talk about 

how they listen, how they respond, how they have learned 

to be more focused on relationships, inside and outside their 

organisations, and how they use communication to build 

trust - the essential pre-requisite of leadership. 



03-Nov-2011 

£12.99 

isbn 9780749464226 

ebk isbn 9780749464233 

160 pages 

HB, 216 x 138 


The Dharma of 

Capitalism 

20ptgap 

Nitesh Gor 

The Dharma of Capitalism, by Dow Jones Dharma Stock 

Index co-creator and corporate consultant Nitesh Gor, lays 

out a business decision-making process built on the premise 

that doing the right thing is more than a noble idea or a 

compliance issue—it’s both practical and profitable. The 

Dharma of Capitalism merges the best characteristics of 

the ethical cultures of East and West. In much the same 

way that the West exported entrepreneurial energy to the 

developing world, the cultures of the East have begun to 

shape the choices we make, large and small, in our lives and 

our business endeavors. The book shows how to gut-check 

personal motivations and to take ownership of outcomes, 

seen or unseen, of choices and actions. This is an inspiring 

book that decision-makers at all levels ought to keep close 

by for those moments when the question arises: "What's the 

right thing to do?" 

Nitesh Gor has served in 

executive, leadership, and 

consulting roles in asset 

management, investment 

banking, and the natural 

resource exploration industry. 

As co-founder and CEO of 

Dharma Investments, he 

oversaw development of the 

Dharma Indexes, introduced 

under license by Dow Jones. 

He holds an MBA from London 

Business School and a BA from 

the University of London. Gor 

is chair of the I-Foundation, a 

charity establishing the first 

state-funded schools in the UK 

based upon dharma principles. 

He lives in London with his 

family. 



03-Aug-2011 

£16.99 

isbn 9780749463311 

ebk isbn 9780749463328 

304 pages 

PB, 234 x 156 


The 30 Day 

MBA 

2nd edition 

Colin Barrow 

Colin Barrow has spent 15 

years applying the principles 

and knowledge acquired 

through his own MBA 

to successfully running 

companies. He has lectured, 

researched and collaborated 

with colleagues in business 

schools in the UK, America, 

Canada, Australia, the Far East 

and throughout Europe and 

is currently a visiting fellow 

at Cranfield University and 

teaches there regularly. He is 

also the author of The Business 

Plan Workbook, Financial 

Management for the Small 

Business and Starting a Business 

from Home, published by Kogan 

Page. 

Drawing on the twelve core disciplines of business, including 

business law, economics, marketing and finance, this 

second edition of the hugely successful The 30 Day MBA 

shows you to use key business concepts and tools to assess 

business decisions and implement strategy. You will be 

able to create your own Management Information Resource 

Centre, giving you access to business information on markets 

and competitors, research data and case studies, as well 

as hundreds of free business tools to help you carry out 

analyses. Importantly it will equip you with the knowledge 

and confidence to take part in strategic decisions alongside 

MBA graduates. Now including a thorough explanation of 

the ‘break-even’ analysis – the tool for making cost, volume, 

pricing and profit decisions – and case studies detailing 

economically resilient brands with particular focus on 

developing countries, The 30 Day MBA places MBA skills 

within reach of all professionals and students. 



03-Aug-2011 

£16.99 

isbn 9780749462154 

ebk isbn 9780749462161 

288 pages 

PB, 234 x 156 


The 30 Day MBA in Business Finance provides a complete 

'course' in business finance, covering 13 key topics which fall 

under three main headings – the Fundamentals of Business 

Finance, Corporate Capital Structures and Financial Strategies 

and Special Topics. Learn what they teach you at the world’s 

top accountancy firms and Business Schools and why it 

matters to you. With guidance on understanding financial 

reports, assessing the credit worthiness of business partners, 

determining profitable strategies, raising finance and 

ensuring proper records, this book contains everything you 

need to eliminate gaps in your financial knowledge, think like 

a financial strategist, move out of your disciplinary straight 

jacket and become a top manager. 

The 30 Day 

MBA in 

Business 

Finance 

20ptgap 

Colin Barrow 























03-Aug-2011 

£16.99 

isbn 9780749462130 

ebk isbn 9780749462147 

320 pages 

PB, 234 x 156 


The 30 Day 

MBA in 

International 

Business 

20ptgap 

Colin Barrow 





















As business becomes increasingly reliant on succeeding 

in export markets, the need for specialist knowledge 

in international trade is at its highest. With thorough 

explanations to describe the current international business 

environment as well as international case studies which 

include IKEA, J.D. Wetherspoon, Dell, Amazon and Indian 

car brand Tata Nano, The 30 Day MBA in International 

Business will boost your knowledge and help you play 

a more rounded role in shaping the direction of your 

organization. It covers all the essential elements of 

international trade and business, including international 

marketing strategy, managing international organizations 

and selecting global strategic partners as well as finance, 

accounting and human resource management. Packed 

with links to free resources from the top business schools 

as well an online list of sources to keep you informed on all 

the key business issues, The 30 Day MBA in International 

Business places international business skills within reach of 

all professionals from all professions. 



03-Aug-2011 

£16.99 

isbn 9780749462178 

ebk isbn 9780749462185 

288 pages 

PB, 234 x 156 


The 30 Day 

MBA in 

Marketing 

20ptgap 

Colin Barrow 

The 30 Day MBA in Marketing provides a complete 

marketing 'course' spanning twelve disciplinary areas, and 

including such hot topics as Buyer behaviour, Marketing 

strategy, Promotion and advertising, Pricing, Managing the 

marketing organization and Marketing and the law. Each 

chapter includes at least one practical real life case example 

to illustrate how marketing concepts apply to business 

decision making. Learn what they teach you on professional 

marketing courses and at the world’s top Business Schools 

and why it matters to you; eliminate gaps in your marketing 

knowledge and take part in business decision making on an 

equal footing with MBA graduates your company marketing 

director. This book includes detailed information on how 

to find and analyse market data on any business or market 

anywhere and online appendices that provide an invaluable 

guide to finding further information and free resources on 

each topic covered. 



















from Home published by Kogan 




03-Oct-2011 

£12.99 

isbn 9780749463298 

ebk isbn 9780749463304 

360 pages 

PB, 216 x 138 


How to Be an 

Even Better 

Manager 

8th edition 

Michael Armstrong 

Michael Armstrong is an 

independent management 

consultant, internationally 

respected writer and former 

Chief Examiner of the CIPD. He 

has written several best-selling 

Kogan Page titles, including 

Armstrong’s Handbook of 

Human Resource Management, 


Management and Leadership 

and How to Manage People, all 

published by Kogan Page. 

This eighth edition of the bestselling How to be an Even 

Better Manager covers 50 essential topics across the three 

key areas in which any manager needs to be competent: 

managing people; managing activities and processes; and 

managing and developing yourself. Thoroughly revised and 

updated, with nine new chapters providing timely advice 

on topics such as benchmarking, cost cutting, improving 

organizational capability and recovering from setbacks, this 

is an invaluable handbook for current and aspiring managers. 

How to be an Even Better Manager provides sound 

guidelines that will help you to develop a broad base of 

managerial skills and knowledge. Even the most experienced 

manager needs to keep abreast of new developments and 

brush up on essential competencies, so this new edition will 

continue to be an invaluable aid. 



03-Jul-2011 

£9.99 

isbn 9780749463427 

ebk isbn 9780749463434 

160 pages 

PB, 216 x 138 


How to Manage 

Meetings 

2nd edition 

Alan Barker 

Meetings are important business and social activities. 

However, research suggests that meetings engulf as much 

as 60 per cent of the time we spend at work. Despite 

their necessity and the costs involved, many meetings 

are organized by individuals who have other full-time 

responsibilities and lack the formal training and experience 

to ensure their successful planning and execution. How 

to Manage Meetings provides much-needed guidance on 

how to get meetings right. Readers should be able to reap 

the rewards from appropriate preparation, maximizing 

participation, understanding group dynamics, effective 

chairing, and how to follow up effectively after a meeting has 

taken place. This fully revised second edition includes new 

content on electronic and virtual meetings, a new chapter on 

improving a group's thinking and additional guidance on how 

best to prepare for a meeting from the perspective of three 

key roles: Chair, Administrator and Participant. 

Alan Barker is an experienced 

trainer and coach specializing 

in communication skills, 

cognitive skills and creativity. 

He is Managing Director 

of training and coaching 

consultancy Kairos Training 

and the author of Improve Your 

Communication Skills, another 

bestselling title in the Creating 

Success series, published by 

Kogan Page. 



03-Nov-2011 

£12.99 

isbn 9780749463816 

ebk isbn 9780749463823 

240 pages 

PB, 216 x 138 


Understanding 

NLP 

2nd edition 

Frances Kay, 

Neilson Kite 

Frances Kay is a consultant to 

specialist firms assisting them 

in establishing and developing 

corporate networks and 

relationships for their business 

development. She is the editor 

of The Good Non-Retirement 

Guide 2011 and co-author of 

Tough Tactics for Tough Times, 


Neilson Kite has been widely 

published in the media on 

business topics and recently 

undertook ground-breaking 

work for the United Nations’ 

International Trade Centre and 

the European Union. He is a 

regular speaker at national and 

international conferences on 

management, marketing and 

communications topics. 

Have you ever wondered how some people constantly 

achieve success in the workplace and in everyday life? Do 

you wish you knew more about how they think and behave? 

Understanding NLP will take you a step closer to sharing 

their success by showing you how to achieve personal and 

organizational goals. By applying the principles of NLP to the 

working environment and describing familiar situations in 

jargon-free language, it provides insights into interpersonal 

differences, selling and negotiation, influencing skills and 

the use of language. Further simplifying the key concepts of 

NLP and with greater emphasis on the differences between 

rapport and relationship and how both can be better 

developed and managed, Understanding NLP provides even 

more clarity and guidance in a simple and common sense 

way, helping you to make radical changes in the way you 

approach people, life and work. 



03-Nov-2011 

£12.99 

isbn 9780749458805 

ebk isbn 9780749459376 

256 pages 

PB, 216 x 138 


Emotional intelligence, more than IQ and technical knowhow, 

gives a valuable competitive edge to organizations and 

is crucial to the success of individuals. When companies are 

recruiting it gives them a view of candidates self perception 

and helps them to identify areas for staff development. 

There is now wide recognition that positive behaviours are 

just as important as technical expertise. Self-awareness, 

motivation, persistence, ability to handle emotion, getting 

on with people, leadership ability now matter much more 

than academic intelligence in getting both a job and success 

within a career. Understanding Emotional Intelligence will 

show you how to use emotional intelligence in the workplace. 

It covers topics such as: self awareness, self-motivation, 

relationship management with colleagues, assessing and 

developing your emotional intelligence, habits of emotionally 

intelligent people, how to develop an emotionally aware 

organisation and using EQ as a management strategy. 

Understanding 

Emotional 

Intelligence 

20ptgap 

Frances Kay, 

Neilson Kite 

Frances Kay is a consultant to 

specialist firms assisting them 

in establishing and developing 

corporate networks and 

relationships for their business 

development. She is the editor 

of The Good Non-Retirement 

Guide 2011 and co-author of 

Tough Tactics for Tough Times, 


Neilson Kite has been widely 

published in the media on 

business topics and recently 

undertook ground-breaking 

work for the United Nations’ 

International Trade Centre and 

the European Union. He is a 

regular speaker at national and 

international conferences on 

management, marketing and 

communications topics. 



03-Nov-2011 

£12.99 

isbn 9780749459666 

ebk isbn 9780749459673 

224 pages 

PB, 216 x 138 


Understanding 

CBT 

20ptgap 

Stephen Palmer, 

Kasia Syzmanska 

Professor Stephen Palmer 

is Honorary Professor of 

Psychology at City University 

and Director of the Coaching 

Psychology Unit (the first 

university based coaching 

psychology unit to be set up 

in the UK). He is also Founder 

Director of the Centre for Stress 

Management and has written 

and edited over 20 books 

on stress management and 

counselling. 

Kasia Syzmanska is a 

Chartered Psychologist and 

Coach. 

Cognitive Behavioural Therapy is not just useful in 

therapeutic and mental health settings, but is now 

widely recognised as a valuable tool in the workplace. 

Understanding CBT introduces the basics of cognitive 

behavioural therapy and provides insights into how you 

can change the way people think, define problems and set 

goals, stand up to anxiety, face fear, overcome obsessions, 

defuse anger and develop new beliefs and attitudes. It offers 

practical workplace change techniques that can help you to 

transform tricky situations by changing the way you think 

and behave. Packed with real life examples and helpful tips, 

this readable, jargon-free guide is for anyone who wants to 

know more about CBT and what it can do for them. 



03-Sep-2011 

£24.99 

isbn 9780749463878 

ebk isbn 9780749463885 

288 pages 

PB, 240 x 170 


An Introduction 

to Finance and 

Investment 

20ptgap 

Guy Fraser-Sampson 

An Introduction to Finance and Investment is an 

accessible guide to the essentials of the finance and 

investment sectors for individuals who may be approaching 

the subject for the first time, or who are coming to it from 

a non-finance background. Covering the fundamentals of 

finance - including an overview of business finance, the 

basics of accountancy, financial risk and investment vehicles 

- the book removes much of the fear experienced by many 

people when confronted with complex financial issues, and 

enables them to gain a clear understanding of the basic 

principles of finance, to which more complicated financial 

models can then be applied. 

Guy Fraser-Sampson designs 

and teaches a number of 

investment modules at Cass 

Business School in the City 

of London. Previously, he ran 

the international operations 

of a leading American fund 

manager, and served as an 

investment controller with 

the Abu Dhabi Investment 

Authority. He has also 

conducted training and 

consultancy assignments 

for a number of clients 

around the world, including 

sovereign wealth funds, banks, 

investment managers and 

pension funds. 

Guy is the author of a number 

of best-selling finance titles, 

including Private Equity as an 

Asset Class and Multi-Asset Class 

Investment Strategy. 



03-Dec-2011 

£39.99 

isbn 9780749463977 

ebk isbn ebook 

240 pages 

PB, 234 x 156 


Handbook of 

International 

Trade and 

Finanace 

2nd edition 

Anders Grath 

Anders Grath has over 

25 years' experience in 

international trade and finance 

within major European financial 

institutions. For many years 

he has organized educational 

seminars for a number of banks 

and trade councils. he is also 

the author of a series of similar 

titles on individual markets, 

including the UK and the 

Scandinavian countries. 

Designed for use by anyone involved in international sales, 

finance, shipping and administration, The Handbook 

of International Trade and Finance provides a full 

explanation of the key areas of international trade - including 

risk management, international payments and currency 

management. It is an essential reference source that will 

help to reduce risks and improve cashflow, identify the 

most competitive finance alternatives, structure the best 

payment terms, and minimize finance and transaction 

costs. Coverage includes: trade risks and risk assessment; 

methods of payment; currency risk; export credit insurance; 

trade finance; and terms of payment. Designed for all 

businesses, regardless of size and business sector, the book 

also describes the negotiating process from the perspectives 

of both the buyer and the seller - providing valuable insight 

into the complete financing process. 



03-Nov-2011 

£10.99 

isbn 9780749464028 

ebk isbn 9780749459109 

208 pages 

PB, 216 x 138 


How the Stock 

Market Works 

4th edition 

Now more than ever, people are being affected by the 

fluctuations in the global economy and by financial 

uncertainty - with major impacts on their savings, portfolios 

and pensions. Fully updated for this fourth edition, How the 

Stock Market Works tells investors what is being traded 

and how, who does what with whom, and how to evaluate 

a particular share or bond in light of rival claims from critics 

and admirers. From the practical consequences of being a 

shareholder to a basic coverage of the taxation regime, the 

book provides a wealth of information on individual product 

types as well as the key players themselves. 

Michael Becket 

Michael Becket is a muchrespected 

financial journalist 

who has been The Daily 

Telegraph’s small business 

editor for the past 10 years. He 

is the author of a number of 

successful books, including The 

Daily Telegraph’s An A to Z of 

Finance, published by Kogan 




03-Jul-2011 

£50 

isbn 9780749463151 


352 pages 

HB, 240 x 170 


The Handbook 

of Personal 

Wealth 

Management 

7th edition 

Jonathan Reuvid 

Jonathan Reuvid was formerly 

an economist, an investment 

banker and an international 

corporate development 

consultant. He has edited and 

co-authored many titles for 

Kogan Page, including Business 

Insights: China, The Corporate 

Guide to Expatriate Employment, 

Managing Business Risk and 

Working Abroad. 

The Handbook of Personal Wealth Management, now 

fully updated for its seventh edition, offers authoritative, 

jargon-free advice on how to structure personal and 

business-related finances. It covers a range of aspects of 

personal wealth management, including: bonds; equities 

and hedge funds; venture capital trusts; portfolio planning; 

engaged philanthropy; pensions and investment in real 

estate; taxation issues and tax-efficient investment. The 

text also contains valuable analysis of the many less 

conventional investment assets on the market, all offering 

diversity of choice for the serious investor. These include 

property investment in the UK and overseas, forestry, art 

and antiques, racehorse ownership, fine wines and business 

angel investing. The Handbook of Personal Wealth 

Management will help ensure financial peace of mind 

for anyone with the capital to be an active and discerning 

investor. Endorsed by The Institute of Directors. 



03-Dec-2011 

£29.99 

isbn 9780749463120 


288 pages 

HB, 240 x 170 


The Business 

Guide to Credit 

Management 

2nd edition 

In the best economic circumstances, effective credit 

management can be a challenge for many businesses; in 

tough times, it can become a critical operational factor that 

can threaten to make or break an otherwise healthy business. 

The Business Guide to Credit Management offers insights 

into cash management, payment flows, debt collection and 

asset-based finance. Whether providing an explanation of 

government support through various guarantee schemes, 

or assessing the growing role of credit ratings and debt 

collection, this new edition - once again supported by the 

Institute of Credit Management - is the essential handbook 

for anyone looking to control costs, manage cash flow and 

protect capital. 


Jonathan Reuvid was formerly 

an economist, an investment 

banker and an international 

corporate development 

consultant. he has edited 

and co-authored many titles, 

including Managing Business 

Risk, The Handbook of Personal 

Wealth Management, Start Up 

& Run Your Own Business and 

Working Abroad, all published 

by Kogan Page. 



03-Nov-2011 

£50 

isbn 9780749462826 


352 pages 

HB, 240 x 170 


Managing 

Business Risk 

8th edition 


Jonathan Reuvid is an 

economist and was formerly 

engaged in investment banking, 

general management of a 

Fortune 500 multinational 

and business development in 

China. He is the consultant 

editor for a number of Kogan 

Page titles, including Business 

Insights: China, Personal Wealth 

Management, Working Abroad 

and The Corporate Guide to 

Expatriate Employment. 

Risk management is the identification, assessment and 

prioritization of risks, and effective risk management 

is a vital consideration when looking to safeguard your 

company's commercial future and deal with the latest 

regulatory requirements. Managing Business Risk will 

enable your company to maintain the clearest possible 

controls on risks that may threaten your business while 

at the same time delivering transparent reporting to your 

stakeholders. The book examines the key areas of risk 

you need to consider in today's competitive and complex 

business market. Drawing on expert advice from leading risk 

consultants, lawyers and regulatory authorities, it shows you 

how to protect your business against a rising tide of business 

risks. If you don't build risk controls into the structure of your 

company, from the boardroom down, then your business 

could be vulnerable to a number of threats - both internal 

and external. Identify and neutralise them now, and give your 

company a competitive advantage. 



03-Dec-2011 

£34.99 

isbn 9780749464240 

ebk isbn 9780749464257 

288 pages 

HB, 234 x 156 


Professionalism 

in Purchasing 

20ptgap 

Denis Kenny 

Organizations rely on suppliers and partners to provide 

and deliver non-core activities to a premium standard and 

at optimum cost. As such outsourcing and the ability to 

manage complex third party relationships has never been 

more important. Those responsible for organizational spend 

have to manage these multiple relationships successfully, 

keeping pace with their increased responsibilities and 

demonstrating this to the board. Professionalism in 

Purchasing provides practical advice for any individual 

working within procurement. It defines the characteristics of 

professionalism and explains how promoting professionalism 

within purchasing can lead to greater savings for the 

organizations as a whole. The author also provides practical, 

tailored advice that any procurement specialist can follow in 

order to increase their success at work. It includes guidance 

on: managing customers, procurement processes and 

compliance and leadership within the function. The book is 

supported by numerous international case studies as well as 

interviews with procurement professionals, responsible for 

the successful management of spend in global companies. 

Denis Kenny is currently 

Director of the Procurement 

and Supply Chain Practice at 

PwC. Previous appointments 

include Partner and Associate 

at Management Engineers and 

Vice President at Capgemini. 



03-Nov-2011 

£29.99 

isbn 9780749464158 


448 pages 

HB, 240 x 170 


The Handbook 

of European 

Intellectual 

Property 

Management 

3rd edition 

Adam Jolly 

Adam Jolly is a business writer 

and editor, specializing in 

the management of growth, 

innovation, technology and 

risk. He has produced titles 

for many of Britain's leading 

business organizations, and 

his work appears regularly 

in the national press. He is 

the consultant editor of The 

Growing Business Handbook and 

The Innovation Handbook, both 


When managed well, intellectual property (IP) puts 

enterprises in a position to lock in an advantage and 

command a premium. But in Europe, the process of 

commercializing IP remains fraugt with difficulties, with 

significant differences existing in the application and 

interpretation of these rights in each national jurisdiction. 

Drawing on a wide range of expertise - including editorial 

support and input from the European Patent Office - 

The Handbook of European Intellectual Property 

Management is a practical and easy-to-follow guide 

that reveals exactly how IP can contribute to improved 

competitive performance and to greater value on the balance 

sheet, whilst also offering a template for 'best practice' in IP 

management. 



03-Jul-2011 

£29.95 

isbn 9780749461447 


384 pages 

HB, 240 x 170 


In building a brand and capturing its full potential, 

commercial rights matter just as much creative expression. 

Without the right intellectual property (IP) in place, even the 

most original and distinctive brand will soon vaporize and 

turn back into a commodity. Depending on the scope of your 

ambition, there are three routes for securing your position. 

Do you just want to open in one market? Do you want to give 

yourself a chance of rolling out across Europe as a whole? Do 

you want to keep the option open of selling in new economic 

powers such as China and India? Few will have the budget to 

opt for blanket coverage. It is more likely that you will focus 

on the rights that distinguish you from your competitors and 

on the benefits which customers most value. By choosing the 

right IP for the job, you can maximize your returns and keep 

down your costs. 

The Handbook 

of European 

Brand Rights 

Management 

20ptgap 

Adam Jolly 

Adam Jolly is a business 

writer and editor specializing 

in the management of growth, 

innovation, technology and 

risk. He is the Consultant 

Editor on several Kogan Page 

titles, including The Innovation 

Handbook, The Handbook of 

European Intellectual Property 

Management and The Growing 

Business Handbook. 





02 

Careers and 

Testing 


Careers & Testing 

03-Sep-2011 

£9.99 

isbn 9780749463526 

ebk isbn 9780749463588 

320 pages 

PB, 216 x 138 


Great Answers 

to Tough 

Interview 

Questions 

8th edition 

Martin John Yate 

Martin John Yate is an 

internationally best selling 

author. He has held major 

posts as a director of training 

and personnel for several 

international companies and is 

widely respected as the expert 

on all career matters. He is 

also the author of The Ultimate 

CV Book and The Ultimate 

Job Search Letters Book, both 


This new edition of the best-selling job-hunting book of all 

time should be an essential companion for jobseekers at any 

stage of their career. Dealing with the whole process - from 

creating an outstanding CV and answering the most dreaded 

interview questions to negotiating a salary - it gives you 

the advice you need to get a competitive edge in today's 

increasingly crowded job market. Great Answers to Tough 

Interview Questions is full of examples of difficult questions 

that interviewers like to throw at you, showing you how to 

answer them in a way that will advance your application 

and help you to secure your dream job. It also offers advice 

on exploiting the hidden job market, using headhunters, 

networking, succeeding in telephone interviews, dressing 

for success, body language, securing a job offer, following up 

rejections and dealing with multiple offers. 



03-Sep-2011 

£12.99 

isbn 9780749462802 

ebk isbn 9780749462819 

240 pages 

PB, 216 x 138 


Great Answers 

to Tough CV 

Problems 

20ptgap 

Jenny Rogers 

How do I find out what the employer really wants? How do 

I get noticed when applying online? How can I keep it to 2-3 

pages? What is 'CV Language' and how can I learn it? How 

do I get around the obstacle of something embarrassing in 

my CV (eg dismissal or unemployment)? What about social 

networks? What if I seem over- or under-qualified for the 

job? Great Answers to Tough CV Problems will help you 

solve these and many more of the burning questions that 

face today's jobseeker. Perhaps you want a career change, 

have been job-hopping for some time or are returning 

to work after a career break? Jenny Rogers examines the 

potential pitfalls across a range of common job-hunting 

situations and shows how to put together a CV that will make 

the most of your skills and experience, make an impression 

and secure that all-important job interview. 

With over 20 years of 

experience coaching people 

through career crises and the 

CV writing and job application 

process, Jenny Rogers is one 

of the UK’s most experienced 

career and executive coaches. 

She also teaches on coaching 

training courses, runs sessions 

on career coaching, organizes 

workshops for corporate clients, 

and has appeared on BBC Radio 

4's Job Clinic as an advisor. 



03-Sep-2011 

£12.99 

isbn 9780749454135 

ebk isbn 9780749459260 

272 pages 

PB, 216 x 138 


Great Answers 

to Tough Career 

Dilemmas 

20ptgap 

Mike Bryon 

Mike Bryon is an expert in 

psychometrics and training 

solutions. He is also the author 

of The Advanced Numeracy Test 

Workbook, How to Pass Graduate 

Psychometric Tests, How to 

Pass the Civil Service Qualifying 

Tests, How to Pass Selection Tests, 

Ultimate Psychometric Tests 

and How to Pass the UKCAT all 


Whether you are entering or re-entering the current job 

market, it can be a daunting prospect filled with self-doubt, a 

lack of knowledge and confusion. Great Answers to Tough 

Career Dilemmas helps you to overcome these setbacks 

by finding out which jobs you are suited for and providing 

information on how to get there. Beginning with a startling 

insight into the current job market with emerging trends and 

new opportunities, such as working for the super-rich and 

media technology, it provides a complete aptitude test and 

analyses to give you a clear picture of which jobs you would 

excel at. It then provides 900 career solutions along with 

routes to study, links to resources and potential employers. 

Along with real life case studies of successful career changers 

from all over the world, Great Answers to Tough Career 

Dilemmas provides advice, encouragement and inspiration 

to help you make the brave decision to follow your dream 

career. 



03-Oct-2011 

£9.99 

isbn 9780749463731 

ebk isbn 9780749463748 

208 pages 

PB, 216 x 138 


The Complete 

Personality 

Assessment 

20ptgap 

Jim Barrett, Hugh Green 

How can you discover where your true potential lies? Is it 

possible to balance work and life more effectively? What 

has been holding you back? The Complete Personality 

Assessment uses psychometric and analytical techniques 

to help you answer all of these questions and more. 

Consisting of a series of personality tests, motivation tests 

and competency exercises, it takes a structured approach 

to help you understand how to control underlying emotions 

that have been standing in your way. It covers everything 

you need to realise your full potential, including a career 

development profile, action plans for change, a life balance 

test, career motivation test and a competency checklist. With 

insight and analysis into how can you focus these results 

for career and personal success, The Complete Personality 

Assessment reveals the truth about who you really are and 

what has been standing in your way. 

Jim Barrett is a chartered 

psychologist and consultant 

with many years` experience 

in advising organizations of 

all sizes on their selection 

procedures and assessment 

systems. He is the co-author 

of the international best-seller 

Test Your Own Aptitude, and 

also How to Pass Advanced 

Aptitude Tests, Career, Aptitude 

& Selection Tests and Ultimate 

Aptitude Tests, all published by 


Hugh Green has a lifetime of 

experience in individual and 

organisation development both 

as a group human resources 

director and as an external 

consultant. He is a Chartered 

Fellow of the Chartered 

Institute of Personnel and 

Development. 



03-Jul-2011 

£10.99 

isbn 9780749463380 

ebk isbn 9780749463397 

288 pages 

PB, 216 x 170 


The Verbal 

Reasoning Test 

Workbook 

20ptgap 

Mike Bryon 



solutions. He is also the 

author of How to Pass Verbal 

Reasoning Tests, The Advanced 

Numeracy Test Workbook, How 

to Pass Graduate Psychometric 

Tests, How to Pass the Civil 

Service Qualifying Tests, How to 

Pass Selection Tests, Ultimate 

Psychometric Tests and How to 

Master the UKCAT, as well as 

many other titles, all published 


As employers increase their use of psychometric tests to 

select staff - and more competition for jobs and placements 

- it has never been more important to excel in them. Almost 

every battery of psychometric tests will include a verbal 

reasoning subtest or series of questions. The Verbal 

Reasoning Test Workbook will help you to prepare for these 

tests, offering you everything you need for a comprehensive 

programme of self-study, including advice on what to expect 

on the day, English usage questions, sentence sequences and 

150 warm up questions. A companion guide to the bestselling 

How to Pass Verbal Reasoning Tests, it contains over 

700 practice questions, four full-length realistic mock tests 

and detailed explanations of answers and interpretations of 

scores. An invaluable source of practice material and advice, 

this new edition of The Verbal Reasoning Test Workbook 

will help you to improve your test techniques and increase 

your chances of success. 



03-Jul-2011 

£9.99 

isbn 9780749462307 

ebk isbn 9780749462314 

192 pages 

PB, 216 x 138 


Emotional Intelligence is the ability to be aware of one's own 

emotions and those of other people. In today's workplace 

more and more companies are using emotional intelligence 

tests to vet job applicants and assess staff as they recognise 

that positive behaviours are just as important as technical 

expertise. Test Your Emotional Intelligence will help 

you to think about various aspects of your personality and 

identify your strengths and weaknesses. Each test is followed 

by analysis and assessment that will help you to develop 

your potential, build on your strengths and improve on 

areas of weakness. It will help you to think about your social 

intelligence, self-confidence, your level of assertiveness as 

well as your ability to cope under pressure. There are no 

right or wrong answers, but practising the types of questions 

you may face will calm nerves and equip you with self 

knowledge you need to always be one step ahead. 

Test Your 

Emotional 

Intelligence 

20ptgap 

Philip Carter 

20ptgap 

Philip Carter is an IQ expert 

and has produced many 

books covering all aspects of 

testing, puzzles and reasoning. 

These include The Brain 

Fitness Workout, Advanced IQ 

Tests, IQ and Aptitude Tests, IQ 

and Personality Tests, IQ and 

Psychometric Test Workbook, IQ 

and Psychometric Tests, Test and 

Assess Your Brain Quotient. With 

the late Ken Russell he wrote 

Succeed at IQ Tests, Test Your 

IQ, Test and Assess Your IQ and 

Ultimate IQ, all published by 




03-Jul-2011 

£9.99 

isbn 9780749462321 

ebk isbn 9780749462338 

224 pages 

PB, 216 x 138 


How to 

Pass Data 

Interpretation 

Tests 

20ptgap 

Mike Bryon 



solutions. He is also the author 

of The Advanced Numeracy Test 

Workbook, How to Pass Graduate 

Psychometric Tests, How to Pass 

the Civil Service Qualifying Tests, 

How to Pass Selection Tests, How 

to Pass Technical Selection Tests 

and The Ultimate Psychometric 

Test Book, all published by 


Data interpretation tests are fast becoming the most 

common type of numeracy questions set in psychometric 

examinations. Almost every battery of psychometric 

tests will include a data interpretation subtest, or series 

of questions in this discipline and at some point in their 

career almost everyone will have to pass one. How 

to Pass Data Interpretation Tests provides over 300 

practice data interpretation questions, with answers and 

detailed explanations to help you improve your score. With 

indispensable help and advice on how to prepare for the 

tests it includes 20 mini-tests and 3 realistic full-length tests, 

enabling you to familiarise yourself with the approaches 

needed, develop your exam technique and achieve the 

results you want. 



03-Sep-2011 

£14.99 

isbn 9780749463533 

ebk isbn 9780749463571 

240 pages 

PB, 240 x 170 


For students who are well-versed in the traditional 

examinations undertaken in their finals yet are nervous 

about the unusual and difficult exam stations, How to 

Master Your Medical School Finals provides insider 

knowledge needed to gain extra marks and improve 

performance in exams. Containing information rarely 

found in textbooks, it offers guidance on the most dreaded 

of examinations, including simulated phone conversations 

with senior staff, how to behave professionally – even when 

a blood transfusion goes wrong - and how to diffuse a 

situation with angry relatives. Additional features include 

case studies of current students and graduates, as well as 

practise and guidance on communication skills. Including a 

free downloadable sample curriculum – a unique tool which 

gives important information for passing your finals – How 

to Master Your Medical School Finals is a vital read for all 

students who want to pass their exams and maximise their 

time at medical school 

How to Master 

Your Medical 

School Finals 

20ptgap 

Christopher See, 

Robert Tan 

Dr. Christopher See graduated 

from Cambridge and is 

currently a senior house officer 

in medicine at Aintree Hospital. 

He also teaches biochemistry 

at Liverpool University Medical 

School, and is the author of 

How to Get Into Medical School 

and How to Succeed in Your 

Medical School Interview, both 


Dr. Robert Tan also 

graduated from Cambridge 

and is currently a registrar 

in emergency medicine. A 

member of the Royal College 

of Physicians, he has been 

teaching final year medical 

students for six years. 





03 

HR, Training 

and Coaching 


HR, Training & Coaching 

03-Aug-2011 

£29.99 

isbn 9780749463946 

ebk isbn 9780749463953 

256 pages 

PB, 234 x 156 


Armstrong's 

Handbook 

of Strategic 

Human 

Resource 

Management 

5th edition 


Michael Armstrong is an 

independent management 

consultant, internationally 

respected writer and former 

Chief Examiner of the CIPD. He 

has written several best-selling 

Kogan Page titles, including 


Human Resource Management, 


Management and Leadership 

and How to Manage People, all 


Armstrong’s Handbook of Strategic Human Resource 

Management provides practical guidance on putting 

complex HR strategies into practice. Presenting HRM 

strategies that have been formulated and developed by 

practitioners, academics and consultants, it demonstrates 

how these can be implemented in a real-world context 

and in-line with business objectives, in order to effect 

positive and productive change. Substantially updated, 

this edition includes new material which reflects important 

developments in HR strategies linked with those issues which 

affect HRM on a day to day basis including: Human capital 

management, corporate social responsibility, organization 

development, engagement and talent management. A new 

feature, the Strategic HR Toolkit, provides guidance on 

developing HR strategy through a strategic review. 



03-Jul-2011 

£19.99 

isbn 9780749459741 

ebk isbn 9780749459758 

272 pages 

PB, 234 x 156 


The Complete 

Guide to 

Recruitment 

20ptgap 

Jane Newell Brown 

Recruiting the right people is one of the most important 

activities organisations can undertake. Getting it right can 

mean fast, healthy growth and the fulfilment of business 

goals; getting it wrong can mean heavy costs, sinking morale 

and stunted growth. The Complete Guide to Recruitment 

is a practical self-help guide to best practice in recruitment. 

With international case studies demonstrating how 

recruitment contributes to business success, it covers every 

aspect of the recruitment process including: developing an 

effective recruitment strategy; relationship building for longterm 

hiring; assessing and selecting candidates; designing 

the contract of employment; and creating a great place to 

work. Also incorporating a broad range of sample adverts, 

contracts and assessment tests which are available to 

download and edit, The Complete Guide to Recruitment is 

ideal for companies of all types and sizes who want to attract 

and retain top talent. 

Jane Newell Brown has 

worked in the recruitment 

industry for twenty years. She 

is a consultant who advises on 

recruitment strategy and is also 

a co-author of The Professional 

Recruiter's Handbook, published 




03-Oct-2011 

£24.99 

isbn 9780749461140 

ebk isbn 9780749461157 

160 pages 

PB, 240 x 170 


The Complete 

Guide to 

Mentoring 

20ptgap 

Hilarie Owen 

Hilarie Owen has been a 

successful director, author, 

business strategist, founder 

and Chief Executive of the 

Institute of Leadership. In June 

2006 she was appointed by 

the government to oversee 

leadership throughout the 

police service in England, 

Wales and N Ireland and has 

worked for a variety of global 

companies in the US, Europe 

and Middle East. She also 

lectures at the University of 

Cranfield, Manchester Business 

School, Harvard and Madrid. 

Mentoring can be a powerful tool in the development of 

talent within any organization. Experienced colleagues 

can help build the skills, competencies and confidence of 

staff, who will go on to contribute to and drive the success 

of an organization. But how do you set up a mentoring 

scheme? What skills does a mentor need? And how can 

you be sure it is having a positive impact? The Complete 

Guide to Mentoring provides a road map for implementing 

mentoring programmes in any size and type of organization. 

Providing practical guidance on every aspect of the 

design, implementation and assessment of a mentoring 

programme, it includes a wealth of practical advice and 

resources including checklists and template forms, which 

can be downloaded from the publisher's website and used as 

handouts for both the mentor and mentee. This invaluable 

resource provides a step-by-step guide for anyone who 

wants to create and run mentoring schemes with confidence 

and success. 



03-Sep-2011 

£29.99 

isbn 9780749461089 

ebk isbn 9780749461096 

240 pages 

PB, 216 x 170 


101 Learning and Development Tools is an easy-to-use 

guide to all the tried-and-tested techniques to make your 

learning and development more effective. It covers a broad 

range of techniques for managing, designing, delivering and 

evaluating learning at all levels and in all work situations, 

including away from the workplace. Covering the core 

areas of L&D including: talent management leadership 

development coaching work-based learning and e-learning. 

It also provides advice on areas such as networking and 

making the business case for learning. Anyone responsible 

for training in organizations will find it an invaluable 

resource. 

101 Learning 

and 

Development 

Tools 

20ptgap 

Kenneth Fee 

Kenneth Fee has worked in 

learning and development 

for 25 years, as a trainer, 

consultant, manager, and 

writer, among other roles. He 

has an MA degree in social 

science, an MBA, certificates in 

training and in assessment, a 

professional diploma in training 

management, and he is a 

Chartered Fellow of CIPD and a 

Fellow of CMI. 



03-Jul-2011 

£29.99 

isbn 9780749462567 

ebk isbn 9780749462550 

288 pages 

PB, 234 x 156 


Organization 

Design 

20ptgap 

Patricia Cichocki, 

Christine Irwin 

Patricia Cichocki gained her 

design and change experience 

on the frontline working for a 

major global organisation. She 

has over 20 years experience 

in the field and is a founding 

member of The Change Leaders. 

She is currently a partner with 

Design to Change Ltd. 

Christine Irwin is one of the 

UK’s leading practitioners 

in organisation design and 

implementation. She is an 

elected board member of the 

Organization Design Forum 

and a partner at Design to 

Change. She has over 25 years 

experience and is a member 

of ODiN (the Organisation 

Development Innovation 

Network). 

With the rate of change in organizations at an all-time high, 

the need for strong organization design has never been 

more pressing. Organization Design provides a complete 

road map for the implementation of organization design, 

covering all areas including downsizing, outsourcing and 

re-structuring. Full of hints and tips, as well as a practical 

toolkit to take organization designers from start to finish, 

Organization Design outlines the basic theory, provides 

a step-by-step approach to implementing organization 

design, and provides solutions to the recurring challenges 

to be met along the way. OD is about delivering results. By 

following this tried and tested approach, readers will gain 

the confidence and skills to put great organization design 

into practice to ensure business success. 



03-Jul-2011 

£24.99 

isbn 9780749463557 

ebk isbn 9780749463670 

256 pages 

PB, 234 x 156 


Appreciative Inquiry (AI) is one of the most exciting and 

increasingly recognized concepts in faciliating organizational 

change. This book studies AI in depth, illustrating the 

method of asking particular questions and envisioning 

the future, encouraging staff to consider both the positive 

and negative systems in place and to recognize the need 

to implement change. It demonstrates how AI can be 

practically applied by combining the skills, perspectives 

and approaches you will learn to create change through 

conversation. Case studies from organizations that have 

already integrated conversational methods into their change 

management practice show the value and effectiveness of 

the processes and how to promote, create and generate such 

conversations yourself. Written in jargon-free language, this 

is an excellent resource for you to discover the benefits that 

conversational techniques can have on your organization and 

its performance. 

Appreciative 

Inquiry for 

Change 

Management 

20ptgap 

Sarah Lewis, 

Jonathan Passmore, 

Stefan Cantore 

Sarah Lewis is a chartered 

occupational psychologist, 

an associate fellow of the 

British Psychological Society, 

and a founder member of 

the Association of Business 

Psychologists. 

Jonathan Passmore is a 

chartered occupational 

psychologist and a Fellow of 

the CIPD. He is also Editor 

of Excellence in Coaching and 

Psychometrics in Coaching. 

Stefan Cantore is a consultant 

in the areas of leadership and 

organizational development. 



03-Oct-2011 

£19.99 

isbn 9780749463540 

ebk isbn 9780749463663 

240 pages 

PB, 234 x 156 


Best Practice 

in Performance 

Coaching 

20ptgap 

Carol Wilson 

Carol Wilson worked for 

Richard Branson during 

the early years of Virgin 

and founded Virgin Music 

Publishers. She’s the first 

woman in the world to found 

her own chart topping record 

label (Dindisc). Carol is now 

Honorary Vice President 

and Head of Accreditation 

at the Association for 

Coaching, Managing 

Director of Performance 

Coach Training, and on the 

Executive committee of Sir 

John Whitmore’s Performance 

Consultants International. 

Best Practice in Performance Coaching is both an 

introduction for anyone thinking of becoming, or hiring a 

coach, whether private or corporate, and a reference guide 

for experienced coaches. A practical guide to the ‘what’ and 

the ‘how’ of performance coaching, it covers all topics from 

the personal and executive angle and explains the structure 

of a coaching relationship. There is extensive guidance on 

coaching techniques, models and tools as well as advice 

on how to train as a coach, how to run a coaching practice 

and how to structure coaching sessions. Complete with 

worksheets and exercises, evaluations and international case 

studies, this is a thorough guide to performance coaching. 



03-Aug-2011 

£24.99 

isbn 9780749461362 

ebk isbn 9780749461379 

240 pages 

PB, 234 x 156 


Coaching is a multi-billion pound industry. Few organizations 

have been untouched by it with most committing sizable 

budgets, resource and time to it. However, coaching is 

expensive and the outcomes of this investment must 

increasingly be justified. Organizations must make choices 

about how they will implement coaching, direct their focus 

and resources in the way which will have most impact, and 

how to approach this task. In Managing Coaching at Work 

the authors provide a complete road map for delivering 

coaching in any organization. Providing practical guidance on 

every aspect of coaching, including: when to use coaching, 

sourcing options, evaluation and sustaining coaching. It 

serves as an indispensable reference for any HR professional 

or manager looking to bring coaching into their organization 

or to maximize the potential of existing coaching. 

Managing 

Coaching at 

Work 

Jackie Keddy, 

Clive Johnson 

Jackie Keddy is a consultant, 

mediator and trainer. Her work 

as a conflict specialist draws 

on nearly 30 years service 

with London’s Metropolitan 

Police Service, in which she 

managed several specialist 

crime directorates and 

achieved the rank of Detective 

Chief Inspector. A winner 

of numerous awards and a 

popular conference speaker, 

Jackie is passionate about 

improving relationships in the 

workplace. 

Clive Johnson is a practising 

consultant and trainer. With 

Jackie, he is co-founder of 

the International Conflict 

Management Forum and The 

Janus Partnership, a conflict 

management consultancy. He 

regularly speaks and writes on 

conflict topics. 



03-Jul-2011 

£24.99 

isbn 9780749455330 

ebk isbn 9780749462970 

320 pages 

PB, 234 x 156 


Supervision in 

Coaching 

20ptgap 

Association for Coaching 

Jonathan Passmore is a 

chartered occupational 

psychologist, an accredited AC 

coach, a coaching supervisor 

and fellow of the CIPD. He is 

the author of several books 

and editor of the first edition 

of Excellence in Coaching 

as well as Psychometrics in 

Coaching, Diversity in Coaching 

and Leadership Coaching, all 


As professional coaching grows so does the need for a more 

formulated approach to regulation, ethics and individual 

development. In order for coaches to develop their skills 

and knowledge they need to make continual professional 

development and supervision a core aspect of their practice. 

Supervision in Coaching examines how coaches can use 

a range of professional development tools to improve and 

develop their coaching. Written by a team of well-known, 

international coaching practitioners, it provides essential 

guidance on this increasingly key area of coaching practice. 

The authors provide advice on a range of topics including: 

managing ethical dilemmas, the role of regulation and 

licensing in coaching and the development of accreditation 

and professional standards. 



03-Sep-2011 

£19.99 

isbn 9780749463564 

ebk isbn 9780749463687 

240 pages 

PB, 234 x 156 


Emotional Intelligence Coaching examines how emotions 

and habits can impact on performance. Emotional 

intelligence is about recognising how the attitudes we 

have prevent us from reaching our potential and replacing 

them with more useful attitudes, feelings and thoughts. 

The authors present the various models and tools which 

coaches can use to help them be more aware of emotional 

intelligence when coaching. This new edition explains the 

basic principles of emotional intelligence and how these 

relate to coaching for performance. It includes practical 

activities for coaching, as well as interviews with coaches 

who use emotional intelligence as part of their coaching 

strategy. 

Emotional 

Intelligence 

Coaching 

20ptgap 

Stephen Neale, 

Lisa Spencer-Arnell, 

Liz Wilson 

Stephen Neale, Lisa Spencer- 

Arnell and Liz Wilson are 

experienced coaches, mentors 

and trainers. All three authors 

work internationally, delivering 

coaching and running training 

seminars and lectures. 





04 

Marketing, 

PR, Retail 

and Sales 


Marketing, PR, Retail 

& Sales 

03-Oct-2011 

£19.99 

isbn 9780749461812 

ebk isbn 9780749461829 

256 pages 

HB, 234 x 156 

Marketing, PR, Retail & Sales 

Branded Beauty 

20ptgap 

Mark Tungate 

Mark Tungate is a British 

writer and branding specialist 

based in Paris. His bestselling 

book Fashion Brands has 

been translated into a dozen 

languages. As a journalist Mark 

has written for publications 

such as The Times, The Telegraph 

and The Independent. He has a 

weekly column in the French 

media magazine Stratégies and 

writes about marketing, fashion 

and design for the website 

Stylus.com. Alongside his 

writing, he lectures at Parsons 

Paris School of Art and Design 

and at conferences around the 

world. 

www.tungateinparis.com 

Beauty is a multi-billion dollar global industry embracing 

make-up, skincare, hair care, fragrances, cosmetic 

surgery – even tattooing and piercing. Over the years it has 

used flattery, seduction, science and shame to persuade 

consumers that they’ll have to invest if they want to look 

their best. In Branded Beauty, Mark Tungate delves into the 

history and evolution of the beauty business. From luxury 

boutiques in Paris to tattoo parlours in Brooklyn, he talks 

to the people who’ve made skin their trade. He analyses 

the marketing strategies used by those who create and sell 

beauty products. He visits the labs where researchers seek 

the key to eternal youth. He compares attitudes to beauty 

around the world and examines the rise of organic beauty 

products. Full of fascinating detail on great names such as 

Rubinstein and Arden, Revlon, Estée Lauder, L’Oréal and Max 

Factor, Branded Beauty also considers the future of the 

beauty business. 



& Sales 

03-Nov-2011 

£19.99 

isbn 9780749464202 

ebk isbn 9780749464219 

336 pages 

PB, 240 x 170 


Campaign It! 

20ptgap 

Alan Barnard, 

Chris Parker 

Campaign It! provides a new definition and understanding 

of what makes a cause. It explains why, in our modern 

society, a communication campaign is the most powerful way 

to achieve success. And it demonstrates how it is possible to 

create and apply an irresistible communication campaign to 

any aspect of our professional and personal lives. Whatever 

the situation, we always need to influence others if we are 

to achieve our goals. Campaign It! can help you do that. 

It’s written by leading professionals who demonstrate that 

communications can be created in such a way that the 

message becomes powerful and compelling. At the heart 

of every successful campaign is a cause that motivates and 

drives a desire to succeed. With such a cause anyone can 

apply the Campaign It! model to devise a communications 

campaign to create success. 

Alan Barnard has always been 

a campaigner for change. He 

had a major impact during 

his ten years working for the 

Labour Party, was Head of 

Campaigns and Research at The 

Football Association, and now, 

as a founding Director of bbm 

Campaigning, he is using his 

skills to help more people and 

organisations. 

Chris Parker is a highly 

experienced writer, 

management trainer, business 

consultant and lecturer. He 

provides Communications 

and Creativity training for a 

wide range of clients and 

teaches on undergraduate and 

postgraduate programmes 

throughout the UK and Europe. 



& Sales 

03-Nov-2011 

£14.99 

isbn 9780749463830 

ebk isbn 9780749463847 

208 pages 

PB, 234 x 156 


Blog, Podcast, 

Google, Sell 

20ptgap 

Cresta Norris 

Cresta Norris is experienced 

in on-line marketing. She has 

been the head of new media 

content at UKTV (joint venture 

between Virgin and the BBC) 

and creator of online content 

for the marketing arms of the 

BBC and Freeview. She has 

written and published business 

books for many blue-chip 

clients 

Blog, Podcast, Google, Sell is the ultimate guide to 

making money online. It provides the key steps in setting 

up an online business, whether you are using e-bay for the 

first time or setting up a professional website. It will help 

you to market your way to success using blogs, podcasts 

and Google AdWords, as well as all the tricks of the trade 

you need to compete, including how to create a simple 

web page, building a following, tips on podcasting, selling 

intangibles, lead selling and google analytics. Providing 

crucial information on how to manage success and grow 

your business as well as real life case studies, Blog, Podcast, 

Google, Sell will take you from selling on Amazon and e-bay 

to selling your business for millions. 



05 

Personal and 

Educational 

Reference 


Personal, Educational 

& Reference 

03-Oct-2011 

£14.99 

isbn 9780749464189 

ebk isbn 9780749464196 

576 pages 

PB, 240 x 170 

Personal, Educational & 

Reference 

The 

Independent 

Schools Guide 

2011-2012 

17th edition 

Gabbitas 

Gabbitas Educational 

Consultants has been 

established for over 130 

years, and every year it helps 

thousands of parents and 

students in the UK and abroad 

who seek personal guidance at 

all stages of education. It also 

advises on transfers into the 

British educational system and 

provides guardianship services 

for children from overeas 

attending boarding schools in 

the UK. 

All parents want their child to be happy and successful at 

school, but few decisions are harder than identifying the 

right school for your child. The Independent Schools 

Guide, now in its 17th edition, provides all the guidance and 

advice needed to make the most informed decisions. The 

book includes an extstensive reference section for over 

2,000 schools; details on fee planning, scholarships and 

bursaries; guidance for overseas parents, including language 

support and guardianship; and detailed profiles of over 200 

schools and colleges. For any parent, guardian or carer 

who is considering the independent sector, the Guide is the 

definitive reference source. 



& Reference 

03-Oct-2011 

£25 

isbn 9780749464172 

ebk isbn 9780749464165 

576 pages 

PB, 240 x 170 


Reference 

Special needs provision continues to be the focus of much 

attention. Growing emphasis on the importance of meeting 

individual and often highly complex needs means that 

finding the right school for a child can be a complicated 

process. Schools for Special Needs explains the full 

system of special needs education in the UK, and offers 

parents and carers a comprehensive range of information 

and advice on key areas of concern, along with the details 

of more than 2,000 establishments. The book provides 

commentary from experts in all sectors of special education, 

and includes: advice on assessment and identification of 

needs, statementing and school choice; the role of the local 

authority; the Special Educational Needs Codes of Practice; 

guidance on further and higher education; and indexes 

listing schools according to type of need. 

Schools for 

Special Needs 

2011-2012 

17th edition 

Gabbitas 

Gabbitas Educational 

Consultants has been 

established for over 130 

years, and every year it helps 

thousands of parents and 

students in the UK and abroad 

who seek personal guidance at 

all stages of education. It also 

advises on transfers into the 

British educational system and 

provides guardianship services 

for children from overeas 

attending boarding schools in 

the UK. 



& Reference 

03-Dec-2011 

£60 

isbn 9780749464110 

ebk isbn 9780749464127 

512 pages 

PB, 240 x 170 


Reference 

British 

Qualifications 

2012 

42nd edition 

Kogan Page Ltd 

Now in its 42nd edition, British Qualifications is the 

definitive one-volume guide to every qualification on offer in 

the United Kingdom. With full details of all institutions and 

organizations involved in the provision of further and higher 

education, this publication is an essential reference source 

for careers advisors, students and employers. It also includes 

a comprehensive and up-to-date description of the structure 

of further and higher education in the UK. The book includes 

information on awards provided by over 350 professional 

institutions and accrediting bodies, details of academic 

universities and colleges and a full description of the 

current framework of academic and vocational educational. 

It is compiled and checked annually to ensure accuracy of 

information. 


Personal, Educational & Reference 

06 

Transport and 

Logistics 


Transport & Logistics 

03-Dec-2011 

£55 

isbn 9780749464035 

ebk isbn 9780749464103 

704 pages 

PB, Other 


Lowe's 

Transport 

Manager's and 

Operator's 

Handbook 2012 

42nd edition 

David Lowe 

David Lowe has been involved 

in the road haulage industry 

for many years, and is an 

experienced consultant and 

freelance writer. His many 

books on transport include 

The Professional LGVDriver's 

Handbook and The Pocket 

Guide to LGV Drivers' Hours and 

Tachograph Law, both published 


This best-seller for busy fleet operators, now in its 42nd 

edition, provides essential information and advice on 

transport legislation, technical standards and goods vehicle 

operations. Lowe's Transport Manager's and Operator's 

Handbook is a truly comprehensive guide to the legal, 

operational and environmental factors that are of the utmost 

importance in today's road transport industry - including 

professional competence, working times and driving hours 

rules, speed cameras and penalties, the international road 

haulage market, and drugs testing for drivers. The Handbook 

is the essential reference source for any transport manager, 

fleet operator, owner-driver haulier or student with an 

involvement in the industry. 



03-Oct-2011 

£45 

isbn 9780749463939 

ebk isbn 9780749464264 

272 pages 

PB, 234 x 156 


Supply 

Chain Risk 

Management 

2nd edition 

Using jargon-free, accessible language, it identifies both 

the possible effects that risks can cause and how to plan 

for them. Starting with a definition of risk and supply chain 

management, it explains the current trends affecting the 

supply chain and provides detailed guidance on how to 

identify and analyse risks. It develops the principles involved, 

describing the various approaches to take and the steps 

needed to implement it. There is advice on how to create a 

resilient supply chain and, in the worst case scenario, how 

to plan for and respond to an extreme risk. Interspersed 

with real-life examples of how risks in the supply chain have 

affected organizations, readers can learn from the past and 

take steps to ensure they are not victims of future risk. 

Endorsed by CILT. 

Donald Waters 

Donald Waters uses his 

specialized knowledge of 

operations and supply chain 

management working for 

various organizations around 

the world. He is the author of 

Global Logistics, also published 




03-Jul-2011 

£19.99 

isbn 9780749463199 


448 pages 

PB, 234 x 156 


The Driving 

Instructor's 

Handbook 

17th edition 

John Miller, 

Margaret Stacey 

John Miller is an experienced 

instructor trainer and a 

qualified LGV instructor. He 

is also the author of The 

LGV Learner Driver's Guide 

and co-author, with the late 

Margaret Stacey, of the bestselling 

Practical Teaching Skills 

for Driving Instructors, also 


The Driving Instructor's Handbook is widely recognized 

in the driver training industry as the authoritative reference 

guide for trainee and qualified instructors. This best-selling 

handbook covers every aspect of the profession, from 

the role and the characteristics needed to do the job well, 

preparation for the three ADI examination requirements 

(Theory and hazard perception, Driving ability and 

Instructional ability), through to the driving test and driving 

larger vehicles. Updated for 2011 with the latest information 

relating to the ever-changing driving industry, The Driving 

Instructor's Handbook is essential reading for anyone 

involved in the training of new drivers and instructors at all 

levels. 



03-Jul-2011 

£19.99 

isbn 9780749463106 


288 pages 

PB, 216 x 138 


Written for both existing and trainee driving instructors, 

Practical Teaching Skills for Driving Instructors shows 

how to develop and improve the ability to teach driving as 

a lifetime skill. The companion title to the popular bestseller 

The Driving Instructor's Handbook, it offers advice on 

teaching, communication and coaching skills. Fully revised, 

it investigates how and why people learn and the different 

teaching and learning processes involved. With sections on 

structuring a lesson and problem solving, it also looks at 

the reasons why people learn to drive and the motivation 

involved in seeing it through, from early stage lessons to the 

final practical test. An indispensable guide for all new and 

established driving instructors, Practical Teaching Skills for 

Driving Instructors provides all the necessary advice for the 

conscientious instructor keen to communicate effectively 

with their pupils. 

Practical 

Teaching Skills 

for Driving 

Instructors 

8th edition 

John Miller, 

Margaret Stacey 

John Miller is an experienced 

instructor trainer and a 

qualified LGV instructor. He 

is also the author of The 

LGV Learner Driver’s Guide 

and co-author, with the late 

Margaret Stacey, of the bestselling 

Practical Teaching Skills 

for Driving Instructors, also 






07 

Key Backlist 


Key Backlist Titles 

03/09/2010 | £19.95 | ISBN 9780749457570 | HB | 

208 pages | Edition no. 1 | 234 x 156mm 

About Face 

Dan Hill 

03/06/2010 | £34.95 | ISBN 9780749459895 | PB | 432 

pages | Edition no. 1 | 240 x 170mm 

Armstrong's Essential 

Human Resource 

Management Practice 


03/05/2009 | £39.5 | ISBN 9780749452421 | PB | 1088 


Armstrong's Handbook 

of Human Resource 

Management Practice 


03/09/2009 | £29.99 | ISBN 9780749453923 | PB | 400 


Armstrong's Handbook of 

Performance Management 




03/04/2010 | £10.99 | ISBN 9780749460570 | PB | 192 


Brand Sense 

Martin Lindstrom 

03/08/2009 | £9.99 | ISBN 9780749456450 | PB | 160 


Communicate to Win 

Richard Denny 

03/01/2011 | £10.99 | ISBN 9780749461218 | PB | 184 


Confidence at Work 

Ros Taylor 

03/10/2010 | £14.99 | ISBN 9780749461898 | PB | 288 


Emotionomics 

Dan Hill 



03/09/2009 | £7.99 | ISBN 9780749455187 | PB | 160 


Executive Writing Skills for 

Managers 

Fiona Talbot 

03/08/2008 | £19.99 | ISBN 9780749453053 | HB | 272 


Fashion Brands 

Mark Tungate 

03/'03/2011 | £14.99 | ISBN 9780749460136 | PB | 216 


Fit to Bust 

Tim Phillips 

03/02/2011 | £19.99 | ISBN 9780749462505 | HB | 272 


How Cool Brands Stay Hot 

Joeri Van Den Bergh, Mattias Behrer 



03/04/2010 | £9.99 | ISBN 9780749460525 | PB | 256 


How I Made It 

Rachel Bridge 

03/04/2010 | £14.99 | ISBN 9780749459680 | PB | 416 


How the City Really Works 

Alexander Davidson 

03/07/2010 | £14.99 | ISBN 9780749460655 | PB | 224 


How They Blew It 

Jamie Oliver, Tony Goodwin 

03/01/2010 | £9.99 | ISBN 9780749455064 | PB | 192 


How to be a Brilliant 

Thinker 

Paul Sloane 



03/08/2010 | £14.99 | ISBN 9780749461409 | PB | 144 


How to Get Into Medical 

School 

Christopher See 

03/02/2009 | £9.99 | ISBN 9780749454807 | PB | 192 


How to Grow Leaders 

John Adair 

03/05/2009 | £14.99 | ISBN 9780749455941 | PB | 224 


How to Succeed at Retail 

Keith Lincoln, Lars Thomassen 

03/09/2009 | £9.99 | ISBN 9780749455200 | PB | 152 


How to Write Effective 

Business English 

Fiona Talbot 



03/'03/2011 | £35 | ISBN 9780749463465 | HB | 224 


Innovation Excellence 

Stephan Scholtissek 

03/05/2008 | £30 | ISBN 9780749452773 | PB | 400 


Key Account Management 

Peter Cheverton 

03/02/2010 | £7.99 | ISBN 9780749457150 | PB | 144 


Knockout Job Interview 

Presentations 

Rebecca Corfield 

03/02/2009 | £9.99 | ISBN 9780749454821 | PB | 160 


Leadership and Motivation 

John Adair 



03/02/2010 | £24.95 | ISBN 9780749455323 | PB | 336 


Leadership Coaching 

Jonathan Passmore 

03/02/2009 | £9.99 | ISBN 9780749454791 | PB | 144 


Leadership for Innovation 

John Adair 

03/10/2009 | £19.95 | ISBN 9780749452636 | HB | 272 


Luxury World 

Mark Tungate 

03/09/2009 | £7.99 | ISBN 9780749455194 | PB | 152 


Make an Impact with Your 

Written English 

Fiona Talbot 



03/01/2009 | £27.5 | ISBN 9780749453107 | PB | 384 


Making Sense of Change 

Management 

Esther Cameron, Mike Green 

03/11/2007 | £12.99 | ISBN 9780749451493 | PB | 208 


Malcolm McDonald on 

Marketing Planning 

Malcolm Mcdonald 

03/01/2011 | £19.99 | ISBN 9780749462635 | PB | 304 


Marketing Accountability 

Malcolm Mcdonald, Peter Mouncey 

03/05/2011 | £39.5 | ISBN 9780749461935 | PB | 640 


Marketing Communications 

PR Smith, Ze Zook 



03/11/2009 | £9.99 | ISBN 9780749456467 | PB | 184 


Motivate to Win 

Richard Denny 

03/04/2010 | £9.99 | ISBN 9780749460532 | PB | 192 


My Big Idea 

Rachel Bridge 

03/02/2009 | £9.99 | ISBN 9780749454814 | PB | 192 


Not Bosses But Leaders 

John Adair 

03/06/2010 | £19.99 | ISBN 9780749451080 | PB | 208 


Planning and Managing 

Public Relations Campaigns 

Anne Gregory 



03/11/2009 | £7.99 | ISBN 9780749456542 | PB | 160 


Preparing the Perfect CV 


03/10/2009 | £7.99 | ISBN 9780749456535 | PB | 176 


Preparing the Perfect Job 

Application 


03/02/2008 | £27.5 | ISBN 9780749450212 | PB | 320 


Sales Promotion 

Julian Cummins, Roddy Mullin 

03/08/2009 | £9.99 | ISBN 9780749456436 | PB | 224 


Selling to Win 

Richard Denny 



03/11/2009 | £29.95 | ISBN 9780749457020 | HB | 256 


Shopper Marketing 

Markus Stahlberg, Ville Maila 

03/01/2011 | £16.99 | ISBN 9780749460501 | PB | 232 


Sticky Marketing 

Grant Leboff 

03/09/2008 | £25 | ISBN 9780749453756 | PB | 256 pages 

| Edition no. 4 | 234 x 156mm 

Strategic Human Resource 

Management 


03/10/2010 | £14.99 | ISBN 9780749462031 | HB | 144 


Strategic Leadership 

John Adair 



03/07/2010 | £16.99 | ISBN 9780749460778 | PB | 160 


Strategic Thinking 

Simon Wootton, Terry Horne 

03/11/2010 | £14.99 | ISBN 9780749461386 | PB | 208 


Succeed in Your Medical 

School Interview 

Christopher See 

03/09/2009 | £7.99 | ISBN 9780749456771 | PB | 176 


Test Your IQ 

Ken Russell, Mike Bryon, Philip Carter 

03/02/2009 | £9.99 | ISBN 9780749454838 | PB | 144 


The Art of Creative Thinking 

John Adair 



03/04/2011 | £16.99 | ISBN 9780749462598 | PB | 464 


The A-Z of Careers and Jobs 

Susan Hodgson 

03/02/2011 | £24.99 | ISBN 9780749461256 | HB | 272 


The Branded Mind 

Erik Du Plessis 

03/08/2009 | £14.99 | ISBN 9780749453459 | PB | 256 


The Definitive Personal 

Assistant and Secretarial 

Handbook 

Sue France 

03/01/2011 | £18.99 | ISBN 9780749462444 | PB | 464 


The Good Non Retirement 

Guide 2011 

Frances Kay 



03/01/2011 | £14.99 | ISBN 9780749461041 | PB | 208 


The Grocers 

Andrew Seth, Geoffrey Randall 

03/05/2010 | £29.95 | ISBN 9780749456870 | HB | 336 


The Innovation Handbook 

Adam Jolly 

03/02/2009 | £9.99 | ISBN 9780749454784 | PB | 144 


The Inspirational Leader 

John Adair 

03/07/2010 | £12.99 | ISBN 9780749460761 | HB | 144 


The Leadership of 

Muhammad 

John Adair 



03/10/2006 | £10.99 | ISBN 9780749448271 | PB | 224 


The Leadership Skills 

Handbook 

Jo Owen 

03/12/2008 | £30 | ISBN 9780749454777 | HB | 336 pages 

| Edition no. 1 | 234 x 156mm 

The Luxury Strategy 

Jean-Noël Kapferer, Vincent Bastien 

40513 | £14.99 | ISBN 9780749461973 | PB | 184 pages | 

Edition no. 1 | 234 x 156mm 

The Mindful International 

Manager 

Jeremy Comfort, Peter Franklin 

03/01/2008 | £35 | ISBN 9780749450854 | PB | 576 


The New Strategic Brand 

Management 

Jean-Noël Kapferer 



03/12/2008 | £19.99 | ISBN 9780749453893 | HB | 288 


Understanding Digital 

Marketing 

Calvin Jones, Damian Ryan 

03/05/2010 | £10.99 | ISBN 9780749457112 | PB | 192 


Win at Work 

Shaun Belding 

03/04/2010 | £9.99 | ISBN 9780749460549 | PB | 192 


You Can Do It Too 

Rachel Bridge 


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Index 

101 Learning and Development Tools 43 

About Face 66 

An Introduction to Finance and Investment 19 

Appreciative Inquiry for Change Management 45 

Armstrong's Essential Human Resource Management Practice 66 

Armstrong's Handbook of Human Resource Management Practice 66 

Armstrong's Handbook of Performance Management 66 

Armstrong's Handbook of Strategic Human Resource Management 40 

Best Practice in Performance Coaching 46 

Blog, Podcast, Google Sell 54 

Branded Beauty 52 

Brand Sense 67 

British Qualifications 2012 58 

Campaign It! 53 

Communicate to Win 67 

Confidence at Work 67 

Emotional Intelligence Coaching 49 

Emotionomics 67 

Executive Writing Skills for Managers 68 

Fashion Brands 68 

Fit to Bust 68 

Great Answers to Tough Career Dilemmas 32 

Great Answers to Tough CV Problems 31 

Great Answers to Tough Interview Questions 30 

Handbook of International Trade and Finanace 20 

How Cool Brands Stay Hot 68 

How I Made It 69 

How the City Really Works 69 

How the Stock Market Works 21 

How They Blew It 69 

How to be a Brilliant Thinker 69 

How to Be an Even Better Manager 14 

How to Get Into Medical School 70 

How to Grow Leaders 70 

How to Manage Meetings 15 

How to Master Your Medical School Finals 37 

How to Pass Data Interpretation Tests 36 

How to Succeed at Retail 70 

How to Write Effective Business English 70 

Innovation Excellence 71 


Index, cont. 

 

Key Account Management 71 

Knockout Job Interview Presentations 71 

Language of Leaders 8 

Leadership and Motivation 71 

Leadership Coaching 72 

Leadership for Innovation 72 

Lowe's Transport Manager's and Operator's Handbook 2012 60 

Luxury World 72 

Make an Impact with Your Written English 72 

Making Sense of Change Management 73 

Malcolm McDonald on Marketing Planning 73 

Managing Business Risk 24 

Managing Coaching at Work 47 

Marketing Accountability 73 

Marketing Communications 73 

Motivate to Win 74 

My Big Idea 74 

Not Bosses But Leaders 74 

Organization Design 44 

Pirate Nation 7 

Planning and Managing Public Relations Campaigns 74 

Practical Teaching Skills for Driving Instructors 63 

Preparing the Perfect CV 75 

Preparing the Perfect Job Application 75 

Professionalism in Purchasing 25 

Sales Promotion 75 

Schools for Special Needs 2011-2012 57 

Selling to Win 75 

Shopper Marketing 76 

Sticky Marketing 76 

Strategic Human Resource Management 76 

Strategic Leadership 76 

Strategic Thinking 77 

Succeed in Your Medical School Interview 77 

Supervision in Coaching 48 

Supply Chain Risk Management 61 

Talk Normal 6 

Test Your Emotional Intelligence 35 


Index, cont. 

Test Your IQ 77 

The 30 Day MBA 10 

The 30 Day MBA in Business Finance 11 

The 30 Day MBA in International Business 12 

The 30 Day MBA in Marketing 13 

The Art of Creative Thinking 77 

The A-Z of Careers and Jobs 78 

The Branded Mind 78 

The Business Guide to Credit Management 23 

The Complete Guide to Mentoring 42 

The Complete Guide to Recruitment 41 

The Complete Personality Assessment 33 

The Definitive Personal Assistant and Secretarial Handbook 78 

The Dharma of Capitalism 9 

The Driving Instructor's Handbook 62 

The Good Non Retirement Guide 2011 78 

The Grocers 79 

The Handbook of European Brand Rights Management 27 

The Handbook of European Intellectual Property Management 26 

The Handbook of Personal Wealth Management 22 

The Independent Schools Guide 2011-2012 56 

The Innovation Handbook 79 

The Inspirational Leader 79 

The Leadership of Muhammad 79 

The Leadership Skills Handbook 80 

The Luxury Strategy 80 

The Mindful International Manager 80 

The New Strategic Brand Management 80 

The Verbal Reasoning Test Workbook 34 

Understanding CBT 18 

Understanding Digital Marketing 81 

Understanding Emotional Intelligence 17 

Understanding NLP 16 

Win at Work 81 

You Can Do It Too 81 


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